📍 Job Overview

• Job Title: Salesforce DevOps Engineer
• Company: International Baccalaureate (IB)
• Location: Cardiff, United Kingdom
• Job Type: Full-Time, Hybrid (Office presence required twice per week)
• Category: DevOps Engineer, Web Infrastructure
• Date Posted: 2025-06-11
• Experience Level: Mid-Senior Level (5-10 years)
• Remote Status: On-site with Hybrid flexibility

🚀 Role Summary

• Key Responsibilities: Develop and improve technological solutions on the Salesforce platform, maintain and enhance existing applications, and support new initiatives.
• Key Technologies: Salesforce, Apex Triggers, Aura, Visualforce Pages, Lightning Web Components, Enterprise Architecture, Copado, Azure DevOps.
• Key Skills: Strong communication, organizational, problem-solving, and detail-oriented skills.

📝 Enhancement Note: This role requires a deep understanding of Salesforce software architecture and development techniques, with a focus on delivering value to schedule without compromising quality.

💻 Primary Responsibilities

• Development & Maintenance: Develop, configure, and maintain applications on the Salesforce platform, ensuring they meet functional requirements and specifications.
• Technical Guidance: Specify, develop, and maintain techniques, procedures, and guidelines within the functional area, and keep up with relevant technological developments.
• Incident Resolution: Investigate and analyze technical IT incidents and problems, develop technical solutions, and document troubleshooting cases for future reference.
• Stakeholder Communication: Advise management and stakeholders on IT developments, issues, and solutions, and support decision-making on technical issues.
• Performance Monitoring: Monitor and evaluate IT service and performance to ensure they are in line with contract agreements and specifications.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Computer Science, Engineering, or equivalent work experience.

Experience: Extensive hands-on experience building, configuring, and maintaining applications on Salesforce.

Required Skills:

• Salesforce Certified Platform Developer I (required), and Salesforce Certified Platform Developer II (desired)
• Familiarity with Copado or Azure DevOps
• Strong understanding of Salesforce platform, including Apex Triggers, Aura, Visualforce Pages, Lightning Web Components, and Enterprise Architecture
• Knowledge of document generator tools like Conga Composure
• Significant exposure to Agile/Scrum methodologies and CI/CD tools like Flosum or Copado

Preferred Skills:

• Familiarity with Salesforce Einstein or other AI/ML tools
• Experience with Salesforce Lightning Web Components and Aura components
• Knowledge of Salesforce Marketing Cloud or other marketing automation tools

📝 Enhancement Note: While not explicitly stated, experience with Salesforce Einstein or other AI/ML tools, as well as Salesforce Marketing Cloud or other marketing automation tools, would be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing Salesforce development projects, including custom Apex code, Visualforce pages, and Lightning Web Components.
• Include case studies highlighting problem-solving, performance optimization, and user experience enhancements.
• Showcase your ability to integrate Salesforce with external systems and third-party tools.

Technical Documentation:

• Provide clear and concise documentation for your Salesforce projects, including code comments, version control, and deployment processes.
• Include performance metrics, testing methodologies, and optimization techniques used in your projects.

📝 Enhancement Note: Given the role's focus on development and maintenance, a strong portfolio showcasing Salesforce development projects and comprehensive technical documentation are crucial for this role.

💵 Compensation & Benefits

Salary Range: £45,000 - £55,000 per year (Estimated based on market research and job title relevance)

Benefits:

• 10% employer pension contribution (3% employee contribution required)
• Enhanced family-friendly benefits
• 25 days annual leave, plus public holidays, with the choice to buy up to 5 additional days
• Life assurance (4x annual salary)
• Flexitime
• Paid volunteering leave
• Excellent continuous professional development opportunities
• 1.5% flexible benefits allowance
• Health and wellness schemes
• Cycle to Work scheme
• Discounts on a range of products, including days out
• Cashback opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free on-site car parking

🎯 Team & Company Context

Company Culture: The International Baccalaureate (IB) is a global organization that provides world-class educational services to over 5,700 schools across 162 countries. The IB values a collaborative, innovative, and mission-driven culture, with a focus on creating a better and more peaceful world through education.

Team Structure:

• The DevOps team is responsible for development of change requests, small-medium projects, and large initiatives on Salesforce.
• The team works closely with functional areas to deliver high-quality solutions that meet business needs and technical standards.

Development Methodology:

• The IB follows Agile/Scrum methodologies for software development, with a focus on delivering value to stakeholders and maintaining high-quality standards.
• The team uses CI/CD tools like Flosum or Copado for automated deployment and testing.
• The IB encourages continuous learning and professional development, with regular training opportunities and access to relevant conferences and events.

Company Website: International Baccalaureate

📝 Enhancement Note: The IB's global presence and mission-driven culture provide a unique opportunity for Salesforce DevOps Engineers to work on impactful projects and collaborate with diverse teams.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level - This role requires a deep understanding of Salesforce software architecture and development techniques, with a focus on delivering value to stakeholders without compromising quality.

Reporting Structure: The Salesforce DevOps Engineer reports directly to the IT Applications Team Lead and works closely with functional areas and other IT teams.

Technical Impact: This role has a significant impact on the IB's business services, as it involves multiple applications on the Salesforce platform and architecture. The Salesforce DevOps Engineer is responsible for maintaining and enhancing existing applications, as well as supporting new initiatives.

Growth Opportunities:

• Technical Growth: Expand your expertise in Salesforce development, enterprise architecture, and DevOps practices by working on diverse projects and collaborating with experienced team members.
• Leadership Development: Develop your leadership skills by mentoring junior team members, contributing to technical decision-making, and driving process improvements.
• Architecture & Design: Contribute to the design and implementation of enterprise-level Salesforce solutions, and gain experience in architecture and solution design patterns.

📝 Enhancement Note: The IB's global presence and mission-driven culture provide ample opportunities for technical growth, leadership development, and architecture and design experience.

🌐 Work Environment

Office Type: Hybrid - The IB's Cardiff office offers a collaborative and modern workspace, with opportunities for both on-site and remote work.

Office Location(s): The IB's Cardiff office is located in the heart of the city, with easy access to public transportation and nearby amenities.

Workspace Context:

• The DevOps team works in an open and collaborative environment, with access to multiple monitors and testing devices.
• The team encourages knowledge sharing, technical mentoring, and continuous learning.
• The IB provides excellent resources and tools for Salesforce development, including Sandboxes, Copado, and other relevant technologies.

Work Schedule: The IB offers a flexible work schedule, with core hours between 10:00 AM and 4:00 PM (BST). The hybrid work arrangement allows for remote work twice per week, with office presence required on Tuesdays and Thursdays.

📝 Enhancement Note: The IB's hybrid work environment, collaborative workspace, and flexible work schedule provide an ideal balance between on-site collaboration and remote productivity.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen (30 minutes): A brief phone call to discuss your experience, motivation, and availability.
2. Technical Assessment (90 minutes): A hands-on assessment of your Salesforce development skills, including coding challenges and architecture design questions.
3. Behavioral Interview (60 minutes): A structured interview focusing on your problem-solving skills, communication, and cultural fit.
4. Final Interview (60 minutes): A meeting with the IT Applications Team Lead and other key stakeholders to discuss your fit for the role and the team.

Portfolio Review Tips:

• Highlight your Salesforce development projects, including custom Apex code, Visualforce pages, and Lightning Web Components.
• Showcase your ability to integrate Salesforce with external systems and third-party tools.
• Include case studies highlighting problem-solving, performance optimization, and user experience enhancements.
• Provide clear and concise documentation for your projects, including code comments, version control, and deployment processes.

Technical Challenge Preparation:

• Brush up on your Salesforce development skills, including Apex Triggers, Aura, Visualforce Pages, Lightning Web Components, and Enterprise Architecture.
• Familiarize yourself with the Salesforce Developer Guide and relevant documentation.
• Practice coding challenges and architecture design exercises on platforms like Exercism, LeetCode, or HackerRank.

ATS Keywords: Salesforce, DevOps, Apex Triggers, Aura, Visualforce Pages, Lightning Web Components, Enterprise Architecture, Agile, Scrum, CI/CD, Copado, Azure DevOps, Document Generator Tools, Communication Skills, Organizational Skills, Problem Solving

📝 Enhancement Note: The IB's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit. By preparing for the technical assessment and following the portfolio review tips, you can demonstrate your qualifications and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

• Lightning Web Components
• Aura Components
• Visualforce Pages
• Salesforce Einstein (AI/ML) tools (optional)

Backend & Server Technologies:

• Apex Triggers
• Apex Classes
• Salesforce REST API
• Salesforce SOAP API
• Salesforce Marketing Cloud (optional)

Development & DevOps Tools:

• Copado (preferred)
• Azure DevOps (alternative)
• Flosum (CI/CD pipeline)
• Salesforce Sandboxes
• Salesforce Developer Console
• Salesforce Workbench
• Salesforce Data Loader

📝 Enhancement Note: The IB's technology stack focuses on Salesforce development and enterprise architecture, with a preference for Copado for CI/CD pipelines and Azure DevOps as an alternative. Familiarity with these tools and the Salesforce ecosystem is essential for this role.

👥 Team Culture & Values

Web Development Values:

• User-Centric: Focus on delivering value to stakeholders and enhancing user experience.
• Quality-Driven: Maintain high-quality standards and continuously improve solutions.
• Collaborative: Work closely with functional areas and other IT teams to deliver high-quality solutions.
• Innovative: Embrace new technologies and best practices to drive continuous improvement.

Collaboration Style:

• Cross-Functional: Work closely with functional areas, designers, and other IT teams to deliver high-quality solutions.
• Code Review: Encourage code review culture and peer programming practices to maintain high-quality standards.
• Knowledge Sharing: Foster a culture of knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: The IB's web development values and collaboration style emphasize user-centricity, quality, collaboration, and innovation, with a focus on delivering value to stakeholders and enhancing user experience.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Scalability: Design and implement enterprise-level Salesforce solutions that can scale to meet the growing needs of the IB's global organization.
• Integration: Integrate Salesforce with external systems and third-party tools, including marketing automation, CRM, and ERP systems.
• Performance Optimization: Optimize Salesforce applications for improved performance, scalability, and user experience.
• Emerging Technologies: Stay up-to-date with emerging Salesforce technologies, such as Einstein AI/ML tools and Lightning Web Components.

Learning & Development Opportunities:

• Technical Skills: Expand your expertise in Salesforce development, enterprise architecture, and DevOps practices through on-the-job training, workshops, and online courses.
• Leadership Development: Develop your leadership skills through mentoring, coaching, and participation in cross-functional projects.
• Architecture & Design: Contribute to the design and implementation of enterprise-level Salesforce solutions, and gain experience in architecture and solution design patterns.

📝 Enhancement Note: The IB's technical challenges and learning opportunities provide ample opportunities for growth and development in Salesforce development, enterprise architecture, and DevOps practices.

💡 Interview Preparation

Technical Questions:

• Salesforce Development:
  • Describe your experience with Salesforce development, including Apex Triggers, Aura, Visualforce Pages, and Lightning Web Components.
  • How have you optimized Salesforce applications for performance and scalability?
  • Can you explain the difference between Apex Triggers and Apex Classes, and when to use each?
• Salesforce Architecture:
  • How do you approach enterprise-level Salesforce architecture and design patterns?
  • Can you explain the Salesforce architecture of a complex application you've worked on, and how you optimized it for performance and scalability?
• Problem-Solving:
  • Describe a challenging Salesforce development problem you've faced and how you solved it.
  • How do you approach troubleshooting Salesforce issues, and can you provide an example of a complex issue you've resolved?

Company & Culture Questions:

• IB Culture: How do you align with the IB's mission and values, and what draws you to our organization?
• Team Collaboration: How do you approach working with cross-functional teams, and can you provide an example of a successful collaboration project?
• User Experience: How do you ensure that Salesforce applications meet the needs of users and stakeholders, and can you provide an example of a user experience enhancement you've implemented?

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 of your most relevant Salesforce development projects to showcase during the interview, focusing on projects that demonstrate your technical skills and problem-solving abilities.
• Storytelling: Prepare a concise and engaging narrative for each project, highlighting the challenges you faced, the solutions you implemented, and the outcomes you achieved.
• Technical Deep Dive: Be prepared to dive deep into the technical aspects of your projects, including code samples, architecture decisions, and performance optimization techniques.

📝 Enhancement Note: The IB's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit. By preparing for the technical questions, company and culture questions, and portfolio presentation strategy, you can demonstrate your qualifications and increase your chances of success.

📌 Application Steps

To apply for this Salesforce DevOps Engineer position:

1. Review the Job Description: Thoroughly read and understand the job description, highlighting the required skills, responsibilities, and qualifications.
2. Tailor Your Resume: Customize your resume to emphasize your relevant Salesforce development, enterprise architecture, and DevOps experience, as well as your problem-solving skills and cultural fit.
3. Prepare Your Portfolio: Update your portfolio to showcase your most relevant Salesforce development projects, including custom Apex code, Visualforce pages, and Lightning Web Components. Include case studies highlighting problem-solving, performance optimization, and user experience enhancements.
4. Practice Coding Challenges: Brush up on your Salesforce development skills, including Apex Triggers, Aura, Visualforce Pages, Lightning Web Components, and Enterprise Architecture. Practice coding challenges and architecture design exercises on platforms like Exercism, LeetCode, or HackerRank.
5. Research the IB: Familiarize yourself with the International Baccalaureate's mission, values, and culture. Understand the organization's global presence and impact on education, and how the Salesforce DevOps Engineer role contributes to its success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.