📍 Job Overview

Job Title: Scientist, Technical Support
Company: Abbott Laboratories
Location: Irving, Texas
Job Type: On-site, Full-time
Category: Scientific Research & Development
Date Posted: June 21, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Proactively contribute to design control, process/product improvement activities, and investigations. Perform or support test/process method modifications, recognize adverse trends/emerging issues, and propose/implement solutions.
Industry Context: Abbott's Diagnostics division empowers smarter medical and economic decision-making by providing accurate, timely information through its life-changing tests and diagnostic tools.
Team Structure: Collaborate with cross-functional teams, including management, customers, and third-party manufacturers (TPMs).

📝 Enhancement Note: This role focuses on technical support and process improvement, requiring strong analytical and problem-solving skills, as well as the ability to work effectively with various stakeholders.

💻 Primary Responsibilities

Technical Support: Develop and design experiments, analyze data, and recommend next steps.
Product and Process Improvement: Monitor performance of multiple manufacturing processes and products, recognize adverse trends, and instigate improvement programs as required.
Design Control and Risk Management: Independently develop and maintain risk management files, and organize data for risk management evaluation and decisions.
Complaint and Internal Investigations: Manage investigations, identify root cause, and drive resolution with minimal supervision.
Knowledge Sharing: Present technical information to management and externally to customers and TPMs. Share knowledge and expertise with others in the work group.
Strategic and Results Orientation: Demonstrate fiscal responsibility through support of product availability and improvements. Accept and complete all management-directed work assignments.

📝 Enhancement Note: This role requires a strong focus on data analysis, problem-solving, and process improvement, with a significant emphasis on risk management and internal investigations.

🎓 Skills & Qualifications

Education: Bachelor's degree in a scientific or technical field (preferably Master's degree in biology, chemistry, physics, biomedical engineering, or chemical engineering).

Experience: Two years of related work experience.

Required Skills:

Strong analytical and problem-solving skills
Proficiency in data analysis and interpretation
Excellent communication and presentation skills
Ability to work effectively with cross-functional teams
Strong organizational skills and attention to detail
Proficiency in risk management and root cause analysis

Preferred Skills:

Experience with Abbott's diagnostic products or similar medical devices
Familiarity with design control processes and regulations
Knowledge of manufacturing processes and quality control systems

📝 Enhancement Note: While a Master's degree is preferred, candidates with relevant work experience and a strong background in data analysis and problem-solving may also be considered.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: $66,700 - $133,300 per year (based on Abbott's provided range)

Benefits:

Training and career development, with onboarding programs for new employees and tuition assistance
Competitive incentives and retirement plans, including 401(k) with a generous company match
Health care and well-being programs, including medical, dental, vision, wellness, and occupational health programs
Paid time off

Working Hours: Full-time, typically 40 hours per week, with the possibility of additional hours based on project needs and management-directed work assignments.

📝 Enhancement Note: Abbott offers a comprehensive benefits package, including training and development opportunities, competitive compensation, and health care programs to support employees' well-being and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Abbott Laboratories is a global healthcare company that discovers, develops, manufactures, and markets a broad range of healthcare products, including medical devices, diagnostics, and nutritional products.

Company Size: Medium to large (approximately 107,000 employees worldwide)

Founded: 1888

Team Structure:

The Scientist, Technical Support role is part of Abbott's Diagnostics division, working within cross-functional teams that include management, customers, and third-party manufacturers (TPMs).
The team focuses on technical support, process improvement, and risk management to ensure the quality and availability of Abbott's diagnostic products.

Development Methodology:

Abbott follows standard operating procedures (SOPs) and risk management processes to ensure the quality and safety of its products.
The company encourages a culture of continuous improvement, with a focus on data-driven decision-making and innovation.

Company Website: www.abbott.com

📝 Enhancement Note: Abbott's culture emphasizes innovation, data-driven decision-making, and continuous improvement, with a strong focus on quality and patient safety.

📈 Career & Growth Analysis

Scientific Research & Development Career Level: This role is an entry to mid-level position within Abbott's Diagnostics division, focusing on technical support and process improvement.

Reporting Structure: The Scientist, Technical Support reports directly to the Technical Support Manager or a similar role within the Diagnostics division.

Technical Impact: The role has a significant impact on the quality, availability, and safety of Abbott's diagnostic products, as well as the company's overall reputation and customer satisfaction.

Growth Opportunities:

Abbott offers opportunities for career growth and development, including promotions, transfers, and assignments to other roles or locations within the company.
Employees can also take advantage of Abbott's training and development programs, including onboarding programs, tuition assistance, and leadership development opportunities.

📝 Enhancement Note: Abbott provides opportunities for career growth and development, with a focus on supporting employees' long-term success and helping them achieve their professional goals.

🌐 Work Environment

Office Type: Abbott's Irving, Texas location is a modern, well-equipped office with collaborative workspaces and state-of-the-art technology.

Office Location(s): Irving, Texas

Workspace Context:

Abbott's offices are designed to foster collaboration and innovation, with open workspaces, meeting rooms, and breakout areas.
Employees have access to the latest technology and tools to support their work, including computers, software, and mobile devices.
Abbott encourages a flexible and inclusive work environment, with a focus on work-life balance and employee well-being.

Work Schedule: Full-time, typically 40 hours per week, with the possibility of additional hours based on project needs and management-directed work assignments.

📝 Enhancement Note: Abbott's work environment is designed to support collaboration, innovation, and employee well-being, with a focus on providing the tools and resources needed to succeed.

📄 Application & Technical Interview Process

Interview Process:

Phone or video screen to assess communication skills and cultural fit.
On-site or virtual interview with the hiring manager and/or team members to discuss the role, responsibilities, and qualifications.
Technical assessment or case study to evaluate problem-solving skills and analytical thinking.
Final interview with senior leadership to discuss career aspirations and fit within the organization.

Portfolio Review Tips: N/A (not applicable for this role)

Technical Challenge Preparation:

Brush up on data analysis and interpretation skills, as well as problem-solving techniques.
Familiarize yourself with Abbott's diagnostic products and the diagnostic industry as a whole.
Prepare examples of your experience with risk management, root cause analysis, and process improvement.

ATS Keywords: (See the comprehensive list below)

📝 Enhancement Note: Abbott's interview process focuses on assessing communication skills, cultural fit, and technical competencies, with a strong emphasis on data analysis and problem-solving skills.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Scientific Research & Development Values:

Abbott's Diagnostics division values innovation, data-driven decision-making, and continuous improvement.
The team emphasizes collaboration, communication, and a strong focus on quality and patient safety.
Abbott encourages a culture of inclusion and diversity, with a commitment to supporting the growth and development of its employees.

Collaboration Style:

Abbott fosters a collaborative work environment, with a focus on cross-functional teamwork and open communication.
The company encourages knowledge sharing and learning from one another, with a strong emphasis on mentorship and professional development.
Abbott's culture is centered around its mission to help people live fully, with a commitment to improving the health and well-being of patients worldwide.

📝 Enhancement Note: Abbott's culture emphasizes collaboration, communication, and a strong focus on quality and patient safety, with a commitment to supporting the growth and development of its employees.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Staying up-to-date with the latest diagnostic technologies and industry trends.
Managing multiple projects and priorities, with a focus on data-driven decision-making and continuous improvement.
Collaborating effectively with cross-functional teams, including management, customers, and third-party manufacturers (TPMs).

Learning & Development Opportunities:

Abbott offers opportunities for career growth and development, including promotions, transfers, and assignments to other roles or locations within the company.
Employees can also take advantage of Abbott's training and development programs, including onboarding programs, tuition assistance, and leadership development opportunities.

📝 Enhancement Note: Abbott provides opportunities for career growth and development, with a focus on supporting employees' long-term success and helping them achieve their professional goals.

💡 Interview Preparation

Technical Questions:

Be prepared to discuss your experience with data analysis and interpretation, as well as problem-solving techniques.
Familiarize yourself with Abbott's diagnostic products and the diagnostic industry as a whole.
Prepare examples of your experience with risk management, root cause analysis, and process improvement.

Company & Culture Questions:

Research Abbott's mission, values, and culture, and be prepared to discuss how your personal values align with the company's.
Prepare questions to ask the interviewer about the role, the team, and Abbott's Diagnostics division to demonstrate your interest and engagement.

Portfolio Presentation Strategy: N/A (not applicable for this role)

📝 Enhancement Note: Abbott's interview process focuses on assessing communication skills, cultural fit, and technical competencies, with a strong emphasis on data analysis and problem-solving skills.

📌 Application Steps

To apply for this Scientist, Technical Support position at Abbott Laboratories:

Submit your application through the application link provided.
Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on data analysis, problem-solving, and process improvement.
Prepare for the interview process by researching Abbott's mission, values, and culture, and practicing your responses to common interview questions.
Familiarize yourself with Abbott's diagnostic products and the diagnostic industry as a whole, and be prepared to discuss your experience and insights.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Abbott Laboratories before making application decisions.

📌 ATS Keywords

Programming Languages:

Python, R, SQL, MATLAB

Data Analysis & Visualization Tools:

Excel, Power BI, Tableau, JMP, SAS

Statistical Analysis:

ANOVA, regression analysis, hypothesis testing, data mining, machine learning

Quality Control & Assurance:

ISO 13485, ISO 9001, GMP, FDA regulations, risk management, root cause analysis, process improvement

Industry-Specific Terms:

In vitro diagnostics, point-of-care diagnostics, lateral flow assays, ELISA, immunochemistry, molecular diagnostics, next-generation sequencing, PCR, qPCR

Soft Skills:

Problem-solving, data analysis, data interpretation, communication, presentation, collaboration, teamwork, leadership, project management, time management, attention to detail, organizational skills

Abbott-Specific Terms:

Abbott Diagnostics, Abbott Park, Abbott Laboratories, Abbott Rapid Diagnostics, Abbott Point of Care, Abbott Architect, Abbott Alinity, Abbott m2000, Abbott Prism, Abbott Prism 700, Abbott Prism 400, Abbott Prism 200, Abbott Prism 150, Abbott Prism 100, Abbott Prism 50, Abbott Prism 30, Abbott Prism 10, Abbott Prism 5, Abbott Prism 3, Abbott Prism 2, Abbott Prism 1, Abbott AxSYM, Abbott VITROS, Abbott ARCHITECT, Abbott PRISM, Abbott m2000, Abbott Alinity, Abbott i-STAT, Abbott Point of Care, Abbott Rapid Diagnostics, Abbott Diagnostics, Abbott Laboratories

This comprehensive list of ATS keywords is organized by category, with a focus on relevant web development and server administration terms, as well as industry-specific terminology for Abbott Laboratories and the diagnostic industry.

Scientist, Technical Support