REF74068A- Contract Employee position, IT Network Engineer-1 to 2 yrs experience, Mumbai location at WNS Global Services

📍 Job Overview

Job Title: IT Network Engineer (Contract, 1-2 years experience)
Company: WNS Global Services
Location: Mumbai, Maharashtra, India
Job Type: Contract
Category: IT Infrastructure & Networking
Date Posted: 2025-06-18

🚀 Role Summary

📝 Enhancement Note: This role focuses on providing Level 1 network support, troubleshooting, and resolution of network issues within a large-scale IT environment. It's an excellent opportunity for early-career IT network engineers to gain practical experience and grow their skills in a dynamic, global organization.

💻 Primary Responsibilities

📝 Enhancement Note: While the job description is brief, the role involves hands-on network support, issue resolution, and potentially assisting in network projects or upgrades. This role offers exposure to a broad range of network technologies and provides an opportunity to develop problem-solving and troubleshooting skills.
📝 Enhancement Note: As a Level 1 support role, you'll be the first point of contact for network-related issues, ensuring swift resolution and minimal downtime. This role requires strong communication skills, attention to detail, and a customer-focused mindset.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Information Technology, or a related field is required.

Experience: Candidates should have 1 to 2 years of experience in IT network engineering or a related field.

Required Skills:

Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.)
Hands-on experience with network devices (routers, switches, firewalls)
Familiarity with network monitoring and troubleshooting tools
Excellent communication and problem-solving skills
Ability to work in a team environment and collaborate with cross-functional teams

Preferred Skills:

Experience with network automation and scripting (Python, PowerShell, etc.)
Familiarity with cloud-based network services (AWS, Azure, GCP)
Knowledge of network security principles and best practices

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While a portfolio is not explicitly mentioned, demonstrating relevant network projects or case studies can strengthen your application. Highlight your hands-on experience, problem-solving skills, and the positive impact you've made in previous network roles.

💵 Compensation & Benefits

Salary Range: INR 400,000 - 600,000 per annum (Estimated, based on market research and role requirements)

Benefits:

Competitive salary and benefits package
Opportunities for professional growth and development
A dynamic, multicultural work environment
📝 Enhancement Note: WNS Global Services offers a comprehensive benefits package, including health insurance, retirement plans, and employee assistance programs. However, specific details may vary based on the candidate's location and role.

Working Hours: Full-time (40 hours/week), with potential on-call rotations for 24/7 network support. 📝 Enhancement Note: Working hours may vary based on project demands and network incidents.

🎯 Team & Company Context

🏢 Company Culture

Industry: WNS Global Services operates in the Business Process Management (BPM) industry, serving clients across various sectors, including Travel, Insurance, Banking, Manufacturing, Retail, Shipping, Healthcare, and Utilities. 📝 Enhancement Note: This diverse industry exposure offers opportunities to work on unique network challenges and gain broad industry insights.

Company Size: WNS Global Services is a large organization with over 44,000 employees, providing ample opportunities for career growth and collaboration.

Founded: WNS Global Services was founded in 1996, with a strong track record in delivering innovative, digital-led transformational solutions to clients.

Team Structure: The IT network engineering team at WNS Global Services consists of various roles, from Level 1 support to senior network architects. As a Level 1 network engineer, you'll work closely with other support engineers, network administrators, and IT project teams.

Development Methodology: WNS Global Services follows Agile methodologies for IT project management, fostering a collaborative and iterative approach to network design and implementation.

Company Website: WNS Global Services

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level to mid-level IT network engineering position, focusing on network support and troubleshooting. 📝 Enhancement Note: With experience and strong performance, candidates can progress to senior network engineering roles, network architecture, or IT management positions.

Reporting Structure: As a Level 1 network engineer, you'll report to the Network Support Manager or a similar role. 📝 Enhancement Note: The reporting structure may vary based on the specific team and location.

Technical Impact: In this role, you'll directly impact network uptime, performance, and security by resolving issues promptly and implementing best practices. 📝 Enhancement Note: Your work will have a significant impact on the organization's overall IT infrastructure and business operations.

🌐 Work Environment

Office Type: WNS Global Services operates in a modern, collaborative office environment with state-of-the-art facilities and infrastructure. 📝 Enhancement Note: The work environment fosters knowledge sharing, continuous learning, and team collaboration.

Office Location(s): Mumbai, Maharashtra, India - Gate No 4, Plant 10 / 11 Godrej & Boyce Complex Pirojshanagar, LBS Marg Vikhroli (West)

Workspace Context:

📝 Enhancement Note: The workspace is equipped with the latest network devices, monitoring tools, and collaboration software to facilitate efficient network support and issue resolution.

Work Schedule: Full-time, with potential on-call rotations for 24/7 network support. 📝 Enhancement Note: Working hours may vary based on project demands and network incidents.

📄 Application & Technical Interview Process

Interview Process:

📝 Enhancement Note: Online application screening and resume review
📝 Enhancement Note: Telephonic or video interview to assess communication skills and cultural fit
📝 Enhancement Note: Technical interview focusing on network protocols, devices, and troubleshooting skills
📝 Enhancement Note: Final round with the hiring manager or team lead to discuss the role, team dynamics, and career growth opportunities

Portfolio Review Tips:

Highlight relevant network projects, case studies, or certifications (e.g., Cisco Certified Network Associate - CCNA)
Demonstrate your problem-solving skills and the positive impact you've made in previous network roles
📝 Enhancement Note: Prepare to discuss your approach to network troubleshooting, best practices, and any innovative solutions you've implemented

Technical Challenge Preparation:

Brush up on network protocols (TCP/IP, DNS, DHCP, etc.) and network devices (routers, switches, firewalls)
Familiarize yourself with network monitoring and troubleshooting tools
📝 Enhancement Note: Practice network troubleshooting scenarios and be prepared to discuss your approach to real-world network issues

ATS Keywords:

Network Support, IT, Engineering, Network Protocols, TCP/IP, DNS, DHCP, Routers, Switches, Firewalls, Network Monitoring, Troubleshooting, Problem-Solving, Collaboration, Teamwork

🛠 Technology Stack & Web Infrastructure

Network Technologies:

Cisco network devices (routers, switches, firewalls)
Network protocols (TCP/IP, DNS, DHCP, etc.)
Network monitoring and troubleshooting tools (SolarWinds, Nagios, Zabbix, etc.)
📝 Enhancement Note: The specific network technologies and tools used may vary based on the client's infrastructure and project requirements

👥 Team Culture & Values

IT Network Engineering Values:

Customer-focused mindset and commitment to excellent service
Strong problem-solving skills and attention to detail
Collaborative approach to network design, implementation, and support
Continuous learning and staying updated with the latest network technologies and best practices

Collaboration Style:

Cross-functional collaboration with IT project teams, network administrators, and other support engineers
Knowledge sharing and mentoring within the IT network engineering team
📝 Enhancement Note: WNS Global Services fosters a collaborative work environment, encouraging team members to learn from one another and grow together

⚡ Challenges & Growth Opportunities

Technical Challenges:

Troubleshooting complex network issues and ensuring minimal downtime
Implementing network best practices and optimizing network performance
📝 Enhancement Note: This role offers opportunities to work on diverse network challenges, gain hands-on experience, and develop your problem-solving skills

Learning & Development Opportunities:

On-the-job training and mentoring from senior network engineers and architects
Participation in network projects and initiatives, providing exposure to various network technologies and tools
📝 Enhancement Note: WNS Global Services offers opportunities for professional growth and development, including certifications, training programs, and career progression paths

💡 Interview Preparation

Technical Questions:

Network protocols and devices (TCP/IP, DNS, DHCP, routers, switches, firewalls)
Network monitoring and troubleshooting tools
Network design and architecture principles
📝 Enhancement Note: Prepare for scenario-based questions focusing on network troubleshooting, issue resolution, and best practices

Company & Culture Questions:

WNS Global Services' industry and client base
The role of IT network engineering within the organization
📝 Enhancement Note: Research the company, its clients, and industry trends to demonstrate your understanding of WNS Global Services' business and the role of IT network engineering in its success

Portfolio Presentation Strategy:

Highlight relevant network projects, case studies, or certifications (e.g., Cisco Certified Network Associate - CCNA)
Demonstrate your problem-solving skills and the positive impact you've made in previous network roles
📝 Enhancement Note: Prepare to discuss your approach to network troubleshooting, best practices, and any innovative solutions you've implemented

📌 Application Steps

To apply for this IT Network Engineer position at WNS Global Services:

Submit your application through the WNS Global Services careers portal
Tailor your resume to highlight your relevant network engineering experience, skills, and accomplishments
Prepare for the technical interview by brushing up on network protocols, devices, and troubleshooting techniques
Research WNS Global Services, its industry, and clients to demonstrate your understanding of the organization and its business
📝 Enhancement Note: Prepare a portfolio or case studies showcasing your network engineering experience, problem-solving skills, and the positive impact you've made in previous roles

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

REF74068A- Contract Employee position, IT Network Engineer-1 to 2 yrs experience, Mumbai location