📍 Job Overview

• Job Title: Senior Cloud Operations Engineer - AWS
• Company: Endava
• Location: Cluj-Napoca, Cluj, Romania
• Job Type: Full-time
• Category: DevOps Engineer
• Date Posted: June 19, 2025
• Experience Level: 5-10 years
• Remote Status: On-site/Hybrid

🚀 Role Summary

• Key Responsibilities: Manage and maintain AWS cloud infrastructure, ensuring high availability, performance, and reliability. Collaborate with development teams to streamline deployments and operational processes. Implement automation and ITIL-based service management practices.
• Key Skills: AWS, Terraform, Automation, ITIL, Incident Management, Problem Management, Scripting, CI/CD, Configuration Management, Networking, Security, Monitoring, Collaboration, Communication, Observability Tools, Cloud Infrastructure.

💻 Primary Responsibilities

• Cloud Infrastructure Management: Proactively monitor, maintain, and improve system availability, performance, and reliability. Ensure infrastructure availability for business-critical services in a 24/7 support model.
• Incident & Problem Management: Rapidly detect, investigate, and resolve infrastructure incidents. Identify root causes of recurring issues and implement permanent fixes to prevent reoccurrence.
• Request Fulfillment: Handle and fulfill infrastructure service requests within agreed service levels.
• Automation & IaC: Build and manage AWS cloud environments using Infrastructure as Code (Terraform). Implement automation for operational tasks to reduce manual intervention and improve system consistency and reliability.
• Collaboration & Documentation: Collaborate with development and application teams to streamline deployments and operational processes. Maintain detailed documentation of infrastructure configurations, operating procedures, and troubleshooting guides.
• Security & Compliance: Ensure compliance with security, governance, and operational standards across all environments.
• Capacity Planning & Cost Optimization: Participate in capacity planning, cost optimization, and performance tuning activities.
• Change Management: Support change management processes, ensuring safe and auditable infrastructure changes.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: Proven experience managing AWS cloud infrastructure (5+ years). Experience supporting and operating production infrastructure in a 24/7 environment.

Required Skills:

• Strong hands-on experience with IaC, Terraform.
• Working knowledge and experience in incident, request, and problem management (ITIL).
• Strong scripting skills in at least one language (e.g., Bash, Python, PowerShell).
• Familiarity with networking, security groups, load balancers, IAM policies, and monitoring in cloud environments.
• Understanding of CI/CD pipelines, configuration management tools, and automation frameworks.

Preferred Skills:

• Exposure to observability tools such as Splunk, CloudWatch, Datadog, or similar.
• AWS certifications (e.g., Solutions Architect, SysOps Administrator).

📝 Enhancement Note: While not explicitly stated, familiarity with containerization (e.g., Docker, Kubernetes) and cloud-native applications would be beneficial for this role, given the increasing adoption of these technologies in cloud environments.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with AWS services and Terraform through relevant projects or case studies.
• Showcase automation scripts and tools used to improve operational efficiency.
• Highlight incident and problem management processes implemented in previous roles.

Technical Documentation:

• Provide documentation samples showcasing infrastructure configurations, operating procedures, and troubleshooting guides.
• Include examples of capacity planning, cost optimization, and performance tuning strategies.

📝 Enhancement Note: While not explicitly stated, providing examples of how you've used data-driven approaches to optimize cloud infrastructure and make informed decisions would be beneficial.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Cluj-Napoca, Romania, is approximately 35,000 - 50,000 RON per year (based on market research and regional adjustments). This range may vary depending on experience and skills.

Benefits:

• Competitive salary package
• Share plan
• Company performance bonuses
• Value-based recognition awards
• Referral bonus
• Career coaching
• Global career opportunities
• Non-linear career paths
• Internal development programmes
• Complex projects
• Training
• Certifications
• Coaching
• Online learning platforms subscriptions
• Work-life balance
• Global internal wellbeing programme
• Access to wellbeing apps
• Inclusion and diversity programmes

Working Hours: Full-time position with a standard workweek of 40 hours. The role requires participation in on-call rotations to ensure 24/7 support coverage.

🎯 Team & Company Context

🏢 Company Culture

Industry: Endava is a technology company that delivers innovation, technology, and engineering solutions. They operate in the technology sector, focusing on digital transformation and software engineering.

Company Size: Endava is a mid-sized company with over 10,000 employees globally, providing ample opportunities for collaboration and growth.

Founded: Endava was founded in 2000, with a strong focus on technology and innovation.

Team Structure:

• The cloud operations team consists of experienced engineers responsible for managing and maintaining cloud infrastructure.
• The team works closely with development and application teams to ensure smooth deployments and operational processes.
• The team follows an Agile/Scrum methodology for development and project management.

Development Methodology:

• Endava follows Agile/Scrum methodologies for software development and project management.
• The company emphasizes collaboration, continuous improvement, and customer satisfaction.
• Endava uses version control, code reviews, and automated testing to ensure code quality and consistency.

Company Website: https://www.endava.com/

📝 Enhancement Note: Endava's focus on technology, innovation, and customer satisfaction creates an environment that encourages continuous learning and growth for its employees.

🌐 Work Environment

Office Type: Endava's Cluj-Napoca office is a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Cluj-Napoca, Romania

Workspace Context:

• Endava provides state-of-the-art equipment, including multiple monitors and testing devices, to ensure engineers have the tools they need to succeed.
• The office features collaborative workspaces, breakout areas, and meeting rooms to facilitate team interaction and communication.
• Endava encourages a flexible work environment, with opportunities for remote work and flexible hours.

Work Schedule: Full-time position with a standard workweek of 40 hours. The role requires participation in on-call rotations to ensure 24/7 support coverage.

📄 Application & Technical Interview Process

Interview Process:

1. Technical Assessment: A hands-on technical assessment focusing on AWS services, Terraform, and scripting skills. Expect to be asked about incident management, problem management, and automation strategies.
2. Behavioral Interview: A discussion about your experience with ITIL-based service management, incident management, and problem-solving in a 24/7 operational environment.
3. Cultural Fit Interview: An assessment of your communication and collaboration skills, as well as your cultural fit with the Endava team.
4. Final Decision: A final evaluation based on your technical skills, cultural fit, and alignment with Endava's values.

Portfolio Review Tips:

• Highlight your experience with AWS services and Terraform through relevant projects or case studies.
• Showcase automation scripts and tools used to improve operational efficiency.
• Demonstrate your incident and problem management processes implemented in previous roles.

Technical Challenge Preparation:

• Brush up on your AWS services, Terraform, and scripting skills.
• Familiarize yourself with ITIL-based service management principles and best practices.
• Prepare examples of how you've handled incidents, resolved problems, and implemented automation strategies in previous roles.

ATS Keywords: AWS, Terraform, IaC, Cloud Infrastructure, Incident Management, Problem Management, ITIL, Scripting, Automation, CI/CD, Networking, Security, Monitoring, Collaboration, Communication, Observability Tools, Cloud Operations, DevOps.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: AWS

Infrastructure as Code (IaC): Terraform

Scripting Languages: Bash, Python, PowerShell

Monitoring Tools: Splunk, CloudWatch, Datadog, or similar

CI/CD Pipelines: Jenkins, GitLab CI/CD, or similar

👥 Team Culture & Values

Endava's Core Values:

• Customer Success: Endava prioritizes customer success and strives to deliver innovative solutions that meet their clients' needs.
• Quality: Endava is committed to delivering high-quality solutions and services that exceed client expectations.
• Responsibility: Endava takes responsibility for its actions and decisions, and is committed to creating a positive impact on society and the environment.
• Integrity: Endava upholds the highest ethical standards and is committed to building trust with its clients, partners, and employees.
• Collaboration: Endava fosters a collaborative work environment that encourages teamwork, knowledge sharing, and continuous learning.

Collaboration Style:

• Endava emphasizes cross-functional collaboration between teams, including developers, designers, and stakeholders.
• The company encourages code reviews, pair programming, and knowledge sharing to foster a culture of continuous learning and improvement.
• Endava values open communication and active listening to ensure everyone's ideas and perspectives are considered.

📝 Enhancement Note: Endava's focus on customer success, quality, and collaboration creates an environment that encourages continuous learning, innovation, and teamwork.

🌐 Work Environment

Office Type: Endava's Cluj-Napoca office is a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Cluj-Napoca, Romania

Workspace Context:

• Endava provides state-of-the-art equipment, including multiple monitors and testing devices, to ensure engineers have the tools they need to succeed.
• The office features collaborative workspaces, breakout areas, and meeting rooms to facilitate team interaction and communication.
• Endava encourages a flexible work environment, with opportunities for remote work and flexible hours.

Work Schedule: Full-time position with a standard workweek of 40 hours. The role requires participation in on-call rotations to ensure 24/7 support coverage.

📝 Challenges & Growth Opportunities

Technical Challenges:

• Managing and maintaining high-availability, scalable, and secure AWS cloud infrastructure.
• Implementing automation and ITIL-based service management practices to improve operational efficiency.
• Collaborating with development and application teams to streamline deployments and operational processes.
• Staying up-to-date with the latest AWS services, best practices, and emerging technologies.

Learning & Development Opportunities:

• Endava offers training, certifications, and coaching opportunities to help employees develop their skills and advance their careers.
• The company encourages employees to attend industry conferences, workshops, and online learning platforms to stay current with the latest trends and best practices.
• Endava provides opportunities for employees to work on complex projects, gain exposure to new technologies, and take on leadership roles.

💡 Interview Preparation

Technical Questions:

1. AWS Services: Be prepared to discuss your experience with various AWS services, such as EC2, RDS, ELB, and IAM. Explain how you've used these services to build and manage cloud infrastructure.
2. Terraform: Demonstrate your proficiency with Terraform by explaining how you've used it to manage AWS infrastructure. Be prepared to discuss Terraform modules, variables, and outputs.
3. Incident & Problem Management: Prepare examples of how you've handled incidents and resolved problems in previous roles. Explain your approach to incident management, problem management, and automation strategies.
4. Scripting: Showcase your scripting skills by providing examples of scripts you've written to automate operational tasks. Explain how you've used scripting to improve system consistency and reliability.

Company & Culture Questions:

• Research Endava's focus on technology, innovation, and customer success. Prepare questions that demonstrate your understanding of the company's values and commitment to delivering high-quality solutions.
• Familiarize yourself with Endava's core values and be prepared to discuss how you align with these principles.

Portfolio Presentation Strategy:

• Highlight your experience with AWS services and Terraform through relevant projects or case studies.
• Showcase automation scripts and tools used to improve operational efficiency.
• Demonstrate your incident and problem management processes implemented in previous roles.

📌 Application Steps

To apply for this Senior Cloud Operations Engineer - AWS position at Endava:

1. Submit your application through the application link provided.
2. Customize your resume and portfolio to highlight your relevant experience with AWS services, Terraform, and incident management.
3. Prepare for the technical assessment by brushing up on your AWS, Terraform, and scripting skills.
4. Research Endava's focus on technology, innovation, and customer success to demonstrate your cultural fit and alignment with the company's values.
5. Prepare for the behavioral interview by reflecting on your experience with ITIL-based service management, incident management, and problem-solving in a 24/7 operational environment.
6. Prepare for the cultural fit interview by familiarizing yourself with Endava's core values and considering how you align with these principles.

📝 Enhancement Note: Endava's focus on technology, innovation, and customer success creates an environment that encourages continuous learning, growth, and collaboration. By demonstrating your technical proficiency, cultural fit, and alignment with Endava's values, you'll increase your chances of success in the application and interview process.