📍 Job Overview

Job Title: Principal Service Platform Engineer
Company: Intelsat
Location: Rio de Janeiro, RJ, Brazil
Job Type: Full time
Category: DevOps Engineer
Date Posted: June 18, 2025
Experience Level: 5-10 years
Remote Status: Hybrid (2 days remote per week)

🚀 Role Summary

Lead the design, implementation, and maintenance of satellite communication networks for optimal performance and reliability.
Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring seamless connectivity and data transmission.
Establish best practices for asset management, performance monitoring, and security, while mentoring junior team members and supporting training environments.
Stay updated with emerging technologies in satellite communications to recommend innovative solutions and enhance training materials.

📝 Enhancement Note: This role requires a strong background in satellite communication systems, with a focus on iDirect Velocity and hiSky IoT platforms. The ideal candidate will have a proven track record in network planning, link budget analysis, and RF communication systems design.

💻 Primary Responsibilities

Network Design & Implementation: Design, develop, and deploy satellite communication systems using iDirect Velocity and hiSky IoT platforms. Configure and optimize iDirect Velocity hubs and modems for high-throughput satellite (HTS) networks.
Collaboration & Mentoring: Collaborate with provisioning and operations engineers to troubleshoot and resolve complex technical issues. Mentor junior team members and enhance training materials for operations team members.
Technical Documentation: Develop and maintain documentation for system configurations, operational procedures, and technical support.
Emerging Technologies: Stay updated with emerging technologies in satellite communications to recommend innovative solutions and enhance training materials.
Engineering Calculations: Perform engineering calculations using standard principles, theories, concepts, and techniques to support broadband services.
Stakeholder Management: Work with stakeholders to deploy Intelsat’s platforms and solutions to PoPs and teleports. Collaborate with project managers on technical scope, schedule, budget, and resource needs.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Electrical Engineering, or a related engineering discipline, registered with the Conselho Regional de Engenharia e Agronomia (CREA).

Experience: At least five years of network and/or systems experience, with a focus on satellite communication systems, iDirect Velocity, and hiSky IoT solutions.

Required Skills:

Proficiency in configuring and managing iDirect Velocity platforms, including hub systems and modems.
Experience with hiSky IoT solutions, particularly Smartellite™ terminals and associated applications.
Good understanding of satellite communication protocols, standards, and network management systems.
Ability to perform accurate link budget analysis and satellite network planning.
Familiarity with RF communication systems design and testing.
Knowledge of system hub components, VSAT Terminals, and VSAT Antennas.
Familiarity with ancillary technologies supporting telecommunication networks, such as management and metric gathering tools (Rest-API, SNMP, Netflow), packet capturing tools, and automation tools.
Knowledge of operating systems, including Linux, Debian, Unix, and related OS.

Preferred Skills:

Knowledge of IP routing protocols, including but not limited to BGP, EVPN, OSPF, RIP-2.
Knowledge of switching technologies, including but not limited to IGMP, 802.XX, Gigabit Ethernet, 10G Ethernet, VXLAN, VLAN/Trunking (802.1q and ISL).
Experience with system deployments.
Knowledge of RF (C Band, Ku Band, and Ka Band), IF, L-Band, and RF systems and teleport technologies.
Knowledge of various modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X.
Scripting/coding skills.

📝 Enhancement Note: The ideal candidate will have a strong background in satellite communication systems, with a focus on iDirect Velocity and hiSky IoT platforms. Experience with RF communication systems design and testing, as well as familiarity with ancillary technologies supporting telecommunication networks, would be highly beneficial.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong understanding of satellite communication systems, iDirect Velocity, and hiSky IoT solutions through case studies or personal projects.
Showcase your ability to perform accurate link budget analysis and satellite network planning with real-world examples.
Highlight your experience with RF communication systems design and testing, including various modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X.

Technical Documentation:

Provide examples of technical documentation for system configurations, operational procedures, and technical support related to satellite communication systems.
Demonstrate your ability to create clear, concise, and well-organized documentation that can be easily understood by both technical and non-technical stakeholders.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Rio de Janeiro, Brazil, is typically between R$15,000 and R$25,000 per month, depending on experience and qualifications. This estimate is based on market research and regional salary standards for DevOps engineers with a focus on satellite communication systems.

Benefits:

Hybrid work environment offering up to two days per week work from home (for eligible positions).
Development opportunities supporting professional growth, championed by the dedicated Learning & Development team.
Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, and recognition programs.
Wide range of benefits and perks to help you stay healthy, happy, and productive, including paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

📝 Enhancement Note: The salary range provided is an estimate based on market research and regional salary standards for DevOps engineers with a focus on satellite communication systems. The actual salary offered may vary depending on the candidate's qualifications and experience.

🎯 Team & Company Context

Company Culture:

Industry: Satellite communications and connectivity solutions provider.

Company Size: Large (approximately 1,500 employees worldwide).

Founded: 1962.

Team Structure:

The Network Engineering team is responsible for designing, implementing, and maintaining satellite communication networks for optimal performance and reliability.
The team works closely with cross-functional teams, including provisioning and operations engineers, to troubleshoot and resolve complex technical issues.
The team is organized into sub-teams focused on specific aspects of satellite communication systems, such as iDirect Velocity and hiSky IoT solutions.

Development Methodology:

The team follows Agile methodologies, with a focus on collaboration, continuous improvement, and iterative development.
The team uses project management tools to track progress, manage tasks, and facilitate communication.
The team encourages knowledge sharing, technical mentoring, and continuous learning to support professional growth and development.

Company Website: https://www.intelsat.com/

📝 Enhancement Note: Intelsat is a global leader in satellite communications and connectivity solutions, providing critical communications infrastructure to customers worldwide. The company's large size and global presence offer opportunities for career growth and development, as well as exposure to a diverse range of technologies and industries.

📈 Career & Growth Analysis

Web Technology Career Level: Principal Service Platform Engineer - This role is responsible for leading the design, implementation, and maintenance of satellite communication networks for optimal performance and reliability. The ideal candidate will have a strong background in satellite communication systems, with a focus on iDirect Velocity and hiSky IoT platforms, and a proven track record in network planning, link budget analysis, and RF communication systems design.

Reporting Structure: This role reports directly to the Manager of Network Engineering and is responsible for leading a team of engineers focused on satellite communication systems.

Technical Impact: The Principal Service Platform Engineer is responsible for establishing best practices for asset management, performance monitoring, and security, while mentoring junior team members and supporting training environments. The role requires a strong understanding of satellite communication systems, iDirect Velocity, and hiSky IoT solutions, as well as the ability to perform accurate link budget analysis and satellite network planning.

Growth Opportunities:

Technical Specialization: As the Principal Service Platform Engineer gains experience and expertise in satellite communication systems, they may have the opportunity to specialize in specific areas, such as network planning, link budget analysis, or RF communication systems design.
Technical Leadership: With experience and demonstrated leadership skills, the Principal Service Platform Engineer may have the opportunity to take on a technical leadership role, mentoring and guiding other engineers in the team.
Cross-functional Collaboration: As the Principal Service Platform Engineer gains experience and expertise in satellite communication systems, they may have the opportunity to collaborate with other teams within the organization, such as software development or cybersecurity, to drive innovation and improve overall system performance.

📝 Enhancement Note: The Principal Service Platform Engineer role offers significant opportunities for career growth and development, both in terms of technical specialization and leadership. The role's focus on satellite communication systems, iDirect Velocity, and hiSky IoT solutions, as well as its emphasis on collaboration and continuous learning, make it an ideal fit for experienced engineers looking to take the next step in their careers.

🌐 Work Environment

Office Type: Hybrid - The Principal Service Platform Engineer role is based in Intelsat's Rio de Janeiro office, with the option to work from home up to two days per week.

Office Location(s): Rio de Janeiro, RJ, Brazil.

Workspace Context:

The Rio de Janeiro office is home to Intelsat's Network Engineering team, which is responsible for designing, implementing, and maintaining satellite communication networks for optimal performance and reliability.
The team works in a collaborative, open-plan office environment, with access to state-of-the-art technology and tools.
The office is located in a modern, well-equipped building, with easy access to public transportation and nearby amenities.

Work Schedule: The Principal Service Platform Engineer role follows a standard work schedule, with the option to work from home up to two days per week. The role may require occasional travel, both domestically and internationally, to support training environments and deployment projects.

📝 Enhancement Note: The hybrid work environment offered by Intelsat provides Principal Service Platform Engineers with the flexibility to balance their work and personal lives, while still having access to the collaborative and supportive office environment. The modern, well-equipped office in Rio de Janeiro is designed to facilitate collaboration and innovation, with access to state-of-the-art technology and tools.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your experience, qualifications, and interest in the role. This is an opportunity for both you and the hiring manager to ask questions and ensure the role is a good fit for your career goals.
Technical Assessment: A hands-on technical assessment, focusing on your ability to perform accurate link budget analysis, satellite network planning, and RF communication systems design. You will be asked to complete a series of tasks and provide detailed explanations of your approach and thought process.
Behavioral Interview: A structured interview focused on your problem-solving skills, communication style, and cultural fit with the Intelsat team. You will be asked to provide examples of your experience and how you have handled challenging situations in the past.
Final Interview: A final interview with the hiring manager and other key stakeholders to discuss your technical assessment, behavioral interview, and any remaining questions you may have about the role or the company.

Portfolio Review Tips:

Highlight your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions through case studies or personal projects.
Showcase your ability to perform accurate link budget analysis and satellite network planning with real-world examples.
Demonstrate your experience with RF communication systems design and testing, including various modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X.

Technical Challenge Preparation:

Brush up on your knowledge of satellite communication protocols, standards, and network management systems.
Familiarize yourself with the latest developments in iDirect Velocity and hiSky IoT solutions, as well as any relevant emerging technologies in the satellite communication industry.
Practice performing link budget analysis and satellite network planning using real-world examples or case studies.

ATS Keywords: Satellite Communications, iDirect Velocity, hiSky IoT, Network Planning, Link Budget Analysis, RF Communication Systems, VSAT Terminals, Linux, Automation Tools, IP Routing Protocols, Modulation Schemes, Scripting Skills.

📝 Enhancement Note: The technical interview process for the Principal Service Platform Engineer role is designed to assess your technical skills and problem-solving abilities, as well as your cultural fit with the Intelsat team. By preparing thoroughly and showcasing your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions, you can demonstrate your qualifications and increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable - This role focuses on backend and infrastructure technologies.

Backend & Server Technologies:

iDirect Velocity: A comprehensive platform for managing and monitoring satellite communication networks, including hub systems and modems.
hiSky IoT: A global IoT connectivity provider, offering Smartellite™ terminals and associated applications for satellite-based IoT solutions.
Linux: A popular open-source operating system, widely used in server and network environments.

Development & DevOps Tools:

REST-API: A set of architectural principles for building web services, used for managing and monitoring satellite communication networks.
SNMP: A protocol for network management and monitoring, used for collecting and organizing data from network devices.
Netflow: A network protocol used to collect and monitor IP traffic data.
Automation Tools: Various tools and scripts used to automate deployment, configuration, and management tasks in satellite communication networks.

📝 Enhancement Note: The Principal Service Platform Engineer role requires a strong background in backend and infrastructure technologies, with a focus on satellite communication systems, iDirect Velocity, and hiSky IoT solutions. Experience with Linux, REST-API, SNMP, Netflow, and automation tools is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

User-Centric Design: Focus on the user experience and ensure that satellite communication systems are designed with the user in mind.
Performance Optimization: Prioritize the performance and reliability of satellite communication networks, with a focus on minimizing latency, maximizing throughput, and reducing downtime.
Collaboration & Knowledge Sharing: Encourage collaboration and knowledge sharing within the team, fostering a culture of continuous learning and improvement.
Innovation: Stay updated with emerging technologies in satellite communication and explore new ways to improve performance, optimize costs, and enhance the user experience.

Collaboration Style:

Cross-Functional Integration: Collaborate with other teams within Intelsat, such as software development or cybersecurity, to drive innovation and improve overall system performance.
Code Review Culture: Encourage a culture of code review and peer programming, ensuring that technical decisions are well-documented and that knowledge is shared across the team.
Mentoring & Training: Provide mentoring and training opportunities to help junior team members develop their skills and advance their careers.

📝 Enhancement Note: The Principal Service Platform Engineer role requires a strong background in satellite communication systems, with a focus on iDirect Velocity and hiSky IoT platforms. The role's emphasis on collaboration, knowledge sharing, and continuous learning makes it an ideal fit for experienced engineers looking to take the next step in their careers.

🌐 Challenges & Growth Opportunities

Technical Challenges:

Network Complexity: Design, implement, and maintain satellite communication networks for optimal performance and reliability in complex, dynamic environments.
Emerging Technologies: Stay updated with emerging technologies in satellite communication and integrate them into existing networks to enhance performance, optimize costs, and improve the user experience.
Security & Compliance: Ensure that satellite communication systems comply with relevant regulations and industry standards, while maintaining a strong focus on security and privacy.

Learning & Development Opportunities:

Technical Specialization: As the Principal Service Platform Engineer gains experience and expertise in satellite communication systems, they may have the opportunity to specialize in specific areas, such as network planning, link budget analysis, or RF communication systems design.
Emerging Technologies: Stay updated with emerging technologies in the satellite communication industry and explore new ways to improve performance, optimize costs, and enhance the user experience.
Leadership Development: With experience and demonstrated leadership skills, the Principal Service Platform Engineer may have the opportunity to take on a technical leadership role, mentoring and guiding other engineers in the team.

📝 Enhancement Note: The Principal Service Platform Engineer role offers significant opportunities for career growth and development, both in terms of technical specialization and leadership. The role's focus on satellite communication systems, iDirect Velocity, and hiSky IoT solutions, as well as its emphasis on collaboration and continuous learning, make it an ideal fit for experienced engineers looking to take the next step in their careers.

💡 Interview Preparation

Technical Questions:

Network Design & Planning: Describe your experience with network design and planning, with a focus on satellite communication systems, iDirect Velocity, and hiSky IoT solutions. Provide examples of your ability to perform accurate link budget analysis and satellite network planning.
RF Communication Systems: Explain your understanding of RF communication systems, including various modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X. Describe your experience with RF communication systems design and testing.
Troubleshooting & Problem-Solving: Walk through a complex technical challenge you've faced in the past and explain your approach to diagnosing and resolving the issue. Describe the tools and techniques you used to identify the root cause and implement a permanent solution.

Company & Culture Questions:

Company Culture: Describe your understanding of Intelsat's company culture and how you would contribute to a positive and productive work environment. Explain how you would collaborate with other teams within the organization to drive innovation and improve overall system performance.
Team Dynamics: Describe your experience working in a team environment and how you would contribute to a collaborative and supportive culture. Explain how you would mentor and train junior team members to help them develop their skills and advance their careers.
Adaptability: Describe your experience working in dynamic and evolving environments, and how you would adapt to changes in technology, processes, or priorities. Explain how you would stay updated with emerging technologies in the satellite communication industry and integrate them into existing networks to enhance performance, optimize costs, and improve the user experience.

Portfolio Presentation Strategy:

Case Studies: Present case studies or personal projects that demonstrate your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions. Highlight your ability to perform accurate link budget analysis and satellite network planning, as well as your experience with RF communication systems design and testing.
Technical Documentation: Present examples of technical documentation for system configurations, operational procedures, and technical support related to satellite communication systems. Explain how you would create clear, concise, and well-organized documentation that can be easily understood by both technical and non-technical stakeholders.
Live Demonstration: Present a live demonstration of your technical skills, showcasing your ability to perform accurate link budget analysis, satellite network planning, and RF communication systems design. Explain your approach to troubleshooting and problem-solving, and how you would apply these skills to real-world challenges in the Principal Service Platform Engineer role.

📝 Enhancement Note: The Principal Service Platform Engineer role requires a strong background in satellite communication systems, with a focus on iDirect Velocity and hiSky IoT platforms. By preparing thoroughly and showcasing your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions, you can demonstrate your qualifications and increase your chances of success in the interview process.

📌 Application Steps

To apply for this Principal Service Platform Engineer position:

Update Your Resume: Tailor your resume to highlight your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions. Emphasize your ability to perform accurate link budget analysis, satellite network planning, and RF communication systems design.
Prepare Your Portfolio: Showcase your experience with satellite communication systems, iDirect Velocity, and hiSky IoT solutions through case studies or personal projects. Highlight your ability to perform accurate link budget analysis and satellite network planning, as well as your experience with RF communication systems design and testing.
Practice Technical Challenges: Brush up on your knowledge of satellite communication protocols, standards, and network management systems. Familiarize yourself with the latest developments in iDirect Velocity and hiSky IoT solutions, as well as any relevant emerging technologies in the satellite communication industry.
Research the Company: Learn about Intelsat's company culture, values, and mission. Understand the role of the Principal Service Platform Engineer within the organization and how you can contribute to the team's success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Principal Service Platform Engineer