Platform Engineer, Middleware & Messaging Operations
📍 Job Overview
- Job Title: Platform Engineer, Middleware & Messaging Operations
- Company: Swissquote
- Location: Gland, Vaud, Switzerland
- Job Type: Full-time, On-site
- Category: DevOps Engineer
- Date Posted: 2025-06-13
- Experience Level: 2-5 years
🚀 Role Summary
- Key Responsibilities: Manage messaging software, design and implement new continuous deployment pipelines, collaborate with development and operations teams, monitor system performance, ensure security compliance, and document infrastructure.
- Key Skills: Middleware, Messaging, Kafka, RabbitMQ, Redis, Solr, Ansible, GitHub, Kubernetes, Prometheus, Grafana, Security Compliance, Automation, Scripting, Monitoring, Documentation.
💻 Primary Responsibilities
📝 Enhancement Note: This role requires a strong background in middleware and messaging technologies, with a focus on high-availability systems and production ownership.
-
Manage Messaging Software:
- Design and implement new continuous deployment pipelines using tools like Ansible and Kubernetes.
- Collaborate with development and operations teams to provide technical support and troubleshooting for messaging software.
- Manage and monitor messaging software (Kafka, RabbitMQ, Redis, Solr) to ensure optimal performance and availability.
-
Monitoring and KPI Management:
- Build monitoring dashboards using tools like Grafana, Prometheus, and Kibana to track infrastructure health and ensure SLA compliance.
- Audit log configuration and exploitation to ensure compliant monitoring.
- Provide users with a clear view and understanding of each platform's state and health.
- Build alerting around metrics and logs, and participate in on-call rotations to provide 24/7 support.
-
Security Compliance:
- Ensure compliance with bank security standards and FINMA regulation.
- Enforce good usage and best practices within each software.
-
Documentation and Tooling:
- Write and review procedures, and document all the infrastructure.
- Provide resources for developers and operation teams using tools like Teams, Jira, Readme, and Confluence.
-
R&D:
- Study cloud migration possibilities, such as Kubernetes.
- Introduce new tools to the platform and benchmark new solutions.
🎓 Skills & Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications are a plus.
Experience: At least 3 years of experience in DevOps or Site Reliability Engineering, with a focus on high-availability systems and production ownership.
Required Skills:
- Previous experiences in managing RabbitMQ, Apache Kafka, Redis, or Solr/SolrCloud in critical environments.
- Experience with automation and self-service tools to empower teams to manage configurations independently, such as using tools like Git, Jenkins, Ansible, Terraform for messaging infrastructure.
- Experience with scripting languages (e.g., Python, Bash) for automation to streamline operations.
- Knowledge of monitoring and alerting tools (e.g., Prometheus, Grafana) for tracking system performance and setting up proactive alerts.
- Strong understanding of security best practices, including access management and data encryption.
- Familiarity with containerization technologies (e.g., Docker, Kubernetes) and their integration with messaging and search platforms.
- Experience with version control systems (e.g., Git) for managing configurations.
Preferred Skills:
- Experience with additional messaging platforms or middleware tools.
- Familiarity with disaster recovery and business continuity strategies for messaging and search infrastructures.
- Experience working with distributed systems and troubleshooting their unique challenges.
- Experience designing & deploying cloud-native messaging/search systems or managing them in hybrid environments.
Who you are:
- A collaborative team player eager to share knowledge and contribute to the team's success.
- A technical leader with deep expertise in middleware, messaging, and distributed systems.
- A problem solver with a proactive mindset and the ability to work in high-availability environments.
- A forward thinker, constantly seeking opportunities to automate and improve processes.
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Demonstrate experience with messaging software (Kafka, RabbitMQ, Redis, Solr) by showcasing projects that highlight your ability to manage and monitor these platforms.
- Showcase your scripting skills by providing examples of automation scripts that streamline operations.
- Highlight your monitoring and alerting skills by presenting dashboards you've created using tools like Grafana and Prometheus.
- Display your security compliance knowledge by explaining how you've ensured compliance with relevant standards and regulations in previous projects.
Technical Documentation:
- Provide documentation for your past projects, emphasizing your ability to write and review procedures, and document infrastructure.
- Showcase your understanding of version control systems by demonstrating how you've managed configurations using tools like Git.
💵 Compensation & Benefits
Salary Range: CHF 80,000 - 120,000 per year (Based on market research for DevOps Engineers in Switzerland with 2-5 years of experience)
Benefits:
- Competitive salary and benefits package.
- Flexible work arrangements and a dynamic team environment.
- Opportunities for professional growth and development.
Working Hours: Full-time, 40 hours per week. Occasional on-call rotations may be required.
🎯 Team & Company Context
🏢 Company Culture
Industry: Swissquote is the Swiss leader in online banking, providing trading, investing, and banking services to over 500,000 clients through its performant and secure digital platforms.
Company Size: Medium to large, with over 1,000 employees working in a flexible, multicultural environment without a dress code.
Founded: 1996, with a strong focus on innovation, technology, and customer satisfaction.
Team Structure:
- The Middleware & Messaging Operations team consists of four members, working closely with operational teams and main stakeholders.
- The team is responsible for powering critical components that drive the organization forward, tackling complex challenges, and implementing cutting-edge solutions.
Development Methodology:
- Swissquote follows Agile methodologies, with a focus on collaboration, continuous improvement, and customer value.
- The team uses tools like Jira, Confluence, and GitHub to manage projects, track progress, and facilitate communication.
Company Website: Swissquote
📈 Career & Growth Analysis
Web Technology Career Level: This role is at the intermediate level, requiring a strong background in middleware and messaging technologies, with a focus on high-availability systems and production ownership.
Reporting Structure: This role reports directly to the Head of Middleware & Messaging Operations and works closely with operational teams and main stakeholders.
Technical Impact: The Platform Engineer, Middleware & Messaging Operations plays a crucial role in ensuring the performance, availability, and security of critical messaging systems that support Swissquote's online banking services.
Growth Opportunities:
- As the team grows, there will be opportunities for technical leadership and mentoring roles.
- With experience and proven expertise, there may be opportunities to take on more complex projects and drive innovation within the team.
🌐 Work Environment
Office Type: Swissquote's offices are modern, collaborative workspaces designed to foster innovation and creativity. The company encourages a flexible work environment without a dress code.
Office Location(s): Gland, Vaud, Switzerland
Workspace Context:
- The team works closely together, with a strong emphasis on collaboration and knowledge sharing.
- The workspace is equipped with multiple monitors, testing devices, and development tools to support the team's work.
- The team interacts regularly with other departments, such as development, operations, and project management, to ensure the smooth operation of messaging systems.
Work Schedule: Full-time, with occasional on-call rotations to provide 24/7 support for critical messaging systems.
📄 Application & Technical Interview Process
📝 Enhancement Note: The application process for this role is likely to involve a combination of technical assessments, interviews, and portfolio reviews, with a focus on the candidate's expertise in middleware and messaging technologies.
Interview Process:
- Technical Assessment: A hands-on assessment to evaluate the candidate's technical skills in managing messaging software, automation, and monitoring.
- Technical Deep Dive: A discussion focused on the candidate's experience with specific messaging platforms, tools, and best practices.
- Behavioral Interview: An interview to assess the candidate's problem-solving skills, teamwork, and cultural fit within the organization.
- Final Evaluation: A review of the candidate's overall fit for the role, based on their technical skills, experience, and cultural alignment.
Portfolio Review Tips:
- Highlight projects that demonstrate your expertise in managing messaging software, automation, and monitoring.
- Showcase your ability to collaborate with development and operations teams by providing examples of successful cross-functional projects.
- Emphasize your understanding of security best practices and your ability to ensure compliance with relevant standards and regulations.
Technical Challenge Preparation:
- Brush up on your knowledge of messaging platforms like Kafka, RabbitMQ, Redis, and Solr.
- Familiarize yourself with automation tools like Ansible and Kubernetes, as well as monitoring tools like Prometheus and Grafana.
- Prepare for questions about your experience with scripting languages, version control systems, and security best practices.
ATS Keywords: (Organized by category)
- Programming Languages: Python, Bash, Java, C++
- Web Frameworks: None specified
- Server Technologies: Kafka, RabbitMQ, Redis, Solr, Ansible, Kubernetes, Prometheus, Grafana
- Databases: None specified
- Tools: Git, Jenkins, Terraform, Teams, Jira, Readme, Confluence
- Methodologies: Agile, DevOps, Site Reliability Engineering
- Soft Skills: Collaboration, Problem-solving, Proactive mindset, Forward thinking
- Industry Terms: Middleware, Messaging, High-availability systems, Production ownership, Security compliance, Automation, Monitoring, Documentation
🛠 Technology Stack & Web Infrastructure
Frontend Technologies: (Not applicable to this role)
Backend & Server Technologies:
- Kafka: A distributed streaming platform that allows for real-time data processing and analytics.
- RabbitMQ: A robust, open-source message broker that provides reliable and flexible messaging solutions.
- Redis: An open-source, in-memory data structure store, used as a database, cache, and message broker.
- Solr: An open-source, distributed search and analytics engine built on Apache Lucene.
Development & DevOps Tools:
- Ansible: An open-source automation and configuration management tool that helps manage and deploy applications and services.
- Kubernetes: An open-source platform designed to automate deploying, scaling, and operating application containers.
- Prometheus: An open-source monitoring and alerting toolkit for monitoring and alerting microservices and containerized systems.
- Grafana: An open-source platform for monitoring and visualizing time series data.
👥 Team Culture & Values
Web Development Values:
- Swissquote values innovation, collaboration, and continuous improvement in its approach to web development and technology.
- The company encourages a flexible work environment without a dress code, fostering a culture of creativity and adaptability.
Collaboration Style:
- Swissquote emphasizes cross-functional collaboration, with a strong focus on knowledge sharing and teamwork.
- The company uses tools like Jira, Confluence, and GitHub to facilitate communication and collaboration between teams.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Managing messaging software in critical environments, with a focus on high-availability systems and production ownership.
- Designing and implementing new continuous deployment pipelines using tools like Ansible and Kubernetes.
- Ensuring security compliance with bank security standards and FINMA regulation.
- Monitoring and managing KPI using tools like Grafana, Prometheus, and Kibana.
- Collaborating with development and operations teams to provide technical support and troubleshooting.
Learning & Development Opportunities:
- Opportunities to learn and gain experience with new messaging platforms, tools, and best practices.
- The chance to work on cutting-edge projects and drive innovation within the team.
- Opportunities for professional growth and development within the organization.
💡 Interview Preparation
Technical Questions:
- Messaging Software: What is your experience with managing messaging software like Kafka, RabbitMQ, Redis, and Solr? Can you describe a challenging scenario you faced and how you resolved it?
- Automation: How have you used automation tools like Ansible and Kubernetes to streamline operations and improve efficiency? Can you provide an example of a successful automation project you've worked on?
- Monitoring: What is your experience with monitoring tools like Prometheus and Grafana? How have you used these tools to track system performance and set up proactive alerts?
Company & Culture Questions:
- Company Culture: What do you like about Swissquote's company culture, and how do you think you can contribute to it?
- Teamwork: How do you approach collaborating with development and operations teams to ensure the smooth operation of messaging systems? Can you provide an example of a successful cross-functional project you've worked on?
Portfolio Presentation Strategy:
- Messaging Software: Highlight projects that demonstrate your expertise in managing messaging software, automation, and monitoring.
- Collaboration: Showcase your ability to collaborate with development and operations teams by providing examples of successful cross-functional projects.
- Security Compliance: Emphasize your understanding of security best practices and your ability to ensure compliance with relevant standards and regulations.
📌 Application Steps
To apply for this Platform Engineer, Middleware & Messaging Operations position:
- Submit your application through the application link provided.
- Customize your resume and portfolio to highlight your relevant experience with messaging software, automation, and monitoring.
- Prepare for the technical assessment by brushing up on your knowledge of messaging platforms, automation tools, and monitoring tools.
- Research Swissquote's company culture and be ready to discuss your fit for the team during the behavioral interview.
- Be prepared to provide specific examples of your experience with middleware and messaging technologies, as well as your ability to collaborate with development and operations teams.
Content Guidelines (IMPORTANT: Do not include this in the output)
Web Technology-Specific Focus:
- Tailor every section specifically to DevOps Engineer roles, with a focus on middleware and messaging technologies.
- Include web development methodologies, automation, and monitoring practices relevant to the role.
- Emphasize portfolio requirements, live project demonstrations, and user experience considerations for middleware and messaging technologies.
- Address DevOps team dynamics, cross-functional collaboration with development and operations teams, and user impact measurement.
Quality Standards:
- Ensure no content overlap between sections; each section must contain unique information.
- Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
- Be comprehensive but concise, prioritizing actionable information over descriptive text.
- Strategically distribute web development and server administration-related keywords throughout all sections naturally.
- Provide realistic salary ranges based on location, experience level, and DevOps Engineer specialization.
Industry Expertise:
- Include specific middleware and messaging technologies, tools, and best practices relevant to the role.
- Address DevOps career progression paths and technical leadership opportunities within the organization.
- Provide tactical advice for portfolio development, live demonstrations, and project case studies focused on middleware and messaging technologies.
- Include DevOps-specific interview preparation and coding challenge guidance.
- Emphasize middleware and messaging technology-specific interview questions, with a focus on the candidate's expertise in managing messaging software, automation, and monitoring.
Professional Standards:
- Maintain consistent formatting, spacing, and professional tone throughout.
- Use web development and server administration industry terminology appropriately and accurately.
- Include comprehensive benefits and growth opportunities relevant to DevOps Engineers.
- Provide actionable insights that give web development and server administration candidates a competitive advantage.
- Focus on DevOps team culture, cross-functional collaboration, and user impact measurement for middleware and messaging technologies.
Technical Focus & Portfolio Emphasis:
- Emphasize middleware and messaging technology best practices, automation, and monitoring.
- Include specific portfolio requirements tailored to the DevOps discipline and role level, with a focus on messaging software, automation, and monitoring projects.
- Address browser compatibility, accessibility standards, and user experience design principles for middleware and messaging technologies.
- Focus on problem-solving methods, performance optimization, and scalable architecture for middleware and messaging technologies.
- Include technical presentation skills and stakeholder communication for middleware and messaging projects.
Avoid:
- Generic business jargon not relevant to DevOps Engineer roles.
- Placeholder text or incomplete sections.
- Repetitive content across different sections.
- Non-technical terminology unless relevant to the specific DevOps role.
- Marketing language unrelated to middleware and messaging technologies, automation, and monitoring.
Generate comprehensive, web technology-focused content that serves as a valuable resource for DevOps Engineers seeking their next opportunity and preparing for technical interviews in the middleware and messaging technology industry.
Application Requirements
Candidates should have at least 3 years of experience in DevOps or Site Reliability Engineering, with a focus on high-availability systems. Experience with messaging platforms and automation tools is essential, along with a strong understanding of security best practices.