Projects Technical Support at Unisys

📍 Job Overview

Job Title: Projects Technical Support
Company: Unisys
Location: Wythenshawe, Greater Manchester, United Kingdom
Job Type: Full-Time
Category: Server Administrator
Date Posted: 2025-06-18
Experience Level: Entry Level (0-2 years)
Remote Status: On-site

🚀 Role Summary

📝 Enhancement Note: This role focuses on gaining technical proficiency in software applications engineering and supporting development efforts. It's an entry-level position ideal for recent graduates or early-career professionals seeking to build a foundation in technical support and software development.
Gain familiarity with software applications engineering concepts, practices, and methodologies.
Contribute to software and application development efforts, including coding, unit testing, deployment, and performance monitoring.
Collaborate with the team to understand use cases, requirements, and alternative solutions.
Learn and adhere to company and industry-standard coding guidelines, CI, and source code processes.
Report task status, issues, and risks to the lead/manager in a timely manner.

💻 Primary Responsibilities

📝 Enhancement Note: This role involves a mix of technical tasks and learning opportunities, allowing you to grow your skills in a supportive environment.
📝 Enhancement Note: As an entry-level role, you'll be expected to work under guidance and gradually take on more responsibilities as your skills and confidence grow.
Gain familiarity with software applications engineering concepts, practices, and methodologies.
Perform assigned software and application development duties, including:
- Coding and performing unit testing to detect and fix anticipated issues.
- Performing build and deployment activities for application development efforts.
- Monitoring performance to ensure system availability and reliability.
- Working to understand use cases and requirements, and exploring alternative solutions.
- Assessing how proposed development/changes may impact functionality and aligned applications or processes.
Learn and adhere to company and industry standard coding guidelines, continuous integration (CI), and source code processes.
Report task status, issues, and risks in a timely manner to lead/manager.
Complete assigned training/upskilling tasks on time.

🎓 Skills & Qualifications

Education: A BA/BS degree is required for this role.

Experience: 0-2 years of relevant experience or an equivalent combination of education and experience is required.

Required Skills:

Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Ability to adapt to changing priorities and work effectively under pressure.
Eagerness to learn and grow in a fast-paced environment.

Preferred Skills:

Familiarity with software applications engineering concepts and methodologies.
Experience with coding, unit testing, deployment, and performance monitoring.
Knowledge of company and industry standard coding guidelines, CI, and source code processes.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While this role is focused on learning and development, having a basic understanding of software development principles and some relevant projects can be beneficial.

Portfolio Essentials:
- Demonstrate your understanding of software development principles and methodologies.
- Showcase any relevant projects or assignments that highlight your problem-solving skills and attention to detail.
- Include examples of your ability to work effectively under pressure and adapt to changing priorities.

Technical Documentation:

📝 Enhancement Note: As this is an entry-level role, the focus is on learning and growth. However, having some experience with technical documentation can be an asset.
Document your approach to problem-solving and decision-making in your projects.
Explain the tools and technologies you've used and why you chose them.
Highlight any challenges you faced and how you overcame them.

💵 Compensation & Benefits

Salary Range: £22,000 - £28,000 per annum (based on UK market rates for entry-level server administrator roles)

Benefits:

Healthcare
Retirement Plans
Paid Time Off
Compensation

Working Hours: 40 hours per week, with flexible hours and maintenance windows as required.

🎯 Team & Company Context

🏢 Company Culture

Industry: Unisys operates in the technology sector, providing a wide range of services including managed workplace services, cloud and infrastructure services, and software development.

Company Size: Unisys is a large, global organization with over 20,000 employees worldwide. This provides opportunities for career growth and exposure to diverse projects and teams.

Founded: Unisys was founded in 1986, bringing together the technology expertise of Burroughs Corporation and Sperry Corporation.

Team Structure:

The team is part of the Software Applications Engineering group, which is responsible for developing and maintaining cutting-edge software applications.
The team consists of software engineers, developers, and technical support specialists, working collaboratively to deliver high-quality solutions.

Development Methodology:

Unisys uses Agile methodologies for software development, with a focus on iterative development, continuous improvement, and customer satisfaction.
The team follows best practices for coding, testing, and deployment, ensuring high-quality and reliable software applications.

Company Website: Unisys

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level position, providing an excellent starting point for a career in technical support and software development.

Reporting Structure: As an entry-level role, you'll report directly to a team lead or manager, who will provide guidance and support as you develop your skills and take on more responsibilities.

Technical Impact: In this role, you'll contribute to the development and maintenance of software applications, ensuring top-notch system reliability and performance. Your work will directly impact the user experience and the overall success of the projects you support.

Growth Opportunities:

📝 Enhancement Note: Unisys offers numerous opportunities for career growth and development, including training programs, mentorship, and internal promotions.
Gain hands-on experience in software applications engineering and development.
Develop your technical skills and gain exposure to various projects and technologies.
Build strong relationships with your colleagues and contribute to a collaborative and inclusive work environment.
Pursue career advancement opportunities within the company, such as moving into more senior technical roles or specializing in specific areas of interest.

🌐 Work Environment

Office Type: Unisys operates a hybrid work model, with employees working on-site and remotely as needed. The Wythenshawe office provides a modern and collaborative work environment, with state-of-the-art facilities and amenities.

Office Location(s): Wythenshawe, Greater Manchester, United Kingdom

Workspace Context:

The workspace is designed to foster collaboration and innovation, with open-plan offices, meeting rooms, and breakout spaces.
Employees have access to the latest hardware and software tools, ensuring they can work efficiently and effectively.
The work environment is supportive and inclusive, with a focus on employee well-being and work-life balance.

Work Schedule: The work schedule is typically Monday to Friday, with flexible hours and maintenance windows as required. Employees are expected to work core hours of 10:00 AM to 4:00 PM, with some flexibility for start and end times.

📄 Application & Technical Interview Process

Interview Process:

📝 Enhancement Note: The interview process for this role is likely to include a combination of technical assessments, behavioral interviews, and problem-solving exercises.
Process step 1: Complete an online application form, highlighting your relevant skills and experiences.
Process step 2: Participate in a phone or video screen, where you'll be asked to discuss your background and motivations for applying.
Process step 3: Attend an on-site or virtual interview, where you'll be asked to complete technical assessments and problem-solving exercises. These may include coding challenges, system design discussions, and case studies.
Process step 4: Participate in a final evaluation, where you'll be assessed on your technical skills, cultural fit, and alignment with the company's values.

Portfolio Review Tips:

📝 Enhancement Note: While this role is focused on learning and development, having a basic understanding of software development principles and some relevant projects can be beneficial.
Highlight your problem-solving skills and attention to detail in your projects.
Showcase your ability to work effectively under pressure and adapt to changing priorities.
Include examples of your technical skills and how you've applied them in practical scenarios.

Technical Challenge Preparation:

📝 Enhancement Note: As this is an entry-level role, the technical challenges are likely to focus on foundational software development concepts and problem-solving skills.
Familiarize yourself with software applications engineering concepts, practices, and methodologies.
Brush up on your coding skills and prepare for coding challenges that may involve problem-solving, data structures, and algorithms.
Practice explaining your thought processes and decisions clearly and concisely.

ATS Keywords: See the comprehensive list of relevant keywords for server administrator roles in the "🛠 Technology Stack & Web Infrastructure" section below.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

📝 Enhancement Note: As this role is focused on technical support and software development, the frontend technologies used are likely to be relevant to the projects you support.
Familiarize yourself with the frontend technologies used in the projects you'll be working on, such as HTML, CSS, and JavaScript.
Understand how these technologies are used to create user interfaces and ensure responsive design and cross-browser compatibility.

Backend & Server Technologies:

📝 Enhancement Note: As this role involves supporting software applications engineering efforts, you'll need to have a solid understanding of backend and server technologies.
Gain experience with backend technologies such as Java, .NET, or Python, depending on the projects you'll be working on.
Familiarize yourself with server technologies such as Apache, Nginx, or IIS, and understand how they are used to host and deploy web applications.
Develop your skills in database management, using technologies such as SQL Server, MySQL, or PostgreSQL.

Development & DevOps Tools:

📝 Enhancement Note: As this role involves contributing to software development efforts, you'll need to be comfortable using development and DevOps tools.
Gain experience with version control systems such as Git, and understand how they are used to manage and track changes to codebases.
Familiarize yourself with CI/CD pipelines and automated deployment tools, such as Jenkins or Azure DevOps.
Develop your skills in monitoring and logging tools, such as Nagios, Zabbix, or ELK Stack, to ensure system availability and reliability.

👥 Team Culture & Values

Web Development Values:

📝 Enhancement Note: Unisys values a collaborative and inclusive work environment, with a focus on continuous learning and improvement.
Web development value 1: Unisys values innovation and encourages employees to think creatively and challenge the status quo.
Web development value 2: Unisys fosters a culture of continuous learning and improvement, with a focus on staying up-to-date with the latest technologies and best practices.
Web development value 3: Unisys values collaboration and teamwork, with a focus on working together to achieve common goals and deliver high-quality solutions.
Web development value 4: Unisys values customer focus and strives to deliver exceptional customer experiences through its products and services.

Collaboration Style:

📝 Enhancement Note: Unisys operates a hybrid work model, with employees working on-site and remotely as needed. This encourages collaboration and communication, both in person and virtually.
Collaboration approach 1: Unisys uses Agile methodologies for software development, fostering a collaborative and iterative approach to project management.
Collaboration approach 2: Unisys encourages knowledge sharing and technical mentoring, with a focus on helping employees develop their skills and advance their careers.
Collaboration approach 3: Unisys values cross-functional collaboration, with teams working together to deliver integrated and comprehensive solutions.

⚡ Challenges & Growth Opportunities

Technical Challenges:

📝 Enhancement Note: As an entry-level role, you'll face technical challenges that will help you develop your skills and gain experience in software applications engineering.
Web development challenge 1: Gain a solid understanding of software applications engineering concepts, practices, and methodologies.
Web development challenge 2: Develop your technical skills in coding, unit testing, deployment, and performance monitoring.
Web development challenge 3: Learn and adhere to company and industry standard coding guidelines, CI, and source code processes.
Web development challenge 4: Contribute to software and application development efforts, working collaboratively with your team to deliver high-quality solutions.

Learning & Development Opportunities:

📝 Enhancement Note: Unisys offers numerous opportunities for career growth and development, including training programs, mentorship, and internal promotions.
Learning opportunity 1: Gain hands-on experience in software applications engineering and development.
Learning opportunity 2: Develop your technical skills and gain exposure to various projects and technologies.
Learning opportunity 3: Build strong relationships with your colleagues and contribute to a collaborative and inclusive work environment.
Learning opportunity 4: Pursue career advancement opportunities within the company, such as moving into more senior technical roles or specializing in specific areas of interest.

💡 Interview Preparation

Technical Questions:

📝 Enhancement Note: As this is an entry-level role, the technical questions are likely to focus on foundational software development concepts and problem-solving skills.
Technical question 1: Demonstrate your understanding of software applications engineering concepts, practices, and methodologies.
Technical question 2: Showcase your coding skills and ability to solve problems using programming languages such as Java, Python, or JavaScript.
Technical question 3: Explain your approach to unit testing, deployment, and performance monitoring, and how you ensure system availability and reliability.

Company & Culture Questions:

📝 Enhancement Note: Unisys values a collaborative and inclusive work environment, with a focus on continuous learning and improvement.
Technical question 4: Explain how you approach working collaboratively with your team to deliver high-quality solutions.
Technical question 5: Describe your experience with Agile methodologies for software development and how you've used them to deliver successful projects.
Technical question 6: Share an example of a time when you had to adapt to changing priorities or work effectively under pressure, and how you handled the situation.

Portfolio Presentation Strategy:

📝 Enhancement Note: While this role is focused on learning and development, having a basic understanding of software development principles and some relevant projects can be beneficial.
Presentation strategy 1: Highlight your problem-solving skills and attention to detail in your projects.
Presentation strategy 2: Showcase your ability to work effectively under pressure and adapt to changing priorities.
Presentation strategy 3: Include examples of your technical skills and how you've applied them in practical scenarios.

📌 Application Steps

To apply for this web development/server administration position:

Submit your application through the application link provided.
Customize your resume and portfolio to highlight your relevant skills and experiences, with a focus on problem-solving, attention to detail, and adaptability.
Prepare for technical interviews by brushing up on your software applications engineering concepts, coding skills, and problem-solving abilities.
Research Unisys and the role, and be ready to discuss your motivations for applying and how you align with the company's values and culture.

Projects Technical Support