Scality Storage Engineer

📍 Job Overview

• Job Title: Scality Storage Engineer
• Company: Hewlett Packard Enterprise
• Location: Bangalore, Karnataka, India
• Job Type: Hybrid (2 days per week in an HPE office)
• Category: Web Infrastructure (Storage)
• Date Posted: 2025-06-20
• Experience Level: 5-10 years
• Remote Status: On-site/Hybrid

🚀 Role Summary

The Scality Storage Engineer role at Hewlett Packard Enterprise (HPE) focuses on providing operational, administrative, and consulting support on storage infrastructure and operating systems. The primary goal is to ensure the smooth operation of storage systems, resolve customer issues, and manage technical relationships with customers and subcontractors. This role requires a strong background in storage technologies, excellent communication skills, and the ability to work in a 24x7 support environment.

💻 Primary Responsibilities

🔧 Storage Infrastructure Management

• Install, configure, and troubleshoot Scality, DDN Storage, GPFS, and Luster storage systems.
• Manage firmware and operating systems on storage infrastructure.
• Perform routine performance analysis, capacity analysis, and security audit reports for customers.
• Troubleshoot performance-related issues on hardware and operating systems.

🛠️ Technical Support & Consulting

• Resolve customer issues via telephone, email, or remote sessions.
• Reproduce issues in-house and respond back in a timely manner.
• Regularly follow up with customers with recommendations, updates, and action plans.
• Identify and escalate issues to vendors according to Standard Operating Procedures (SOPs).
• Collaborate with other teams in diagnosing and isolating the cause of complex issues.
• Provide consulting support in the area of expertise.

📈 Incident, Problem, Change, and Patch Management

• Resolve single and cross-technology incidents independently or lead team members to resolve complex or cross-technology incidents.
• Identify, manage, and lead technical escalations, and participate in formal escalations during crises.
• Proactively and reactively look for solutions to prevent problems from occurring in the team/technology area and perform trend and root cause analysis.
• Independently prepare, review, implement, rollback, and test change records, perform risk and impact analysis for changes, and may lead or participate in a Change Advisory Board.
• Apply patch and security changes per policy, proactively monitor the environment for patch compliance, and analyze patches for compatibility with each customer or internal infrastructure environment.
• Ensure Configuration Management Database (CMDB) entries are complete and accurate.

🎓 Skills & Qualifications

📚 Education & Experience

• Bachelor’s degree in Engineering (or Equivalent).
• Minimum 6-7 years of experience in storage and backup administration support.

🛠️ Required Skills

• Technical knowledge on Object, File, and Block storage with cloud data management solutions – Installing, Configuring & Troubleshooting of at least 2 of the storage skills: Scality, DDN Storage, GPFS, Luster.
• Good knowledge on Parallel/Distributed file system.
• Firmware and management experience on above Storage.
• Basic Operating Systems Knowledge – Install, configure, administration, and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors).
• Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE).
• Working knowledge on AIX, Redhat, CentOS, SUSE Linux, and HP UX.
• Ability to work in 24x7 rotational shifts and on weekends.
• Good written and verbal communication skills (Mandatory).
• Complex troubleshooting experience and logical problem-solving approach.
• Ability to work in a Solution environment, collaborating across Technology Teams.

🏆 Preferred Skills

• Certification on any of the Scality, DDN Storage, GPFS, Luster.
• Operating Systems Knowledge – administration and support on Linux, VMware, Windows HyperV.
• Linux/Microsoft/VMware VCP or equivalent experience/certification.
• Tools Knowledge on ServiceNow.
• Must achieve excellent customer satisfaction.
• Take ownership and work with high productivity and efficiency.
• Support other team members and seek their advice to make decisions on complex issues.
• Deliver trainings when required.

📊 Web Portfolio & Project Requirements

• A comprehensive portfolio showcasing storage infrastructure management, troubleshooting, and optimization projects.
• Live demonstrations of storage system configurations, performance analysis, and capacity planning.
• Case studies highlighting problem-solving, incident management, and change management experiences.
• Documentation of technical specifications, best practices, and lessons learned from previous projects.

💵 Compensation & Benefits

💰 Salary Range

The salary range for this role is not specified in the job description. According to Glassdoor, the average salary for a Storage Engineer in India is approximately ₹700,000 - ₹1,200,000 per year. However, this can vary based on the candidate's experience, skills, and the company's compensation structure.

🎁 Benefits

• Health & Wellbeing: Comprehensive benefits supporting physical, financial, and emotional wellbeing.
• Personal & Professional Development: Specific programs catered to helping team members reach career goals and invest in their personal and professional growth.
• Unconditional Inclusion: An inclusive work environment that values individual uniqueness, flexibility, and a focus on being a force for good.

🎯 Team & Company Context

🏢 Company Culture

• Industry: HPE operates in the global edge-to-cloud computing industry, providing technology solutions and services to customers worldwide.
• Company Size: HPE is a large, multinational corporation with a global workforce of over 30,000 employees.
• Founded: HPE was founded in 1939 as a spin-off from Hewlett-Packard and has since grown to become a leading technology company.

🌐 Team Structure

• The HPE Operations team is an innovative IT services organization that provides expertise to advise, integrate, and accelerate customers' outcomes from their digital transformation.
• The team collaborates to transform insight into innovation, helping customers overcome IT complexity and match the speed of actions to the speed of opportunities.

🌐 Development Methodology

• HPE follows Agile methodologies for software development and project management, enabling teams to respond quickly to market possibilities and customer needs.
• The company emphasizes code review, testing, and quality assurance practices to ensure the delivery of high-quality, reliable technology solutions.

📈 Career & Growth Analysis

🌱 Web Technology Career Level

• This role is at the expert level, requiring a deep understanding of storage infrastructure, operating systems, and cloud data management solutions.
• The candidate should have a strong background in storage technologies, with experience in managing complex storage environments and providing technical support to customers.

🌐 Reporting Structure

• The Scality Storage Engineer reports directly to the HPE Operations team and works closely with other technology teams to resolve complex issues and provide consulting support.

🌐 Technical Impact

• The primary technical impact of this role is to ensure the smooth operation of storage infrastructure, resolve customer issues, and manage technical relationships with customers and subcontractors.
• The candidate's expertise in storage technologies and problem-solving skills directly influence the performance and reliability of storage systems, ultimately impacting the user experience and business outcomes for HPE's customers.

🌐 Work Environment

🏢 Office Type

• The role is designed as 'Hybrid,' with an expectation that the candidate will work on average 2 days per week from an HPE office.

📍 Office Location(s)

• Bangalore, Karnataka, India

🌐 Workspace Context

• The HPE office in Bangalore provides a collaborative workspace with development tools, multiple monitors, and testing devices available to support the team's needs.
• The team interacts with other cross-functional teams, fostering knowledge sharing and continuous learning opportunities.

🕒 Work Schedule

• The work schedule for this role is 40 hours per week, with the expectation of working 2 days per week from an HPE office and the remaining days remotely.
• The role requires the ability to work in a 24x7 support environment, with the potential for rotational shifts and weekend work.

📄 Application & Technical Interview Process

📌 Interview Process

1. Technical Preparation: Brush up on storage infrastructure management, troubleshooting, and problem-solving skills. Familiarize yourself with the specific storage technologies mentioned in the job description, such as Scality, DDN Storage, GPFS, and Luster.
2. Company Research: Understand HPE's business, industry position, and company culture. Research the HPE Operations team and their role in the company's overall strategy.
3. Portfolio Preparation: Prepare a comprehensive portfolio showcasing your storage infrastructure management, troubleshooting, and optimization projects. Include live demonstrations, case studies, and documentation highlighting your problem-solving skills and technical expertise.
4. Interview Strategy: Develop a clear and concise communication strategy, emphasizing your technical skills, problem-solving approach, and ability to work in a collaborative environment.

📌 Portfolio Review Tips

1. Technical Skills Demonstration: Highlight your technical skills in storage infrastructure management, troubleshooting, and optimization. Include specific examples of your experience with Scality, DDN Storage, GPFS, and Luster.
2. Problem-Solving Approach: Emphasize your problem-solving approach and ability to resolve complex issues in storage environments. Provide case studies and examples of your experience in incident management, change management, and problem management.
3. Customer Focus: Demonstrate your ability to work with customers, understand their needs, and provide tailored solutions to resolve their issues. Include examples of your experience in customer relationship management and technical support.
4. Collaboration & Communication: Showcase your ability to work effectively in a team environment, collaborate with other technology teams, and communicate complex technical concepts to non-technical stakeholders.

📌 Technical Challenge Preparation

1. Storage Infrastructure Management: Brush up on your knowledge of storage infrastructure management, including installation, configuration, and troubleshooting of storage systems. Familiarize yourself with the specific storage technologies mentioned in the job description.
2. Problem-Solving Skills: Refresh your problem-solving skills and prepare for technical challenges that may involve identifying, diagnosing, and resolving complex storage issues.
3. Communication Skills: Practice explaining technical concepts clearly and concisely, ensuring that you can articulate your thought process and approach to problem-solving effectively.

🛠️ Technology Stack & Web Infrastructure

💾 Frontend Technologies

• Not applicable for this role, as it focuses on storage infrastructure management and technical support.

💻 Backend & Server Technologies

• Storage Technologies: Scality, DDN Storage, GPFS, Luster (Installation, Configuration, Troubleshooting)
• Operating Systems: RHEL, SUSE (Installation, Configuration, Administration, Troubleshooting)
• Hypervisors: VMware, Windows HyperV (Installation, Configuration, Administration, Troubleshooting)
• Database Management Systems: Not specified in the job description.

🛠️ Development & DevOps Tools

• Version Control: Git (Basic understanding required for collaboration and code review)
• CI/CD Pipelines: Jenkins, Bamboo, or other CI/CD tools (Basic understanding required for deployment automation and server configuration)
• Monitoring Tools: Not specified in the job description.

👥 Team Culture & Values

🌱 Web Development Values

• Customer Focus: Prioritize customer needs and provide tailored solutions to resolve their issues effectively.
• Technical Excellence: Continuously improve technical skills and stay up-to-date with the latest storage technologies and best practices.
• Collaboration: Work effectively with other technology teams, share knowledge, and support team members to achieve common goals.
• Problem-Solving Approach: Develop and maintain a logical problem-solving approach to resolve complex storage issues and optimize system performance.

🤝 Collaboration Style

• Cross-Functional Integration: Collaborate with other teams, such as design, marketing, and business teams, to ensure storage infrastructure meets user experience and business requirements.
• Code Review Culture: Participate in code reviews to ensure the quality, performance, and security of storage systems.
• Knowledge Sharing: Share technical expertise with team members, mentor junior team members, and contribute to the team's overall growth and development.

🌱 Challenges & Growth Opportunities

🔧 Technical Challenges

1. Storage Infrastructure Management: Stay up-to-date with the latest storage technologies, best practices, and industry trends to effectively manage complex storage environments.
2. Performance Optimization: Continuously monitor and optimize storage system performance to meet customer expectations and business requirements.
3. Scalability & High Availability: Design and implement storage solutions that can scale to meet growing customer demands and ensure high availability and business continuity.
4. Emerging Technologies: Stay informed about emerging storage technologies and their potential impact on customer needs and business outcomes.

🌱 Learning & Development Opportunities

1. Technical Skill Development: Pursue certifications and advanced training in storage technologies, cloud data management, and related fields to expand your technical expertise and career prospects.
2. Conference Attendance: Attend industry conferences, webinars, and workshops to network with peers, learn from experts, and gain insights into emerging storage technologies and best practices.
3. Mentorship & Leadership Development: Seek mentorship opportunities from experienced team members and develop your leadership skills to take on more significant technical and management roles within the organization.

💡 Interview Preparation

📌 Technical Questions

1. Storage Infrastructure Management: Be prepared to discuss your experience with storage infrastructure management, including installation, configuration, and troubleshooting of storage systems. Provide specific examples of your experience with Scality, DDN Storage, GPFS, and Luster.
2. Problem-Solving Skills: Prepare for technical challenges that may involve identifying, diagnosing, and resolving complex storage issues. Demonstrate your ability to think logically, analyze data, and make informed decisions based on the available information.
3. Customer Relationship Management: Showcase your ability to work with customers, understand their needs, and provide tailored solutions to resolve their issues. Provide examples of your experience in customer relationship management and technical support.

📌 Company & Culture Questions

1. HPE Company Culture: Research HPE's company culture, values, and mission. Prepare thoughtful questions that demonstrate your understanding of the company's culture and how you can contribute to its success.
2. HPE Operations Team: Learn about the HPE Operations team, their role within the organization, and how they collaborate with other teams to deliver innovative IT services and solutions to customers.
3. HPE's Role in the Industry: Understand HPE's position in the global edge-to-cloud computing industry and how the company helps customers overcome IT complexity and match the speed of actions to the speed of opportunities.

📌 Application Steps

1. Tailor Your Resume: Highlight your relevant storage infrastructure management, troubleshooting, and problem-solving skills. Emphasize your experience with Scality, DDN Storage, GPFS, and Luster, as well as your ability to work in a 24x7 support environment.
2. Prepare Your Portfolio: Showcase your storage infrastructure management, troubleshooting, and optimization projects. Include live demonstrations, case studies, and documentation highlighting your problem-solving skills and technical expertise.
3. Research HPE: Thoroughly research HPE's business, industry position, and company culture. Prepare thoughtful questions that demonstrate your understanding of the company and how you can contribute to its success.
4. Practice Interview Questions: Prepare for technical and behavioral interview questions, focusing on your storage infrastructure management, troubleshooting, and problem-solving skills. Practice explaining technical concepts clearly and concisely, ensuring that you can articulate your thought process and approach to problem-solving effectively.

By following these comprehensive guidelines, you will be well-prepared to apply for the Scality Storage Engineer role at Hewlett Packard Enterprise and successfully navigate the interview process. Good luck!