📍 Job Overview

Job Title: Salesforce DevOps Engineer
Company: Schaeffler
Location: Kuala Lumpur, Malaysia
Job Type: Full-Time, Unlimited
Category: DevOps Engineer, Web Infrastructure
Date Posted: June 12, 2025
Experience Level: 5-10 years
Remote Status: Remote OK

🚀 Role Summary

Manage the development and operations of the Salesforce Service and Sales Cloud, ensuring the system runs smoothly and meets business requirements
Collaborate with a global DevOps team to maintain and enhance the platform
Work on platform-wide solutions, overseeing all aspects of the Salesforce ecosystem (Marketing, Sales, Service, platform, integrations)
Troubleshoot and resolve technical issues, manage technical debt, and ensure platform health
Analyze and develop new requirements, execute testing, and implement integration scenarios

📝 Enhancement Note: This role requires a strong understanding of both Salesforce development and DevOps principles to maintain and improve the platform's performance and functionality.

💻 Primary Responsibilities

Platform Management: Plan, develop, deploy, maintain, and troubleshoot the Salesforce Service and Sales Cloud platforms
Coding & Configuration: Perform platform configuration, Apex/LWC coding, app evaluation and integration, and development of unit tests
Technical Debt Management: Monitor platform health, isolate metadata, and manage technical debt
Integration & Testing: Implement and operate integration scenarios, execute testing of the application and enhancements
Collaboration & Communication: Work with a global DevOps team, handle GIT merges and merge conflicts, and ensure effective communication with stakeholders

📝 Enhancement Note: This role involves a mix of technical and collaborative responsibilities, requiring strong problem-solving skills and effective communication with both technical and non-technical team members.

🎓 Skills & Qualifications

Education: Bachelor's degree in computer science, Engineering, or a related field

Experience: 5+ years of experience as a Salesforce DevOps Engineer, Salesforce Consultant, or Software Developer with Salesforce knowledge

Required Skills:

Salesforce Service Cloud experience (3+ years)
Understanding of declarative and programmatic customization in a Salesforce context
Proficiency in Apex, SQL, JavaScript, Lightning Web Components, HTML5, CSS3, REST, SOAP
Experience with CI/CD Pipelines and corresponding tools
Familiarity with agile methodologies (Scrum and/or Kanban)
Strong problem-solving mentality and intrinsic motivation for lifelong learning
Experience working in remote, distributed teams
Strong verbal and written English communication skills

Preferred Skills:

Knowledge of CTI integrated service cloud orgs
Experience with collaboration tools: Jira/Confluence

📝 Enhancement Note: While certifications are not required, they are welcome and can demonstrate a strong commitment to Salesforce development and DevOps principles.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with Salesforce Service Cloud, including customization, configuration, and integration projects
Showcase Apex coding, unit testing, and problem-solving skills through relevant projects
Highlight experience with CI/CD Pipelines, integration scenarios, and platform-wide solutions

Technical Documentation:

Provide examples of technical documentation, including code comments, version control, deployment processes, and server configuration
Demonstrate understanding of testing methodologies, performance metrics, and optimization techniques

📝 Enhancement Note: As this role involves both development and DevOps aspects, the portfolio should showcase a mix of technical skills, problem-solving abilities, and collaborative efforts.

💵 Compensation & Benefits

Salary Range: RM 12,000 - RM 18,000 per month (Malaysian Ringgit) - Based on experience and market standards for Salesforce DevOps Engineers in Kuala Lumpur

Benefits:

Competitive salary and benefits package
Opportunities for professional development and growth within a global organization
Collaborative work environment with a diverse team

Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines

📝 Enhancement Note: The salary range is based on market research for Salesforce DevOps Engineers in Kuala Lumpur, considering the experience level and regional cost of living.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive and industrial technology, with a focus on digitalization and information technology

Company Size: Large, global organization with employees around the world

Founded: 1946, with a long history of private ownership and entrepreneurial spirit

Team Structure:

Global DevOps team, working collaboratively to maintain and enhance the Salesforce platform
Cross-functional collaboration with marketing, sales, and business teams to ensure user impact and platform integration

Development Methodology:

Agile/Scrum methodologies for Salesforce development and maintenance
Code review, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management for Salesforce infrastructure

Company Website: www.schaeffler.com

📝 Enhancement Note: Schaeffler is a dynamic global technology company with a strong focus on innovation and continuous improvement, making it an ideal environment for a Salesforce DevOps Engineer seeking professional growth and development.

📈 Career & Growth Analysis

Web Technology Career Level: Mid to senior-level Salesforce DevOps Engineer, with a focus on platform management, development, and integration

Reporting Structure: Reports directly to the global DevOps team, with cross-functional collaboration with marketing, sales, and business teams

Technical Impact: Significant influence on the Salesforce platform's performance, functionality, and user experience, with a focus on maintaining and enhancing the system to meet business requirements

Growth Opportunities:

Technical leadership and architecture decision-making opportunities within the global DevOps team
Specialization in emerging technologies and trends within the Salesforce ecosystem
Professional development and certification opportunities to advance Salesforce and DevOps skills

📝 Enhancement Note: This role offers significant opportunities for career growth and development within a global organization, with a focus on technical leadership and specialization in the Salesforce ecosystem.

🌐 Work Environment

Office Type: Global, collaborative work environment with a diverse team

Office Location(s): Kuala Lumpur, Malaysia

Workspace Context:

Collaborative workspace with a focus on cross-functional team interaction and knowledge sharing
Access to development tools, multiple monitors, and testing devices to support Salesforce development and maintenance
Opportunities for remote work and collaboration with global team members

Work Schedule: Flexible work schedule with opportunities for remote work, deployment windows, and maintenance

📝 Enhancement Note: The global, collaborative work environment at Schaeffler offers Salesforce DevOps Engineers the opportunity to work with a diverse team, gain exposure to emerging technologies, and contribute to the company's success in the automotive and industrial technology sectors.

📄 Application & Technical Interview Process

Interview Process:

Technical assessment and coding challenge focused on Salesforce development and DevOps principles
Platform architecture and system design discussion, focusing on Salesforce platform-wide solutions
Technical team fit assessment, focusing on collaboration and communication skills
Final evaluation criteria, including technical impact and cultural fit

Portfolio Review Tips:

Highlight Salesforce Service Cloud projects, demonstrating customization, configuration, and integration skills
Showcase Apex coding, unit testing, and problem-solving skills through relevant projects
Demonstrate experience with CI/CD Pipelines, integration scenarios, and platform-wide solutions
Prepare a live demo or presentation of a relevant Salesforce project, focusing on user experience and technical implementation

Technical Challenge Preparation:

Brush up on Salesforce development fundamentals, including Apex, SQL, JavaScript, and Lightning Web Components
Familiarize yourself with Salesforce platform architecture, system design, and integration scenarios
Practice problem-solving skills and communication techniques for technical concepts and user experience considerations

ATS Keywords: [Comprehensive list of Salesforce, DevOps, and web infrastructure-related keywords for resume optimization, organized by category: Salesforce-specific keywords, programming languages, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit within the global DevOps team. By preparing thoroughly and showcasing relevant Salesforce development and DevOps skills, candidates can increase their chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Salesforce Technologies:

Salesforce Service Cloud (3+ years of experience required)
Salesforce Sales Cloud (familiarity with the platform is welcome)
Salesforce declarative customization and programmatic customization

Backend & Server Technologies:

Apex (Salesforce's proprietary programming language)
SQL (for database integration and data management)
REST, SOAP (for integration scenarios and API creation)

Development & DevOps Tools:

CI/CD Pipelines (for automated deployment and testing)
Version control systems (for collaborative development and code management)
Collaboration tools: Jira/Confluence (for project management and knowledge sharing)

📝 Enhancement Note: This role requires proficiency in Salesforce-specific technologies, as well as a strong understanding of backend development, server management, and DevOps principles to maintain and enhance the platform's performance and functionality.

👥 Team Culture & Values

Salesforce Development Values:

User experience focus and technical excellence in Salesforce development
Performance optimization and accessibility standards for the Salesforce platform
Code quality approach and collaborative development practices within the global DevOps team
Innovation expectations and continuous learning in the Salesforce ecosystem

Collaboration Style:

Cross-functional integration between developers, designers, and stakeholders for platform-wide solutions
Code review culture and peer programming practices for Salesforce development and maintenance
Knowledge sharing, technical mentoring, and continuous learning within the global DevOps team

📝 Enhancement Note: The global, collaborative work environment at Schaeffler fosters a culture of knowledge sharing, technical mentoring, and continuous learning, providing Salesforce DevOps Engineers with opportunities for professional growth and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Modern Salesforce platform standards and browser compatibility solutions
Performance optimization and scalability considerations for the Salesforce platform
User experience and accessibility standards for Salesforce development and maintenance
Emerging technologies and trends within the Salesforce ecosystem

Learning & Development Opportunities:

Salesforce skill advancement and specialization paths, including certifications and professional development opportunities
Conference attendance, certification, and community involvement in the Salesforce ecosystem
Technical mentorship, leadership development, and architecture decision-making opportunities within the global DevOps team

📝 Enhancement Note: This role offers significant opportunities for technical skill development, professional growth, and specialization within the Salesforce ecosystem, with a focus on emerging technologies, user experience, and platform-wide solutions.

💡 Interview Preparation

Technical Questions:

Salesforce development fundamentals, including Apex, SQL, JavaScript, and Lightning Web Components
Salesforce platform architecture, system design, and integration scenarios
Problem-solving skills and communication techniques for technical concepts and user experience considerations

Company & Culture Questions:

Salesforce development culture within the global DevOps team
Agile practices and collaboration examples for Salesforce development and maintenance
User experience impact and project metrics for the Salesforce platform

Portfolio Presentation Strategy:

Live website demonstration and technical walkthrough methods for Salesforce projects
Code explanation techniques and architecture decision reasoning for Salesforce development
User experience showcase and responsive design demonstration methods for the Salesforce platform

📝 Enhancement Note: By preparing thoroughly and showcasing relevant Salesforce development and DevOps skills, candidates can increase their chances of success in the interview process and make a strong impression on the global DevOps team.

📌 Application Steps

To apply for this Salesforce DevOps Engineer position:

Submit your application through the application link
Customize your portfolio with live demos and responsive examples of Salesforce projects, highlighting your experience with the Salesforce Service Cloud, Apex coding, and platform-wide solutions
Optimize your resume for Salesforce and DevOps roles, emphasizing your project highlights, technical skills, and experience with CI/CD Pipelines and collaboration tools
Prepare for the technical interview process, focusing on Salesforce development fundamentals, platform architecture, and problem-solving skills
Research the company, focusing on their global, collaborative work environment and commitment to innovation within the automotive and industrial technology sectors

⚠️ Important Notice: This enhanced job description includes AI-generated insights and Salesforce-specific industry standards. All details should be verified directly with the hiring organization before making application decisions.

Salesforce DevOps Engineer