📍 Job Overview

• Job Title: Senior Cloud Operations Architect (Norwegian speaking)
• Company: Amazon
• Location: Oslo, Oslo, Norway
• Job Type: On-site
• Category: DevOps Engineer
• Date Posted: 2025-07-04
• Experience Level: Mid-Senior level (5-10 years)
• Remote Status: On-site

🚀 Role Summary

• 📝 Enhancement Note: This role involves being the principal technical advisor and 'voice of the customer' to organizations, driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management. It requires a strong technical background and excellent customer-facing skills.

• As a Senior Cloud Operations Architect, you will help craft and execute strategies to drive customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep customers' AWS environments operationally healthy.

• This role requires the ability to travel up to 10% of the time as needed.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities of this role revolve around advising customers on solutions, providing technical guidance, and advocating for the customer. This involves understanding customers' business needs and technical challenges, and helping them achieve the greatest value from AWS.

• 🔑 Key Responsibilities:

  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Drive technical discussions regarding incidents, trade-offs, and risk management with senior leadership.
  • Consult with a range of partners from developers through to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Proactively find opportunities for customers to gain additional value from AWS.
  • Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: Proven experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect.

Required Skills:

• Experience with AWS services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, etc.).
• Understanding of operational parameters and troubleshooting for four or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Architecture, Applications Development in a distributed systems environment.
• External customer-facing experience with the ability to clearly articulate to small and large audiences.
• Ability to juggle tasks and projects in a fast-paced environment.

Preferred Skills:

• Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform, etc.
• Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP.
• Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc.
• Understanding of DevOps practices and tools, including: Continuous Integration/Deployment, Puppet, Docker, Kubernetes, Chef, etc.
• 📝 Enhancement Note: Norwegian speaker/citizenship is preferred but not required.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of AWS services and how they can be used to solve business problems.
• Showcase your ability to manage and optimize AWS environments to ensure operational health and cost efficiency.
• Highlight your customer-facing skills and ability to build relationships with clients.
• 📝 Enhancement Note: A portfolio demonstrating experience with AWS services and customer-facing skills is essential for this role.

Technical Documentation:

• Provide case studies or examples of how you have helped customers achieve the greatest value from AWS.
• Include any relevant certifications or training in AWS services.
• 📝 Enhancement Note: Technical documentation should focus on customer success stories and AWS service expertise.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between 800,000 NOK to 1,200,000 NOK per year, based on market research and the level of experience required.

Benefits:

• Comprehensive health care benefits.
• Retirement savings plan with company match.
• Generous paid time off and parental leave.
• 📝 Enhancement Note: Amazon offers a competitive benefits package, including health care, retirement savings, and paid time off.

Working Hours: Full-time position with standard business hours, Monday through Friday. Occasional on-call duties may be required.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, serving customers from the most successful startups to Global 500 companies.

Company Size: Amazon is a large organization with a diverse range of teams and roles. This role will interact with various teams, including AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.

Founded: Amazon was founded in 1994 and has since grown into a global leader in e-commerce and cloud computing.

Team Structure:

• The team consists of experienced cloud operations architects who work closely with customers to ensure their AWS environments remain operationally healthy.
• The role reports directly to the Cloud Operations Manager.
• The team collaborates with various AWS teams, such as Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.

Development Methodology:

• The team follows Agile methodologies to manage customer projects and ensure timely delivery.
• They use AWS services and tools to automate deployment and manage infrastructure.
• 📝 Enhancement Note: The team follows best practices for cloud operations, including automation, continuous integration/continuous deployment (CI/CD), and infrastructure as code (IaC).

Company Website: www.amazon.com

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on providing technical guidance and advocacy to customers. It requires a deep understanding of AWS services and the ability to manage complex cloud environments.

Reporting Structure: The role reports directly to the Cloud Operations Manager and works closely with various AWS teams to ensure customer success.

Technical Impact: The role has a significant impact on customers' AWS environments, helping them to optimize their cloud infrastructure and achieve their business goals.

Growth Opportunities:

• 📝 Enhancement Note: Amazon offers opportunities for career growth and development within the AWS organization. This role provides exposure to a wide range of AWS services and customers, allowing for the development of new skills and expertise.

🌐 Work Environment

Office Type: The role is based in Amazon's Oslo office, with a collaborative and dynamic work environment.

Office Location(s): Amazon's Oslo office is located in the city center, with easy access to public transportation.

Workspace Context:

• The workspace is designed to foster collaboration and innovation, with open-plan offices and dedicated team spaces.
• 📝 Enhancement Note: The workspace is equipped with modern technology and tools to support the team's work, including high-speed internet, multiple monitors, and access to AWS services.

Work Schedule: The role follows a standard business hours schedule, Monday through Friday, with occasional on-call duties as needed.

📄 Application & Technical Interview Process

Interview Process:

1. 📝 Enhancement Note: The interview process for this role will likely include a combination of technical assessments, customer-facing scenarios, and behavioral questions to evaluate the candidate's technical skills and cultural fit.
2. Technical assessment: A hands-on assessment to evaluate the candidate's understanding of AWS services and cloud operations best practices.
3. Customer-facing scenario: A role-play scenario to assess the candidate's ability to communicate effectively with customers and provide technical guidance.
4. Behavioral questions: Questions to evaluate the candidate's problem-solving skills, customer focus, and ability to work in a dynamic environment.

Portfolio Review Tips:

• Highlight your experience with AWS services and customer-facing skills.
• Include case studies or examples of how you have helped customers achieve the greatest value from AWS.
• 📝 Enhancement Note: A strong portfolio demonstrating experience with AWS services and customer-facing skills is essential for this role.

Technical Challenge Preparation:

• Brush up on your AWS services knowledge, focusing on the services most relevant to the role.
• Prepare for hands-on assessments and customer-facing scenarios by practicing common cloud operations tasks and customer interactions.
• 📝 Enhancement Note: Familiarize yourself with AWS best practices and be prepared to discuss how you would apply them to solve customer challenges.

ATS Keywords:

• Programming Languages: Python, Java, Perl, Ruby, C#, PHP
• Web Frameworks: N/A
• Server Technologies: AWS Services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, etc.)
• Databases: AWS Services (RDS, DynamoDB, etc.)
• Tools: Puppet, Docker, Kubernetes, Chef, AWS Management Console, AWS CLI
• Methodologies: Agile, CI/CD, IaC
• Soft Skills: Customer-facing, problem-solving, communication, collaboration
• Industry Terms: Cloud Operations, AWS, DevOps, Infrastructure as Code, Continuous Integration, Continuous Deployment

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role is focused on backend and infrastructure technologies)

Backend & Server Technologies:

• AWS Services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, etc.)
• 📝 Enhancement Note: A strong understanding of AWS services is essential for this role.

Development & DevOps Tools:

• Puppet, Docker, Kubernetes, Chef, AWS Management Console, AWS CLI
• 📝 Enhancement Note: Familiarity with DevOps tools and best practices is preferred for this role.

👥 Team Culture & Values

Web Development Values:

• Customer obsession: A deep commitment to understanding and delighting customers.
• Ownership: Taking responsibility for outcomes and driving results.
• Invent and simplify: Constantly seeking new ways to improve and simplify processes.
• Learn and be curious: Embracing a growth mindset and a passion for learning.
• 📝 Enhancement Note: These values are essential for a successful career at Amazon and are particularly relevant to this role.

Collaboration Style:

• Amazon's culture is built on a foundation of ownership, innovation, and customer obsession.
• The team works collaboratively to ensure customer success and drive results.
• 📝 Enhancement Note: The team values open communication, active listening, and a bias for action.

🌐 Work Environment

Office Type: Amazon's Oslo office is a modern, open-plan workspace designed to foster collaboration and innovation.

Office Location(s): Amazon's Oslo office is located in the city center, with easy access to public transportation.

Workspace Context:

• The workspace is equipped with modern technology and tools to support the team's work, including high-speed internet, multiple monitors, and access to AWS services.
• 📝 Enhancement Note: The workspace is designed to support the team's needs and enable them to work efficiently.

Work Schedule: The role follows a standard business hours schedule, Monday through Friday, with occasional on-call duties as needed.

📄 Application & Technical Interview Process

Interview Process:

1. 📝 Enhancement Note: The interview process for this role will likely include a combination of technical assessments, customer-facing scenarios, and behavioral questions to evaluate the candidate's technical skills and cultural fit.
2. Technical assessment: A hands-on assessment to evaluate the candidate's understanding of AWS services and cloud operations best practices.
3. Customer-facing scenario: A role-play scenario to assess the candidate's ability to communicate effectively with customers and provide technical guidance.
4. Behavioral questions: Questions to evaluate the candidate's problem-solving skills, customer focus, and ability to work in a dynamic environment.

Portfolio Review Tips:

• Highlight your experience with AWS services and customer-facing skills.
• Include case studies or examples of how you have helped customers achieve the greatest value from AWS.
• 📝 Enhancement Note: A strong portfolio demonstrating experience with AWS services and customer-facing skills is essential for this role.

Technical Challenge Preparation:

• Brush up on your AWS services knowledge, focusing on the services most relevant to the role.
• Prepare for hands-on assessments and customer-facing scenarios by practicing common cloud operations tasks and customer interactions.
• 📝 Enhancement Note: Familiarize yourself with AWS best practices and be prepared to discuss how you would apply them to solve customer challenges.

ATS Keywords:

• Programming Languages: Python, Java, Perl, Ruby, C#, PHP
• Web Frameworks: N/A
• Server Technologies: AWS Services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, etc.)
• Databases: AWS Services (RDS, DynamoDB, etc.)
• Tools: Puppet, Docker, Kubernetes, Chef, AWS Management Console, AWS CLI
• Methodologies: Agile, CI/CD, IaC
• Soft Skills: Customer-facing, problem-solving, communication, collaboration
• Industry Terms: Cloud Operations, AWS, DevOps, Infrastructure as Code, Continuous Integration, Continuous Deployment

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role is focused on backend and infrastructure technologies)

Backend & Server Technologies:

• AWS Services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, etc.)
• 📝 Enhancement Note: A strong understanding of AWS services is essential for this role.

Development & DevOps Tools:

• Puppet, Docker, Kubernetes, Chef, AWS Management Console, AWS CLI
• 📝 Enhancement Note: Familiarity with DevOps tools and best practices is preferred for this role.

👥 Team Culture & Values

Web Development Values:

• Customer obsession: A deep commitment to understanding and delighting customers.
• Ownership: Taking responsibility for outcomes and driving results.
• Invent and simplify: Constantly seeking new ways to improve and simplify processes.
• Learn and be curious: Embracing a growth mindset and a passion for learning.
• 📝 Enhancement Note: These values are essential for a successful career at Amazon and are particularly relevant to this role.

Collaboration Style:

• Amazon's culture is built on a foundation of ownership, innovation, and customer obsession.
• The team works collaboratively to ensure customer success and drive results.
• 📝 Enhancement Note: The team values open communication, active listening, and a bias for action.

🌐 Work Environment

Office Type: Amazon's Oslo office is a modern, open-plan workspace designed to foster collaboration and innovation.

Office Location(s): Amazon's Oslo office is located in the city center, with easy access to public transportation.

Workspace Context:

• The workspace is equipped with modern technology and tools to support the team's work, including high-speed internet, multiple monitors, and access to AWS services.
• 📝 Enhancement Note: The workspace is designed to support the team's needs and enable them to work efficiently.

Work Schedule: The role follows a standard business hours schedule, Monday through Friday, with occasional on-call duties as needed.

📌 Application Steps

To apply for this Senior Cloud Operations Architect position:

1. 📝 Enhancement Note: Tailor your resume and portfolio to highlight your experience with AWS services and customer-facing skills.
2. Submit your application through the application link.
3. Prepare for the technical assessment by brushing up on your AWS services knowledge and practicing common cloud operations tasks.
4. Research Amazon's company culture and the AWS organization to demonstrate your fit and enthusiasm for the role.
5. 📝 Enhancement Note: Be prepared to discuss your experience with AWS services and customer-facing skills in the interview process.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.