📍 Job Overview

Job Title: PACE Engagement Manager, Prototyping and Cloud Engineering (PACE)
Company: Amazon
Location: Tokyo, Tōkyō, Japan
Job Type: On-site
Category: Cloud Engineering & Management
Date Posted: June 11, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Drive innovation and cloud adoption by identifying prototyping opportunities and delivering complex customer engagements.
Collaborate with cross-functional teams to qualify, plan, and execute strategic innovation, prototyping, and developer transformation outcomes.
Establish engagement scopes, define working arrangements, and ensure return on investment for customers and Amazon.
Develop executive and senior technical relationships, and help customers structure their resources for maximum benefit from AWS cloud adoption.

📝 Enhancement Note: This role requires strong business acumen, technical proficiency, and stakeholder management skills to drive customer success in the dynamic AWS cloud landscape.

💻 Primary Responsibilities

Proactive Opportunity Identification: Proactively identify prototyping opportunities with customers, sales, and account teams by understanding their business priorities and technical architecture.
Customer Engagement & Visioning: Create, articulate, and position a compelling vision and value proposition for AWS cloud adoption, highlighting financial, technological, and transformational value.
Strategic Engagement Delivery: Qualify, execute, and deliver strategic innovation, prototyping, and developer transformation outcomes for various customers across industries and verticals.
Stakeholder Management & Collaboration: Drive collaboration across cross-functional teams, facilitate stakeholder management, and establish strong customer relationships.
Engagement Scoping & Management: Establish the scope of engagements, define working arrangements, and ensure feasibility and potential long-term impact for customers and Amazon.
Knowledge Sharing & Feedback: Capture learnings and customer feedback, cascade them across the organization, and participate in awareness campaigns and knowledge sharing.

📝 Enhancement Note: This role involves frequent customer interaction, requiring excellent communication skills and the ability to navigate complex technical environments.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: 4+ years of technical product or program management experience, with a focus on cloud technologies and AWS products. 3+ years of experience working directly with engineering teams and software development is preferred.

Required Skills:

Cloud Technologies (AWS, Azure, Google Cloud)
Prototyping and Cloud Engineering
Stakeholder Management
Project Management (scope, schedule, budget, quality, risk, and critical path management)
Technical Architecture
Business Acumen
Problem-Solving Skills
Strong Communication Skills

Preferred Skills:

Experience with emerging technologies (AI, ML, Big Data, IoT, computer vision, AR/VR)
Familiarity with AWS services and products
Experience in a customer-facing role
Ability to manage multiple projects and priorities

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a track record of successful cloud engineering and prototyping projects.
Showcase experience in driving customer success and adoption of emerging technologies.
Highlight strong stakeholder management and communication skills through case studies or testimonials.

Technical Documentation:

Provide detailed project documentation, including scope, objectives, methodology, and outcomes.
Include customer feedback and lessons learned to demonstrate continuous improvement.
Showcase technical architecture diagrams and explain design decisions for complex projects.

📝 Enhancement Note: As this role focuses on customer engagement and strategic planning, a well-curated portfolio emphasizing customer success stories and strategic thinking is crucial.

💵 Compensation & Benefits

Salary Range: ¥7,000,000 - ¥12,000,000 per year (Based on market research for mid-senior level cloud engineering roles in Tokyo)

Benefits:

Comprehensive health, dental, and vision care
Retirement savings plans
Generous paid time off (vacation, sick, and holidays)
Employee discounts on Amazon products and services
Professional development opportunities and career advancement

Working Hours: Full-time (40 hours/week), with flexible working hours and potential overtime during project deadlines or maintenance windows.

📝 Enhancement Note: Salary range is estimated based on market research for mid-senior level cloud engineering roles in Tokyo, considering experience level and cost of living.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and cloud services

Company Size: Large (Over 1,000,000 employees)

Founded: 1994

Team Structure:

Collaborative and cross-functional teams
Flat hierarchy with emphasis on agility and innovation
Strong focus on customer obsession and ownership

Development Methodology:

Agile and iterative development processes
Customer-centric design and user experience focus
Continuous integration, continuous deployment (CI/CD) pipelines

Company Website: www.amazon.jobs

📝 Enhancement Note: Amazon's culture emphasizes innovation, customer obsession, and ownership, which directly translates to the PACE Engagement Manager role.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (5-10 years) - Experienced professionals with a proven track record in cloud engineering, prototyping, and customer engagement.

Reporting Structure: Reports directly to the PACE team lead or manager, with close collaboration with cross-functional teams, including solutions architecture, sales, and account teams.

Technical Impact: Drives strategic innovation, prototyping, and cloud adoption for customers, influencing their technical architecture and user experience.

Growth Opportunities:

Technical Growth: Deepen expertise in emerging technologies, AWS services, and cloud engineering best practices.
Leadership Growth: Develop leadership skills through mentoring, team management, and architecture decision-making.
Career Progression: Transition into senior roles, such as Principal Engagement Manager or Technical Specialist, focusing on strategic customer engagement and thought leadership.

📝 Enhancement Note: This role offers significant growth potential in both technical expertise and leadership skills, with opportunities to influence customer success and drive strategic innovation.

🌐 Work Environment

Office Type: Modern, collaborative workspaces with a focus on employee comfort and productivity.

Office Location(s): Tokyo, Japan (Shinjuku and other locations)

Workspace Context:

Open-plan offices with dedicated team spaces and meeting rooms
State-of-the-art technology infrastructure, including high-speed internet and multiple monitors
On-site cafeterias and recreational facilities

Work Schedule: Full-time (40 hours/week), with flexible working hours and potential overtime during project deadlines or maintenance windows.

📝 Enhancement Note: Amazon's work environment emphasizes collaboration, innovation, and employee well-being, providing a supportive workspace for driving customer success.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: Discuss your experience, skills, and motivation for the role (30-45 minutes)
Technical Deep Dive: Delve into your technical expertise, problem-solving skills, and understanding of cloud engineering and prototyping (60-90 minutes)
Behavioral & Cultural Fit: Assess your communication skills, stakeholder management, and cultural fit with Amazon (60-90 minutes)
Final Interview: Meet with the hiring manager or team lead to discuss your fit for the role and answer any remaining questions (30-45 minutes)

Portfolio Review Tips:

Highlight customer success stories and strategic thinking in your portfolio.
Include detailed project documentation, customer feedback, and lessons learned.
Showcase your ability to manage complex projects and drive customer engagement.

Technical Challenge Preparation:

Brush up on your knowledge of cloud engineering, prototyping, and AWS services.
Practice explaining technical concepts clearly and concisely.
Prepare examples demonstrating your problem-solving skills and ability to drive customer success.

ATS Keywords: (Organized by category)

Cloud Platforms: AWS, Azure, Google Cloud
Cloud Services: EC2, RDS, S3, Lambda, API Gateway, CloudFront
Emerging Technologies: AI, ML, Big Data, IoT, AR/VR, computer vision
Project Management: Agile, Scrum, Kanban, JIRA, Asana, Trello
Stakeholder Management: Customer engagement, communication, collaboration, teamwork
Soft Skills: Problem-solving, critical thinking, decision-making, adaptability

📝 Enhancement Note: The interview process focuses on assessing your technical expertise, problem-solving skills, and cultural fit, with a strong emphasis on customer engagement and strategic thinking.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

AWS (Primary)
Azure, Google Cloud (Secondary, as needed)

Cloud Services:

Compute: EC2, Lambda, Fargate, EKS
Storage: S3, EBS, EFS, Glacier
Databases: RDS, DynamoDB, Redshift, ElastiCache
Networking: VPC, Direct Connect, Route 53, CloudFront
Management & Governance: CloudFormation, CloudWatch, IAM, CloudTrail

Emerging Technologies:

AI & ML: SageMaker, DeepRacer, Comprehend, Textract
IoT: AWS IoT, Greengrass, FreeRTOS
AR/VR: Sumerian, Lumberyard
Computer Vision: Rekognition, DeepRacer

Project Management & Collaboration Tools:

JIRA, Confluence, Trello, Asana, Slack, Microsoft Teams

📝 Enhancement Note: Familiarity with AWS services and emerging technologies is crucial for this role, as they form the foundation for driving customer success and strategic innovation.

👥 Team Culture & Values

Web Development Values:

Customer Obsession: Relentlessly focus on customer needs and deliver innovative solutions.
Ownership: Take ownership of outcomes and drive results.
Invent & Simplify: Embrace innovation and simplify processes to enhance customer experience.
Learn & Be Curious: Stay curious and continuously learn to improve your skills and knowledge.

Collaboration Style:

Bias for Action: Make decisions and take calculated risks to drive progress.
Frugality: Focus on efficiency and cost-effectiveness in resource allocation.
Earn Trust: Build relationships based on integrity, transparency, and reliability.
Dive Deep: Go beyond the surface and understand the root cause of issues to drive effective solutions.

📝 Enhancement Note: Amazon's culture emphasizes customer obsession, innovation, and ownership, which are essential for driving customer success and strategic engagement in the PACE Engagement Manager role.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Emerging Technologies: Stay up-to-date with the latest AWS services and emerging technologies to drive customer success.
Customer Complexity: Navigate complex customer environments and tailor solutions to their unique needs and constraints.
Stakeholder Management: Balance the needs and expectations of multiple stakeholders, including customers, sales teams, and internal teams.
Strategic Thinking: Develop and execute strategic plans for customer engagement and cloud adoption.

Learning & Development Opportunities:

AWS Training & Certification: Pursue AWS certifications and training to deepen your expertise in cloud engineering and emerging technologies.
Conferences & Events: Attend industry conferences, meetups, and webinars to stay informed about the latest trends and best practices.
Mentorship & Leadership Development: Seek mentorship opportunities and develop your leadership skills through team management and architecture decision-making.

📝 Enhancement Note: This role presents significant technical challenges and growth opportunities, requiring strong problem-solving skills, strategic thinking, and a commitment to continuous learning.

💡 Interview Preparation

Technical Questions:

AWS Services: Demonstrate your proficiency in AWS services and how you've leveraged them to drive customer success in previous projects.
Emerging Technologies: Discuss your experience with emerging technologies and how you've integrated them into cloud engineering projects.
Problem-Solving: Present case studies showcasing your ability to identify, analyze, and resolve complex technical challenges.

Company & Culture Questions:

Customer Obsession: Explain how you've demonstrated customer obsession in previous roles and how you plan to apply this principle at Amazon.
Innovation: Describe your approach to driving innovation and strategic thinking in customer engagements.
Teamwork: Share examples of successful cross-functional collaboration and how you've driven stakeholder management in previous projects.

Portfolio Presentation Strategy:

Storytelling: Craft a compelling narrative around your portfolio projects, focusing on customer success and strategic impact.
Data-Driven Insights: Include data and metrics to demonstrate the effectiveness of your solutions and the value they delivered to customers.
Before & After: Showcase the transformation of customer environments before and after implementing your cloud engineering and prototyping solutions.

📝 Enhancement Note: The interview process focuses on assessing your technical expertise, problem-solving skills, and cultural fit, with a strong emphasis on customer engagement and strategic thinking.

📌 Application Steps

To apply for this PACE Engagement Manager, Prototyping and Cloud Engineering (PACE) position:

Customize Your Portfolio: Tailor your portfolio to highlight customer success stories, strategic thinking, and technical expertise relevant to this role.
Optimize Your Resume: Emphasize your experience in cloud engineering, prototyping, and customer engagement, using relevant keywords and quantifiable achievements.
Prepare for Technical Interviews: Brush up on your AWS services and emerging technologies knowledge, and practice explaining technical concepts clearly and concisely.
Research Amazon: Familiarize yourself with Amazon's culture, values, and customer-centric approach to ensure a strong cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

PACE Engagement Manager , Prototyping and Cloud Engineering (PACE)