📍 Job Overview

Job Title: Public Cloud Operations Engineer - Marsh McLennan
Company: Marsh McLennan
Location: Liverpool, England, United Kingdom
Job Type: Hybrid (3 days per week in the office)
Category: DevOps, Infrastructure
Date Posted: 2025-08-01
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site/Hybrid

🚀 Role Summary

Key Responsibilities: Operate and maintain public cloud technology solutions, primarily focused on AWS or Azure. Act as a subject matter expert and consultant to resolve technical obstacles and improve service offerings.
Key Technologies: AWS, Azure, Oracle, IaaS, PaaS, DevOps, Python, CloudFormation, Terraform, GitHub, Jenkins, REST APIs

📝 Enhancement Note: This role requires a strong background in public cloud operations, with a focus on AWS and Azure. Experience with Oracle and infrastructure experience (server administration, networking, storage, security) is also crucial.

💻 Primary Responsibilities

Operational Support: Provide operational support for public cloud technology solutions, primarily focused on AWS or Azure.
Technical Consultation: Act as a consultant and subject matter expert for Project Managers, Developers, and Engineering teams to resolve technical obstacles and improve the product's vision.
Service Improvement: Work closely with multiple Project Management and Software Engineering teams to understand ways to improve IaaS and PaaS service offerings.
Cloud Platform Expertise: Obtain and maintain an in-depth understanding of AWS and Azure public cloud technologies to ensure all appropriate options are considered to support business initiatives.

📝 Enhancement Note: This role requires a deep understanding of AWS and Azure cloud platforms, with a focus on core IaaS and PaaS services. Experience with Oracle and a commitment to best practices in a DevOps-oriented environment is essential.

🎓 Skills & Qualifications

Education: Relevant degree or equivalent experience in Computer Science, IT, or a related field.

Experience: Proven experience in public cloud operations engineering, with a focus on AWS and Azure. Hands-on experience with infrastructure components and a commitment to best practices in a DevOps-oriented environment.

Required Skills:

Public cloud operations engineering experience (AWS, Azure)
Hands-on experience with Amazon Web Services (AWS), including core IaaS and native AWS PaaS Services
Hands-on experience with Azure public cloud, including core platform, PaaS, and IAM offerings
Infrastructure experience (server administration, networking, storage, security)
A commitment to best practices and striving for the elimination of manual operational processes to promote a DevOps-oriented software delivery model

Preferred Skills:

Experience implementing enterprise cloud management platforms
DevOps/coding skills in Python 3.x, CloudFormation, Terraform, GitHub, Jenkins, and GitHub Actions
Experience with REST APIs to support integration of infrastructure, cloud, and PaaS technologies
Experience with web-based applications and/or web services-based applications
Experience mentoring or managing a small team

📝 Enhancement Note: This role requires a strong background in public cloud operations, with a focus on AWS and Azure. Experience with Oracle and a commitment to best practices in a DevOps-oriented environment is crucial. Preferred skills include experience with enterprise cloud management platforms, DevOps tools, and REST APIs.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate hands-on experience with AWS and Azure, highlighting specific projects and achievements
Showcase experience with infrastructure components, such as server administration, networking, storage, and security
Highlight any experience with Oracle and enterprise cloud management platforms
Provide examples of successful collaboration with cross-functional teams to improve service offerings

Technical Documentation:

Document code quality, commenting, and documentation standards for infrastructure and cloud technologies
Demonstrate version control, deployment processes, and server configuration experience
Showcase testing methodologies, performance metrics, and optimization techniques for cloud-based solutions

📝 Enhancement Note: This role requires a strong portfolio demonstrating experience with AWS and Azure, as well as infrastructure components. Highlight collaboration with cross-functional teams and any experience with Oracle and enterprise cloud management platforms.

💵 Compensation & Benefits

Salary Range: £45,000 - £65,000 per annum (based on market research for mid-level DevOps roles in Liverpool)

Benefits:

Competitive benefits package, including health insurance, pension, and employee assistance programs
Professional development opportunities, interesting work, and supportive leaders
Vibrant and inclusive culture, with opportunities for impact on colleagues, clients, and communities
Range of career opportunities and rewards to enhance well-being

Working Hours: Full-time, 40 hours per week, with flexibility for deployment windows and maintenance

📝 Enhancement Note: The salary range is based on market research for mid-level DevOps roles in Liverpool. Benefits include a competitive package, professional development opportunities, and a vibrant, inclusive culture.

🎯 Team & Company Context

Company Culture:

Industry: Professional services, focusing on risk, strategy, and people
Company Size: Large (90,000+ colleagues)
Founded: 1871
Team Structure: The Cloud Platforms team is part of Marsh McLennan's global technology organization, working closely with multiple Project Management and Software Engineering teams

Development Methodology:

Agile/Scrum methodologies and sprint planning for cloud projects
Code review, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management

Company Website: https://www.marshmclennan.com/

📝 Enhancement Note: Marsh McLennan is a global leader in risk, strategy, and people, with a large technology organization. The Cloud Platforms team works closely with multiple cross-functional teams using Agile methodologies.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Level Public Cloud Operations Engineer, responsible for operating and maintaining public cloud technology solutions, acting as a consultant, and improving service offerings.

Reporting Structure: This role reports directly to the Cloud Platforms Manager and works closely with multiple Project Management and Software Engineering teams.

Technical Impact: This role has a significant impact on the performance, scalability, and security of Marsh McLennan's cloud infrastructure, as well as the success of cross-functional projects.

Growth Opportunities:

Technical Growth: Develop expertise in emerging cloud technologies, enterprise cloud management platforms, and DevOps tools
Leadership Development: Gain experience mentoring or managing a small team, with the potential to progress into a team manager role in the long term
Architecture Decisions: Contribute to strategic decisions regarding cloud architecture and service improvement

📝 Enhancement Note: This role offers growth opportunities in technical expertise, leadership development, and architecture decision-making, with the potential to progress into a team manager role.

🌐 Work Environment

Office Type: Hybrid, with a minimum of three days per week in the office

Office Location(s): Liverpool, United Kingdom

Workspace Context:

Collaborative workspace with multiple monitors and testing devices available
Cross-functional team interaction and collaboration opportunities with Project Management and Software Engineering teams
Flexible work schedule with deployment windows, maintenance, and project deadlines

Work Schedule: Full-time, 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines

📝 Enhancement Note: This role operates in a hybrid work environment, with a minimum of three days per week in the office. The workspace is collaborative, with opportunities for cross-functional team interaction and a flexible work schedule.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Demonstrate hands-on experience with AWS and Azure, as well as infrastructure components and DevOps tools
Cloud Platform Expertise: Showcase deep understanding of AWS and Azure cloud platforms, with a focus on core IaaS and PaaS services
Team Fit Assessment: Collaborate with cross-functional teams to resolve technical obstacles and improve service offerings
Final Evaluation: Assess technical impact, strategic thinking, and problem-solving skills

Portfolio Review Tips:

Highlight specific projects and achievements with AWS and Azure, as well as infrastructure components and DevOps tools
Showcase collaboration with cross-functional teams to improve service offerings
Document code quality, commenting, and documentation standards for infrastructure and cloud technologies

Technical Challenge Preparation:

Brush up on AWS and Azure cloud platforms, with a focus on core IaaS and PaaS services
Review infrastructure components, such as server administration, networking, storage, and security
Familiarize yourself with DevOps tools, such as Python, CloudFormation, Terraform, GitHub, Jenkins, and REST APIs

ATS Keywords: AWS, Azure, Oracle, IaaS, PaaS, DevOps, Python, CloudFormation, Terraform, GitHub, Jenkins, REST APIs, Server Administration, Networking, Storage, Security, Agile, Scrum, Code Review, Testing, Quality Assurance, Deployment, CI/CD, Infrastructure, Cloud, Hybrid Work, Collaboration, Cross-Functional Teams, Professional Development, Leadership, Architecture Decisions

📝 Enhancement Note: This role requires a strong understanding of AWS and Azure cloud platforms, as well as infrastructure components and DevOps tools. The interview process focuses on technical assessment, cloud platform expertise, team fit, and final evaluation.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

AWS (Amazon Web Services)
- Core IaaS: IAM, VPC, EC2, S3, EBS, ELB
- Native AWS PaaS Services: Lambda, AWS Config, EMR, Athena, EKS
Azure (Microsoft Azure)
- Core Platform: Compute, Storage, Networking
- PaaS and IAM Offerings

DevOps Tools:

Python 3.x
CloudFormation
Terraform
GitHub
Jenkins
REST APIs

Infrastructure Components:

Server Administration
Networking
Storage
Security

📝 Enhancement Note: This role requires a strong understanding of AWS and Azure cloud platforms, as well as infrastructure components and DevOps tools. The technology stack focuses on core IaaS and PaaS services, as well as essential DevOps tools.

👥 Team Culture & Values

Cloud Platforms Team Values:

Expertise: Demonstrate deep understanding of AWS and Azure cloud platforms, with a focus on core IaaS and PaaS services
Collaboration: Work closely with cross-functional teams to resolve technical obstacles and improve service offerings
Innovation: Embrace emerging cloud technologies, enterprise cloud management platforms, and DevOps tools
Continuous Learning: Stay up-to-date with the latest cloud technologies and best practices

Collaboration Style:

Cross-Functional Integration: Collaborate with Project Management, Software Engineering, and other teams to drive technical excellence and service improvement
Code Review Culture: Participate in code reviews to ensure high-quality infrastructure and cloud technologies
Peer Programming: Engage in peer programming to share knowledge, learn from colleagues, and improve technical skills

📝 Enhancement Note: The Cloud Platforms team values expertise, collaboration, innovation, and continuous learning. The collaboration style focuses on cross-functional integration, code review culture, and peer programming.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Platform Expertise: Stay up-to-date with the latest AWS and Azure cloud technologies, features, and best practices
Infrastructure Optimization: Continuously optimize infrastructure components, such as server administration, networking, storage, and security, to improve performance and scalability
Service Improvement: Collaborate with cross-functional teams to identify and implement improvements to IaaS and PaaS service offerings
Emerging Technologies: Explore and integrate emerging cloud technologies, enterprise cloud management platforms, and DevOps tools into Marsh McLennan's infrastructure

Learning & Development Opportunities:

Technical Skill Development: Enhance your expertise in AWS, Azure, and infrastructure components through online courses, workshops, and certifications
Conference Attendance: Attend industry conferences, webinars, and meetups to network with peers, learn about emerging technologies, and share best practices
Mentorship & Leadership Development: Gain experience mentoring or managing a small team, with the potential to progress into a team manager role in the long term

📝 Enhancement Note: This role presents technical challenges in cloud platform expertise, infrastructure optimization, service improvement, and emerging technologies. Learning and development opportunities focus on technical skill development, conference attendance, and mentorship & leadership development.

💡 Interview Preparation

Technical Questions:

Cloud Platform Expertise: Demonstrate deep understanding of AWS and Azure cloud platforms, with a focus on core IaaS and PaaS services
Infrastructure Components: Showcase experience with server administration, networking, storage, and security, as well as their optimization and best practices
DevOps Tools: Highlight proficiency in Python, CloudFormation, Terraform, GitHub, Jenkins, and REST APIs, as well as their integration with cloud platforms and infrastructure components

Company & Culture Questions:

Cloud Platforms Team: Describe your approach to collaboration, innovation, continuous learning, and driving technical excellence within a cross-functional team
Marsh McLennan: Explain how you would contribute to Marsh McLennan's mission of helping clients build confidence to thrive through the power of perspective in the risk, strategy, and people sectors

Portfolio Presentation Strategy:

Cloud Platform Projects: Highlight specific projects and achievements with AWS and Azure, as well as any experience with Oracle and enterprise cloud management platforms
Infrastructure Components: Showcase experience with server administration, networking, storage, and security, as well as their optimization and best practices
Collaboration & Impact: Demonstrate successful collaboration with cross-functional teams to resolve technical obstacles and improve service offerings

📝 Enhancement Note: This role requires strong preparation in cloud platform expertise, infrastructure components, and DevOps tools. Company & culture questions focus on collaboration, innovation, and Marsh McLennan's mission. The portfolio presentation strategy emphasizes cloud platform projects, infrastructure components, and collaboration & impact.

📌 Application Steps

To apply for this Public Cloud Operations Engineer position at Marsh McLennan:

Tailor Your Resume: Highlight relevant experience with AWS, Azure, Oracle, infrastructure components, and DevOps tools. Include specific project examples and achievements.
Prepare Your Portfolio: Showcase hands-on experience with AWS and Azure, as well as infrastructure components and DevOps tools. Include any experience with Oracle and enterprise cloud management platforms.
Research Marsh McLennan: Familiarize yourself with Marsh McLennan's mission, culture, and values. Prepare thoughtful responses to company & culture questions.
Practice Technical Interview Questions: Brush up on AWS, Azure, infrastructure components, and DevOps tools. Practice answering technical questions and presenting your portfolio.
Prepare for the Interview: Review the interview process, portfolio review tips, and technical challenge preparation. Arrive at the interview with confidence and a clear understanding of the role, company, and team dynamics.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Public Cloud Operations Engineer - Marsh McLennan