📍 Job Overview

Job Title: Senior Database Reliability Engineer
Company: ClickUp
Location: Ukraine
Job Type: Full-Time
Category: DevOps, Infrastructure
Date Posted: 2025-08-08
Experience Level: Mid-Senior Level (5-10 years)
Remote Status: On-site (with Remote OK)

🚀 Role Summary

Key Responsibilities: Improve ClickUp's infrastructure stability, availability, and reliability. Own and drive incident management, define SLOs and SLIs, and build software solutions for reliability and operability.
Key Technologies: Cloud (AWS, GCP, or Azure), Infrastructure as Code (IaC), Databases (PostgreSQL, DynamoDB, AuroraDB), and Observability tools.

📝 Enhancement Note: This role requires a strong software engineering background with a focus on operational and infrastructure management. Familiarity with ClickUp's tech stack is a plus but not required, as the company values adaptability and quick learning.

💻 Primary Responsibilities

Infrastructure Management: Build a deep understanding of ClickUp's systems, identify risks, and opportunities for remediation. Manage capacity and performance to scale infrastructure on public and private clouds.
Incident Management: Own, drive, and improve the incident management process across engineering. Participate in the team's follow-the-sun model.
Observability & Monitoring: Define SLOs and SLIs for all services. Improve observability by building tools and automation to reduce operational overhead and eliminate toil.
Database Management: Work with RDBMS and NoSQL storage solutions. Understand indexing, locking, replication, and sharding. Manage and optimize database performance.
Automation & Tooling: Build software solutions and frameworks to enable reliability and operability of large-scale distributed systems. Automate critical portions of engineering processes.

📝 Enhancement Note: This role requires a strong focus on problem-solving, troubleshooting, and optimizing complex systems. Experience with databases and infrastructure management is crucial for success in this role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: 5-10 years of experience in software engineering, site reliability engineering, or a similar role. Proven track record of improving infrastructure reliability and availability.

Required Skills:

Strong software engineering skills with an operational or SRE mentality
Experience with cloud environments (AWS, GCP, or Azure)
Infrastructure as Code (IaC) tools (CloudFormation/CDK, Terraform, etc.)
*nix-based operating systems and advanced troubleshooting commands
Compute: VMs, containers, and container orchestration systems (e.g., Kubernetes)
Databases: RDBMS and NoSQL storage solutions, indexing, locking, replication, and sharding
Observability: Logging, monitoring, and alerting tools, SLOs, and SLIs

Preferred Skills:

Experience with ClickUp's tech stack (CloudFormation/CDK, ECS, ElasticBeanstalk, PostgreSQL, DynamoDB, AuroraDB, TypeScript, or JavaScript-based frameworks)
Familiarity with CI/CD pipelines and deployment automation
Experience with capacity planning and performance management

📝 Enhancement Note: While specific technology experience is a bonus, ClickUp values adaptability and quick learning. A strong software engineering background and operational mindset are more important than specific tooling knowledge.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your understanding of large-scale distributed systems and infrastructure management.
Showcase your experience with databases, including performance optimization and management.
Highlight your problem-solving skills and ability to troubleshoot complex systems.
Include examples of your work with cloud environments and infrastructure as code.

Technical Documentation:

Provide clear and concise documentation of your projects, including code comments, version control, and deployment processes.
Include any relevant performance metrics, testing methodologies, and optimization techniques.

📝 Enhancement Note: As this role focuses on infrastructure and reliability, your portfolio should emphasize system-level projects, database management, and problem-solving examples.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (based on 5-10 years of experience in Ukraine)

Benefits:

Competitive salary and equity compensation
Comprehensive health, dental, and vision insurance
401(k) matching and retirement planning
Unlimited PTO and flexible work arrangements
Professional development opportunities and career growth

Working Hours: Full-time (40 hours per week) with flexible scheduling and remote work options.

📝 Enhancement Note: Salary range is based on market research for mid-senior level software engineers in Ukraine with relevant experience. Benefits are based on ClickUp's standard employee package.

🎯 Team & Company Context

🏢 Company Culture

Industry: ClickUp is a fast-growing SaaS company revolutionizing the way the world works by providing an all-in-one productivity platform. They prioritize a high-paced, entrepreneurial mindset and encourage innovation and adaptability.

Company Size: Medium-sized company with a global footprint and a rapidly expanding team. This provides opportunities for growth and impact but also requires adaptability and quick learning.

Founded: 2017, with a mission to break free from silos and reclaim users' time by saving at least one day every week.

Team Structure:

The team follows a follow-the-sun model for incident management and on-call rotations.
The engineering organization is structured around product-focused teams, with dedicated SRE and infrastructure teams supporting them.
ClickUp encourages cross-functional collaboration and knowledge sharing.

Development Methodology:

Agile development processes with a focus on continuous integration, continuous deployment, and continuous improvement.
Infrastructure as Code (IaC) and automated testing are used to ensure reliability and consistency.
ClickUp uses a combination of managed services and self-managed infrastructure, depending on the use case.

Company Website: ClickUp

📝 Enhancement Note: ClickUp's culture values adaptability, innovation, and a high-paced, entrepreneurial mindset. This role requires a strong focus on problem-solving, quick learning, and collaboration.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Database Reliability Engineer - This role is responsible for improving the stability, availability, and reliability of ClickUp's infrastructure. They work closely with engineering teams to define SLOs, SLIs, and error budgets, and build software solutions to enable reliability and operability.

Reporting Structure: This role reports directly to the Director of Engineering or a similar role, depending on the organization's structure. They work closely with engineering teams, product managers, and other stakeholders to ensure the reliability and performance of ClickUp's infrastructure.

Technical Impact: The Senior Database Reliability Engineer has a significant impact on ClickUp's infrastructure, ensuring high availability, scalability, and performance. They work closely with engineering teams to define and implement SLOs, SLIs, and error budgets, and build software solutions to enable reliability and operability.

Growth Opportunities:

Technical Leadership: As ClickUp grows, there will be opportunities for this role to take on more technical leadership responsibilities, mentoring junior engineers, and driving best practices across the engineering organization.
Architecture Decisions: With a deep understanding of ClickUp's infrastructure, this role will have the opportunity to influence architecture decisions and drive the company's technical direction.
Emerging Technologies: ClickUp encourages its engineers to stay up-to-date with emerging technologies and provides opportunities to explore and adopt new tools and methodologies.

📝 Enhancement Note: ClickUp's growth and expansion provide numerous opportunities for career growth and technical leadership. This role is well-positioned to influence the company's technical direction and drive innovation in infrastructure management.

🌐 Work Environment

Office Type: ClickUp's headquarters are located in San Diego, California, with remote work options available. The office is designed to be collaborative, innovative, and comfortable, with plenty of space for teamwork and quiet focus.

Office Location(s): ClickUp's headquarters are located in San Diego, California, with remote team members working from various locations around the world. The company provides remote work options and supports its remote employees with the necessary tools and resources.

Workspace Context:

Collaboration: ClickUp's office is designed to facilitate collaboration and teamwork, with open workspaces, meeting rooms, and breakout areas.
Development Tools: ClickUp provides its engineers with modern development tools, multiple monitors, and testing devices to ensure optimal productivity.
Cross-Functional Collaboration: ClickUp encourages collaboration between engineering, product, design, and other teams. Engineers work closely with product managers and designers to ensure user needs are met and user experience is optimized.

Work Schedule: ClickUp offers flexible work arrangements, including unlimited PTO and remote work options. The company encourages a healthy work-life balance and provides resources to support employee well-being.

📝 Enhancement Note: ClickUp's work environment is designed to be collaborative, innovative, and supportive of employee growth and well-being. The company's remote work options and flexible scheduling provide employees with the flexibility to balance their work and personal lives.

📄 Application & Technical Interview Process

Interview Process:

Technical Screening: A phone or video call to assess your technical skills and problem-solving abilities. Expect to discuss your experience with cloud environments, infrastructure management, and database administration.
On-site or Virtual Deep Dive: A more in-depth discussion of your technical skills, experience, and portfolio. You may be asked to complete a coding challenge or present a technical project.
Behavioral & Cultural Fit: An interview to assess your cultural fit with ClickUp's values and team dynamics. Expect to discuss your problem-solving approach, adaptability, and communication skills.
Final Decision: A final review of your application, technical skills, and cultural fit. ClickUp aims to make a decision within a few weeks of your interview.

Portfolio Review Tips:

Project Selection: Choose projects that demonstrate your experience with large-scale distributed systems, database management, and infrastructure reliability.
Technical Documentation: Include clear and concise documentation of your projects, highlighting your problem-solving approach, technical decisions, and performance optimization techniques.
User Experience: While this role focuses on infrastructure, ClickUp values user-centered design and user experience. Include examples of how you've considered user needs and optimized performance for end-users.

Technical Challenge Preparation:

Problem-Solving: Brush up on your problem-solving skills and be prepared to discuss complex infrastructure and database management challenges.
Cloud Environments: Familiarize yourself with ClickUp's preferred cloud environment (AWS, GCP, or Azure) and relevant managed services.
Database Administration: Review your knowledge of database management, indexing, locking, replication, and sharding. Be prepared to discuss performance optimization techniques and best practices.

ATS Keywords: [ClickUp's ATS keywords are not provided in the given job listing. However, relevant keywords may include: Infrastructure, Cloud, Database, SRE, Reliability, Availability, Observability, Monitoring, Alerting, Incident Management, Automation, IaC, CI/CD, Performance Optimization, and relevant programming languages and tools.]

📝 Enhancement Note: ClickUp's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit. The company values adaptability, innovation, and a high-paced, entrepreneurial mindset. Prepare for a challenging and engaging interview process that emphasizes your technical expertise and ability to work collaboratively in a dynamic environment.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on infrastructure and backend technologies)

Backend & Server Technologies:

Cloud: AWS, GCP, or Azure (depending on the project)
Infrastructure as Code (IaC): CloudFormation/CDK, Terraform, or other IaC tools
Databases: PostgreSQL, DynamoDB, AuroraDB, and other relevant database technologies
Compute: VMs, containers, and container orchestration systems (e.g., Kubernetes)
Monitoring & Alerting: Prometheus, Grafana, Datadog, or other relevant monitoring and alerting tools

Development & DevOps Tools:

Version Control: Git, GitHub, or other version control systems
CI/CD: Jenkins, GitHub Actions, or other CI/CD pipelines
Containerization: Docker, Kubernetes, or other containerization tools
Infrastructure Management: Terraform, CloudFormation/CDK, or other IaC tools
Configuration Management: Ansible, Puppet, or other configuration management tools

📝 Enhancement Note: ClickUp's technology stack is diverse and evolving, depending on the project and team's needs. This role requires experience with cloud environments, infrastructure as code, databases, and relevant monitoring and alerting tools.

👥 Team Culture & Values

Web Development Values:

User-Centered Design: ClickUp prioritizes user experience and user-centered design in all its products and services.
Performance Optimization: ClickUp focuses on optimizing performance and minimizing resource usage to ensure scalability and reliability.
Code Quality: ClickUp values well-documented, maintainable, and high-quality code that enables collaboration and continuous improvement.
Collaboration & Innovation: ClickUp encourages a high-paced, entrepreneurial mindset and values adaptability, innovation, and continuous learning.

Collaboration Style:

Cross-Functional Integration: ClickUp encourages collaboration between engineering, product, design, and other teams to ensure user needs are met and user experience is optimized.
Code Review Culture: ClickUp values a strong code review culture to ensure code quality, knowledge sharing, and continuous improvement.
Knowledge Sharing: ClickUp encourages knowledge sharing, technical mentoring, and continuous learning to drive innovation and growth.

📝 Enhancement Note: ClickUp's culture values adaptability, innovation, and a high-paced, entrepreneurial mindset. This role requires a strong focus on problem-solving, quick learning, and collaboration with engineering, product, and other teams.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Large-Scale Infrastructure: ClickUp's infrastructure spans multiple cloud environments and serves thousands of users daily. This role requires experience managing and optimizing large-scale distributed systems.
Database Performance: ClickUp's databases handle petabytes of data and require continuous optimization and performance tuning.
Emerging Technologies: ClickUp encourages its engineers to stay up-to-date with emerging technologies and adopt new tools and methodologies as needed.

Learning & Development Opportunities:

Technical Skill Development: ClickUp provides opportunities for engineers to develop their skills and specialize in emerging technologies and best practices.
Conference Attendance & Certification: ClickUp supports its engineers' professional development by providing opportunities to attend industry conferences, obtain certifications, and engage with the broader tech community.
Technical Mentorship & Leadership: ClickUp encourages its engineers to take on technical mentorship and leadership roles, driving best practices and influencing the company's technical direction.

📝 Enhancement Note: ClickUp's growth and expansion provide numerous opportunities for technical skill development, conference attendance, and certification. This role is well-positioned to influence the company's technical direction and drive innovation in infrastructure management.

💡 Interview Preparation

Technical Questions:

Cloud Environments: Expect questions about your experience with cloud environments, infrastructure as code, and managed services.
Database Administration: Be prepared to discuss your experience with database management, indexing, locking, replication, and sharding. Expect questions about performance optimization techniques and best practices.
Problem-Solving: Brush up on your problem-solving skills and be prepared to discuss complex infrastructure and database management challenges.

Company & Culture Questions:

ClickUp's Mission & Values: Familiarize yourself with ClickUp's mission, values, and company culture. Expect questions about your alignment with these principles and your approach to problem-solving, innovation, and collaboration.
Team Dynamics: Research ClickUp's team structure, development methodology, and cross-functional collaboration. Expect questions about your ability to work effectively in a dynamic, high-paced environment.

Portfolio Presentation Strategy:

Project Selection: Choose projects that demonstrate your experience with large-scale distributed systems, database management, and infrastructure reliability.
Technical Documentation: Include clear and concise documentation of your projects, highlighting your problem-solving approach, technical decisions, and performance optimization techniques.
User Experience: While this role focuses on infrastructure, ClickUp values user-centered design and user experience. Include examples of how you've considered user needs and optimized performance for end-users.

📝 Enhancement Note: ClickUp's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit. The company values adaptability, innovation, and a high-paced, entrepreneurial mindset. Prepare for a challenging and engaging interview process that emphasizes your technical expertise and ability to work collaboratively in a dynamic environment.

📌 Application Steps

To apply for this Senior Database Reliability Engineer position at ClickUp:

Customize Your Portfolio: Highlight your experience with large-scale distributed systems, database management, and infrastructure reliability. Include clear and concise documentation of your projects, emphasizing your problem-solving approach, technical decisions, and performance optimization techniques.
Tailor Your Resume: Focus on your relevant experience with cloud environments, infrastructure management, and database administration. Include specific project examples and achievements that demonstrate your technical skills and problem-solving abilities.
Prepare for Technical Interviews: Brush up on your knowledge of cloud environments, infrastructure as code, and database management. Practice problem-solving exercises and be prepared to discuss complex infrastructure and database management challenges.
Research ClickUp: Familiarize yourself with ClickUp's mission, values, and company culture. Understand the company's products, services, and industry position. Prepare for questions about your alignment with ClickUp's principles and your approach to problem-solving, innovation, and collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with ClickUp before making application decisions.

Senior Database Reliability Engineer