SAN Storage Engineer at Hitachi Vantara Corporation

📍 Job Overview

Job Title: SAN Storage Engineer
Company: Hitachi Vantara Corporation
Location: Jalan Bangsar, Kuala Lumpur, Malaysia
Job Type: On-site
Category: Infrastructure & Operations - System Administrator
Date Posted: 2025-06-23
Experience Level: Mid-Senior level (2-5 years)

🚀 Role Summary

Manage and support SAN storage systems, ensuring high availability and optimal performance
Collaborate with cross-functional teams to deliver and implement storage solutions
Troubleshoot and resolve issues, providing Level 1 and Level 2 support
Stay updated on emerging technologies and provide technical escalation support

📝 Enhancement Note: This role requires a strong background in storage technologies and SAN switch administration, with a focus on incident, change, and problem management. The ideal candidate will have experience in managing disaster recovery, backup, and recovery strategies.

💻 Primary Responsibilities

Storage Management: Administer and manage Hitachi Storage systems (VSP, HNAS, HCP) or equivalent (DellEMC, NetApp, HPE)
Support & Troubleshooting: Provide Level 1 and Level 2 support for SAN, NAS, and storage systems, including incident, change, and problem management
Disaster Recovery & Backup: Manage disaster recovery, backup, and recovery strategies to ensure business continuity and storage optimization
Collaboration: Work with Hitachi Service Delivery Managers, Account Teams, and customers to deliver and implement storage solutions
Capacity & Performance Analysis: Conduct capacity and performance analysis proactively addressing bottlenecks and potential issues
Zoning & Troubleshooting: Manage zoning, troubleshoot issues, and perform replication activities

📝 Enhancement Note: This role requires a strong understanding of storage technologies, with a focus on incident management, change management, and problem management. The ideal candidate will have experience in managing disaster recovery, backup, and recovery strategies, as well as collaborating with cross-functional teams to deliver and implement storage solutions.

🎓 Skills & Qualifications

Education: Bachelor's degree in engineering or equivalent

Experience: 1-8 years of experience in storage technologies (Block/File/Object) and SAN switch administration

Required Skills:

Proven experience in SAN storage technologies and switch administration
Strong communication, collaboration, and customer-centric skills
Familiarity with IT Service Management (ITSM) frameworks
Experience in managing disaster recovery, backup, and recovery strategies
Ability to work in a 24x7 on-call support rotation

Preferred Skills:

Experience with Hitachi Storage systems (VSP, HNAS, HCP)
Familiarity with DellEMC, NetApp, or HPE storage systems
Knowledge of emerging storage technologies and trends
Experience with capacity and performance analysis tools

📝 Enhancement Note: This role requires a strong background in storage technologies and SAN switch administration, with a focus on incident, change, and problem management. The ideal candidate will have experience in managing disaster recovery, backup, and recovery strategies, as well as collaborating with cross-functional teams to deliver and implement storage solutions.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing SAN storage systems, including troubleshooting and replication activities
Showcase your ability to work in a 24x7 on-call support rotation
Highlight your experience in managing disaster recovery, backup, and recovery strategies

Technical Documentation:

Provide examples of capacity and performance analysis reports
Demonstrate your understanding of ITSM frameworks and incident, change, and problem management processes
Showcase your ability to collaborate with cross-functional teams to deliver and implement storage solutions

📝 Enhancement Note: This role requires a strong portfolio demonstrating experience in managing SAN storage systems, including troubleshooting and replication activities. The ideal candidate will showcase their ability to work in a 24x7 on-call support rotation and highlight their experience in managing disaster recovery, backup, and recovery strategies.

💵 Compensation & Benefits

Salary Range: RM 120,000 - RM 180,000 per annum (Based on experience and market research)

Benefits:

Competitive salary and benefits package
Flexible working arrangements
Opportunities for professional development and growth
A dynamic and inclusive work environment

Working Hours: 40 hours per week, with a 24x7 on-call support rotation

📝 Enhancement Note: The salary range for this role is based on market research and regional standards for storage engineers with 1-8 years of experience. The benefits package includes a competitive salary, flexible working arrangements, opportunities for professional development, and a dynamic and inclusive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hitachi Vantara operates in the data storage and management industry, focusing on providing resilient, high-performance data infrastructure to customers across various sectors.

Company Size: Hitachi Vantara is a global company with a significant presence in the data storage and management market. This size offers opportunities for career growth and exposure to diverse projects.

Founded: Hitachi Vantara was founded in 2016, with a rich history rooted in Hitachi's data storage and management heritage.

Team Structure:

The storage engineering team consists of experienced professionals responsible for managing and supporting SAN storage systems
The team works closely with service delivery managers, account teams, and customers to deliver and implement storage solutions
The team follows an on-call support rotation to ensure 24x7 coverage

Development Methodology:

The team follows ITIL (Information Technology Infrastructure Library) best practices for incident, change, and problem management
The team uses a collaborative approach to deliver and implement storage solutions, working closely with cross-functional teams

Company Website: Hitachi Vantara

📝 Enhancement Note: Hitachi Vantara is a global company with a significant presence in the data storage and management market. The company's size offers opportunities for career growth and exposure to diverse projects. The storage engineering team works closely with cross-functional teams to deliver and implement storage solutions, following ITIL best practices for incident, change, and problem management.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, requiring a strong background in storage technologies and SAN switch administration. The ideal candidate will have experience in managing disaster recovery, backup, and recovery strategies, as well as collaborating with cross-functional teams to deliver and implement storage solutions.

Reporting Structure: The storage engineer reports directly to the storage engineering manager and works closely with service delivery managers, account teams, and customers.

Technical Impact: The storage engineer plays a crucial role in ensuring the availability and performance of SAN storage systems, which are critical to the organization's data infrastructure. The engineer's work directly impacts the user experience and the overall performance of the organization's data services.

Growth Opportunities:

Technical Growth: Develop expertise in emerging storage technologies and trends, with opportunities to work on cutting-edge projects
Leadership Growth: Gain experience in managing and mentoring junior team members, with opportunities to advance to a senior or management role
Career Progression: Pursue a career path in storage engineering, with opportunities to specialize in specific storage technologies or move into a related field, such as data management or data analytics

📝 Enhancement Note: This role offers opportunities for technical growth, leadership growth, and career progression in the storage engineering field. The ideal candidate will have a strong background in storage technologies and SAN switch administration, with experience in managing disaster recovery, backup, and recovery strategies, as well as collaborating with cross-functional teams to deliver and implement storage solutions.

🌐 Work Environment

Office Type: The office is located in Jalan Bangsar, Kuala Lumpur, Malaysia, with a modern and collaborative work environment.

Office Location(s): Jalan Bangsar, Kuala Lumpur, Malaysia

Workspace Context:

The office provides a modern and collaborative work environment, with opportunities for team interaction and knowledge sharing
The workspace is equipped with the latest tools and technologies, including storage management software and troubleshooting tools
The office follows a 24x7 on-call support rotation, ensuring that storage systems are always available and performing optimally

Work Schedule: The work schedule is 40 hours per week, with a 24x7 on-call support rotation to ensure that storage systems are always available and performing optimally.

📝 Enhancement Note: The office provides a modern and collaborative work environment, with opportunities for team interaction and knowledge sharing. The workspace is equipped with the latest tools and technologies, and the office follows a 24x7 on-call support rotation to ensure that storage systems are always available and performing optimally.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities
Technical Phone Screen: Participate in a technical phone screen to discuss your experience and qualifications
On-site Interview: Attend an on-site interview to meet the team and discuss your fit for the role
Final Decision: Receive a final decision on your application status

Portfolio Review Tips:

Highlight your experience in managing SAN storage systems, including troubleshooting and replication activities
Showcase your ability to work in a 24x7 on-call support rotation
Demonstrate your experience in managing disaster recovery, backup, and recovery strategies
Provide examples of capacity and performance analysis reports

Technical Challenge Preparation:

Brush up on your knowledge of storage technologies and SAN switch administration
Familiarize yourself with ITIL best practices for incident, change, and problem management
Prepare for questions on your experience in managing disaster recovery, backup, and recovery strategies

ATS Keywords: (See the comprehensive list of ATS keywords at the end of this document)

📝 Enhancement Note: The interview process for this role includes an online assessment, a technical phone screen, an on-site interview, and a final decision. The ideal candidate will have a strong background in storage technologies and SAN switch administration, with experience in managing disaster recovery, backup, and recovery strategies, as well as collaborating with cross-functional teams to deliver and implement storage solutions.

🛠 Technology Stack & Web Infrastructure

Storage Technologies:

Hitachi Storage systems (VSP, HNAS, HCP)
Equivalent storage systems (DellEMC, NetApp, HPE)

Infrastructure Tools:

IT Service Management (ITSM) tools (e.g., ServiceNow, BMC Remedy)
Storage management software (e.g., Hitachi Command Suite, DellEMC Storage Connect)
Troubleshooting tools (e.g., Wireshark, SolarWinds)

Collaboration Tools:

Microsoft Office Suite (Word, Excel, PowerPoint)
Collaboration platforms (e.g., Microsoft Teams, Slack)

📝 Enhancement Note: This role requires experience with Hitachi Storage systems (VSP, HNAS, HCP) or equivalent storage systems (DellEMC, NetApp, HPE). The ideal candidate will also have experience with IT Service Management (ITSM) tools, storage management software, and troubleshooting tools.

👥 Team Culture & Values

Storage Engineering Values:

Customer-centric: Focus on delivering high-quality storage solutions that meet customer needs and expectations
Collaborative: Work closely with cross-functional teams to deliver and implement storage solutions
Innovative: Stay updated on emerging storage technologies and trends, and continuously improve storage management processes
Reliable: Ensure the availability and performance of SAN storage systems, with a focus on minimizing downtime and maximizing customer satisfaction

Collaboration Style:

The storage engineering team follows a collaborative approach, working closely with cross-functional teams to deliver and implement storage solutions
The team uses a structured problem-solving approach, following ITIL best practices for incident, change, and problem management
The team encourages knowledge sharing and continuous learning, with regular training and development opportunities

📝 Enhancement Note: The storage engineering team follows a customer-centric, collaborative, innovative, and reliable approach to storage management. The team works closely with cross-functional teams to deliver and implement storage solutions, using a structured problem-solving approach and encouraging knowledge sharing and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Storage Performance Optimization: Identify and address performance bottlenecks in SAN storage systems
Disaster Recovery & Backup: Develop and implement disaster recovery and backup strategies to ensure business continuity and storage optimization
Emerging Technologies: Stay updated on emerging storage technologies and trends, and integrate them into storage management processes
Capacity Planning: Conduct capacity planning and forecasting to ensure optimal storage resource utilization

Learning & Development Opportunities:

Technical Training: Participate in technical training and certification programs to develop expertise in storage technologies and management processes
Conferences & Events: Attend industry conferences and events to network with peers and learn about emerging storage technologies and trends
Mentorship: Seek mentorship opportunities from experienced storage engineers to gain insights into best practices and career development strategies

📝 Enhancement Note: This role offers technical challenges in storage performance optimization, disaster recovery and backup, emerging technologies, and capacity planning. The ideal candidate will have experience in these areas and be eager to learn and develop their skills in a dynamic and collaborative work environment.

💡 Interview Preparation

Technical Questions:

Storage Technologies: Describe your experience with SAN storage technologies and switch administration
Incident, Change, & Problem Management: Explain your approach to incident, change, and problem management, using ITIL best practices as a reference
Disaster Recovery & Backup: Discuss your experience in managing disaster recovery, backup, and recovery strategies
Capacity & Performance Analysis: Describe your approach to capacity and performance analysis, and provide examples of reports you have generated

Company & Culture Questions:

Hitachi Vantara: What do you know about Hitachi Vantara, and why are you interested in this role?
Storage Engineering Team: Describe your ideal work environment, and how you would contribute to the storage engineering team's success
Customer-centric Approach: Explain how you would ensure that storage solutions meet customer needs and expectations, and how you would collaborate with cross-functional teams to deliver and implement those solutions

Portfolio Presentation Strategy:

Storage Management Projects: Highlight your experience in managing SAN storage systems, including troubleshooting and replication activities
Disaster Recovery & Backup Projects: Showcase your experience in managing disaster recovery, backup, and recovery strategies
Capacity & Performance Analysis Projects: Demonstrate your ability to conduct capacity and performance analysis, and provide examples of reports you have generated

📝 Enhancement Note: The interview process for this role includes technical questions on storage technologies, incident, change, and problem management, disaster recovery and backup, and capacity and performance analysis. The ideal candidate will have experience in these areas and be able to demonstrate their skills through portfolio projects and examples.

📌 Application Steps

To apply for this SAN Storage Engineer position:

Customize Your Resume: Highlight your experience in storage technologies, SAN switch administration, incident, change, and problem management, disaster recovery and backup, and capacity and performance analysis
Tailor Your Cover Letter: Explain your interest in this role and how your experience and skills make you a strong fit for the storage engineering team
Prepare for the Online Assessment: Brush up on your knowledge of storage technologies and SAN switch administration, and practice problem-solving questions
Research Hitachi Vantara: Learn about the company's mission, values, and culture, and be prepared to discuss how you align with these aspects during the interview process

⚠️ Important Notice: This enhanced job description includes AI-generated insights and storage engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

SAN Storage Engineer