📍 Job Overview

Job Title: Resident Network Engineer
Company: Juniper Networks
Location: Houston, TX, United States
Job Type: On-site
Category: Network Engineering
Date Posted: June 23, 2025
Experience Level: 10+ years
Remote Status: On-site

🚀 Role Summary

Primary Role: Troubleshoot and repair network issues in customer production environments.
Secondary Role: Provide proactive design and implementation guidance, and collaborate with internal teams to improve network reliability and serviceability.

📝 Enhancement Note: This role requires a strong technical background in network engineering, with a focus on Juniper hardware and core routing protocols. Excellent communication and interpersonal skills are also crucial for success in this position.

💻 Primary Responsibilities

Troubleshooting: Diagnose and resolve network issues at the configuration, network, hardware, or software levels using a systematic problem-solving approach.
Customer Support: Work closely with customers and other Juniper teams to ensure knowledge of customer networks, issues, and solutions.
Escalation Support: Provide necessary support for high-profile technical escalations, engaging in email exchanges, conference calls, and in-person meetings.
Skill Development: Develop and maintain skills in core products and technologies, and contribute to internal and external technical documentation.
Improvement Initiatives: Suggest opportunities to improve team performance and increase customer satisfaction.

📝 Enhancement Note: This role requires a deep understanding of Juniper hardware and core routing protocols, as well as strong communication and presentation skills. Experience with Python scripting is a plus.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Electrical Engineering, or a related field is typically required for this role.

Experience: Candidates should have 8-12 years of related experience in network engineering, with a strong focus on Juniper hardware and core routing protocols.

Required Skills:

Juniper hardware (MX, EX, QFX, and PTX products)
Core routing protocols (BGP, OSPF, ISIS)
MPLS, VPLS, L2VPNs, EVPN-VXLAN, and QoS
JUNOS CLI experience
Excellent engineering troubleshooting skills
Strong communication and interpersonal skills
Strong presentation skills

Preferred Skills:

Python scripting experience
Experience with large-scale networks
Familiarity with Juniper's Advanced Services (AS) and other GS teams

📝 Enhancement Note: While not required, experience with Python scripting and large-scale networks can be beneficial for this role. Familiarity with Juniper's Advanced Services and other GS teams is also desirable.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong understanding of Juniper hardware and core routing protocols through relevant projects and case studies.
Showcase problem-solving skills and the ability to diagnose and resolve complex network issues.
Highlight experience with large-scale networks and customer support scenarios.

Technical Documentation:

Provide documentation for past projects, highlighting the troubleshooting process, resolution steps, and lessons learned.
Include any internal or external technical documentation (PRs, White Papers, FAQs, KBs, TOIs) that showcases your technical expertise and communication skills.

💵 Compensation & Benefits

Salary Range: The pay range for this position is expected to be between $107,008.00 and $153,824.00/year. The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Benefits:

Medical benefits
401(k) eligibility
Vacation
Sick time
Parental leave

📝 Enhancement Note: The salary range provided is based on local market conditions and the company's compensation structure. Benefits are subject to change and may be dependent on the employee's location and position within the company.

🎯 Team & Company Context

🏢 Company Culture

Industry: Juniper Networks is a multinational technology company that specializes in designing, developing, and selling high-performance networking products and services. This role is focused on the company's Advanced Services division, which provides technical support and consulting services to customers.

Company Size: Juniper Networks has over 10,000 employees worldwide, providing a large and diverse network engineering team for candidates to grow and learn from.

Founded: Juniper Networks was founded in 1996, with a strong focus on innovation and technical excellence in the networking industry.

Team Structure:

The Advanced Services team consists of Resident Engineers, who provide primary technical support to customers, and Resident Consultants, who extend this role to include proactive design and implementation guidance.
The team works closely with other Juniper teams, such as JTAC/CFTS, to ensure knowledge of customer networks, issues, and solutions.
The team is organized by geographic regions, with each region having a dedicated team of Resident Engineers and Consultants.

Development Methodology:

Juniper Networks follows a structured problem-solving approach to network troubleshooting and repair.
The company encourages continuous learning and skill development, with regular training opportunities and access to internal and external technical documentation.
Juniper Networks fosters a collaborative work environment, with a focus on teamwork and knowledge sharing.

Company Website: Juniper Networks

📝 Enhancement Note: Juniper Networks is a well-established company in the networking industry, with a strong focus on innovation and technical excellence. The company's size and global presence provide numerous opportunities for career growth and development.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an advanced-level position within the network engineering field, requiring a deep understanding of Juniper hardware and core routing protocols. The role offers opportunities for career growth and development, with the potential to advance to a Resident Consultant or other senior-level positions within the company.

Reporting Structure: Resident Engineers typically report to the Advanced Services Manager for their region. They work closely with other Juniper teams, such as JTAC/CFTS, to ensure knowledge of customer networks, issues, and solutions.

Technical Impact: In this role, you will have a direct impact on customer network performance and reliability. Your technical expertise and problem-solving skills will be crucial in diagnosing and resolving complex network issues, ensuring that customer networks are running smoothly and efficiently.

Growth Opportunities:

Technical Specialization: Develop expertise in specific Juniper hardware or software products, or focus on emerging technologies such as 5G, AI, or machine learning.
Team Leadership: As you gain experience and demonstrate strong leadership skills, you may have the opportunity to lead a team of Resident Engineers or Consultants.
Cross-functional Collaboration: Work with other Juniper teams, such as sales, marketing, or product management, to gain a broader understanding of the company's business and contribute to its success.

📝 Enhancement Note: Juniper Networks offers numerous opportunities for career growth and development within the network engineering field. With a strong focus on technical excellence and innovation, the company provides a supportive environment for professionals looking to advance their careers.

🌐 Work Environment

Office Type: Juniper Networks' Houston office is a modern, collaborative workspace designed to facilitate teamwork and knowledge sharing. The office features open workspaces, conference rooms, and breakout areas for informal discussions and team-building activities.

Office Location(s): The primary location for this role is Houston, Texas, with secondary locations in other cities within the Central Time Zone.

Workspace Context:

Collaborative Workspace: The office features open workspaces that encourage collaboration and teamwork among network engineering professionals.
Technical Resources: The office is equipped with the latest networking hardware and software tools, allowing engineers to test and troubleshoot customer issues in a controlled environment.
Cross-functional Collaboration: The office is home to various Juniper teams, providing opportunities for collaboration and knowledge sharing across different disciplines.

Work Schedule: This role follows a standard full-time work schedule, with the potential for on-call rotations to provide 24/7 customer support. The work schedule may vary depending on the specific needs of the customer and the region.

📝 Enhancement Note: Juniper Networks' Houston office provides a modern, collaborative workspace designed to facilitate teamwork and knowledge sharing among network engineering professionals. The office is equipped with the latest networking hardware and software tools, allowing engineers to test and troubleshoot customer issues in a controlled environment.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your experience and qualifications for the role.
Technical Assessment: A hands-on technical assessment, focusing on your troubleshooting and problem-solving skills, as well as your knowledge of Juniper hardware and core routing protocols.
Behavioral Interview: A discussion of your past experiences and how they have prepared you for this role, focusing on your communication and interpersonal skills.
Final Interview: A meeting with the hiring manager or a panel of Juniper team members to discuss your fit for the role and the company's culture.

Portfolio Review Tips:

Highlight your experience with Juniper hardware and core routing protocols through relevant projects and case studies.
Demonstrate your problem-solving skills and the ability to diagnose and resolve complex network issues.
Showcase your communication and presentation skills through well-structured and clearly articulated explanations of your technical approach.

Technical Challenge Preparation:

Brush up on your knowledge of Juniper hardware and core routing protocols, focusing on the specific products and technologies relevant to this role.
Practice your troubleshooting and problem-solving skills through hands-on exercises and case studies.
Prepare for behavioral interview questions by reflecting on your past experiences and the lessons you have learned from them.

ATS Keywords: [Provided in the "🛠 Technology Stack & Web Infrastructure" section]

📝 Enhancement Note: Juniper Networks' interview process is designed to assess your technical skills and cultural fit for the role and the company. By preparing thoroughly and showcasing your experience and expertise, you can demonstrate your value as a network engineering professional.

🛠 Technology Stack & Web Infrastructure

Juniper Hardware:

MX Series (Services Routers)
EX Series (Ethernet Switches)
QFX Series (Data Center Switches)
PTX Series (Packet Transport Routers)

Core Routing Protocols:

BGP (Border Gateway Protocol)
OSPF (Open Shortest Path First)
ISIS (Intermediate System to Intermediate System)

Additional Technologies:

MPLS (Multiprotocol Label Switching)
VPLS (Virtual Private LAN Service)
L2VPNs (Layer 2 Virtual Private Networks)
EVPN-VXLAN (Ethernet VPN with VXLAN)
QoS (Quality of Service)
JUNOS CLI (Command Line Interface)

Tools & Methodologies:

Python scripting (for automation and configuration management)
Juniper's Advanced Services (AS) and other GS teams (for collaboration and knowledge sharing)

📝 Enhancement Note: Juniper Networks' technology stack is focused on high-performance networking products and services. Familiarity with Juniper hardware and core routing protocols is essential for success in this role.

👥 Team Culture & Values

Network Engineering Values:

Technical Excellence: Juniper Networks places a strong emphasis on technical excellence and innovation in the network engineering field.
Customer Focus: The company is committed to providing exceptional customer service and support, ensuring that customer networks are running smoothly and efficiently.
Collaboration: Juniper Networks fosters a collaborative work environment, with a focus on teamwork and knowledge sharing among network engineering professionals.
Continuous Learning: The company encourages continuous learning and skill development, with regular training opportunities and access to internal and external technical documentation.

Collaboration Style:

Cross-functional Collaboration: Juniper Networks' network engineering teams work closely with other teams, such as sales, marketing, and product management, to ensure that customer needs are met and that the company's products and services remain competitive in the market.
Knowledge Sharing: The company encourages team members to share their knowledge and expertise with one another, fostering a culture of learning and growth.
Technical Mentoring: Juniper Networks provides opportunities for technical mentoring, allowing junior engineers to learn from more experienced team members and develop their skills and careers.

📝 Enhancement Note: Juniper Networks' team culture is focused on technical excellence, customer focus, collaboration, and continuous learning. The company provides a supportive environment for network engineering professionals looking to grow and develop their careers.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Troubleshooting: Diagnose and resolve complex network issues in customer production environments, often under tight deadlines and high pressure.
Emerging Technologies: Stay up-to-date with the latest networking technologies and trends, and adapt your skills and knowledge to meet the evolving needs of Juniper Networks' customers.
Customer Support: Provide exceptional customer service and support, ensuring that customer networks are running smoothly and efficiently.

Learning & Development Opportunities:

Technical Training: Juniper Networks offers regular training opportunities to help network engineering professionals develop their skills and stay up-to-date with the latest technologies and best practices.
Conferences & Events: Attend industry conferences and events to network with other professionals and learn about emerging trends and technologies in the networking field.
Technical Mentoring: Seek out mentoring opportunities from more experienced team members to gain insights and guidance on your career development.

📝 Enhancement Note: Juniper Networks offers numerous opportunities for technical growth and development within the network engineering field. By embracing challenges and seeking out learning and development opportunities, you can advance your career and make a significant impact on the company's success.

💡 Interview Preparation

Technical Questions:

Juniper Hardware: Demonstrate your knowledge of Juniper hardware (MX, EX, QFX, and PTX products) and their features and capabilities.
Core Routing Protocols: Showcase your expertise in core routing protocols (BGP, OSPF, ISIS) and their application in network design and troubleshooting.
Troubleshooting Scenarios: Walk through complex network troubleshooting scenarios, demonstrating your problem-solving skills and ability to diagnose and resolve issues efficiently.

Company & Culture Questions:

Company Culture: Discuss Juniper Networks' company culture and values, and how they align with your personal and professional goals.
Team Dynamics: Describe your experience working in a team environment and how you have contributed to the success of your past teams.
Customer Focus: Explain how you have provided exceptional customer service and support in your past roles, and how you would apply that experience to this role at Juniper Networks.

Portfolio Presentation Strategy:

Technical Depth: Demonstrate a deep understanding of Juniper hardware and core routing protocols through relevant projects and case studies.
Problem-solving Skills: Showcase your ability to diagnose and resolve complex network issues, with a focus on clear and concise communication of your technical approach.
Customer Focus: Highlight your experience providing exceptional customer service and support, with a focus on understanding customer needs and exceeding their expectations.

📝 Enhancement Note: Juniper Networks' interview process is designed to assess your technical skills and cultural fit for the role and the company. By preparing thoroughly and showcasing your experience and expertise, you can demonstrate your value as a network engineering professional.

📌 Application Steps

To apply for this Resident Network Engineer position at Juniper Networks:

Submit Your Application: Visit the Juniper Networks careers website and search for the job title "Resident Network Engineer." Click on the job listing and follow the instructions to submit your application.
Prepare Your Portfolio: Highlight your experience with Juniper hardware and core routing protocols through relevant projects and case studies. Showcase your problem-solving skills and ability to diagnose and resolve complex network issues.
Brush Up on Your Technical Skills: Review your knowledge of Juniper hardware and core routing protocols, focusing on the specific products and technologies relevant to this role. Practice your troubleshooting and problem-solving skills through hands-on exercises and case studies.
Research Juniper Networks: Learn about the company's history, mission, and values. Familiarize yourself with Juniper Networks' products and services, and understand how this role contributes to the company's success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about network engineering roles at Juniper Networks. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Network Engineering-Specific Focus:

Tailor every section specifically to network engineering roles, with a focus on Juniper hardware and core routing protocols.
Include network design, troubleshooting, and repair methodologies specific to Juniper products and technologies.
Emphasize experience with large-scale networks and customer support scenarios.
Address network engineering career progression, technical leadership, and emerging technologies in the networking field.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about network engineering processes, Juniper hardware, or team structure.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute network engineering and Juniper-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and network engineering specialization.

Industry Expertise:

Include specific Juniper hardware, software, and infrastructure tools relevant to the role.
Address network engineering career progression paths and technical leadership opportunities within Juniper Networks.
Provide tactical advice for network engineering portfolio development, live demonstrations, and project case studies.
Include network engineering-specific interview preparation and coding challenge guidance.
Emphasize network design, performance optimization, and user experience principles in the context of Juniper hardware and technologies.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use network engineering and Juniper-specific terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to network engineering professionals.
Provide actionable insights that give network engineering candidates a competitive advantage.
Focus on network engineering team culture, cross-functional collaboration, and user impact measurement.

Troubleshooting & Repair Emphasis:

Emphasize network troubleshooting and repair methodologies specific to Juniper hardware and technologies.
Include specific portfolio requirements tailored to the network engineering discipline and role level.
Address browser compatibility, accessibility standards, and user experience design principles in the context of network engineering.
Focus on problem-solving methods, performance optimization, and scalable network architecture.
Include technical presentation skills and stakeholder communication for network engineering projects.

Avoid:

Generic business jargon not relevant to network engineering roles or Juniper hardware and technologies.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific network engineering role or Juniper hardware and technologies.
Marketing language unrelated to network engineering, server administration, or user experience.

Generate comprehensive, network engineering-focused content that serves as a valuable resource for network engineering professionals seeking their next opportunity at Juniper Networks.

Resident Network Engineer