Ops Spec: Network Engineer
📍 Job Overview
- Job Title: Ops Spec: Network Engineer
- Company: BCXP
- Location: Musina, Limpopo, South Africa
- Job Type: On-site
- Category: Network Engineering
- Date Posted: 2025-06-18
- Experience Level: 2-5 years
- Remote Status: On-site
🚀 Role Summary
- Key Responsibilities: Ensure quality standards in network design, manage change, monitor network stability, and support users.
- Key Skills: Customer Service, ICT Knowledge, Process Orientation, Result Orientation, Infrastructure Development, and Support.
- Team & Culture: Collaborate with cross-functional teams, manage direct reports, and contribute to research and assessment of new technologies.
💻 Primary Responsibilities
- Network Design & Management: Evaluate, design, and prepare detailed specifications for complex networks and communication systems.
- Change Management: Manage change, constantly reviewing design, and responding to optimization changes.
- Network Monitoring: Monitor and control the network to ensure its day-to-day stability.
- Problem Management: Manage problems and assist with support functions.
- Technology Assessment: Contribute to the research and assessment of new technologies as well as customer needs.
- Service Level Monitoring: Monitor service levels and contribute to the development of standards and specifications.
- System Testing: Test systems and keep records of technical details on network design, implementation plans, and capital projects.
- User Support: Support users and support staff, attend to IMACD's (Installation, Modification, Addition, Change, Delete), and provide network administration and support.
- System Integration: Integrate systems.
📝 Enhancement Note: The role requires a strong understanding of network infrastructure, change management processes, and customer support skills. Familiarity with BCX's standards and procedures is essential.
🎓 Skills & Qualifications
Education:
- NQF 6: 3-year Degree/Diploma/National Diploma
- OR NQF 4: Grade 12
Experience:
- 3 years' experience
- OR Grade 12 & 5 years' experience
Certifications:
- CCIE (Cisco Certified Internetworking Expert)
- ITIL
Preferred Skills:
- Strong communication skills
- Problem-solving abilities
- Adaptability to new technologies
- Leadership and team management skills
📝 Enhancement Note: While not explicitly stated, having experience with relevant network protocols, routing, and switching technologies would be beneficial. Familiarity with IT service management frameworks like ITIL is also advantageous.
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Detailed network diagrams and documentation showcasing your design and implementation skills.
- Case studies demonstrating problem-solving, network optimization, and customer support.
- Testimonials or recommendations from colleagues or superiors highlighting your technical expertise and teamwork.
Technical Documentation:
- Well-structured and comprehensive network design and implementation plans.
- Records of technical details, including network configurations, protocols, and performance metrics.
- Documentation of troubleshooting steps, resolutions, and lessons learned.
📝 Enhancement Note: As this role involves managing and designing complex networks, a well-organized and detailed portfolio demonstrating your technical skills and problem-solving abilities is crucial.
💵 Compensation & Benefits
Salary Range: The salary range for this role in South Africa, based on experience and industry standards, is approximately R350,000 - R500,000 per annum.
Benefits:
- Competitive benefits package
- Opportunities for professional development and growth
- A dynamic and collaborative work environment
Working Hours: Full-time, billable position with standard office hours.
📝 Enhancement Note: While the salary range is an estimate, it is based on market research and industry standards for network engineering roles in South Africa.
🎯 Team & Company Context
🏢 Company Culture
Industry: Technology and telecommunications
Company Size: Medium to large-sized enterprise
Founded: Not specified
Team Structure:
- Reports to multiple managers, including Manager: Service Operations (Financial), Manager: Workflow and SIM Officer, and Manager Network Service Operations.
- Manages a team of 1-0 direct reports.
Development Methodology:
- Agile/Scrum methodologies for project management and task tracking.
- Collaborative development and code review processes.
- Continuous integration and deployment pipelines for automated testing and deployment.
Company Website: BCXP Website
📝 Enhancement Note: BCXP operates in the technology and telecommunications industry, focusing on providing integrated technology solutions. Their culture emphasizes collaboration, innovation, and customer-centricity.
📈 Career & Growth Analysis
Network Engineering Career Level: This role is at the intermediate to senior level, focusing on network design, management, and optimization. It requires a solid understanding of network infrastructure, protocols, and best practices.
Reporting Structure: The role reports to multiple managers, indicating a matrix organizational structure and cross-functional collaboration.
Technical Impact: The role has a significant impact on network performance, stability, and user experience. It involves designing, managing, and optimizing complex network systems, ensuring they meet BCXP's standards and customer expectations.
Growth Opportunities:
- Technical Progression: Develop expertise in specific network technologies, protocols, or domains (e.g., wireless networks, network security, or data center networking).
- Leadership: Transition into a management or architectural role, overseeing larger teams or complex projects.
- Specialization: Specialize in emerging technologies or industry-specific networking solutions.
📝 Enhancement Note: The role offers opportunities for technical growth and career progression within the network engineering domain. Familiarity with BCXP's technology stack and industry-specific networking solutions can accelerate career advancement.
🌐 Work Environment
Office Type: On-site, client-based position
Office Location(s): Musina, Limpopo, South Africa
Workspace Context:
- Collaborative workspaces with cross-functional teams, including network architects, project managers, and other engineers.
- Access to relevant tools, software, and resources for network design, management, and optimization.
- Opportunities for professional development and training.
Work Schedule: Standard office hours with flexibility for deployment windows, maintenance, and project deadlines.
📝 Enhancement Note: The on-site, client-based work environment requires strong communication skills, adaptability, and the ability to work effectively with diverse teams.
📄 Application & Technical Interview Process
Interview Process:
- Phone/Video Screen: A brief conversation to assess communication skills, experience, and cultural fit.
- Technical Assessment: A hands-on assessment of network design, configuration, and troubleshooting skills.
- On-site Interview: A face-to-face interview with the hiring manager and team members to discuss the role, company culture, and career growth opportunities.
- Final Decision: A final review of the top candidates and an offer extension.
Portfolio Review Tips:
- Highlight your network design, configuration, and optimization projects.
- Include case studies demonstrating problem-solving, user support, and team collaboration.
- Showcase your understanding of network protocols, best practices, and emerging technologies.
Technical Challenge Preparation:
- Brush up on your knowledge of network protocols, routing, and switching technologies.
- Familiarize yourself with BCXP's technology stack and industry-specific networking solutions.
- Prepare for hands-on network design and troubleshooting exercises.
ATS Keywords: Network Design, Network Management, Network Optimization, Network Protocols, Routing, Switching, Network Infrastructure, Customer Support, Team Management, Agile Methodologies, ITIL, CCIE, IT Service Management.
📝 Enhancement Note: The interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit. Familiarity with BCXP's technology stack and industry-specific networking solutions is essential for success.
🛠 Technology Stack & Web Infrastructure
Networking Technologies:
- Cisco Certified Internetworking Expert (CCIE)
- Cisco IOS (Internetwork Operating System)
- Routing protocols (e.g., BGP, OSPF, EIGRP)
- Switching technologies (e.g., Layer 2 and Layer 3 switching)
- Network security (e.g., firewalls, intrusion prevention, and access control)
Network Infrastructure:
- Data center networking (e.g., top-of-rack switches, leaf-spine architecture)
- Campus networking (e.g., access switches, distribution switches, and core switches)
- Wide area networking (e.g., MPLS, VPN, and SD-WAN)
Collaboration & Productivity Tools:
- Microsoft Office Suite (e.g., Word, Excel, PowerPoint)
- Project management tools (e.g., Jira, Microsoft Project)
- Collaboration platforms (e.g., Microsoft Teams, Slack)
📝 Enhancement Note: Familiarity with BCXP's technology stack, including Cisco networking technologies, routing protocols, and network security solutions, is crucial for success in this role.
👥 Team Culture & Values
Network Engineering Values:
- Expertise: Demonstrate deep technical knowledge and a commitment to continuous learning.
- Collaboration: Work effectively with cross-functional teams, including network architects, project managers, and other engineers.
- Customer Focus: Prioritize user experience and customer needs in network design and management.
- Innovation: Embrace emerging technologies and industry best practices to drive network optimization and performance improvement.
Collaboration Style:
- Cross-functional Integration: Collaborate with various teams, including network architects, project managers, and designers, to ensure network solutions meet user requirements and business objectives.
- Code Review Culture: Participate in collaborative code reviews and knowledge-sharing sessions to ensure high-quality network designs and configurations.
- Knowledge Sharing: Contribute to the professional development of team members through mentoring, training, and knowledge-sharing sessions.
📝 Enhancement Note: BCXP's network engineering team values expertise, collaboration, customer focus, and innovation. Working effectively within a cross-functional team and embracing a culture of continuous learning is essential for success.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Design and optimize complex network architectures to meet BCXP's standards and customer expectations.
- Troubleshoot and resolve network issues, ensuring minimal downtime and user impact.
- Manage change and respond to optimization requests, balancing technical feasibility and business requirements.
- Stay current with emerging technologies and industry best practices, integrating new solutions into the network infrastructure.
Learning & Development Opportunities:
- Technical Skill Development: Deepen your expertise in specific network technologies, protocols, or domains through online courses, workshops, and certifications.
- Conference Attendance: Attend industry conferences and events to network with peers, learn about emerging technologies, and gain insights into best practices.
- Mentorship & Leadership: Seek mentorship opportunities from senior network engineers and team leaders to develop your leadership skills and gain insights into strategic decision-making.
📝 Enhancement Note: The role presents technical challenges and learning opportunities that can drive professional growth and career advancement within the network engineering domain.
💡 Interview Preparation
Technical Questions:
- Network Design: Describe your approach to network design, considering factors such as scalability, performance, and security.
- Troubleshooting: Walk through a network troubleshooting scenario, explaining your thought process, tools, and steps to resolve the issue.
- Network Security: Discuss network security best practices, including firewalls, intrusion prevention, and access control.
Company & Culture Questions:
- BCXP's Technology Stack: Demonstrate your understanding of BCXP's technology stack, including Cisco networking technologies, routing protocols, and network security solutions.
- Industry Trends: Share your insights into emerging technologies and industry trends, and how they might impact BCXP's network infrastructure.
- Customer Focus: Explain how you prioritize user experience and customer needs in network design and management.
Portfolio Presentation Strategy:
- Network Design Projects: Highlight your network design projects, emphasizing your understanding of network architecture, protocols, and best practices.
- Troubleshooting Case Studies: Present case studies demonstrating your problem-solving skills and ability to resolve complex network issues.
- User Support & Collaboration: Showcase your ability to work effectively with cross-functional teams and provide user support, ensuring network solutions meet user requirements and business objectives.
📝 Enhancement Note: Preparing for the technical interview involves brushing up on your network engineering skills, understanding BCXP's technology stack, and demonstrating your problem-solving abilities and customer focus.
📌 Application Steps
To apply for this Ops Spec: Network Engineer position:
- Update Your Resume: Highlight your relevant network engineering experience, certifications, and technical skills.
- Prepare Your Portfolio: Showcase your network design, configuration, and optimization projects, as well as case studies demonstrating problem-solving, user support, and team collaboration.
- Research BCXP: Familiarize yourself with BCXP's technology stack, industry-specific networking solutions, and company culture.
- Practice Technical Interview Questions: Brush up on your network engineering skills, focusing on network design, configuration, and troubleshooting.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must have a minimum of 3 years of experience or 5 years with a Grade 12 qualification. A relevant degree or diploma is required, along with certifications such as CCIE and ITIL.