📍 Job Overview

• Job Title: Platform Engineer (Public Sector and Education) - Italian/French Speakers
• Company: Salesforce
• Location: United Kingdom - London, Italy - Milan
• Job Type: Full-Time, Remote OK
• Category: DevOps, Web Infrastructure
• Date Posted: 2025-07-02
• Experience Level: Mid-Senior Level
• Remote Status: Remote (UK or Italy)

🚀 Role Summary

• Drive technical success for Public Sector and Education clients by leveraging Salesforce's platform and AI capabilities.
• Collaborate with cross-functional teams to develop innovative solutions and transformational strategies.
• Contribute to Salesforce's global public sector accelerators and jump-start assets.
• Communicate complex technical concepts to both technical and non-technical stakeholders.

💻 Primary Responsibilities

• Technical Discovery: Understand clients' enterprise architecture landscape and business requirements.
• Solution Architecture: Develop a "To Be" architecture proposal and vision for clients' future on the Salesforce platform.
• Technical Workshops: Lead hands-on technical workshops and enablement sessions on platform app development, AI, integration patterns, and features.
• Customer Success: Support Salesforce's sales teams in estimating credit consumption and driving customer success.
• Team Collaboration: Work with functional solution engineers, other platform experts, and sales teams across Europe, APAC, and the USA.
• Product Demonstration: Build compelling demos showcasing the latest technology on the Salesforce platform.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: Proven track record in a customer-facing role, preferably in the public sector. Hands-on experience implementing Salesforce solutions is highly desired.

Required Skills:

• Strong knowledge of Salesforce solutions (Agentforce, Data Cloud, Service Cloud, Heroku, Own Backup, Education Cloud, Mulesoft, etc.)
• Experience with cloud, SaaS, PaaS, and laaS concepts and technologies
• Proficiency in modern programming languages (Java, JavaScript, CSS, C#, .Net, Ruby, Python, PHP, Node, Go, Swift, etc.)
• Experience with databases, integrations, coding, and other software technologies
• Fluency in English and French or Italian

Preferred Skills:

• Experience with public sector technology landscape and challenges
• Knowledge of enterprise architecture and integration patterns
• Familiarity with AI tools and experimentation
• Ability to work in a dynamic, collaborative, and rewarding environment

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong impact in customer-facing work, ideally in the public sector or CRM space.
• Showcase hands-on experience implementing Salesforce solutions for customers.
• Highlight your ability to communicate complex technical concepts to both technical and non-technical stakeholders.

Technical Documentation:

• Provide examples of your ability to configure Salesforce technology to build demonstrations.
• Include any relevant certifications or training in Salesforce solutions and cloud technologies.

💵 Compensation & Benefits

Salary Range: €60,000 - €90,000 per year (based on experience and location)

Benefits:

• Competitive salary and bonus structure
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Generous time off and paid holidays
• Employee stock purchase plan
• Employee assistance program
• Tuition reimbursement and professional development opportunities
• Access to Salesforce's product discounts and other perks

Working Hours: Full-time (40 hours per week), with flexibility for deployment windows and maintenance tasks.

🎯 Team & Company Context

Company Culture:

• Industry: Software as a Service (SaaS), Customer Relationship Management (CRM)
• Company Size: Large (over 50,000 employees)
• Founded: 1999
• Team Structure: Collaborative, cross-functional teams with a focus on customer success.
• Development Methodology: Agile, with a focus on continuous learning and improvement.

Company Website: Salesforce.com

📝 Enhancement Note: Salesforce is a large, global company with a strong focus on customer success and innovation. The team structure is collaborative, with a emphasis on cross-functional collaboration and knowledge sharing.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level - Platform Specialist Solution Engineer

Reporting Structure: Reports to the Manager, Platform Specialist Solution Engineers, with a matrix reporting line to the Public Sector and Education business unit.

Technical Impact: Significant impact on the success of Public Sector and Education customers by driving technical solutions and customer success.

Growth Opportunities:

• Technical Progression: Develop expertise in specific areas of the Salesforce platform and take on more complex customer challenges.
• Leadership Roles: Transition into a leadership role, managing a team of platform specialist solution engineers.
• Product Management: Move into a product management role, focusing on the development and launch of new Salesforce products or features.

📝 Enhancement Note: Salesforce offers significant opportunities for career growth and development, with a strong focus on technical expertise and leadership. The company encourages employees to take on new challenges and expand their skillsets.

🌐 Work Environment

Office Type: Hybrid (remote with occasional on-site collaboration)

Office Location(s): United Kingdom - London, Italy - Milan

Workspace Context:

• Collaborative workspace with a focus on knowledge sharing and continuous learning.
• Access to modern development tools, multiple monitors, and testing devices.
• Regular team meetings and one-on-one check-ins to support professional growth and development.

Work Schedule: Full-time (40 hours per week), with flexibility for deployment windows and maintenance tasks.

📝 Enhancement Note: Salesforce's work environment is collaborative and dynamic, with a strong focus on knowledge sharing and continuous learning. The company offers flexible work arrangements to support work-life balance.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief call to discuss your experience and qualifications for the role.
2. Technical Assessment: A hands-on technical assessment, focusing on your ability to configure Salesforce technology and build demonstrations.
3. Behavioral Interview: A conversation to assess your problem-solving skills, communication, and cultural fit.
4. Final Interview: A meeting with the hiring manager and other key stakeholders to discuss your fit for the role and the team.

Portfolio Review Tips:

• Highlight your ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Include examples of your hands-on experience implementing Salesforce solutions for customers.
• Showcase your understanding of the public sector technology landscape and challenges.

Technical Challenge Preparation:

• Brush up on your knowledge of Salesforce solutions, cloud technologies, and modern programming languages.
• Practice configuring Salesforce technology and building demonstrations.
• Prepare for questions on enterprise architecture, integration patterns, and AI tools.

ATS Keywords: Salesforce, CRM, Public Sector, Education, Platform App Development, AI, Integration, Cloud Technologies, Customer Success, Technical Discovery, Enterprise Architecture, Customer Success, Workshops, Technical Support, Coding, Databases, SaaS

📝 Enhancement Note: Salesforce uses Applicant Tracking Systems (ATS) to manage job applications. Including relevant keywords in your resume and application materials can help ensure that your application is routed to the appropriate hiring manager or team.

🛠 Technology Stack & Web Infrastructure

Platform Technologies:

• Salesforce Platform (Apex, Visualforce, Lightning Web Components)
• Salesforce AI (Einstein, Agentforce)
• Salesforce Integration (Mulesoft, Heroku Connect)
• Salesforce Data Management (Salesforce Data Cloud, Own Backup)

Cloud Technologies:

• AWS, Google Cloud Platform, Microsoft Azure
• Heroku, Google App Engine, AWS Elastic Beanstalk

Programming Languages:

• Java, JavaScript, CSS, C#, .Net, Ruby, Python, PHP, Node, Go, Swift

Databases:

• Salesforce CRM Database
• Relational databases (MySQL, PostgreSQL, Oracle)
• NoSQL databases (MongoDB, Cassandra)

📝 Enhancement Note: Salesforce's technology stack is extensive, with a focus on cloud technologies, AI, and integration. The company uses a wide range of programming languages and databases to support its platform and customer needs.

👥 Team Culture & Values

Salesforce Values:

• Customer Success
• Innovation
• Equality
• Trust
• Growth
• Wellness
• Sustainability

Collaboration Style:

• Cross-functional collaboration with sales, marketing, and product teams.
• Knowledge sharing and continuous learning.
• Regular team meetings and one-on-one check-ins to support professional growth and development.

📝 Enhancement Note: Salesforce's team culture is collaborative and dynamic, with a strong focus on knowledge sharing and continuous learning. The company values customer success, innovation, and equality, and encourages employees to embrace these principles in their daily work.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Staying up-to-date with the latest Salesforce releases and features.
• Developing innovative solutions for complex public sector and education challenges.
• Integrating Salesforce technology with third-party systems and APIs.

Learning & Development Opportunities:

• Salesforce Trailhead: An online learning platform offering courses and certifications in Salesforce technologies.
• Salesforce's internal training programs and mentorship opportunities.
• Attending industry conferences and events, such as Dreamforce.

📝 Enhancement Note: Salesforce offers numerous learning and development opportunities to support the professional growth and development of its employees. The company encourages employees to take advantage of these resources to expand their skillsets and advance their careers.

💡 Interview Preparation

Technical Questions:

1. Salesforce Solutions: Describe your experience with Salesforce solutions and how you've used them to drive customer success.
2. Cloud Technologies: Explain your experience with cloud technologies and how you've leveraged them to support Salesforce's platform.
3. Integration Patterns: Discuss your understanding of integration patterns and how you've used them to connect Salesforce technology with third-party systems and APIs.

Company & Culture Questions:

1. Public Sector Challenges: Describe your experience working with public sector clients and how you've helped them overcome technical challenges.
2. Salesforce Culture: Explain what you like about Salesforce's culture and how you think you can contribute to the team's success.
3. Customer Success: Describe your approach to customer success and how you've used it to drive customer satisfaction and retention.

Portfolio Presentation Strategy:

• Highlight your hands-on experience implementing Salesforce solutions for customers.
• Showcase your ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Include examples of your understanding of the public sector technology landscape and challenges.

📝 Enhancement Note: Salesforce's interview process focuses on assessing your technical skills, communication, and cultural fit. The company values problem-solving, innovation, and customer success, and looks for candidates who can demonstrate these qualities in their work.

📌 Application Steps

To apply for this Platform Engineer (Public Sector and Education) - Italian/French Speakers role at Salesforce:

1. Submit your application through the application link provided.
2. Customize your resume and portfolio to highlight your hands-on experience implementing Salesforce solutions and your understanding of the public sector technology landscape.
3. Prepare for the technical assessment by brushing up on your knowledge of Salesforce solutions, cloud technologies, and modern programming languages.
4. Research Salesforce's company culture and values to ensure a strong cultural fit.
5. Practice communicating complex technical concepts to both technical and non-technical stakeholders.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.