Senior Cloud Operations Engineer - AWS

Endava
Full_time•Cluj-Napoca, Romania

📍 Job Overview

  • Job Title: Senior Cloud Operations Engineer - AWS
  • Company: Endava
  • Location: Cluj-Napoca, Cluj, Romania
  • Job Type: Full-time, Hybrid
  • Category: DevOps Engineer, System Administrator, Cloud Engineer
  • Date Posted: 2025-06-19
  • Experience Level: 5-10 years
  • Remote Status: On-site with hybrid flexibility

🚀 Role Summary

  • 📝 Enhancement Note: This role requires a senior-level cloud operations engineer with a strong focus on AWS and Terraform to ensure the reliability, security, and efficiency of cloud-based infrastructure and services.

  • Manage and maintain cloud infrastructure, following ITIL-based service management principles.

  • Collaborate with development and application teams to streamline deployments and operational processes.

  • Ensure 24/7 support coverage and participate in on-call rotations.

  • Automate operational tasks to reduce manual intervention and improve system consistency and reliability.

💻 Primary Responsibilities

  • 📝 Enhancement Note: The primary responsibilities of this role revolve around incident, request, and problem management, as well as infrastructure as code (IaC) management using Terraform.

  • Incident Management:

    • Rapid detection, investigation, and resolution of infrastructure incidents to minimize business impact.
    • Ensure infrastructure availability for business-critical services in a 24/7 support model.

  • Request Fulfillment:

    • Handle and fulfill infrastructure service requests within agreed service levels.

  • Problem Management:

    • Identify root causes of recurring issues and implement permanent fixes to prevent reoccurrence.

  • Infrastructure as Code (IaC) Management:

    • Build and manage AWS cloud environments using Infrastructure as Code (Terraform).
    • Maintain detailed documentation of infrastructure configurations, operating procedures, and troubleshooting guides.

  • Automation and Collaboration:

    • Implement automation for operational tasks to reduce manual intervention and improve system consistency and reliability.
    • Collaborate with development and application teams to streamline deployments and operational processes.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, IT, or a related field. Relevant experience may substitute for formal education.

Experience: Proven experience managing AWS cloud infrastructure (5-10 years) and strong hands-on experience with Terraform.

Required Skills:

  • Strong hands-on experience with AWS cloud infrastructure.
  • Proficiency in Infrastructure as Code (IaC) using Terraform.
  • Working knowledge and experience in incident, request, and problem management following ITIL standards.
  • Experience supporting and operating production infrastructure in a 24/7 environment.
  • Strong scripting skills in at least one language (e.g., Bash, Python, PowerShell).
  • Familiarity with networking, security groups, load balancers, IAM policies, and monitoring in cloud environments.
  • Understanding of observability tools such as Splunk, CloudWatch, Datadog, or similar (a plus).

Preferred Skills:

  • AWS certifications (e.g., Solutions Architect, SysOps Administrator).
  • Experience with CI/CD pipelines, configuration management tools, and automation frameworks.
  • Familiarity with capacity planning, cost optimization, and performance tuning activities.

📝 Enhancement Note: Candidates should possess strong communication and collaboration skills, with the ability to interface effectively with technical and non-technical stakeholders.

📊 Web Portfolio & Project Requirements

  • 📝 Enhancement Note: While a portfolio is not explicitly mentioned, candidates should be prepared to discuss and demonstrate their experience with AWS, Terraform, and other relevant technologies through case studies or past projects.

  • Project Case Studies:

    • Prepare case studies highlighting your experience with AWS and Terraform, focusing on infrastructure management, automation, and problem-solving.
    • Include details about the infrastructure's size, complexity, and the challenges you faced and overcame.

  • Technical Documentation:

    • Prepare documentation showcasing your understanding of ITIL-based service management principles, incident management processes, and problem management strategies.
    • Include examples of infrastructure as code (IaC) scripts or Terraform configurations you have written and maintained.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Cluj-Napoca, Romania, is approximately 35,000 - 50,000 RON per year (gross), based on market research and the candidate's experience level. This estimate includes regional adjustments and web technology industry benchmarks.

Benefits:

  • Competitive salary package
  • Share plan
  • Company performance bonuses
  • Value-based recognition awards
  • Referral bonus
  • Career coaching
  • Global career opportunities
  • Non-linear career paths
  • Internal development programs for management and technical leadership
  • Complex projects
  • Rotations
  • Internal tech communities
  • Training
  • Certifications
  • Coaching
  • Online learning platforms subscriptions
  • Pass-it-on sessions
  • Workshops
  • Conferences
  • Hybrid work and flexible working hours
  • Employee assistance program
  • Global internal wellbeing program
  • Access to wellbeing apps
  • Global internal tech communities
  • Hobby clubs and interest groups
  • Inclusion and diversity programs
  • Events and celebrations

Working Hours: The standard working hours are 40 hours per week, with flexible hours and remote work options available as part of the hybrid work arrangement.

📝 Enhancement Note: The salary range provided is an estimate based on market research and regional adjustments. Actual compensation may vary based on the candidate's experience and skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Endava is a global technology company focused on delivering innovative solutions for various industries, including finance, telecom, media, and retail.

Company Size: Endava has over 10,000 employees worldwide, providing ample opportunities for collaboration and growth.

Founded: Endava was founded in 2000 and has since grown into a global leader in technology services.

Team Structure:

  • The cloud operations team consists of engineers with varying levels of experience, working together to ensure the reliability and performance of cloud infrastructure.
  • The team follows a matrix structure, collaborating with development, application, and other technical teams to deliver end-to-end solutions.

Development Methodology:

  • Endava follows Agile development methodologies, with a focus on iterative development, continuous integration, and delivery.
  • The company emphasizes collaboration, knowledge sharing, and continuous learning to drive innovation and improve processes.

Company Website: Endava

📝 Enhancement Note: Endava's company culture emphasizes collaboration, innovation, and continuous learning, providing an ideal environment for a senior cloud operations engineer to thrive and grow.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, requiring a high degree of expertise in cloud operations, AWS, and Terraform. The engineer will be responsible for managing and maintaining complex cloud infrastructure, driving operational excellence, and mentoring junior team members.

Reporting Structure: The senior cloud operations engineer will report directly to the cloud operations manager and work closely with development, application, and other technical teams.

Technical Impact: The engineer will have a significant impact on the reliability, performance, and security of cloud infrastructure, ensuring that critical business functions run smoothly and efficiently.

Growth Opportunities:

  • Technical Growth: The role offers opportunities to deepen expertise in AWS, Terraform, and other relevant technologies, as well as to explore emerging cloud technologies and trends.
  • Leadership Growth: As a senior engineer, the candidate will have opportunities to mentor junior team members, drive operational processes, and contribute to strategic decision-making.
  • Career Progression: Endava provides global career opportunities, allowing the candidate to explore different roles, industries, and locations as their career progresses.

📝 Enhancement Note: Endava's global presence and focus on continuous learning and growth provide ample opportunities for a senior cloud operations engineer to advance their career and explore new challenges.

🌐 Work Environment

Office Type: Endava's offices are modern, collaborative workspaces designed to foster innovation and teamwork. The company encourages a flexible, hybrid work arrangement, allowing employees to balance their work and personal lives effectively.

Office Location(s): Endava has offices in Cluj-Napoca, Romania, as well as other locations worldwide.

Workspace Context:

  • Collaborative Workspace: Endava's offices feature open-plan workspaces, encouraging collaboration and knowledge sharing among team members.
  • Technical Infrastructure: The company provides employees with access to modern hardware, software, and tools to ensure they can perform their jobs effectively.
  • Cross-Functional Collaboration: Endava's projects often involve collaboration with various teams, including development, design, and project management, providing opportunities for the engineer to gain a broad understanding of the business and its operations.

Work Schedule: Endava offers a hybrid work arrangement, with flexible working hours and remote work options available. The standard working hours are 40 hours per week, with the possibility of working overtime or on-call during critical periods.

📝 Enhancement Note: Endava's flexible work environment and focus on collaboration provide an ideal setting for a senior cloud operations engineer to thrive and grow both personally and professionally.

📄 Application & Technical Interview Process

Interview Process:

  1. Online Assessment: Candidates will be required to complete an online assessment to evaluate their technical skills and problem-solving abilities.
  2. Technical Phone Screen: A technical phone screen will be conducted to discuss the candidate's experience with AWS, Terraform, and other relevant technologies, as well as their understanding of ITIL-based service management principles.
  3. On-site Interview: The on-site interview will consist of a series of discussions with team members, focusing on the candidate's technical expertise, problem-solving skills, and cultural fit. Candidates should be prepared to discuss their experience with AWS, Terraform, and other relevant technologies, as well as their approach to incident, request, and problem management.
  4. Final Decision: The final decision will be made based on the candidate's technical skills, cultural fit, and alignment with Endava's values and objectives.

Portfolio Review Tips:

  • 📝 Enhancement Note: While a portfolio is not explicitly mentioned, candidates should be prepared to discuss and demonstrate their experience with AWS, Terraform, and other relevant technologies through case studies or past projects.

  • Case Study Structure: Prepare case studies highlighting your experience with AWS and Terraform, focusing on infrastructure management, automation, and problem-solving. Include details about the infrastructure's size, complexity, and the challenges you faced and overcame.

  • Technical Documentation: Prepare documentation showcasing your understanding of ITIL-based service management principles, incident management processes, and problem management strategies. Include examples of infrastructure as code (IaC) scripts or Terraform configurations you have written and maintained.

Technical Challenge Preparation:

  • AWS and Terraform: Brush up on your knowledge of AWS services, Terraform syntax, and best practices. Be prepared to discuss your experience with AWS and Terraform, as well as any challenges you have faced and how you overcame them.
  • ITIL-based Service Management: Review ITIL principles, incident, request, and problem management processes. Be prepared to discuss your experience with ITIL-based service management and any improvements you have implemented.
  • Soft Skills: Prepare to discuss your communication, collaboration, and problem-solving skills, as well as your ability to work effectively with technical and non-technical stakeholders.

ATS Keywords: [See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category, in the "Technology Stack & Web Infrastructure" section below.]

📝 Enhancement Note: Endava's interview process focuses on evaluating the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their experience with AWS, Terraform, and other relevant technologies, as well as their approach to incident, request, and problem management.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on cloud infrastructure management and does not involve frontend development.)

Backend & Server Technologies:

  • Amazon Web Services (AWS): Proficient in various AWS services, including EC2, RDS, S3, Lambda, and CloudFormation.
  • Terraform: Strong experience with Infrastructure as Code (IaC) using Terraform for provisioning and managing AWS resources.
  • ITIL-based Service Management: Familiarity with ITIL principles, incident, request, and problem management processes.

Development & DevOps Tools:

  • Version Control: Experience with Git for version control and collaboration.
  • CI/CD Pipelines: Familiarity with CI/CD pipelines and automation tools, such as Jenkins, AWS CodePipeline, or GitLab CI/CD.
  • Monitoring Tools: Experience with observability tools such as Splunk, CloudWatch, Datadog, or similar.

📝 Enhancement Note: Candidates should be proficient in AWS and Terraform, with a strong understanding of ITIL-based service management principles. Familiarity with CI/CD pipelines, monitoring tools, and other relevant technologies is a plus.

👥 Team Culture & Values

Web Development Values:

  • Innovation: Endava encourages continuous learning, exploration, and innovation to drive technological advancements and improve processes.
  • Collaboration: The company fosters a culture of collaboration, knowledge sharing, and teamwork to deliver exceptional results.
  • Quality: Endava is committed to delivering high-quality solutions that meet or exceed client expectations.
  • Responsibility: The company emphasizes accountability, ownership, and a strong sense of responsibility in all aspects of its operations.

Collaboration Style:

  • Cross-Functional Integration: Endava's projects often involve collaboration with various teams, including development, design, and project management, providing opportunities for the engineer to gain a broad understanding of the business and its operations.
  • Code Review Culture: The company encourages a culture of code review and peer programming to ensure high-quality solutions and knowledge sharing.
  • Knowledge Sharing: Endava fosters a culture of knowledge sharing, with regular tech talks, workshops, and training sessions to drive continuous learning and growth.

📝 Enhancement Note: Endava's culture emphasizes innovation, collaboration, and quality, providing an ideal environment for a senior cloud operations engineer to thrive and grow both personally and professionally.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Infrastructure Management: Managing and maintaining complex, large-scale AWS environments, ensuring high availability, scalability, and performance.
  • Automation: Automating operational tasks to reduce manual intervention and improve system consistency and reliability.
  • Problem Solving: Identifying and resolving complex infrastructure issues, often under tight deadlines and high pressure.
  • Emerging Technologies: Staying up-to-date with the latest AWS services, features, and best practices, as well as emerging cloud technologies and trends.

Learning & Development Opportunities:

  • Technical Skill Development: Endava provides opportunities to deepen expertise in AWS, Terraform, and other relevant technologies, as well as to explore emerging cloud technologies and trends.
  • Leadership Development: As a senior engineer, the candidate will have opportunities to mentor junior team members, drive operational processes, and contribute to strategic decision-making.
  • Career Progression: Endava offers global career opportunities, allowing the candidate to explore different roles, industries, and locations as their career progresses.

📝 Enhancement Note: Endava's technical challenges and growth opportunities provide ample opportunities for a senior cloud operations engineer to advance their career and explore new challenges.

💡 Interview Preparation

Technical Questions:

  • AWS and Terraform: Be prepared to discuss your experience with AWS and Terraform, as well as any challenges you have faced and how you overcame them. Brush up on your knowledge of AWS services, Terraform syntax, and best practices.
  • ITIL-based Service Management: Review ITIL principles, incident, request, and problem management processes. Be prepared to discuss your experience with ITIL-based service management and any improvements you have implemented.
  • Problem Solving: Prepare to discuss your problem-solving skills and approach to incident, request, and problem management. Provide examples of complex infrastructure issues you have faced and how you resolved them.

Company & Culture Questions:

  • Endava's Culture: Research Endava's company culture, values, and mission. Prepare to discuss how your personal values align with Endava's and how you can contribute to the company's success.
  • Team Dynamics: Review the team structure and development methodology at Endava. Prepare to discuss how you can collaborate effectively with team members and contribute to the team's goals and objectives.
  • Endava's Projects: Familiarize yourself with Endava's projects and clients. Prepare to discuss how your technical skills and experience can help drive success in Endava's projects.

Portfolio Presentation Strategy:

  • Case Study Structure: Prepare case studies highlighting your experience with AWS and Terraform, focusing on infrastructure management, automation, and problem-solving. Include details about the infrastructure's size, complexity, and the challenges you faced and overcame.
  • Technical Documentation: Prepare documentation showcasing your understanding of ITIL-based service management principles, incident management processes, and problem management strategies. Include examples of infrastructure as code (IaC) scripts or Terraform configurations you have written and maintained.
  • Presentation Techniques: Practice presenting your case studies and technical documentation in a clear, concise, and engaging manner. Be prepared to answer questions about your approach to incident, request, and problem management, as well as your experience with AWS and Terraform.

📝 Enhancement Note: Endava's interview process focuses on evaluating the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their experience with AWS, Terraform, and other relevant technologies, as well as their approach to incident, request, and problem management.

📌 Application Steps

To apply for this Senior Cloud Operations Engineer - AWS position at Endava:

  1. Submit Your Application: Visit the Endava careers page and submit your application through the application link provided.
  2. Prepare Your Portfolio: While not explicitly mentioned, candidates should be prepared to discuss and demonstrate their experience with AWS, Terraform, and other relevant technologies through case studies or past projects. Prepare case studies and technical documentation showcasing your experience with AWS, Terraform, and ITIL-based service management.
  3. Optimize Your Resume: Tailor your resume to highlight your experience with AWS, Terraform, and other relevant technologies. Include specific examples of your experience with incident, request, and problem management, as well as any achievements or accomplishments in these areas.
  4. Prepare for Technical Interviews: Brush up on your knowledge of AWS services, Terraform syntax, and best practices. Review ITIL principles, incident, request, and problem management processes. Prepare to discuss your experience with AWS, Terraform, and ITIL-based service management, as well as any challenges you have faced and how you overcame them.
  5. Research Endava: Familiarize yourself with Endava's projects, clients, and company culture. Prepare to discuss how your technical skills and experience can help drive success in Endava's projects and contribute to the company's mission and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have proven experience managing AWS cloud infrastructure and strong hands-on experience with Terraform. Familiarity with ITIL-based service management and scripting skills in languages like Bash or Python is essential.