📍 Job Overview

Job Title: Senior Database Reliability Engineer
Company: ClickUp
Location: Czechia
Job Type: On-site
Category: DevOps, Infrastructure
Date Posted: 2025-08-08
Experience Level: Mid-Senior
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Improve ClickUp's infrastructure stability, availability, and reliability. Own and drive incident management, define SLOs and SLIs, and build software solutions for reliability and operability.
Key Skills: Strong software engineering background, cloud experience, infrastructure management, operating systems, compute, database, and observability knowledge.

📝 Enhancement Note: This role requires a deep understanding of ClickUp's systems and the ability to identify risks and opportunities for remediation. Strong problem-solving skills and an entrepreneurial mindset are essential.

💻 Primary Responsibilities

System Behavior & Risk Assessment: Understand ClickUp's system behavior, scale, interaction, and failure points to identify risks and opportunities for remediation.
Incident Management: Own, drive, and improve the incident management process across the engineering organization, following a follow-the-sun model.
Service Level Objectives (SLOs) & Indicators (SLIs): Define SLOs and SLIs for all services and introduce error budgeting.
Observability: Own and improve ClickUp's observability on all services.
Software Solutions: Build software solutions to enable reliability and operability of large-scale distributed systems handling petabytes of data.
Toil Reduction: Build tools and automation to eliminate toil and reduce operational overhead, creating frameworks, processes, and best practices for ClickUp Engineering.
Capacity & Performance Management: Manage capacity and performance to help scale ClickUp's infrastructure on public and private clouds worldwide.

📝 Enhancement Note: The ideal candidate will have experience in SRE, operational, or infrastructure roles, with a strong focus on improving system reliability and reducing operational overhead.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 5-10 years of experience in software engineering, site reliability engineering, or a similar role, with a focus on infrastructure management and cloud environments.

Required Skills:

Strong software engineering background with operational or SRE mentality
Cloud experience with CI/CD deployments, managed services, and infrastructure-as-code (IAC) systems
Infrastructure management with IaC tools or configuration management tools
Strong knowledge of *nix-based operating systems and advanced troubleshooting commands
Experience with VMs, containers, and container orchestration systems
Database experience with RDBMS and NoSQL storage solutions, understanding of indexing, locking, replication, and sharding
Observability experience with logging, monitoring, and alerting tools, understanding of SLOs and SLIs

Preferred Skills:

Experience with ClickUp's tech stack, including CloudFormation/CDK, ECS, ElasticBeanstalk, PostgreSQL, DynamoDB, AuroraDB, and TypeScript or any JavaScript-based framework
Familiarity with ClickUp's products and services

📝 Enhancement Note: While specific technologies are not required, experience with ClickUp's tech stack and products will be a significant advantage.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A portfolio showcasing your experience in improving system reliability, reducing operational overhead, and managing infrastructure at scale.
Case studies demonstrating your ability to define SLOs, SLIs, and error budgets.
Examples of your incident management process improvements and follow-the-sun model implementation.
Documentation of your experience with logging, monitoring, and alerting tools, as well as your understanding of SLOs and SLIs.

Technical Documentation:

Code quality, commenting, and documentation standards for infrastructure management and SRE tasks.
Version control, deployment processes, and server configuration best practices.
Testing methodologies, performance metrics, and optimization techniques for infrastructure management and SRE tasks.

📝 Enhancement Note: A well-curated portfolio demonstrating your experience and expertise in SRE, infrastructure management, and cloud environments will be crucial for success in this role.

💵 Compensation & Benefits

Salary Range: €65,000 - €90,000 per year (based on market research for senior DevOps and SRE roles in Prague, Czech Republic)

Benefits:

Competitive salary and equity compensation
Comprehensive health, dental, and vision insurance
401(k) matching and employee stock purchase plan
Flexible work hours and remote work options
Generous vacation and holiday policy
Professional development opportunities and training budget
Company-sponsored team-building events and outings

Working Hours: Full-time (40 hours per week), with flexible work hours and the option to work remotely.

📝 Enhancement Note: The salary range provided is an estimate based on market research for senior DevOps and SRE roles in Prague, Czech Republic. Actual compensation may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

Company Culture: ClickUp is a fast-growing SaaS company focused on revolutionizing the way the world works. The company values innovation, collaboration, and continuous learning, with a strong emphasis on improving productivity and user experience.

Industry: Software as a Service (SaaS)

Company Size: Medium (250-999 employees)

Founded: 2017

Team Structure:

Distributed engineering teams with a strong focus on collaboration and cross-functional integration
Agile development methodologies with a focus on continuous improvement and innovation
A culture of knowledge sharing, technical mentoring, and continuous learning

Development Methodology:

Agile/Scrum methodologies with sprint planning for infrastructure and SRE tasks
Code review, testing, and quality assurance practices for infrastructure management and SRE tasks
Deployment strategies, CI/CD pipelines, and server management for large-scale distributed systems

Company Website: ClickUp

📝 Enhancement Note: ClickUp's culture emphasizes collaboration, innovation, and continuous learning, making it an ideal environment for senior database reliability engineers looking to grow their careers in a dynamic and fast-paced organization.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Database Reliability Engineer - Responsible for improving the stability, availability, and reliability of ClickUp's infrastructure, defining SLOs and SLIs, and driving incident management processes.

Reporting Structure: Reports directly to the Engineering Manager or a similar role, working closely with other senior engineers, SREs, and infrastructure teams.

Technical Impact: Significant impact on ClickUp's infrastructure, user experience, and overall platform performance. Responsible for ensuring high availability, scalability, and reliability of ClickUp's services.

Growth Opportunities:

Technical Leadership: Opportunities to mentor junior engineers and contribute to the development of ClickUp's technical architecture and best practices.
Career Progression: Potential career progression into senior technical leadership roles, such as Engineering Manager or Principal SRE, as ClickUp continues to grow and expand its infrastructure team.
Emerging Technologies: Opportunities to work with emerging technologies and contribute to ClickUp's innovation roadmap.

📝 Enhancement Note: ClickUp's fast-paced growth and focus on innovation provide numerous opportunities for senior database reliability engineers to grow their careers and make a significant impact on the company's infrastructure and user experience.

🌐 Work Environment

Office Type: Hybrid - ClickUp's headquarters in San Diego, California, with remote work options for employees based in Czechia.

Office Location(s): San Diego, California, USA (headquarters), with remote work options for employees based in Czechia.

Workspace Context:

Collaborative workspaces with multiple monitors and testing devices available for infrastructure management and SRE tasks.
Cross-functional collaboration with development, design, and product teams to ensure high-quality user experiences and platform performance.
A dynamic and fast-paced work environment with a strong focus on innovation and continuous learning.

Work Schedule: Full-time (40 hours per week), with flexible work hours and the option to work remotely.

📝 Enhancement Note: ClickUp's hybrid work environment encourages collaboration and innovation, providing senior database reliability engineers with the resources and support they need to succeed in their roles.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Brush up on your knowledge of cloud environments, infrastructure management, and SRE best practices. Familiarize yourself with ClickUp's tech stack and products.
Phone Screen: A brief phone call to discuss your experience, qualifications, and cultural fit with ClickUp.
Technical Deep Dive: A comprehensive technical interview focused on your experience with cloud environments, infrastructure management, and SRE tasks. Be prepared to discuss your portfolio, case studies, and technical documentation.
Final Evaluation: A final interview with senior leadership to assess your technical impact, cultural fit, and growth potential within ClickUp's infrastructure team.

Portfolio Review Tips:

Highlight your experience improving system reliability, reducing operational overhead, and managing infrastructure at scale.
Include case studies demonstrating your ability to define SLOs, SLIs, and error budgets.
Showcase your incident management process improvements and follow-the-sun model implementation.
Provide documentation of your experience with logging, monitoring, and alerting tools, as well as your understanding of SLOs and SLIs.

Technical Challenge Preparation:

Brush up on your knowledge of ClickUp's tech stack and products.
Familiarize yourself with ClickUp's infrastructure management and SRE best practices.
Prepare for technical questions focused on cloud environments, infrastructure management, and SRE tasks.

ATS Keywords: [Cloud, Infrastructure, SRE, Database, Reliability, Availability, Scalability, Incident Management, SLO, SLI, Error Budgeting, Observability, Logging, Monitoring, Alerting, CI/CD, Deployment, Server Management, Agile, Scrum, DevOps, Infrastructure as Code, IaC, Configuration Management, *nix, Operating Systems, RDBMS, NoSQL, Performance Optimization, User Experience, Collaboration, Innovation, Continuous Learning]

📝 Enhancement Note: ClickUp's interview process is designed to assess your technical expertise, cultural fit, and growth potential within the company's infrastructure team. A well-prepared portfolio and strong technical interview performance will be crucial for success in this role.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (not applicable for this role)

Backend & Server Technologies:

CloudFormation/CDK: Infrastructure as Code (IaC) tool for provisioning and managing ClickUp's cloud resources.
ECS: Container orchestration service for managing ClickUp's containerized applications.
ElasticBeanstalk: Platform-as-a-Service (PaaS) for deploying and scaling ClickUp's applications.
PostgreSQL, DynamoDB, AuroraDB: Relational and NoSQL databases used by ClickUp for data storage and management.

Development & DevOps Tools:

Git: Version control system for ClickUp's infrastructure management and SRE tasks.
Jenkins: CI/CD pipeline tool for automating ClickUp's infrastructure deployment and management processes.
Prometheus & Grafana: Open-source monitoring and alerting toolkit for ClickUp's infrastructure observability.
ELK Stack: Open-source log analysis and search engine for ClickUp's infrastructure logging and monitoring.

📝 Enhancement Note: ClickUp's technology stack is designed to support the company's fast-paced growth and innovation, providing senior database reliability engineers with the tools and resources they need to succeed in their roles.

👥 Team Culture & Values

Web Development Values:

Innovation: ClickUp values innovation and encourages its team members to think creatively and challenge the status quo.
Collaboration: ClickUp fosters a culture of collaboration, with a strong focus on cross-functional teamwork and knowledge sharing.
Continuous Learning: ClickUp emphasizes continuous learning and provides its team members with opportunities to grow their skills and advance their careers.
User Experience: ClickUp prioritizes user experience and strives to create intuitive, efficient, and enjoyable products for its customers.

Collaboration Style:

Cross-Functional Integration: ClickUp's teams work closely together to ensure high-quality user experiences and platform performance.
Code Review Culture: ClickUp emphasizes code reviews and peer programming to maintain high coding standards and knowledge sharing.
Knowledge Sharing: ClickUp encourages its team members to share their knowledge and expertise with one another, fostering a culture of continuous learning and growth.

📝 Enhancement Note: ClickUp's culture emphasizes innovation, collaboration, and continuous learning, providing senior database reliability engineers with an environment that supports their professional growth and success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

System Complexity: ClickUp's infrastructure is complex and distributed, requiring senior database reliability engineers to navigate and manage multiple systems and services.
Scalability: ClickUp's user base is growing rapidly, presenting significant challenges in maintaining high availability, scalability, and performance.
Emerging Technologies: ClickUp's focus on innovation and continuous learning requires senior database reliability engineers to stay up-to-date with emerging technologies and adapt to new tools and processes.

Learning & Development Opportunities:

Technical Skill Development: Opportunities to deepen your expertise in cloud environments, infrastructure management, and SRE tasks, working with ClickUp's cutting-edge technology stack.
Leadership Development: Opportunities to mentor junior engineers and contribute to ClickUp's technical architecture and best practices, developing your leadership and management skills.
Architecture Decision-Making: Opportunities to work on critical infrastructure projects and contribute to ClickUp's long-term architecture and scalability roadmap.

📝 Enhancement Note: ClickUp's fast-paced growth and focus on innovation present numerous challenges and opportunities for senior database reliability engineers to grow their careers and make a significant impact on the company's infrastructure and user experience.

💡 Interview Preparation

Technical Questions:

Cloud Environment Expertise: Questions focused on your experience with cloud environments, infrastructure management, and SRE tasks, as well as your understanding of ClickUp's tech stack and products.
Incident Management: Questions focused on your experience with incident management processes, follow-the-sun models, and error budgeting.
Observability: Questions focused on your experience with logging, monitoring, and alerting tools, as well as your understanding of SLOs and SLIs.

Company & Culture Questions:

ClickUp Culture: Questions focused on your understanding of ClickUp's culture, values, and mission, as well as your fit within the company's dynamic and fast-paced environment.
User Experience Impact: Questions focused on your understanding of ClickUp's products, user experience, and the impact of infrastructure management and SRE tasks on the company's overall platform performance.

Portfolio Presentation Strategy:

Live Demonstration: Present your portfolio live, showcasing your experience improving system reliability, reducing operational overhead, and managing infrastructure at scale.
Case Studies: Highlight your case studies, demonstrating your ability to define SLOs, SLIs, and error budgets, as well as your incident management process improvements and follow-the-sun model implementation.
Technical Walkthrough: Provide a detailed walkthrough of your technical documentation, highlighting your experience with logging, monitoring, and alerting tools, as well as your understanding of SLOs and SLIs.

📝 Enhancement Note: ClickUp's interview process is designed to assess your technical expertise, cultural fit, and growth potential within the company's infrastructure team. A well-prepared portfolio and strong technical interview performance will be crucial for success in this role.

📌 Application Steps

To apply for this Senior Database Reliability Engineer position at ClickUp:

Customize Your Portfolio: Tailor your portfolio to showcase your experience improving system reliability, reducing operational overhead, and managing infrastructure at scale, with a focus on ClickUp's tech stack and products.
Optimize Your Resume: Highlight your relevant experience, skills, and achievements in infrastructure management, cloud environments, and SRE tasks, using ClickUp-specific keywords and phrases.
Prepare for Technical Challenges: Brush up on your knowledge of ClickUp's tech stack, products, and infrastructure management best practices, and prepare for technical questions focused on cloud environments, infrastructure management, and SRE tasks.
Research ClickUp: Familiarize yourself with ClickUp's products, user experience, and company culture, and prepare for questions focused on your understanding of the company's mission, values, and long-term goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with ClickUp's hiring organization before making application decisions.

Senior Database Reliability Engineer