📍 Job Overview

Job Title: Partner Enablement Success Senior Manager, Revenue Cloud
Company: Salesforce
Location: Chicago, Illinois, United States
Job Type: Full-Time, Remote OK (30% travel)
Category: Sales & Marketing
Date Posted: 2025-07-31
Experience Level: 5-10 years

🚀 Role Summary

Lead technical product enablement for the Revenue Cloud partner ecosystem, driving customer success and implementation readiness.
Collaborate cross-functionally with stakeholders to develop and deliver enablement programs, workshops, and resources.
Grow the depth of expertise among partners by understanding specific use cases and building hands-on workshops.
Engage with the SI community, gather feedback, and drive collaboration between partners and Salesforce.

📝 Enhancement Note: This role requires a strong understanding of Revenue Cloud products, enablement strategies, and partner ecosystems. Experience in customer or channel technical roles, preferably with SI or GSI partners, is highly desirable.

💻 Primary Responsibilities

Program Development & Delivery: Prioritize, lead, develop, deliver, and maintain repeatable technical enablement content, hands-on exercises, presentations, and programs targeted at System Implementers (SIs) globally.
Product Readiness & Launch: Align with Product leaders to help launch and build product readiness for New Product Introductions (NPI) and critical product updates (CPU).
Cross-Functional Collaboration: Work with Product Management, OU leads, Marketing, CSG, A&C teams, internal and external SMEs to build and structure programs that equip partners for delivery readiness.
Community Engagement: Engage with the SI community via Revenue Cloud Partner Community User Group, Slack Channel, and host Partner Advisory Board (PAB) sessions to showcase product roadmaps and gather feedback.
Localization & Adaptation: Localize capacity and capability offerings to meet local regulations, culture, and business environment as needed.

📝 Enhancement Note: This role requires strong project management, analytical, and organizational skills to manage multiple initiatives, stakeholders, and timelines effectively.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field. An MBA would be an asset.

Experience: Minimum of 5 years in a customer or channel technical role focused on regional SI's or GSIs, with a consistent track record in leading, building, and implementing enablement strategy and delivering technical hands-on enablement.

Required Skills:

Advanced knowledge of Revenue Cloud, CPQ, and Billing products
Strong analytical, organizational, and project management skills
Ability to work cross-functionally in a changing environment
Executive presence and thought leadership
Salesforce Administrator Certification (preferred)

Preferred Skills:

Experience in a customer or channel technical role focused on regional SI's or GSIs
Enablement experience in technical product training
Deep technical product knowledge to function as a leader/advisor and deliver training to strategic global and regional partners
Consistent track record in leading, building, and implementing enablement strategy and delivering technical hands-on enablement
Enterprise software market experience and PaaS, SaaS, and/or Cloud technology companies

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong understanding of Revenue Cloud products, implementation procedures, and best practices.
Showcase your ability to develop and deliver technical enablement content, hands-on exercises, and workshops.
Highlight your experience working with System Integrators (SIs) and understanding their unique needs and challenges.

Technical Documentation:

Provide examples of how you've gathered and acted on feedback from partners to improve enablement programs and resources.
Showcase your ability to track and report on the effectiveness of enablement programs using dashboards and other tracking tools.

💵 Compensation & Benefits

Salary Range: $155,400 to $213,800 annually (Illinois-based roles)

Benefits:

Time Off Programs
Medical, Dental, Vision, and Mental Health Support
Paid Parental Leave
Life and Disability Insurance
401(k) and Employee Stock Purchasing Program

Working Hours: Full-time, with a 30% travel requirement.

🎯 Team & Company Context

Company Culture:

Industry: Salesforce is a leading AI CRM company, where humans and agents drive customer success together.
Company Size: Large (over 50,000 employees)
Founded: 1999, with a strong focus on innovation, trust, and customer success.

Team Structure:

The Partner Enablement team is part of the Product Marketing organization and works cross-functionally with various teams, including Product Management, Marketing, CSG, and A&C.
This role is the Revenue Cloud Partner Enablement lead, supporting the global Revenue Cloud SI ecosystem.

Development Methodology:

Salesforce follows Agile methodologies, with a focus on customer success, innovation, and continuous improvement.
The company encourages a culture of collaboration, knowledge sharing, and continuous learning.

Company Website: Salesforce.com

📝 Enhancement Note: Salesforce is known for its strong company culture, with a focus on innovation, trust, and customer success. This role offers the opportunity to work in a dynamic, fast-paced environment with a global team.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Manager level, with a focus on technical product enablement, partner ecosystem growth, and customer success.

Reporting Structure: This role reports to the Senior Manager, Partner Enablement, within the Product Marketing organization.

Technical Impact: This role has a significant impact on the Revenue Cloud partner ecosystem, driving customer success through technical enablement, product readiness, and implementation best practices.

Growth Opportunities:

Career Progression: With experience and strong performance, this role can lead to senior leadership positions within the Partner Enablement or Product Marketing organizations.
Technical Skill Development: This role offers the opportunity to deepen technical product knowledge, enablement strategies, and partner ecosystem management skills.
Technical Leadership: As the Revenue Cloud Partner Enablement lead, this role provides the opportunity to drive strategic decisions and influence the partner ecosystem's growth and success.

📝 Enhancement Note: This role offers significant growth potential for the right candidate, with opportunities to advance their career in technical product enablement, partner ecosystem management, and customer success.

🌐 Work Environment

Office Type: Hybrid, with a remote-friendly culture and a 30% travel requirement.

Office Location(s): Chicago, Illinois, United States (with global partner engagement)

Workspace Context:

Collaborative workspace with a focus on cross-functional team interaction and knowledge sharing.
Access to relevant tools, resources, and training to support technical enablement and partner ecosystem growth.
Flexible work arrangements to support work-life balance.

Work Schedule: Full-time, with a 30% travel requirement and flexible hours to accommodate partner time zones and project deadlines.

📝 Enhancement Note: Salesforce offers a flexible, remote-friendly work environment with a strong focus on collaboration, knowledge sharing, and work-life balance.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: Ensure your resume highlights relevant experience in technical product enablement, partner ecosystem management, and customer success.
Phone Screen: A brief call to discuss your experience, skills, and fit for the role.
On-site Interview: A full-day on-site interview, including presentations, workshops, and panel discussions with key stakeholders.
- Presentation: Prepare a 15-minute presentation showcasing your understanding of Revenue Cloud products, implementation procedures, and best practices. Be ready to answer questions about your presentation and the underlying concepts.
- Workshop: Lead a 60-minute hands-on workshop, demonstrating your ability to develop and deliver technical enablement content. Choose a relevant topic and prepare engaging, interactive activities to keep participants engaged and learning.
- Panel Discussion: Participate in a panel discussion with key stakeholders, answering questions about your experience, skills, and fit for the role. Be prepared to ask insightful questions about the team, company, and growth opportunities.
Final Decision: A decision will be made based on your performance throughout the interview process.

Portfolio Review Tips:

Highlight your experience in technical product enablement, partner ecosystem management, and customer success.
Showcase your ability to develop and deliver technical enablement content, hands-on exercises, and workshops.
Demonstrate your understanding of Revenue Cloud products, implementation procedures, and best practices.

Technical Challenge Preparation:

Brush up on your Revenue Cloud product knowledge, focusing on advanced features and use cases.
Prepare for questions about enablement strategies, partner ecosystem management, and customer success.
Practice your presentation and workshop delivery skills, ensuring your content is engaging, informative, and tailored to the audience.

ATS Keywords:

Technical Product Knowledge
Partner Ecosystem Management
Customer Success
Enablement Strategy
Technical Training
System Integrators (SIs)
Global System Integrators (GSIs)
Revenue Cloud
CPQ
Billing
Product Readiness
New Product Introductions (NPI)
Critical Product Updates (CPU)
Cross-Functional Collaboration
Stakeholder Engagement
Feedback Gathering
Local Regulations
Ambiguity Tolerance

📝 Enhancement Note: Tailor your resume, portfolio, and interview preparation to highlight relevant experience, skills, and achievements in technical product enablement, partner ecosystem management, and customer success.

🛠 Technology Stack & Web Infrastructure

Product Knowledge:

Revenue Cloud (Advanced, CPQ, Billing)
Salesforce Platform (Sales Cloud, Service Cloud, Marketing Cloud)
Other relevant Salesforce products and integrations

Enablement Tools:

Salesforce Content Management System (CMS)
Salesforce Knowledge Base
Salesforce Trailhead
Other relevant enablement tools and platforms

📝 Enhancement Note: Familiarize yourself with the Salesforce product suite, with a focus on Revenue Cloud, to demonstrate your technical product knowledge and enablement expertise.

👥 Team Culture & Values

Salesforce Values:

Customer Success
Innovation
Trust
Equality
Sustainability

Collaboration Style:

Cross-functional collaboration with a focus on knowledge sharing, continuous learning, and customer success.
A culture of trust, respect, and inclusivity, with a strong emphasis on diversity, equity, and inclusion.
A growth mindset, with a focus on continuous improvement, innovation, and customer success.

📝 Enhancement Note: Salesforce is known for its strong company culture, with a focus on innovation, trust, and customer success. This role offers the opportunity to work in a dynamic, fast-paced environment with a global team.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Staying up-to-date with the latest Revenue Cloud product features, updates, and best practices.
Developing and delivering technical enablement content that is engaging, informative, and tailored to the audience.
Managing multiple initiatives, stakeholders, and timelines effectively in a changing environment.

Learning & Development Opportunities:

Deepening your technical product knowledge and enablement expertise through training, workshops, and hands-on experience.
Expanding your understanding of the partner ecosystem, with a focus on System Integrators (SIs) and Global System Integrators (GSIs).
Developing your leadership, management, and strategic decision-making skills through mentorship, coaching, and on-the-job experience.

📝 Enhancement Note: This role offers significant learning and development opportunities for the right candidate, with exposure to cutting-edge technology, a global partner ecosystem, and a dynamic, fast-paced work environment.

💡 Interview Preparation

Technical Questions:

Product Knowledge: Demonstrate your understanding of Revenue Cloud products, implementation procedures, and best practices. Be prepared to discuss advanced features, use cases, and industry trends.
Enablement Strategy: Explain your approach to technical product enablement, partner ecosystem management, and customer success. Be ready to discuss your experience developing and delivering enablement programs, workshops, and resources.
Partner Ecosystem Management: Describe your experience working with System Integrators (SIs) and Global System Integrators (GSIs). Discuss your strategies for growing the partner ecosystem, driving customer success, and managing partner relationships.
Customer Success: Explain your approach to customer success, focusing on technical enablement, product readiness, and implementation best practices. Be ready to discuss your experience gathering and acting on customer feedback to improve enablement programs and resources.

Company & Culture Questions:

Salesforce Culture: Demonstrate your understanding of Salesforce's company culture, values, and mission. Be prepared to discuss how your personal values align with the company's and how you can contribute to its success.
Team Dynamics: Ask insightful questions about the team, company, and growth opportunities. Show genuine interest in the role, team, and company, and be ready to discuss your fit and potential contributions.

Portfolio Presentation Strategy:

Tailor your portfolio to highlight relevant experience, skills, and achievements in technical product enablement, partner ecosystem management, and customer success.
Showcase your ability to develop and deliver technical enablement content, hands-on exercises, and workshops.
Demonstrate your understanding of Revenue Cloud products, implementation procedures, and best practices.

📝 Enhancement Note: Prepare thoroughly for your interviews, focusing on your technical product knowledge, enablement expertise, and understanding of the partner ecosystem. Tailor your portfolio and interview preparation to highlight your unique skills, experiences, and achievements.

📌 Application Steps

To apply for this Partner Enablement Success Senior Manager, Revenue Cloud position:

Resume Customization: Tailor your resume to highlight relevant experience, skills, and achievements in technical product enablement, partner ecosystem management, and customer success. Include specific examples of your enablement strategies, partner ecosystem management, and customer success initiatives.
Portfolio Preparation: Prepare a portfolio showcasing your experience in technical product enablement, partner ecosystem management, and customer success. Include examples of your enablement programs, workshops, and resources, as well as your approach to gathering and acting on customer feedback.
Interview Preparation: Prepare for technical and behavioral interview questions, focusing on your technical product knowledge, enablement expertise, and understanding of the partner ecosystem. Practice your presentation and workshop delivery skills, ensuring your content is engaging, informative, and tailored to the audience.
Company Research: Research Salesforce's company culture, values, and mission. Prepare insightful questions about the team, company, and growth opportunities, demonstrating your genuine interest in the role and organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Partner Enablement Success Senior Manager, Revenue Cloud