📍 Job Overview

Job Title: Security Platform Engineer
Company: Jolera Inc.
Location: Gisenyi, Western Province, Rwanda
Job Type: On-site, Full-time
Category: Cybersecurity, Infrastructure
Date Posted: July 18, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Own the full stack of endpoint, identity, and cloud-detection defenses, protecting thousands of devices and user identities daily.
Thrive on solving challenging security problems, automate everything you touch, and expect real feedback.
Champion initiative, speak up, and deliver measurable results in a collaborative environment.

📝 Enhancement Note: This role requires a strong security background with a focus on endpoint and identity management, as well as a proven ability to automate and optimize security processes.

💻 Primary Responsibilities

Administer & Support Security Products: Own day-to-day operations of CrowdStrike, SentinelOne, Proofpoint, Qualys, Microsoft, and the Cyber-Awareness Training suite.
Deploy & Configure: Support migrations, build repositories, and fine-tune policies and tasks across platforms.
Troubleshoot & Escalate: Act as the SME for complex security incidents, providing Tier-3 support to the operations team.
Identity Protection: Monitor Azure AD / Microsoft Entra ID and Okta, enforce least-privilege access, and remediate identity-based threats.
Automate & Optimize: Script (PowerShell/Python) to speed deployment, reporting, and continuous configuration compliance.
Document & Improve: Maintain clear exception/run-book documentation and drive process improvements to elevate customer satisfaction.

📝 Enhancement Note: This role requires a hands-on approach to security administration, with a focus on troubleshooting, automation, and process improvement.

🎓 Skills & Qualifications

Education: Relevant degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.

Experience: Proven experience (2-5 years) in endpoint security, identity management, and security automation.

Required Skills:

Experience with endpoint security solutions (CrowdStrike, SentinelOne, Qualys, Proofpoint)
Strong proficiency in Microsoft Windows operating systems (client and server versions)
Identity security expertise (Azure AD / Entra ID, Okta)
Solid understanding of networking concepts (TCP/IP, DNS, firewalls, proxies)
Demonstrated experience in scripting and automation (PowerShell, Python)

Preferred Skills:

Vendor-specific certifications (CrowdStrike, SentinelOne, Proofpoint)
CompTIA Cybersecurity Analyst, CompTIA Network+, Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft Certified: Security Administrator Associate, Azure Security Engineer Associate

📝 Enhancement Note: While certifications are not required, they are highly preferred and demonstrate a commitment to continuous learning and professional development in the cybersecurity field.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Case studies demonstrating successful implementation and management of endpoint security solutions.
Examples of automated scripts and tools developed to optimize security processes.
Documentation showcasing process improvements and best practices.

Technical Documentation:

Detailed run-books and exception documentation for supported security products.
Scripts and code samples demonstrating automation and optimization efforts.
Project case studies highlighting identity protection and threat remediation strategies.

📝 Enhancement Note: A strong portfolio for this role should focus on tangible results, process improvements, and technical expertise in endpoint and identity security management.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Gisenyi, Rwanda, is between 1,500,000 RWF and 2,500,000 RWF (approximately $2,000 - $3,300 USD) per month, based on market research and regional adjustments.

Benefits:

Competitive compensation package and comprehensive benefits
Professional development, including certifications and specialized training
Exposure to cutting-edge technologies and globally recognized projects
Work with diverse international teams and Fortune 500 clients
Career advancement opportunities within a growing global organization
Collaborative and innovative work culture that values your contributions
Regular company events, recognition programs, and celebrations

Working Hours: Full-time (40 hours/week), with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The provided salary range is an estimate and should be verified directly with the hiring organization. Regional cost of living and market demand for cybersecurity professionals may impact the actual salary offered.

🎯 Team & Company Context

🏢 Company Culture

Industry: Global Systems Integrator (GSI), delivering comprehensive IT solutions and services.

Company Size: Over 550 highly skilled professionals, with a presence in multiple countries worldwide.

Founded: Jolera was founded in 2011, with a mission to empower organizations with innovative and reliable IT solutions.

Team Structure:

Security Operations: Responsible for day-to-day security management, incident response, and threat detection.
Security Engineering: Focuses on security architecture, design, and implementation of security solutions.
Security Architecture: Develops and maintains security strategies, policies, and standards.
Cross-functional collaboration: Works closely with other teams, including IT, network, and cloud infrastructure, to ensure comprehensive security coverage.

Development Methodology:

Agile/Scrum methodologies for sprint planning and project management.
Regular code reviews, testing, and quality assurance practices.
Automated deployment strategies, CI/CD pipelines, and server management.

Company Website: Jolera Inc.

📝 Enhancement Note: Jolera's company culture emphasizes collaboration, innovation, and customer satisfaction. The security team works closely with other departments to ensure comprehensive security coverage and effective incident response.

📈 Career & Growth Analysis

Security Platform Engineer Career Level: This role is a mid-level position, focusing on day-to-day security management, automation, and process improvement. It requires a strong technical background in endpoint and identity security, as well as proven experience in security administration and automation.

Reporting Structure: This role reports directly to the Manager of Security Operations, with a dotted line to the Director of Security Engineering. It works closely with other security teams, as well as IT and network infrastructure teams.

Technical Impact: The Security Platform Engineer plays a crucial role in protecting Jolera's clients and internal systems from cyber threats. They are responsible for maintaining and enhancing security solutions, ensuring they meet the organization's needs and comply with industry standards.

Growth Opportunities:

Senior Security Platform Engineer: After 2-3 years of proven performance, the next step would be to advance to a senior role, focusing on mentoring junior team members, driving process improvements, and contributing to security architecture decisions.
Security Architect: With extensive experience and a strong track record, a Security Platform Engineer could transition into a security architect role, focusing on security strategy, design, and implementation.
Manager/Director of Security Operations: Demonstrating exceptional leadership skills and a deep understanding of security operations, a Security Platform Engineer could progress to a management or director role, overseeing the day-to-day operations of the security team.

📝 Enhancement Note: Jolera offers clear career progression paths for security professionals, with opportunities for growth in technical, leadership, and management roles.

🌐 Work Environment

Office Type: Jolera's offices are modern, collaborative workspaces designed to facilitate team interaction and innovation.

Office Location(s): Gisenyi, Rwanda, with additional offices in Canada, the United States, and other international locations.

Workspace Context:

Collaborative Workspace: Jolera's offices feature open-plan workspaces, encouraging team collaboration and knowledge sharing.
Technical Infrastructure: The work environment is equipped with state-of-the-art technology, including multiple monitors, testing devices, and high-speed internet connectivity.
Cross-functional Collaboration: Security teams work closely with other departments, including IT, network, and cloud infrastructure, to ensure comprehensive security coverage and effective incident response.

Work Schedule: Full-time (40 hours/week), with flexibility for deployment windows, maintenance, and project deadlines. Jolera offers a hybrid work arrangement, with employees working on-site and remotely as needed.

📝 Enhancement Note: Jolera's work environment is designed to foster collaboration, innovation, and continuous learning, with a focus on driving results and improving customer satisfaction.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and technical proficiency.
Technical Assessment: A hands-on challenge or case study, focusing on endpoint security, identity management, and automation skills.
On-site Interview: A face-to-face meeting with the hiring manager and other team members to discuss the role, company culture, and career growth opportunities.
Final Decision: A review of the candidate's qualifications, interview performance, and cultural fit.

Portfolio Review Tips:

Highlight successful implementation and management of endpoint security solutions.
Showcase automated scripts and tools developed to optimize security processes.
Demonstrate a strong understanding of identity protection and threat remediation strategies.

Technical Challenge Preparation:

Brush up on endpoint security solutions, identity management, and automation skills.
Familiarize yourself with Jolera's security products and services.
Prepare for behavioral and situational interview questions, focusing on problem-solving, communication, and leadership skills.

ATS Keywords: [List of relevant keywords for resume optimization, organized by category: endpoint security solutions, identity management, automation, scripting, networking, cybersecurity, incident response, etc.]

📝 Enhancement Note: Jolera's interview process is designed to assess the candidate's technical skills, cultural fit, and potential for growth within the organization. The technical assessment focuses on endpoint security, identity management, and automation skills, with an emphasis on real-world problem-solving and process improvement.

🛠 Technology Stack & Web Infrastructure

Endpoint Security Solutions:

CrowdStrike Falcon: Next-generation antivirus, endpoint detection and response, and managed threat hunting.
SentinelOne: AI-powered endpoint protection platform, combining behavioral and static AI to prevent, detect, and respond to threats.
Proofpoint: Cloud-based email security, data loss prevention, and target attack protection solutions.

Identity & Access Management:

Azure AD / Microsoft Entra ID: Cloud-based identity and access management platform, providing single sign-on, multi-factor authentication, and conditional access.
Okta: Cloud-based identity management platform, offering single sign-on, multi-factor authentication, and lifecycle management for users, applications, and devices.

Automation & Configuration Management:

PowerShell: Scripting language and task automation framework developed by Microsoft.
Python: General-purpose, high-level programming language with a focus on code readability and simplicity.
Ansible: Open-source automation and configuration management platform, enabling consistent deployment and management of applications and systems.

📝 Enhancement Note: Jolera's technology stack is designed to provide comprehensive endpoint and identity security, with a focus on automation, optimization, and real-time threat detection and response.

👥 Team Culture & Values

Security Team Values:

Proactive: Anticipate and mitigate security threats before they impact the organization.
Collaborative: Work closely with other teams to ensure comprehensive security coverage and effective incident response.
Innovative: Continuously explore and implement new security technologies and best practices.
Customer-focused: Prioritize the needs and satisfaction of Jolera's clients and internal users.
Committed: Demonstrate a strong commitment to security, quality, and continuous improvement.

Collaboration Style:

Cross-functional Integration: Security teams work closely with IT, network, and cloud infrastructure teams to ensure comprehensive security coverage and effective incident response.
Code Review Culture: Regular code reviews and peer programming practices ensure high-quality, secure, and maintainable code.
Knowledge Sharing: Jolera encourages a culture of knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: Jolera's security team values collaboration, innovation, and customer focus, with a commitment to driving results and improving security outcomes.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Endpoint Security: Stay up-to-date with the latest endpoint security trends, threats, and best practices.
Identity Management: Manage and protect user identities and access privileges in a dynamic, cloud-based environment.
Automation & Optimization: Continuously improve security processes through automation, scripting, and configuration management.
Threat Detection & Response: Develop and maintain effective threat detection and response strategies, ensuring quick and accurate incident resolution.

Learning & Development Opportunities:

Technical Skill Development: Jolera offers professional development opportunities, including certifications and specialized training, to help security professionals advance their careers.
Conference Attendance: Jolera encourages employees to attend industry conferences and events, providing opportunities to network with peers, learn from experts, and stay up-to-date with the latest security trends and best practices.
Technical Mentorship: Jolera's security team offers mentorship opportunities, allowing junior team members to learn from experienced professionals and develop their skills.

📝 Enhancement Note: Jolera's security team faces a range of technical challenges, requiring a strong commitment to continuous learning, innovation, and collaboration. The organization offers numerous learning and development opportunities to support the growth and success of its security professionals.

💡 Interview Preparation

Technical Questions:

Endpoint Security: Describe your experience with endpoint security solutions, such as CrowdStrike, SentinelOne, and Proofpoint. How have you used these tools to protect and manage endpoints in a real-world environment?
Identity Management: Explain your experience with identity and access management solutions, such as Azure AD / Microsoft Entra ID and Okta. How have you enforced least-privilege access and remediated identity-based threats?
Automation & Optimization: Discuss your experience with automation and optimization techniques, such as PowerShell and Python scripting. How have you used these tools to streamline security processes and improve efficiency?

Company & Culture Questions:

Security Culture: How do you approach security in your personal and professional life? What steps do you take to protect your own data and the data of your colleagues and clients?
Collaboration & Communication: Describe your experience working in a collaborative, cross-functional team environment. How do you ensure effective communication and knowledge sharing with team members and stakeholders?
Problem-Solving: Share an example of a complex security challenge you've faced in the past. How did you approach the problem, and what steps did you take to resolve it?

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your portfolio, showcasing your technical skills, problem-solving abilities, and commitment to security best practices.
Case Studies: Develop case studies highlighting your experience with endpoint security, identity management, and automation. Focus on tangible results, process improvements, and technical expertise.
Code Walkthrough: Prepare a code walkthrough, demonstrating your ability to explain technical concepts, architecture decisions, and coding best practices.

📝 Enhancement Note: Jolera's interview process is designed to assess the candidate's technical skills, cultural fit, and potential for growth within the organization. The technical assessment focuses on endpoint security, identity management, and automation skills, with an emphasis on real-world problem-solving and process improvement.

📌 Application Steps

To apply for this Security Platform Engineer position at Jolera Inc.:

Submit your application through the Jolera careers portal.
Customize your resume, highlighting your experience with endpoint security solutions, identity management, and automation. Include relevant keywords and skills to optimize your application for Jolera's Applicant Tracking System (ATS).
Prepare a portfolio showcasing your technical skills, problem-solving abilities, and commitment to security best practices. Include case studies, code samples, and live demonstrations to highlight your expertise in endpoint and identity security management.
Research Jolera's security products and services, as well as the company's culture, values, and mission. Prepare for behavioral and situational interview questions, focusing on problem-solving, communication, and leadership skills.
Review Jolera's interview process and technical assessment, ensuring you are well-prepared for each stage of the hiring process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about the Security Platform Engineer role at Jolera Inc. All details should be verified directly with the hiring organization before making application decisions.

Security Platform Engineer