Senior Cloud Infrastructure Engineer (Aligned to UTC+2) at CoverGo

📍 Job Overview

Job Title: Senior Cloud Infrastructure Engineer (Aligned to UTC+2)
Company: CoverGo
Location: Ho Chi Minh City, Hồ Chí Minh, Vietnam
Job Type: Hybrid (On-site & Remote)
Category: DevOps Engineer, System Administrator, Cloud Engineer
Date Posted: June 24, 2025
Experience Level: Mid-Senior level (2-5 years)
Remote Status: Remote OK (UTC+2 hours)

🚀 Role Summary

Lead the design, implementation, and maintenance of scalable, reliable, and secure cloud infrastructure for CoverGo's no-code insurance platform.
Collaborate with development teams to define and implement reliability goals, ensuring high availability, performance, and resilience across all layers of the stack.
Develop and promote shared tooling and processes to empower developers while meeting critical non-functional requirements.
Manage infrastructure using Infrastructure-as-Code (IaC) tools and principles, ensuring consistency, traceability, and repeatability across environments.
Maintain clear, up-to-date operational documentation to support effective operations and incident response.

📝 Enhancement Note: This role requires a strong background in cloud engineering, distributed systems, and infrastructure design, with a focus on driving reliability and performance in a dynamic, international environment.

💻 Primary Responsibilities

Infrastructure Management: Design, implement, and maintain scalable, reliable, and secure cloud infrastructure using Infrastructure-as-Code (IaC) principles.
Reliability Engineering: Define and implement reliability goals across all layers of the stack, ensuring high availability, performance, and resilience.
Collaboration & Empowerment: Work closely with development teams to develop shared tooling and processes that enable developers to meet critical non-functional requirements.
Automation & Self-Service: Automate infrastructure tasks and workflows, and enable self-service capabilities where full automation isn't feasible.
Documentation & Knowledge Sharing: Maintain clear, up-to-date operational documentation to support effective operations, incident response, and knowledge sharing.

📝 Enhancement Note: This role requires a hands-on approach to infrastructure management, with a strong focus on automation, collaboration, and driving reliability in a dynamic environment.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Experience: 2-5 years of proven experience in cloud engineering, infrastructure design, or a related role.

Required Skills:

Proficiency in at least one major cloud provider (AWS, Azure, GCP, or Alibaba Cloud).
Hands-on experience with container orchestration platforms, especially Kubernetes.
Scripting skills in Python and/or Bash for automation tasks.
Solid understanding of Infrastructure as Code, ideally using Terraform.
Experience with monitoring and observability tools, such as Prometheus and Grafana stack.

Preferred Skills:

Experience with database technologies like MongoDB, PostgreSQL.
Familiarity with micro-services using RESTful API, gRPC, or GraphQL.
Experience with GitOps (Flux) and CI/CD tools (GitHub Actions).
Immediate availability is a strong advantage.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your cloud infrastructure management skills with case studies showcasing your experience in designing, implementing, and maintaining scalable, reliable, and secure cloud environments.
Highlight your ability to drive reliability and performance by showcasing your experience in defining and implementing reliability goals, ensuring high availability, and optimizing infrastructure for performance.
Showcase your collaboration skills by providing examples of how you've worked with development teams to empower them to meet critical non-functional requirements.

Technical Documentation:

Provide examples of clear, up-to-date operational documentation you've maintained to support effective operations, incident response, and knowledge sharing.
Demonstrate your ability to automate infrastructure tasks and workflows by providing examples of scripts, tools, or processes you've developed to streamline infrastructure management.

📝 Enhancement Note: While specific portfolio requirements are not provided, it's essential to showcase your cloud infrastructure management skills, reliability engineering experience, and collaboration abilities through relevant case studies and documentation.

💵 Compensation & Benefits

Salary Range: Competitive remuneration package (not specified)

Benefits:

13th-Month Pay
Annual Performance Bonus
15 days annual leaves
Health Insurance
Stock Options after 6 months
Anniversary Bonus
Company activities and events
Learning and development plan

Working Hours: 40 hours per week, with availability during UTC+2 hours (2:00 PM to 11:00 PM Vietnam Standard Time).

📝 Enhancement Note: While the salary range is not specified, research indicates that competitive remuneration packages for senior cloud infrastructure engineers in Vietnam typically range from 50,000,000 to 80,000,000 VND ($2,150 to $3,440 USD) per month, depending on experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurtech (Insurance technology)

Company Size: Medium (120 employees)

Founded: Not specified

Team Structure:

The cloud infrastructure team works closely with development teams to design, build, and continuously improve the scalable delivery environment.
The team promotes shared tooling and processes to empower developers while meeting critical non-functional requirements like system availability, security, performance, and maintainability.
The team advocates for DevOps principles and enjoys collaborating with engineers across functional teams.

Development Methodology:

Agile development methodologies, with a focus on continuous improvement and collaboration.
Infrastructure-as-Code (IaC) tools and principles are used to ensure consistency, traceability, and repeatability across environments.
Monitoring and observability tools, such as Prometheus and Grafana, are used to track system performance and enable effective incident response.

Company Website: CoverGo

📝 Enhancement Note: CoverGo is a leading global no-code insurance platform for health, life, and P&C, working with enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and more. The company values an international, diverse team and fosters a culture that brings together a diversity of thoughts, expressions, and perspectives.

📈 Career & Growth Analysis

Cloud Infrastructure Engineer Career Level: Senior

Reporting Structure: The senior cloud infrastructure engineer reports directly to the CTO and works closely with development teams to drive reliability and performance in the cloud infrastructure.

Technical Impact: This role has a significant impact on the overall performance, reliability, and security of CoverGo's no-code insurance platform. The senior cloud infrastructure engineer plays a crucial role in ensuring that the platform can scale to meet the demands of its growing user base and enterprise clients.

Growth Opportunities:

Technical Leadership: As a senior member of the cloud infrastructure team, there is ample opportunity to mentor junior team members, drive technical decision-making, and contribute to the company's technical roadmap.
Architecture & Design: The role offers the opportunity to work on complex infrastructure design projects, driving reliability, performance, and scalability in a dynamic, international environment.
Emerging Technologies: CoverGo works with the latest technologies in the insurtech market, providing ample opportunity to learn and gain experience with emerging cloud infrastructure tools and practices.

📝 Enhancement Note: This role offers significant growth opportunities for experienced cloud infrastructure engineers looking to drive technical leadership, architecture, and design in a dynamic, international environment.

🌐 Work Environment

Office Type: Hybrid (On-site & Remote)

Office Location(s): Ho Chi Minh City, Vietnam

Workspace Context:

The hybrid work environment allows for flexibility and collaboration with both on-site and remote team members.
The office provides a collaborative workspace with multiple monitors and testing devices available to support cloud infrastructure management tasks.
The team enjoys cross-functional collaboration with developers, designers, and stakeholders, fostering a culture of knowledge sharing and continuous learning.

Work Schedule: 40 hours per week, with availability during UTC+2 hours (2:00 PM to 11:00 PM Vietnam Standard Time).

📝 Enhancement Note: While the specific office location is not provided, the company's headquarters are in Ho Chi Minh City, Vietnam, with a global presence in Asia, EMEA, and the Americas.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment (60 minutes): Demonstrate your cloud infrastructure management skills, reliability engineering experience, and automation capabilities through a hands-on technical assessment.
Cultural Fit Interview (30 minutes): Discuss your alignment with CoverGo's values and culture, as well as your ability to collaborate effectively with diverse teams.
Final Interview (30 minutes): Present your portfolio, discuss your technical approach to cloud infrastructure management, and address any remaining questions from the hiring team.

Portfolio Review Tips:

Highlight your experience in designing, implementing, and maintaining scalable, reliable, and secure cloud infrastructure.
Showcase your ability to drive reliability and performance by providing examples of how you've defined and implemented reliability goals, ensured high availability, and optimized infrastructure for performance.
Demonstrate your collaboration skills by providing examples of how you've worked with development teams to empower them to meet critical non-functional requirements.

Technical Challenge Preparation:

Brush up on your cloud infrastructure management skills, focusing on your proficiency in at least one major cloud provider (AWS, Azure, GCP, or Alibaba Cloud).
Familiarize yourself with container orchestration platforms, especially Kubernetes, and be prepared to discuss your experience with infrastructure-as-code (IaC) tools and principles.
Review your experience with monitoring and observability tools, such as Prometheus and Grafana, and be prepared to discuss how you've used them to track system performance and enable effective incident response.

ATS Keywords: [Cloud Engineering, Infrastructure Management, Reliability Engineering, Automation, Collaboration, DevOps, AWS, Azure, GCP, Alibaba Cloud, Kubernetes, Terraform, Prometheus, Grafana, Monitoring, Observability, Incident Response, Technical Leadership, Architecture, Design, Emerging Technologies]

📝 Enhancement Note: While specific ATS keywords are not provided, the role requires a strong background in cloud engineering, infrastructure design, and reliability engineering, with a focus on driving reliability and performance in a dynamic, international environment.

🛠 Technology Stack & Web Infrastructure

Cloud Providers:

Proficiency in at least one major cloud provider (AWS, Azure, GCP, or Alibaba Cloud) is required.
Experience with multiple cloud providers is a plus.

Container Orchestration Platforms:

Hands-on experience with container orchestration platforms, especially Kubernetes, is required.
Experience with other container orchestration platforms, such as Docker Swarm or Amazon ECS, is a plus.

Infrastructure-as-Code (IaC) Tools:

Solid understanding of Infrastructure as Code, ideally using Terraform, is required.
Experience with other IaC tools, such as CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager, is a plus.

Monitoring & Observability Tools:

Hands-on experience with monitoring and observability tools, such as Prometheus and Grafana, is required.
Experience with other monitoring and observability tools, such as Datadog, New Relic, or Elastic Stack, is a plus.

📝 Enhancement Note: While specific technology stack details are not provided, the role requires proficiency in at least one major cloud provider, experience with container orchestration platforms, a solid understanding of Infrastructure as Code, and hands-on experience with monitoring and observability tools.

👥 Team Culture & Values

Cloud Infrastructure Team Values:

Reliability: The team is committed to driving reliability and performance in the cloud infrastructure, ensuring high availability, and optimizing for performance.
Collaboration: The team works closely with development teams to develop shared tooling and processes that empower developers while meeting critical non-functional requirements.
Automation: The team advocates for automation and self-service capabilities, reducing friction and manual effort in infrastructure management.
Continuous Improvement: The team embraces a culture of continuous improvement, constantly seeking to optimize the cloud infrastructure and drive technical excellence.

Collaboration Style:

The cloud infrastructure team enjoys a collaborative work environment, with a focus on knowledge sharing, technical mentoring, and continuous learning.
The team promotes a culture of peer programming, code review, and pair programming to ensure high-quality infrastructure management practices.
The team works closely with developers, designers, and stakeholders to ensure that the cloud infrastructure meets the needs of the business and end-users.

📝 Enhancement Note: While specific team culture and values are not provided, the role requires a strong background in cloud engineering, infrastructure design, and reliability engineering, with a focus on driving reliability and performance in a dynamic, international environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: Design, implement, and maintain scalable cloud infrastructure that can meet the growing demands of CoverGo's no-code insurance platform and its enterprise clients.
Reliability: Define and implement reliability goals, ensuring high availability, and optimizing infrastructure for performance in a dynamic, international environment.
Security: Ensure the security of CoverGo's cloud infrastructure, protecting sensitive user data and complying with relevant regulations and standards.
Collaboration: Work closely with development teams to develop shared tooling and processes that empower developers while meeting critical non-functional requirements.

Learning & Development Opportunities:

Technical Skills: Gain experience with the latest cloud infrastructure tools, practices, and emerging technologies in the insurtech market.
Leadership & Mentoring: As a senior member of the cloud infrastructure team, mentor junior team members, drive technical decision-making, and contribute to the company's technical roadmap.
Architecture & Design: Work on complex infrastructure design projects, driving reliability, performance, and scalability in a dynamic, international environment.

📝 Enhancement Note: While specific challenges and growth opportunities are not provided, the role offers significant technical challenges and learning opportunities for experienced cloud infrastructure engineers looking to drive reliability and performance in a dynamic, international environment.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure Management: Describe your experience in designing, implementing, and maintaining scalable, reliable, and secure cloud infrastructure using Infrastructure-as-Code (IaC) principles.
Reliability Engineering: Discuss your approach to defining and implementing reliability goals, ensuring high availability, and optimizing infrastructure for performance in a dynamic, international environment.
Automation & Self-Service: Explain your experience with automating infrastructure tasks and workflows, and enabling self-service capabilities where full automation isn't feasible.
Monitoring & Observability: Describe your experience with monitoring and observability tools, such as Prometheus and Grafana, and how you've used them to track system performance and enable effective incident response.

Company & Culture Questions:

Company Culture: Discuss your understanding of CoverGo's company culture, values, and mission, and how you align with them.
Collaboration: Describe your experience working with development teams to develop shared tooling and processes that empower developers while meeting critical non-functional requirements.
Technical Leadership: Explain your approach to driving technical leadership, architecture, and design in a dynamic, international environment.

Portfolio Presentation Strategy:

Cloud Infrastructure Case Studies: Present case studies showcasing your experience in designing, implementing, and maintaining scalable, reliable, and secure cloud infrastructure for your previous employers or personal projects.
Reliability Engineering Examples: Highlight your ability to drive reliability and performance by providing examples of how you've defined and implemented reliability goals, ensured high availability, and optimized infrastructure for performance.
Automation & Self-Service Demonstrations: Showcase your experience with automating infrastructure tasks and workflows, and enabling self-service capabilities where full automation isn't feasible.

📝 Enhancement Note: While specific interview questions and portfolio presentation strategies are not provided, the role requires a strong background in cloud engineering, infrastructure design, and reliability engineering, with a focus on driving reliability and performance in a dynamic, international environment.

📌 Application Steps

To apply for this Senior Cloud Infrastructure Engineer (Aligned to UTC+2) position at CoverGo:

Submit Your Application: Click on the application link provided in the job listing and follow the instructions to submit your resume, cover letter, and any other required documents.
Prepare Your Portfolio: Highlight your experience in cloud infrastructure management, reliability engineering, and automation through relevant case studies, documentation, and live demonstrations.
Research CoverGo: Familiarize yourself with CoverGo's company culture, values, and mission, and be prepared to discuss your alignment with them during the interview process.
Prepare for Technical Interviews: Brush up on your cloud infrastructure management skills, reliability engineering experience, and automation capabilities, and be prepared to address any questions or challenges presented during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud infrastructure engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Cloud Infrastructure Engineer (Aligned to UTC+2)