Open Telekom Cloud Trainee (REF4195Q) at Deutsche Telekom IT Solutions

📍 Job Overview

Job Title: Open Telekom Cloud Trainee (REF4195Q)
Company: Deutsche Telekom IT Solutions
Location: Hungary (Budapest, Debrecen, Szeged, Pécs)
Job Type: Intern
Category: IT & Software Development
Date Posted: June 19, 2025

🚀 Role Summary

Gain hands-on experience in OpenStack-based cloud technology (Open Telekom Cloud)
Collaborate with an international team and work in an agile setup
Develop strong organizational skills and task management abilities
Enhance your English communication skills in a professional environment
Contribute to the maintenance and operation of the Open Telekom Cloud platform

📝 Enhancement Note: This role offers a unique opportunity for students to gain practical experience in cloud technology and team collaboration within an international setting.

💻 Primary Responsibilities

Participate in Open Telekom Cloud (OTC) operations: Contribute to the daily management and upkeep of the OTC platform, ensuring smooth operation and high availability.
Work in the maintenance squad: Collaborate with the team to address issues, implement changes, and maintain the platform's performance and stability.
Handle ticket administration: Manage and resolve tickets using the company's ticketing tools (Jira, SNOW) efficiently and accurately.
Implement changes: Work on implementing changes and updates to the platform, ensuring minimal disruption to services and users.
Cooperate with partners: Maintain close contact with partners, fostering strong working relationships and facilitating collaboration.
Document work and tasks: Maintain clear and concise documentation of your work, ensuring knowledge sharing and easy onboarding for new team members.

📝 Enhancement Note: This role requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment. Excellent communication skills and a systematic approach to task management are essential for success in this position.

🎓 Skills & Qualifications

Education: Pursuing a degree in Computer Science, IT, or a related field. Full-time active students under the age of 25 can also apply.

Experience: No prior professional experience required; however, relevant IT technical knowledge (Linux, OpenStack, Network, etc.) would be an advantage.

Required Skills:

Good communication skills in English (written and spoken)
Strong Microsoft Excel knowledge
Excellent organizational qualities
Systematic thinking and approach to tasks
Precise task handling and documentation skills
Strong soft skills, including teamwork, adaptability, and problem-solving

Preferred Skills:

Familiarity with cloud technologies, particularly OpenStack
Experience working in an agile environment
Knowledge of ticketing tools such as Jira and SNOW

📝 Enhancement Note: While not required, having some IT technical knowledge would be beneficial for this role. The ideal candidate will be eager to learn and develop their skills in cloud technology and team collaboration.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your organizational skills through examples of successfully managed projects or events.
Showcase your problem-solving abilities by presenting case studies or projects where you identified, analyzed, and resolved issues.
Highlight your communication skills by including examples of written and verbal communication in English.

Technical Documentation:

Provide examples of well-documented tasks, projects, or processes that demonstrate your attention to detail and ability to convey complex information clearly.
Include any relevant certifications or training courses that showcase your commitment to developing your skills in cloud technology and team collaboration.

💵 Compensation & Benefits

Salary Range: The salary for this internship position is not specified. However, interns in Hungary typically earn between HUF 60,000 to HUF 100,000 per month, depending on their qualifications and experience. This role offers the opportunity to gain valuable work experience and develop essential skills in cloud technology and team collaboration.

Benefits:

Gain practical experience in cloud technology and team collaboration within an international environment.
Enhance your English communication skills and develop strong organizational skills.
Work in an agile setup and contribute to the maintenance and operation of the Open Telekom Cloud platform.
Collaborate with an international team and maintain close contact with partners.

📝 Enhancement Note: While the salary range for this internship is not specified, it is essential to consider the valuable experience and skill development opportunities this role offers. Additionally, interns may be eligible for other benefits, such as travel reimbursement or meal vouchers, which should be discussed with the hiring manager.

🎯 Team & Company Context

🏢 Company Culture

Industry: Deutsche Telekom IT Solutions operates within the telecommunications and IT services industry, providing a wide range of IT and telecommunications services to clients worldwide.

Company Size: With over 5,000 employees, Deutsche Telekom IT Solutions is one of the largest ICT employers in Hungary. This size offers interns the opportunity to work in a dynamic and diverse environment while still providing ample support and guidance.

Founded: Established in 2006, the company has since grown to become a significant player in the Hungarian IT and telecommunications landscape.

Team Structure:

The Open Telekom Cloud team consists of international professionals with diverse expertise in cloud technology, team collaboration, and project management.
The team operates in an agile setup, fostering close collaboration and continuous improvement.
Interns will work closely with the maintenance squad, contributing to the platform's operation and maintenance while learning from experienced team members.

Development Methodology:

The team follows Agile methodologies, focusing on iterative development, continuous improvement, and close collaboration with stakeholders.
Interns will participate in sprint planning, daily stand-ups, and regular retrospectives, gaining valuable insights into Agile project management.
The team uses ticketing tools such as Jira and SNOW to manage tasks and track progress.

Company Website: Deutsche Telekom IT Solutions

📝 Enhancement Note: Deutsche Telekom IT Solutions places a strong emphasis on ethical business practices, having been awarded the title of the Most Ethical Multinational Company in 2019. This focus on ethics and responsibility creates an engaging and supportive work environment for interns.

📈 Career & Growth Analysis

Web Technology Career Level: This internship offers an entry-level position in cloud technology and team collaboration, providing a solid foundation for a career in IT and software development.

Reporting Structure: Interns will report directly to the maintenance squad leader, who will provide guidance, support, and mentorship throughout the internship.

Technical Impact: As an Open Telekom Cloud trainee, you will contribute directly to the platform's operation and maintenance, ensuring high availability and minimal disruption to services and users. Your work will have a tangible impact on the platform's performance and the overall user experience.

Growth Opportunities:

Develop your skills in cloud technology, team collaboration, and project management through hands-on experience and mentorship from experienced team members.
Gain valuable insights into the telecommunications and IT services industry, expanding your knowledge and understanding of the sector.
Enhance your English communication skills and build strong organizational skills, which are highly sought after in the job market.
Network with industry professionals and establish lasting connections that may prove beneficial for your future career.

📝 Enhancement Note: While this role is an internship, it offers numerous opportunities for growth and skill development. Interns who demonstrate strong performance and a commitment to learning may be considered for full-time positions upon completion of their internship.

🌐 Work Environment

Office Type: Deutsche Telekom IT Solutions operates four sites in Budapest, Debrecen, Pécs, and Szeged, offering a modern and collaborative work environment for interns.

Office Location(s): Interns may be required to work at one or more of the company's four locations in Hungary, depending on the team's needs and the intern's availability.

Workspace Context:

The Open Telekom Cloud team provides a collaborative and supportive work environment, fostering close teamwork and knowledge sharing.
Interns will have access to the necessary tools and resources to perform their tasks effectively, including computers, software, and office supplies.
The team encourages open communication and active participation in decision-making processes, ensuring that interns feel valued and engaged.

Work Schedule: Interns are required to commit to at least 120 hours of work per month. The work schedule will be determined by the maintenance squad leader and may vary depending on the team's needs and the intern's availability.

📝 Enhancement Note: While the work schedule for this internship is flexible, it is essential to ensure that you can commit to the required hours and maintain a consistent work-life balance. Communicate your availability and any scheduling constraints with the hiring manager to ensure a mutually beneficial arrangement.

📄 Application & Technical Interview Process

Interview Process:

Online Application: Submit your application through the provided link, including your resume, cover letter, and any relevant portfolio pieces.
Phone/Video Screen: Participate in a brief phone or video call to discuss your application, qualifications, and availability.
Technical Interview: Attend a technical interview to assess your problem-solving skills, communication abilities, and cultural fit with the team.
Final Decision: Receive a final decision regarding your application, and if successful, discuss the internship details, including start date, duration, and work schedule.

Portfolio Review Tips:

Highlight your organizational skills by including examples of successfully managed projects or events.
Showcase your problem-solving abilities by presenting case studies or projects where you identified, analyzed, and resolved issues.
Demonstrate your communication skills by including examples of written and verbal communication in English.

Technical Challenge Preparation:

Familiarize yourself with the Open Telekom Cloud platform and its operation.
Brush up on your English communication skills, focusing on written and verbal communication in a professional context.
Prepare examples of your organizational skills, problem-solving abilities, and attention to detail.

ATS Keywords: (Organized by category)

Soft Skills: Organization, Systematic Thinking, Communication, Task Handling, Documentation, Adaptability, Problem-Solving
Technical Skills: Cloud Technology, OpenStack, Linux, Network, Ticketing Tools (Jira, SNOW), Agile Methodologies
Industry Terms: IT Services, Telecommunications, Cloud Operation, Maintenance, Ticket Administration, Change Implementation

📝 Enhancement Note: While this role does not require extensive technical knowledge, demonstrating a strong foundation in cloud technology, team collaboration, and problem-solving will significantly improve your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: Open Telekom Cloud (OpenStack-based)

Ticketing Tools:

Jira: Used for ticket management and tracking progress.
SNOW: Used for ticket administration and issue resolution.

Collaboration Tools:

Microsoft Office Suite: Used for document creation, editing, and sharing.
Email: Used for internal and external communication.

📝 Enhancement Note: Familiarize yourself with the Open Telekom Cloud platform, ticketing tools, and collaboration tools to ensure a smooth onboarding process and maximize your productivity during your internship.

👥 Team Culture & Values

Web Development Values:

Collaboration: Foster close teamwork and knowledge sharing to ensure the successful operation and maintenance of the Open Telekom Cloud platform.
Continuous Learning: Encourage interns to develop their skills and expand their knowledge in cloud technology, team collaboration, and project management.
Attention to Detail: Maintain a strong focus on accuracy and precision in task management and documentation.
Problem-Solving: Promote a culture of innovation and creativity, encouraging interns to identify and resolve issues proactively.

Collaboration Style:

Agile: Work in an agile setup, focusing on iterative development, continuous improvement, and close collaboration with stakeholders.
Cross-Functional: Collaborate with various teams and departments within the company to ensure the successful operation and maintenance of the Open Telekom Cloud platform.
Mentorship: Provide guidance, support, and mentorship to interns, fostering their growth and development in cloud technology and team collaboration.

📝 Enhancement Note: Deutsche Telekom IT Solutions places a strong emphasis on teamwork, collaboration, and knowledge sharing. Embracing these values will enable you to make the most of your internship experience and contribute effectively to the Open Telekom Cloud team.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Technology: Familiarize yourself with the Open Telekom Cloud platform and its operation, ensuring minimal disruption to services and users.
Ticket Administration: Manage and resolve tickets using the company's ticketing tools (Jira, SNOW) efficiently and accurately.
Change Implementation: Work on implementing changes and updates to the platform, ensuring minimal disruption to services and users.
Team Collaboration: Work effectively with an international team, fostering strong working relationships and facilitating collaboration.

Learning & Development Opportunities:

Cloud Technology: Develop your skills in cloud technology, team collaboration, and project management through hands-on experience and mentorship from experienced team members.
English Communication: Enhance your English communication skills in a professional environment, focusing on written and verbal communication.
Organizational Skills: Improve your organizational skills and task management abilities through practical experience and feedback from experienced team members.
Industry Knowledge: Gain valuable insights into the telecommunications and IT services industry, expanding your knowledge and understanding of the sector.

📝 Enhancement Note: Embrace these challenges and growth opportunities as opportunities for learning and development. By demonstrating a strong commitment to continuous improvement and a proactive approach to problem-solving, you will maximize the value of your internship experience.

💡 Interview Preparation

Technical Questions:

Cloud Technology: Demonstrate your understanding of the Open Telekom Cloud platform and its operation, discussing its architecture, components, and features.
Ticket Administration: Explain your experience with ticketing tools such as Jira and SNOW, describing your approach to ticket management and resolution.
Change Implementation: Describe your experience with implementing changes and updates to systems or platforms, discussing your approach to minimizing disruption and ensuring user satisfaction.
Team Collaboration: Discuss your experience working in a team environment, highlighting your ability to collaborate effectively with diverse groups and foster strong working relationships.

Company & Culture Questions:

Company Culture: Research Deutsche Telekom IT Solutions' company culture, values, and mission, discussing how your personal values align with the organization's.
Team Dynamics: Discuss your experience working in a team environment, highlighting your ability to collaborate effectively with diverse groups and foster strong working relationships.
Adaptability: Describe your ability to adapt to new situations, learn quickly, and respond effectively to change.

Portfolio Presentation Strategy:

Organization: Present your organizational skills by including examples of successfully managed projects or events, demonstrating your ability to handle multiple tasks and prioritize effectively.
Problem-Solving: Showcase your problem-solving abilities by presenting case studies or projects where you identified, analyzed, and resolved issues, highlighting your ability to think critically and creatively.
Communication: Demonstrate your communication skills by including examples of written and verbal communication in English, highlighting your ability to convey complex information clearly and effectively.

📝 Enhancement Note: Prepare thoroughly for your technical and company & culture questions, ensuring that you can discuss your skills, experiences, and motivations clearly and confidently. By demonstrating a strong understanding of the Open Telekom Cloud platform, team collaboration, and problem-solving, you will significantly improve your chances of success in the interview process.

📌 Application Steps

To apply for this Open Telekom Cloud Trainee position:

Submit your application: Visit the provided link and submit your application, including your resume, cover letter, and any relevant portfolio pieces.
Prepare for the phone/video screen: Familiarize yourself with the Open Telekom Cloud platform, ticketing tools, and collaboration tools. Brush up on your English communication skills and prepare examples of your organizational skills, problem-solving abilities, and attention to detail.
Research the company: Learn about Deutsche Telekom IT Solutions' company culture, values, and mission. Understand the Open Telekom Cloud platform and its operation, and be prepared to discuss your fit with the team and the organization.
Prepare for the technical interview: Review the technical questions and company & culture questions, ensuring that you can discuss your skills, experiences, and motivations clearly and confidently. Prepare examples of your organizational skills, problem-solving abilities, and attention to detail, highlighting your ability to work effectively in a team environment and contribute to the successful operation and maintenance of the Open Telekom Cloud platform.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Open Telekom Cloud Trainee (REF4195Q)