Senior Cloud Operations Engineer - AWS

Endava
Full_time•Cluj-Napoca, Romania

📍 Job Overview

  • Job Title: Senior Cloud Operations Engineer - AWS
  • Company: Endava
  • Location: Cluj-Napoca, Cluj, Romania
  • Job Type: Full-time, Hybrid
  • Category: DevOps, Infrastructure
  • Date Posted: June 19, 2025
  • Experience Level: Mid-Senior Level (5-10 years)
  • Remote Status: On-site (Hybrid)

🚀 Role Summary

  • Cloud Infrastructure Management: Oversee the day-to-day operations of cloud infrastructure, ensuring high availability, performance, and reliability.
  • Incident & Problem Management: Lead incident and problem management processes following ITIL standards to minimize business impact and prevent reoccurrence.
  • Automation & IaC: Build and manage AWS cloud environments using Infrastructure as Code (Terraform) and automate operational tasks.
  • Collaboration: Work closely with development and application teams to streamline deployments and operational processes.
  • Security & Compliance: Ensure infrastructure compliance with security, governance, and operational standards across all environments.

📝 Enhancement Note: This role requires a strong focus on operational excellence, with a commitment to 24/7 support coverage and a passion for automation and continuous improvement.

💻 Primary Responsibilities

  • Cloud Infrastructure Management:

    • Monitor, maintain, and improve system availability, performance, and reliability.
    • Manage AWS cloud environments using Infrastructure as Code (Terraform).
    • Implement automation for operational tasks to reduce manual intervention and improve system consistency and reliability.

  • Incident & Problem Management:

    • Detect, investigate, and resolve infrastructure incidents rapidly to minimize business impact.
    • Identify root causes of recurring issues and implement permanent fixes to prevent reoccurrence.
    • Participate in on-call rotations to ensure infrastructure availability for business-critical services.

  • Collaboration & Deployment:

    • Collaborate with development and application teams to streamline deployments and operational processes.
    • Support change management processes, ensuring safe and auditable infrastructure changes.

  • Capacity Planning & Optimization:

    • Participate in capacity planning, cost optimization, and performance tuning activities.
    • Maintain detailed documentation of infrastructure configurations, operating procedures, and troubleshooting guides.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications (e.g., AWS, ITIL) are a plus.

Experience: Proven experience (5-10 years) managing AWS cloud infrastructure and working with Infrastructure as Code (Terraform).

Required Skills:

  • Strong hands-on experience with AWS cloud infrastructure.
  • Proficiency in Infrastructure as Code (Terraform).
  • Working knowledge and experience in incident, request, and problem management (ITIL).
  • Experience supporting and operating production infrastructure in a 24/7 environment.
  • Strong scripting skills in at least one language (e.g., Bash, Python, PowerShell).
  • Familiarity with networking, security groups, load balancers, IAM policies, and monitoring in cloud environments.

Preferred Skills:

  • Familiarity with observability tools such as Splunk, CloudWatch, Datadog, or similar.
  • Experience with CI/CD pipelines, configuration management tools, and automation frameworks.
  • AWS certifications.

📝 Enhancement Note: Given the role's complexity and the required experience, candidates should have a solid grasp of cloud infrastructure management, ITIL-based service management, and scripting skills. Familiarity with emerging cloud technologies and automation tools is a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Case studies demonstrating cloud infrastructure management, incident resolution, and automation projects.
  • Examples of infrastructure as code (IaC) scripts and configurations using Terraform.
  • Documentation of infrastructure configurations, operating procedures, and troubleshooting guides.

Technical Documentation:

  • Detailed technical documentation explaining cloud infrastructure design, deployment processes, and server configuration.
  • Performance metrics, optimization techniques, and testing methodologies for cloud infrastructure.

📝 Enhancement Note: As this role requires a strong focus on operational excellence, candidates should highlight their experience with incident management, problem resolution, and automation in their portfolio. Additionally, candidates should showcase their ability to document technical processes and procedures clearly and concisely.

💵 Compensation & Benefits

Salary Range: The estimated salary range for a Senior Cloud Operations Engineer in Cluj-Napoca, Romania, is between 35,000 RON and 45,000 RON per year (approximately 7,000 EUR - 9,000 EUR). This estimate is based on regional market data and industry benchmarks for similar roles.

Benefits:

  • Competitive salary package
  • Share plan
  • Company performance bonuses
  • Value-based recognition awards
  • Referral bonus
  • Career coaching
  • Global career opportunities
  • Non-linear career paths
  • Internal development programs for management and technical leadership
  • Complex projects and rotations
  • Internal tech communities, training, certifications, coaching, and online learning platforms subscriptions
  • Hybrid work and flexible working hours
  • Employee assistance program
  • Global internal wellbeing program and access to wellbeing apps
  • Global internal tech communities, hobby clubs, and interest groups
  • Inclusion and diversity programs
  • Events and celebrations

Working Hours: Full-time (40 hours/week) with flexible working hours and a hybrid work arrangement, including participation in on-call rotations for 24/7 support coverage.

📝 Enhancement Note: The salary range provided is an estimate based on regional market data and industry benchmarks. The actual salary may vary depending on the candidate's experience, skills, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Endava is a leading technology services provider, focusing on digital transformation and agile delivery. Their industry context emphasizes cloud-native architecture, agile methodologies, and a strong focus on innovation and continuous improvement.

Company Size: Endava is a mid-sized company with a global presence, employing over 10,000 professionals across multiple locations. This size allows for ample opportunities for career growth and exposure to diverse projects.

Founded: Endava was founded in 2000 and has since grown into a global technology partner for leading brands across various industries.

Team Structure:

  • The cloud operations team consists of experienced engineers specializing in AWS and other cloud platforms.
  • The team follows a matrix structure, with engineers reporting to both their functional leads and project managers.
  • Cross-functional collaboration is encouraged, with close integration between cloud operations, development, and application teams.

Development Methodology:

  • Endava follows Agile methodologies, with a focus on iterative development, continuous integration, and delivery.
  • The company emphasizes code reviews, testing, and quality assurance practices to ensure high-quality deliverables.
  • Deployment strategies include CI/CD pipelines and automated deployment processes to streamline infrastructure management.

Company Website: Endava

📝 Enhancement Note: Endava's company culture emphasizes innovation, collaboration, and continuous learning. The company's global presence and diverse client base offer ample opportunities for career growth and exposure to cutting-edge technologies.

📈 Career & Growth Analysis

Cloud Operations Career Level: This role is at the senior level within the cloud operations career path. Senior cloud operations engineers are responsible for managing and improving cloud infrastructure, leading incident management processes, and driving operational excellence.

Reporting Structure: The senior cloud operations engineer reports to the cloud operations manager and works closely with development, application, and project management teams.

Technical Impact: This role has a significant technical impact on cloud infrastructure, ensuring high availability, performance, and reliability. The engineer's work directly influences the user experience and business outcomes for Endava's clients.

Growth Opportunities:

  • Technical Growth: Candidates can specialize in specific cloud technologies, automation tools, or emerging trends in cloud operations.
  • Leadership Growth: With experience and proven performance, candidates can progress to management roles, overseeing teams of cloud operations engineers.
  • Cross-Functional Growth: Opportunities exist for candidates to expand their skills into adjacent areas, such as cloud architecture, DevOps, or cloud security.

📝 Enhancement Note: Endava's career growth opportunities are tailored to individual strengths and interests, with a focus on continuous learning and development. The company encourages employees to explore new technologies, attend industry conferences, and obtain relevant certifications.

🌐 Work Environment

Office Type: Endava's offices are modern, collaborative workspaces designed to foster innovation and teamwork. The company encourages a flexible, hybrid work arrangement to balance work-life integration.

Office Location(s): Endava's offices are located in Cluj-Napoca, Romania, with additional locations in Iasi, Romania, and other global cities.

Workspace Context:

  • Collaborative Workspace: Endava's offices are designed to encourage collaboration, with open-plan workspaces, meeting rooms, and breakout areas.
  • Technical Infrastructure: Endava provides its employees with state-of-the-art hardware, multiple monitors, and testing devices to ensure optimal productivity.
  • Cross-Functional Collaboration: Endava fosters a culture of collaboration, with regular interactions between cloud operations, development, design, and marketing teams.

Work Schedule: Endava offers a flexible work schedule, with core hours between 9:00 AM and 5:00 PM. The company encourages employees to maintain a healthy work-life balance and offers remote work options to support this.

📝 Enhancement Note: Endava's work environment prioritizes collaboration, innovation, and work-life integration. The company's global presence and diverse client base offer unique opportunities for professional growth and development.

📄 Application & Technical Interview Process

Interview Process:

  1. Technical Assessment: Candidates will be evaluated on their AWS and Terraform skills, as well as their incident management and problem-solving abilities. Expect live coding exercises and architecture design discussions.
  2. Behavioral & Cultural Fit: Assessments will focus on the candidate's communication skills, problem-solving approach, and cultural fit within Endava's organization.
  3. Final Evaluation: The final evaluation will consider the candidate's overall fit for the role, technical skills, and alignment with Endava's company values.

Portfolio Review Tips:

  • Highlight cloud infrastructure management case studies, demonstrating your ability to manage and improve AWS environments.
  • Showcase your incident management and problem resolution skills through real-life examples and case studies.
  • Emphasize your automation and scripting skills, with examples of Terraform scripts and other automation tools.
  • Demonstrate your understanding of Endava's company culture and values, and how your skills and experience align with their mission and vision.

Technical Challenge Preparation:

  • Brush up on your AWS and Terraform skills, focusing on cloud infrastructure management, incident management, and automation.
  • Familiarize yourself with Endava's company culture, values, and mission to demonstrate a strong cultural fit.
  • Prepare for live coding exercises and architecture design discussions, focusing on AWS and Terraform best practices.

ATS Keywords: [AWS, Terraform, Cloud Infrastructure, Incident Management, Problem Resolution, Automation, IaC, ITIL, Scripting, CI/CD, Networking, Security, Monitoring, Collaboration, Communication, Agile, DevOps, Cloud Operations, Cloud Engineer, Senior Cloud Engineer]

📝 Enhancement Note: Endava's interview process emphasizes technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to demonstrate their expertise in AWS and Terraform, as well as their incident management and automation skills.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: AWS

Infrastructure as Code (IaC): Terraform

Scripting Languages: Bash, Python, PowerShell

Monitoring Tools: CloudWatch, Datadog, or similar

CI/CD Pipelines: Jenkins, GitLab CI/CD, or similar

Configuration Management Tools: Ansible, Puppet, or similar

📝 Enhancement Note: Endava's technology stack is centered around AWS and Terraform, with a focus on automation, incident management, and problem resolution. Candidates should have a strong understanding of AWS services, Terraform best practices, and cloud infrastructure management principles.

👥 Team Culture & Values

Cloud Operations Values:

  • Reliability: Endava values reliability in cloud infrastructure management, ensuring high availability, performance, and security.
  • Automation: Endava emphasizes automation to reduce manual intervention, improve system consistency, and drive operational excellence.
  • Collaboration: Endava fosters a culture of collaboration, with regular interactions between cloud operations, development, design, and marketing teams.
  • Continuous Improvement: Endava encourages a culture of continuous learning and improvement, with a focus on staying up-to-date with emerging technologies and best practices.

Collaboration Style:

  • Cross-Functional Integration: Endava encourages close collaboration between cloud operations, development, design, and marketing teams to ensure optimal user experience and business outcomes.
  • Code Review Culture: Endava emphasizes code reviews, testing, and quality assurance practices to ensure high-quality deliverables.
  • Knowledge Sharing: Endava fosters a culture of knowledge sharing, with regular tech talks, workshops, and community events.

📝 Enhancement Note: Endava's cloud operations team values reliability, automation, collaboration, and continuous improvement. The team encourages a culture of knowledge sharing, cross-functional collaboration, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Incident Management: Develop and refine incident management processes to minimize business impact and ensure high availability.
  • Problem Resolution: Identify and address the root causes of recurring issues to prevent reoccurrence and improve system reliability.
  • Automation: Implement and optimize automation processes to reduce manual intervention and improve system consistency.
  • Capacity Planning: Participate in capacity planning, cost optimization, and performance tuning activities to ensure efficient resource utilization.

Learning & Development Opportunities:

  • Technical Skill Development: Endava encourages employees to develop their technical skills through training, certifications, and hands-on experience with emerging technologies.
  • Leadership Development: Endava offers management and technical leadership development programs to help employees grow into senior roles.
  • Architecture Decision-Making: Endava provides opportunities for employees to participate in architecture decision-making processes, driving innovation and continuous improvement.

📝 Enhancement Note: Endava's technical challenges and growth opportunities are tailored to individual strengths and interests, with a focus on continuous learning and development. The company encourages employees to explore new technologies, attend industry conferences, and obtain relevant certifications.

💡 Interview Preparation

Technical Questions:

  • AWS & Terraform: Be prepared to discuss AWS services, Terraform best practices, and cloud infrastructure management principles.
  • Incident Management: Demonstrate your understanding of incident management processes, problem resolution techniques, and automation strategies.
  • Problem-Solving: Prepare for live coding exercises and architecture design discussions, focusing on AWS and Terraform best practices.

Company & Culture Questions:

  • Endava's Mission & Values: Demonstrate your understanding of Endava's company culture, values, and mission, and how your skills and experience align with their goals.
  • Agile Methodologies: Prepare to discuss your experience with Agile methodologies, code reviews, testing, and quality assurance practices.
  • User Experience Impact: Showcase your ability to understand and address user experience considerations in cloud infrastructure management.

Portfolio Presentation Strategy:

  • Cloud Infrastructure Case Studies: Highlight your cloud infrastructure management, incident management, and automation skills through real-life examples and case studies.
  • Architecture Design: Prepare architecture design discussions, focusing on AWS and Terraform best practices, to demonstrate your technical expertise.
  • User Experience Focus: Emphasize your understanding of user experience considerations in cloud infrastructure management, with examples of how you've addressed user needs in previous projects.

📝 Enhancement Note: Endava's interview process emphasizes technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to demonstrate their expertise in AWS and Terraform, as well as their incident management and automation skills.

📌 Application Steps

To apply for this Senior Cloud Operations Engineer - AWS position at Endava:

  1. Update Your Portfolio: Highlight your cloud infrastructure management, incident management, and automation skills through real-life examples and case studies. Emphasize your understanding of Endava's company culture, values, and mission.
  2. Tailor Your Resume: Highlight your relevant experience with AWS, Terraform, and incident management. Include specific examples of your problem-solving skills, automation strategies, and user experience considerations.
  3. Prepare for Technical Challenges: Brush up on your AWS and Terraform skills, focusing on cloud infrastructure management, incident management, and automation. Prepare for live coding exercises and architecture design discussions.
  4. Research Endava: Familiarize yourself with Endava's company culture, values, and mission. Prepare to discuss how your skills and experience align with their goals and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and Endava-specific context. All details should be verified directly with Endava before making application decisions.

Application Requirements

Candidates must have proven experience with AWS and Terraform, along with strong scripting skills. Familiarity with ITIL-based service management and experience in a 24/7 operational environment are essential.