REF43015D- Windows server support 6-8 yrs( Vmware + Servers / Raid / DHCP / DNS) -DM - EIT

📍 Job Overview

Job Title: Windows Server Support (6-8 yrs - Vmware + Servers / Raid / DHCP / DNS)
Company: WNS Global Services
Location: Mumbai, Maharashtra, India
Job Type: On-site, Full-time
Category: System Administrator
Date Posted: June 26, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Manage and maintain a large server environment (600+ servers) with a focus on Windows servers.
Troubleshoot server hardware and configuration issues, including DHCP and DNS services.
Collaborate with cross-functional teams to ensure server availability and performance.
Contribute to the improvement of server management processes and documentation.

📝 Enhancement Note: This role requires a strong background in Windows server management and troubleshooting, with a focus on hardware and configuration issues. Experience with ITIL and multiple OS flavors is preferred.

💻 Primary Responsibilities

Server Management: Manage physical and virtual servers in a large environment, typically 600+ servers.
Troubleshooting: Troubleshoot server hardware and configuration issues, including DHCP and DNS services.
Documentation: Maintain accurate and up-to-date server documentation.
Collaboration: Work with cross-functional teams to ensure server availability and performance.
Process Improvement: Contribute to the improvement of server management processes.

📝 Enhancement Note: This role requires a strong understanding of server hardware and configuration, as well as the ability to work effectively with cross-functional teams to ensure server availability and performance.

🎓 Skills & Qualifications

Education: Graduates with a focus on computer science, IT administration, or a related field.

Experience: 5+ years of relevant experience in server management and troubleshooting.

Required Skills:

Windows Server management and troubleshooting
Server hardware troubleshooting
ITIL (preferred)
Experience with multiple OS flavors
Experience with configuration and troubleshooting of Windows Clusters
Knowledge of networking fundamentals
Experience in tracking server activity, performing upgrades, and addressing technical problems
Good documentation skills
Knowledge of configuration and troubleshooting of Hardware RAID
Experience on VMware or Hyper V virtualization
Experience on Nutanix (value add)

Preferred Skills:

Familiarity with server management tools and scripts
Experience with server virtualization and cloud platforms
Strong communication and collaboration skills

📝 Enhancement Note: This role requires a strong technical background in server management and troubleshooting, with a preference for candidates with ITIL experience and familiarity with multiple OS flavors.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:
- Demonstrate experience in managing and maintaining Windows servers in a large environment.
- Showcase server hardware troubleshooting skills with case studies and examples.
- Highlight experience with DHCP and DNS services, including troubleshooting and configuration.
- Provide examples of server documentation and process improvement initiatives.
Technical Documentation:
- Include server configuration and deployment documentation.
- Showcase server management processes and best practices.
- Highlight any server virtualization or cloud migration projects.

📝 Enhancement Note: This role requires a strong focus on server management and troubleshooting, with a preference for candidates who can demonstrate experience in a large server environment and familiarity with ITIL processes.

💵 Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum (estimated based on industry standards for mid-senior level system administrators in Mumbai)

Benefits:

100% Work from Office (24 X 7)
Rotational shifts
Relocation to Thane post Apr 2025 (current office location is Vikroli)

Working Hours: 40 hours per week, with rotational shifts

📝 Enhancement Note: The salary range for this role is estimated based on industry standards for mid-senior level system administrators in Mumbai. Benefits include on-site work and rotational shifts, with a relocation to Thane post Apr 2025.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Management (BPM) company, focusing on finance and accounting, procurement, customer interaction services, and human resources.

Company Size: Large (44,000+ employees)

Founded: 1996

Team Structure:

Server management team, collaborating with cross-functional teams to ensure server availability and performance.
Rotational shifts to provide 24/7 server support.

Development Methodology:

ITIL framework for server management and troubleshooting.
Collaborative approach to server management, with input from cross-functional teams.

Company Website: WNS Global Services

📝 Enhancement Note: WNS Global Services is a large BPM company with a focus on server management and troubleshooting. The company uses the ITIL framework and a collaborative approach to server management.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level system administrator, responsible for managing and maintaining a large server environment.

Reporting Structure: Reports to the server management team lead, with input from cross-functional teams.

Technical Impact: Directly responsible for server availability and performance, with a focus on hardware and configuration issues.

Growth Opportunities:

Senior system administrator roles with increased responsibility and team leadership.
Technical specialist roles focusing on specific server technologies or platforms.
Architecture and design roles, focusing on server infrastructure and strategy.

📝 Enhancement Note: This role offers growth opportunities in senior system administrator roles, technical specialist roles, and architecture and design roles, with a focus on server infrastructure and strategy.

🌐 Work Environment

Office Type: On-site, with rotational shifts to provide 24/7 server support.

Office Location(s): Vikroli, Mumbai (relocating to Thane post Apr 2025)

Workspace Context:

Server management team, collaborating with cross-functional teams to ensure server availability and performance.
Rotational shifts to provide 24/7 server support.
On-site work, with a focus on hardware and configuration issues.

Work Schedule: 40 hours per week, with rotational shifts to provide 24/7 server support.

📝 Enhancement Note: This role requires on-site work with rotational shifts to provide 24/7 server support. The current office location is Vikroli, Mumbai, with a planned relocation to Thane post Apr 2025.

📄 Application & Technical Interview Process

Interview Process:

Online assessment of server management and troubleshooting skills.
Technical interview focusing on Windows server management and troubleshooting.
Final interview with the server management team lead, focusing on cultural fit and team dynamics.

Portfolio Review Tips:

Highlight experience in managing and maintaining Windows servers in a large environment.
Showcase server hardware troubleshooting skills with case studies and examples.
Highlight experience with DHCP and DNS services, including troubleshooting and configuration.
Provide examples of server documentation and process improvement initiatives.

Technical Challenge Preparation:

Brush up on Windows server management and troubleshooting skills.
Familiarize yourself with ITIL processes and server management best practices.
Prepare for technical interview questions focusing on server hardware and configuration issues.

ATS Keywords: Windows Server, Server Management, Server Troubleshooting, DHCP, DNS, ITIL, Hardware RAID, VMware, Hyper V, Nutanix, Server Virtualization, Server Documentation, Server Process Improvement

📝 Enhancement Note: The interview process for this role includes an online assessment, technical interview, and final interview with the server management team lead. Technical interview questions will focus on server hardware and configuration issues, with a preference for candidates with ITIL experience and familiarity with multiple OS flavors.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

Windows Server (primary focus)
Multiple OS flavors (experience with)
VMware or Hyper V virtualization
Nutanix (value add)

Server Management Tools:

ITIL framework (preferred)
Server management tools and scripts (preferred)

Networking Technologies:

DHCP
DNS

📝 Enhancement Note: This role requires a strong focus on Windows server management and troubleshooting, with experience in a large server environment and familiarity with ITIL processes. Experience with VMware or Hyper V virtualization and Nutanix is a value add.

👥 Team Culture & Values

Server Management Values:

Proactive server management and troubleshooting
Collaborative approach to server management
Focus on server availability and performance
Continuous improvement of server management processes

Collaboration Style:

Cross-functional collaboration with input from various teams
Rotational shifts to provide 24/7 server support
Collaborative approach to server management and troubleshooting

📝 Enhancement Note: WNS Global Services values a proactive and collaborative approach to server management, with a focus on server availability and performance. The company uses a cross-functional collaboration approach, with input from various teams and rotational shifts to provide 24/7 server support.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing and maintaining a large server environment (600+ servers)
Troubleshooting server hardware and configuration issues
Ensuring server availability and performance in a 24/7 environment
Continuous improvement of server management processes

Learning & Development Opportunities:

Senior system administrator roles with increased responsibility and team leadership.
Technical specialist roles focusing on specific server technologies or platforms.
Architecture and design roles, focusing on server infrastructure and strategy.

📝 Enhancement Note: This role offers technical challenges in managing and maintaining a large server environment, troubleshooting server hardware and configuration issues, and ensuring server availability and performance in a 24/7 environment. Learning and development opportunities include senior system administrator roles, technical specialist roles, and architecture and design roles.

💡 Interview Preparation

Technical Questions:

Windows server management and troubleshooting questions, focusing on hardware and configuration issues.
ITIL process questions, focusing on server management and troubleshooting.
Server virtualization and cloud migration questions, focusing on VMware or Hyper V virtualization and Nutanix.

Company & Culture Questions:

Questions focusing on the company's server management approach and team dynamics.
Questions focusing on the candidate's ability to work effectively in a cross-functional team environment.

Portfolio Presentation Strategy:

Highlight experience in managing and maintaining Windows servers in a large environment.
Showcase server hardware troubleshooting skills with case studies and examples.
Highlight experience with DHCP and DNS services, including troubleshooting and configuration.
Provide examples of server documentation and process improvement initiatives.

📝 Enhancement Note: Technical interview questions for this role will focus on Windows server management and troubleshooting, with a preference for candidates with ITIL experience and familiarity with multiple OS flavors. Company and culture questions will focus on the candidate's ability to work effectively in a cross-functional team environment.

📌 Application Steps

To apply for this Windows Server Support position:

Submit your application through the application link provided.
Customize your resume to highlight your server management and troubleshooting skills, with a focus on Windows servers and hardware issues.
Prepare for the online assessment and technical interview, focusing on Windows server management and troubleshooting, ITIL processes, and server management best practices.
Research the company's server management approach and team dynamics to demonstrate your cultural fit and teamwork skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

REF43015D- Windows server support 6-8 yrs( Vmware + Servers / Raid / DHCP / DNS) -DM - EIT - Mumbai only