Senior Cloud Engineer

📍 Job Overview

• Job Title: Senior Cloud Engineer
• Company: Symend
• Location: Toronto, Ontario, Canada
• Job Type: Full-Time
• Category: DevOps Engineer, Cloud Engineer
• Date Posted: 2025-06-17
• Experience Level: Mid-Senior level (5-10 years)
• Remote Status: On-site

🚀 Role Summary

The Senior Cloud Engineer at Symend is responsible for managing various environments, coordinating build and release pipelines, and enhancing service deployment, efficiency, reliability, and scalability. This role involves collaborating with architects, technologists, and other stakeholders to enhance future system capabilities and scalability, as well as developing and improving security standards and practices.

📝 Enhancement Note: This role requires a strong background in cloud engineering, with a focus on Azure and Kubernetes, to effectively manage and optimize Symend's cloud infrastructure and ensure reliable service delivery.

💻 Primary Responsibilities

• Environment Management: Manage production, test, and development environments deployed on Azure.
• Pipeline Coordination: Coordinate build and release pipelines across projects with varying technologies.
• Service Enhancement: Enhance service deployment, efficiency, reliability, and scalability.
• Collaboration: Collaborate with architects, technologists, and other stakeholders to enhance future system capabilities and scalability.
• Security Standards: Develop and improve security standards and practices.
• Feature Updates: Collaborate with the product team on feature updates and improvements.

📝 Enhancement Note: The Senior Cloud Engineer will need to balance technical tasks with effective communication and collaboration to ensure that projects are delivered on time and meet the needs of both the development teams and the clients.

🎓 Skills & Qualifications

Education: A degree in Computer Science, Engineering, or a related field is required.

Experience:

• Experience supporting multiple development teams from a DevOps perspective within a technical solution that spans multiple geographic regions.
• Extensive hands-on experience with Kubernetes in production environments (ideally 3+ years).
• Experience with Microservices architectures, Blue/Green deployments, and ISTIO Service Mesh.
• Extensive hands-on experience with Argo CD and Argo CD Rollouts, supporting continuous delivery and GitOps workflows in production environments.
• Experience with GitHub Actions for CI/CD pipelines, including building containerized C# applications, implementing automated testing, and managing continuous deployments across multiple environments.
• Experience with Red Hat OpenShift is a strong asset.
• Experience with Akamai and Auth0.
• Experience with a variety of Microsoft Azure services including App Gateway, Key Vault, Azure SQL, Redis, and Firewalls.
• Ability to create and manage Cloud resources with Terraform.

Required Skills:

• Cloud Engineering (Azure)
• Kubernetes
• Microservices
• DevOps
• GitOps
• CI/CD
• Terraform
• Security Standards

Preferred Skills:

• Red Hat OpenShift
• Akamai
• Auth0
• Microsoft Azure services

📝 Enhancement Note: While the required skills list is comprehensive, candidates should also possess strong problem-solving skills, adaptability, and the ability to work effectively in a team environment to succeed in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with cloud engineering, focusing on Azure and Kubernetes.
• Showcase projects that highlight your ability to manage and optimize cloud environments.
• Include examples of CI/CD pipelines and GitOps workflows you've implemented.
• Highlight your experience with security standards and best practices in cloud environments.

Technical Documentation:

• Provide detailed documentation of your cloud engineering projects, including architecture decisions, deployment processes, and server configuration.
• Include testing methodologies, performance metrics, and optimization techniques used in your projects.

📝 Enhancement Note: Candidates should emphasize the impact of their work on the overall performance, reliability, and scalability of the systems they've managed, as well as any security improvements they've implemented.

💵 Compensation & Benefits

Salary Range: The salary range for a Senior Cloud Engineer in Toronto, Canada, typically falls between CAD 120,000 and CAD 160,000 per year, depending on experience and the specific company. Symend's salary offer for this role is expected to be within this range.

Benefits:

• Competitive health, dental, and vision coverage.
• Retirement savings plan with company matching.
• Employee stock purchase plan.
• Flexible time off and paid holidays.
• Professional development opportunities and tuition assistance.
• Employee referral bonus program.

Working Hours: Full-time employees at Symend typically work 40 hours per week, with flexible working hours and remote work options available for some roles.

📝 Enhancement Note: Symend's benefits package is designed to support the well-being and professional growth of its employees, with a focus on work-life balance and career development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Symend is a fintech company specializing in debt collection software and automation. This role will involve working with cutting-edge technology in a dynamic and fast-paced industry.

Company Size: Symend is a mid-sized company with a team of around 200 employees, providing a collaborative and agile work environment.

Founded: Symend was founded in 2016, with a mission to transform the debt collection industry through technology and data-driven insights.

Team Structure:

• The cloud engineering team at Symend consists of several engineers, working closely with software development teams, product managers, and other stakeholders.
• The team follows Agile methodologies, with a focus on continuous improvement and delivery.

Development Methodology:

• Symend uses GitHub for version control and collaboration, with GitFlow for branching and release management.
• The company employs CI/CD pipelines for automated testing and deployment, with a focus on ensuring high-quality and reliable software releases.
• Symend uses Azure DevOps for project management and tracking, with regular sprint planning and retrospectives to optimize processes and workflows.

Company Website: Symend

📝 Enhancement Note: Symend's company culture is characterized by a strong focus on innovation, collaboration, and continuous learning, with a commitment to fostering a diverse and inclusive work environment.

📈 Career & Growth Analysis

Web Technology Career Level: The Senior Cloud Engineer role at Symend is a mid-senior level position, requiring a deep understanding of cloud engineering principles, with a focus on Azure and Kubernetes. This role offers the opportunity to lead projects, mentor junior team members, and make strategic decisions that impact Symend's cloud infrastructure and service delivery.

Reporting Structure: The Senior Cloud Engineer will report directly to the Director of Engineering, working closely with other cloud engineers, software development teams, and product managers.

Technical Impact: This role has a significant impact on Symend's ability to deliver reliable, scalable, and secure software services to its clients. The Senior Cloud Engineer will be responsible for ensuring that Symend's cloud infrastructure meets the needs of its development teams and clients, while also driving innovation and improvement in cloud engineering best practices.

Growth Opportunities:

• Technical Leadership: With experience and strong performance, the Senior Cloud Engineer may have the opportunity to move into a technical leadership role, managing a team of cloud engineers and driving Symend's cloud strategy.
• Architecture & Design: This role offers the opportunity to gain experience in cloud architecture and design, working on complex projects and driving innovation in cloud engineering best practices.
• Emerging Technologies: Symend's focus on innovation and emerging technologies provides the Senior Cloud Engineer with the opportunity to gain experience with cutting-edge cloud services and tools, staying at the forefront of the industry.

📝 Enhancement Note: Symend's commitment to continuous learning and professional development provides the Senior Cloud Engineer with numerous opportunities to grow both technically and professionally, with a clear path for career progression within the company.

🌐 Work Environment

Office Type: Symend's Toronto office is a modern, open-concept workspace designed to foster collaboration and innovation. The company offers a flexible and agile work environment, with a focus on work-life balance and employee well-being.

Office Location(s): Symend's Toronto office is located in the heart of the city's tech hub, with easy access to public transportation and amenities.

Workspace Context:

• Collaboration: Symend's open-concept workspace encourages collaboration and communication between teams, with shared spaces for meetings, brainstorming, and socializing.
• Technology: The company provides its employees with state-of-the-art technology, including high-performance workstations, multiple monitors, and testing devices.
• Flexibility: Symend offers flexible work arrangements, including remote work options and flexible hours, to accommodate employees' personal needs and preferences.

Work Schedule: Symend's work schedule is typically Monday to Friday, with flexible hours and the option to work remotely for some roles. The company offers a results-driven work environment, focusing on outcomes rather than hours worked.

📝 Enhancement Note: Symend's commitment to work-life balance and employee well-being is reflected in its flexible work arrangements, modern workspace, and focus on creating a positive and inclusive work environment.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief phone or video call to discuss your resume, experience, and career goals.
2. Technical Assessment: A hands-on technical assessment, focusing on your cloud engineering skills, with a particular emphasis on Azure and Kubernetes.
3. Behavioral Interview: A conversation with a member of the Symend team to discuss your problem-solving skills, adaptability, and cultural fit.
4. Final Interview: A meeting with the hiring manager and other key stakeholders to discuss your qualifications, career goals, and any remaining questions.

Portfolio Review Tips:

• Highlight your experience with cloud engineering, focusing on Azure and Kubernetes.
• Include examples of your ability to manage and optimize cloud environments, as well as any security improvements you've implemented.
• Showcase your experience with CI/CD pipelines and GitOps workflows, and provide detailed documentation of your cloud engineering projects.

Technical Challenge Preparation:

• Brush up on your Azure and Kubernetes skills, focusing on the specific technologies and services mentioned in the job description.
• Familiarize yourself with Symend's products and services, and be prepared to discuss how your cloud engineering experience can contribute to the company's success.
• Prepare for behavioral interview questions that focus on your problem-solving skills, adaptability, and cultural fit.

ATS Keywords:

• Cloud Engineering
• Azure
• Kubernetes
• Microservices
• DevOps
• GitOps
• CI/CD
• Terraform
• Security Standards
• Akamai
• Auth0
• Red Hat OpenShift
• Argo CD

📝 Enhancement Note: Symend's interview process is designed to assess both your technical skills and cultural fit, with a focus on finding the right candidate for the role and the company. By preparing thoroughly and showcasing your relevant experience and skills, you can increase your chances of success in the interview process.

📌 Application Steps

To apply for the Senior Cloud Engineer position at Symend:

1. Submit your application through the Symend careers page.
2. Customize your resume and portfolio to highlight your cloud engineering experience, with a focus on Azure and Kubernetes.
3. Prepare for the technical assessment and behavioral interview by brushing up on your cloud engineering skills and researching Symend's products and services.
4. Follow up with Symend after your interview to express your interest in the role and reiterate your qualifications.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.