📍 Job Overview

• Job Title: Operation Shift (Data Center)
• Company: Gulf Group
• Location: Bangkok, Krung Thep Maha Nakhon, Thailand
• Job Type: On-site
• Category: Server Administration & Infrastructure
• Date Posted: June 13, 2025
• Experience Level: Entry to Mid-level (0-2 years)
• Remote Status: On-site

🚀 Role Summary

• Monitor and maintain data center systems, ensuring optimal performance and minimal downtime.
• Perform routine inspections and preventive maintenance to prevent failures and ensure smooth operations.
• Respond promptly to alerts, alarms, and incidents, escalating issues as necessary to maintain high system availability.
• Maintain accurate logs and records of all operational activities, incidents, and maintenance tasks performed during the shift.
• Collaborate with cross-functional teams to resolve operational issues efficiently and effectively.

💻 Primary Responsibilities

🔒 Data Center System Monitoring

• Monitor power, cooling, fire suppression, and physical security systems to ensure optimal performance and prevent failures.
• Respond promptly to alerts, alarms, and incidents, escalating issues to higher-level technical teams or management as necessary.
• Maintain accurate logs and records of all operational activities, incidents, and maintenance tasks performed during the shift.

🛠️ Preventive Maintenance & Hardware Management

• Perform routine inspections and preventive maintenance of data center equipment to ensure optimal performance and extend equipment lifespan.
• Support the deployment, relocation, and removal of hardware and equipment in accordance with standard operating procedures.

🔐 Physical Security & Access Control

• Ensure compliance with company policies, safety protocols, and regulatory requirements related to data center operations.
• Assist in maintaining physical security and access control for the data center facility.

🤝 Cross-Functional Coordination

• Coordinate with cross-functional teams (network, facilities, security) to resolve operational issues efficiently and effectively.
• Participate in shift handover meetings to ensure seamless transition and communication between shifts.

🎓 Skills & Qualifications

Education: A bachelor's degree in IT, Electrical, or a related field is preferred. Relevant vocational training or certifications may also be considered.

Experience: Prior experience in data center operations or facility management is an advantage but not required. Entry-level candidates with relevant education and strong problem-solving skills are encouraged to apply.

Required Skills:

• Basic understanding of data center infrastructure components (power, cooling, fire safety, security).
• Ability to work in a 24/7 shift environment including nights, weekends, and holidays.
• Strong problem-solving skills and attention to detail.
• Ability to follow procedures and work independently or as part of a team.
• Physical ability to handle equipment and perform routine inspections.
• Fluent in English both written and verbal (Minimum 700 TOEIC score).

Preferred Skills:

• Experience with data center infrastructure management (DCIM) tools.
• Knowledge of data center best practices and industry standards (e.g., ANSI/TIA-942, ASHRAE, Uptime Institute).
• Familiarity with IT service management (ITSM) frameworks (e.g., ITIL).
• Basic knowledge of scripting or programming languages for automation and monitoring tasks.

📊 Web Portfolio & Project Requirements (N/A - Server Administration Role)

💵 Compensation & Benefits

Salary Range: The salary range for this role in Bangkok, Thailand is approximately 25,000 - 40,000 THB per month, based on experience and qualifications. This estimate is derived from regional market research and industry standards for server administration and infrastructure roles.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth within the organization.
• A dynamic and inclusive work environment that values diversity and encourages innovation.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.

Working Hours: The role requires working in a 24/7 shift environment, including nights, weekends, and holidays. Shift schedules will be determined based on business needs and may vary depending on the specific data center location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Gulf Group operates in the logistics and supply chain industry, with a strong focus on data center and infrastructure management. This role will play a crucial part in maintaining the company's data center operations and ensuring high system availability.

Company Size: Gulf Group is a large organization with a significant presence in the logistics and supply chain industry. This size offers opportunities for career growth and exposure to diverse projects and teams.

Founded: Gulf Group was founded in 1986 and has since grown to become one of the leading logistics providers in Thailand and the Asia-Pacific region.

Team Structure:

• The data center operations team consists of multiple shifts, each responsible for monitoring and maintaining the data center's systems and infrastructure.
• The team works closely with cross-functional teams, including network, facilities, and security, to ensure efficient and effective resolution of operational issues.
• The team structure is designed to promote collaboration, knowledge sharing, and continuous improvement in data center operations.

Development Methodology:

• The data center operations team follows established standard operating procedures (SOPs) and best practices to ensure consistent and high-quality service delivery.
• The team employs a proactive approach to incident management, focusing on prevention, early detection, and rapid resolution of issues.
• The team uses data center infrastructure management (DCIM) tools to monitor and manage data center resources, optimize performance, and minimize downtime.

Company Website: Gulf Group Website

📈 Career & Growth Analysis

Data Center Operations Career Level: This role is an entry to mid-level position in data center operations, focusing on monitoring and maintaining data center systems and infrastructure. The role offers opportunities for career growth and progression within the data center operations team or into related roles, such as data center management or IT service management.

Reporting Structure: The data center operations team is structured into shifts, with each shift led by a shift supervisor or manager. The team reports to the data center manager, who is responsible for overall data center operations and strategic planning.

Technical Impact: The data center operations team plays a critical role in ensuring high system availability and minimal downtime, which directly impacts the company's IT services, business operations, and customer experience. The team's work is essential for maintaining the company's competitive edge in the logistics and supply chain industry.

Growth Opportunities:

• Technical Skill Development: The role offers opportunities to develop technical skills in data center infrastructure management, incident management, and IT service management. Employees can also pursue relevant certifications and training to enhance their knowledge and skills.
• Leadership & Management: With experience and demonstrated performance, employees may have the opportunity to progress into leadership or management roles within the data center operations team or related areas.
• Cross-Functional Collaboration: The role provides opportunities to work with cross-functional teams, fostering a deep understanding of the company's operations and business needs. This collaboration can lead to career growth in related fields, such as IT service management or business analysis.

🌐 Work Environment

Office Type: The role is based in a data center facility, with a focus on maintaining the physical infrastructure and systems that support the company's IT services and business operations.

Office Location(s): The role is based in Bangkok, Thailand, with the specific data center location to be determined based on business needs.

Workspace Context:

• The data center facility is a highly controlled environment, with strict access controls and security measures in place to protect the company's IT assets and ensure business continuity.
• The workspace is designed to optimize efficiency and productivity, with dedicated areas for monitoring, maintenance, and incident management.
• The data center operations team works collaboratively, with regular communication and coordination to ensure seamless shift handovers and efficient issue resolution.

Work Schedule: The role requires working in a 24/7 shift environment, including nights, weekends, and holidays. Shift schedules will be determined based on business needs and may vary depending on the specific data center location.

📄 Application & Technical Interview Process

Interview Process:

• Technical Assessment: Applicants will be required to complete a technical assessment, focusing on data center infrastructure knowledge, incident management, and problem-solving skills. The assessment may include multiple-choice questions, scenario-based exercises, and practical tasks.
• Behavioral Interview: Applicants will participate in a behavioral interview, focusing on their problem-solving skills, attention to detail, and ability to work in a 24/7 shift environment. The interview may also assess the applicant's cultural fit and alignment with the company's values.
• Final Interview: Highly qualified candidates will be invited to a final interview with the data center manager or a senior member of the data center operations team. This interview will focus on the applicant's technical skills, cultural fit, and long-term career goals.

Portfolio Review Tips (N/A - Server Administration Role)

Technical Challenge Preparation:

• Familiarize yourself with data center infrastructure components, including power, cooling, fire safety, and security systems.
• Brush up on your incident management and problem-solving skills, focusing on data center-specific scenarios.
• Prepare for behavioral interview questions that assess your ability to work in a 24/7 shift environment, attention to detail, and problem-solving skills.

ATS Keywords:

• Data Center Operations
• Preventive Maintenance
• Incident Response
• Log Maintenance
• Hardware Deployment
• Compliance
• Cross-Functional Coordination
• Physical Security
• Communication
• Problem-Solving
• Attention to Detail
• Teamwork
• Independence
• English Fluency
• Flexibility
• Data Center Infrastructure Management (DCIM)
• IT Service Management (ITSM)
• ITIL
• ANSI/TIA-942
• ASHRAE
• Uptime Institute

📌 Application Steps

To apply for this data center operations position:

• Submit your application through the application link provided on the Gulf Group careers website.
• Prepare a comprehensive resume highlighting your relevant education, experience, and skills in data center operations, incident management, and problem-solving.
• Complete the technical assessment, focusing on data center infrastructure knowledge, incident management, and problem-solving skills.
• Participate in the behavioral interview, demonstrating your ability to work in a 24/7 shift environment, attention to detail, and problem-solving skills.
• Prepare for the final interview by researching the company, understanding the data center operations team's role, and considering your long-term career goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.