Senior Datacenter Technician at Oracle

📍 Job Overview

Job Title: Senior Datacenter Technician
Company: Oracle
Location: Casablanca, Morocco
Job Type: On-site
Category: System Administrator, Data Center Technician
Date Posted: June 20, 2025
Experience Level: Mid-Senior level (5-10 years)

🚀 Role Summary

📝 Enhancement Note: This role focuses on mission-critical IT infrastructure support and server administration within Oracle's data center environment. The Senior Datacenter Technician will be responsible for maintaining and optimizing data center operations, ensuring high availability and performance of Oracle's IT systems.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities of this role involve a mix of technical tasks, customer support, and process adherence. The Senior Datacenter Technician will need to demonstrate strong problem-solving skills and a drive to dig into system details to resolve customer issues.

IT Infrastructure Support & Server Administration:
- Maintain and optimize Linux and Windows servers, ensuring high availability and performance.
- Troubleshoot and resolve server-related issues, minimizing downtime and service disruptions.
Data Center Operations:
- Manage data center M&E equipment, ensuring optimal performance and reliability.
- Implement and maintain airflow management strategies (hot aisle, cold aisle, containment) to maximize energy efficiency.
Hardware Repair & Maintenance:
- Diagnose, repair, and maintain IT hardware, including servers, storage systems, and networking equipment.
- Perform hardware break/fix tasks, ensuring minimal impact on Oracle's IT services.
Networking & OS Configuration:
- Configure and manage core OS services such as SSH, Telnet, RDP, FTP, NFS, DNS, and DHCP.
- Troubleshoot networking fundamentals, including TCP/IP and DNS issues.
Customer Support & Communication:
- Provide client-facing, direct customer support and service, ensuring high customer satisfaction.
- Communicate effectively with customers and Oracle staff, both orally and in writing, in a virtual environment.

🎓 Skills & Qualifications

Education: A Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.

Experience:

Proven experience (5-10 years) in IT infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
Demonstrated experience working in a mission-critical operations environment.
Strong structured cabling skills on fiber and copper (e.g., looming, termination, and testing).
Basic knowledge of data center design, including electrical and cooling plant operation, and airflow management.

Required Skills:

Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis, and break/fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT hardware concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base operating system installs and configuration
Core OS services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, etc.

Preferred Skills:

Experience with Oracle-specific hardware and software environments.
Familiarity with ITIL (Information Technology Infrastructure Library) processes.
Knowledge of virtualization technologies (VMware, Hyper-V, etc.).

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role focuses on data center and server administration, a traditional web portfolio is not required. However, candidates should be prepared to discuss their experience with data center equipment, server administration tasks, and customer support scenarios.

Project Case Studies:

Prepare case studies demonstrating your experience with data center management, server administration, and hardware maintenance.
Highlight problem-solving skills, process improvement initiatives, and customer support success stories.

Technical Documentation:

Document your experience with data center equipment, server administration tasks, and customer support scenarios.
Include any relevant certifications, training, or professional development activities related to data center management and server administration.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Casablanca, Morocco, is between 250,000 MAD and 350,000 MAD per year (approximately 20,833 MAD to 29,167 MAD per month). This estimate is based on regional market research and Oracle's industry standing.

Benefits:

Competitive benefits package, including health insurance, retirement plans, and employee discounts.
Opportunities for professional development, training, and career growth within Oracle.
A dynamic and inclusive work environment, with a diverse team of IT professionals.

Working Hours: Full-time position with on-call responsibilities. The role may require working in cramped spaces or elevated locations and being able to reach the data center site within 60 minutes.

🎯 Team & Company Context

🏢 Company Culture

Industry: Oracle is a multinational computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products.

Company Size: Oracle is a large corporation with over 130,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects and teams.

Founded: 1979, in Santa Clara, California, USA.

Team Structure:

The Senior Datacenter Technician will work within Oracle's IT Infrastructure team, collaborating with various teams, including server administrators, network engineers, and data center managers.
The role will report directly to the Data Center Manager or a similar role within the IT Infrastructure organization.

Development Methodology:

Oracle follows ITIL (Information Technology Infrastructure Library) processes for IT service management, ensuring consistent and high-quality IT services.
The company emphasizes continuous improvement, process adherence, and customer satisfaction.

Company Website: Oracle

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, focusing on mission-critical IT infrastructure support and server administration. The Senior Datacenter Technician will be responsible for managing and optimizing data center operations, ensuring high availability and performance of Oracle's IT systems.

Reporting Structure: The Senior Datacenter Technician will report directly to the Data Center Manager or a similar role within the IT Infrastructure organization.

Technical Impact: This role has a significant technical impact on Oracle's IT infrastructure, ensuring high availability, performance, and reliability of the company's IT systems. The Senior Datacenter Technician will contribute to process improvement initiatives, driving enhancements in data center management and server administration.

Growth Opportunities:

Career Progression: With Oracle's large size and diverse IT organization, there are ample opportunities for career progression into roles such as Data Center Manager, IT Infrastructure Manager, or other senior IT leadership positions.
Technical Skill Development: Oracle invests in employee development, providing opportunities for training and certification in emerging technologies and best practices in IT infrastructure management.
Technical Leadership: As a senior-level role, this position offers opportunities for mentoring junior team members and contributing to technical decision-making processes within the IT Infrastructure organization.

🌐 Work Environment

Office Type: On-site, data center-focused work environment. The Senior Datacenter Technician will work primarily in Oracle's data center facilities, ensuring optimal performance and reliability of the company's IT systems.

Office Location(s): Casablanca, Morocco. The data center facilities may be located in or near the city, requiring the ability to reach the site within 60 minutes.

Workspace Context:

The Senior Datacenter Technician will work in a data center environment, requiring familiarity with data center equipment, server racks, and structured cabling.
The role may require working in cramped spaces or elevated locations, as well as being comfortable in a controlled environment with varying temperatures and humidity levels.
The data center environment is typically well-equipped with monitoring tools, remote management capabilities, and access to Oracle's IT service management systems.

Work Schedule: Full-time position with on-call responsibilities. The role may require working in shifts or being on-call to ensure 24/7 data center coverage and minimal service disruptions.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, customer support experience, and understanding of data center environments.
Technical Assessment: A hands-on assessment of data center management, server administration, and hardware maintenance skills. This may include live troubleshooting scenarios, hardware repair tasks, and data center equipment configuration exercises.
Behavioral Interview: A discussion of problem-solving skills, process adherence, and customer support experiences, using the STAR method (Situation, Task, Action, Result).
Final Interview: A meeting with the hiring manager or data center leadership team to discuss career goals, fit within the organization, and next steps in the interview process.

Portfolio Review Tips:

Prepare case studies demonstrating your experience with data center management, server administration, and hardware maintenance.
Highlight problem-solving skills, process improvement initiatives, and customer support success stories.
Be prepared to discuss your experience with data center equipment, server administration tasks, and customer support scenarios.

Technical Challenge Preparation:

Brush up on your knowledge of data center design, electrical and cooling plant operation, and airflow management strategies.
Familiarize yourself with Oracle's IT infrastructure, including server hardware, storage systems, and networking equipment.
Prepare for hands-on assessments of your data center management, server administration, and hardware maintenance skills.

ATS Keywords: [See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category in the output format section.]

🛠 Technology Stack & Web Infrastructure

Data Center Technologies:

Electrical and cooling plant operation and management
Airflow management strategies (hot aisle, cold aisle, containment)
Structured cabling (fiber and copper)
Server racks and equipment
IT hardware concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)

Server Technologies:

Linux and Windows Server administration
Base operating system installs and configuration
Core OS services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, etc.

Networking Fundamentals:

TCP/IP and DNS
Networking hardware and software
Network troubleshooting and diagnostics

Hardware Repair & Maintenance:

Hardware repair, diagnosis, and break/fix
Hardware maintenance and preventative measures

IT Service Management:

ITIL (Information Technology Infrastructure Library) processes
Oracle's IT service management systems and tools

👥 Team Culture & Values

Oracle Values:

Customer First: Oracle prioritizes customer satisfaction and strives to deliver high-quality IT services and solutions.
Integrity: Oracle values honesty, transparency, and ethical behavior in all aspects of its operations.
Excellence: Oracle is committed to delivering outstanding results and continuously improving its IT infrastructure and services.
Innovation: Oracle fosters a culture of innovation, encouraging employees to explore new technologies and best practices in IT infrastructure management.

Collaboration Style:

Oracle emphasizes cross-functional collaboration and knowledge sharing within its IT organization.
The Senior Datacenter Technician will work closely with various teams, including server administrators, network engineers, and data center managers, to ensure optimal performance and reliability of Oracle's IT systems.
Oracle encourages a culture of continuous learning and improvement, with regular training and development opportunities for its IT professionals.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Data Center Management: Optimizing data center operations, ensuring high availability, and minimizing service disruptions.
Server Administration: Managing and maintaining Linux and Windows servers, ensuring optimal performance and reliability.
Hardware Maintenance: Diagnosing, repairing, and maintaining IT hardware, including servers, storage systems, and networking equipment.
Customer Support: Providing high-quality customer support and service, ensuring customer satisfaction and driving process improvement initiatives.

Learning & Development Opportunities:

Technical Skill Development: Oracle invests in employee development, providing opportunities for training and certification in emerging technologies and best practices in IT infrastructure management.
Career Progression: With Oracle's large size and diverse IT organization, there are ample opportunities for career progression into roles such as Data Center Manager, IT Infrastructure Manager, or other senior IT leadership positions.
Technical Leadership: As a senior-level role, this position offers opportunities for mentoring junior team members and contributing to technical decision-making processes within the IT Infrastructure organization.

💡 Interview Preparation

Technical Questions:

Data Center Management: Prepare for questions about data center design, electrical and cooling plant operation, and airflow management strategies.
Server Administration: Brush up on your knowledge of Linux and Windows Server administration, base operating system installs, and core OS services.
Hardware Maintenance: Familiarize yourself with hardware repair, diagnosis, and break/fix tasks, as well as hardware maintenance and preventative measures.
Networking Fundamentals: Prepare for questions about TCP/IP, DNS, networking hardware and software, and network troubleshooting and diagnostics.

Company & Culture Questions:

Oracle Values: Be prepared to discuss how you embody Oracle's core values, such as customer focus, integrity, excellence, and innovation.
Team Collaboration: Demonstrate your ability to work effectively with cross-functional teams, including server administrators, network engineers, and data center managers.
Customer Support: Prepare for questions about your customer support experience, problem-solving skills, and process improvement initiatives.

Portfolio Presentation Strategy:

Prepare case studies demonstrating your experience with data center management, server administration, and hardware maintenance.
Highlight problem-solving skills, process improvement initiatives, and customer support success stories.
Be prepared to discuss your experience with data center equipment, server administration tasks, and customer support scenarios.

📌 Application Steps

To apply for this Senior Datacenter Technician position:

Submit your application through the Oracle careers website.
Prepare case studies demonstrating your experience with data center management, server administration, and hardware maintenance.
Tailor your resume to highlight your relevant skills and experiences in data center management, server administration, and customer support.
Research Oracle's IT infrastructure, including server hardware, storage systems, and networking equipment, to ensure a strong understanding of the company's IT environment.
Prepare for the interview process, focusing on data center management, server administration, hardware maintenance, and customer support skills, as well as Oracle's core values and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center management industry-standard assumptions. All details should be verified directly with Oracle's hiring organization before making application decisions.

Senior Datacenter Technician