📍 Job Overview

Job Title: OnCall Site Reliability Engineer
Company: GoReel
Location: Bratislava, Slovakia (Remote)
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: June 24, 2025
Experience Level: Junior to Mid-Level (0-2 years)
Remote Status: Hybrid (Remote, Office, or Hybrid)

🚀 Role Summary

Maintain and ensure the health, performance, and high availability of GoReel's systems.
Troubleshoot and resolve incidents promptly, collaborating with development and operations teams.
Participate in on-call rotations to provide 24/7 support and optimize system performance.
Contribute to a collaborative culture, shaping the future of online gaming in the international iGaming industry.

📝 Enhancement Note: This role requires a strong focus on problem-solving, attention to detail, and effective communication in a team environment, making it an excellent opportunity for junior to mid-level DevOps engineers seeking to grow their careers in a dynamic and supportive team.

💻 Primary Responsibilities

System Monitoring & Maintenance: Monitor and maintain the health of GoReel's systems, ensuring high availability and optimal performance.
Incident Response: Respond to incidents and troubleshoot issues promptly, minimizing downtime and impact on users.
Collaboration & Optimization: Work closely with development and operations teams to implement improvements, optimize system performance, and enhance overall system reliability.
Documentation & Knowledge Sharing: Create and maintain documentation for incident response and system maintenance procedures, fostering a culture of knowledge sharing and continuous improvement.
On-Call Support: Participate in on-call rotations to provide 24/7 support, ensuring that GoReel's systems remain stable and performant at all times.

📝 Enhancement Note: This role requires a proactive approach to system management, with a strong emphasis on preventative measures and continuous improvement to minimize the occurrence and impact of incidents.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.

Experience: At least 6 months of experience in DevOps or system administration, with a strong focus on cloud infrastructure and container orchestration.

Required Skills:

Proficiency in AWS, Kubernetes, Terraform, and other relevant tools listed in the technical stack.
Strong problem-solving skills and attention to detail.
Familiarity with monitoring and logging tools (e.g., Grafana, VictoriaMetrics, Vector).
Excellent communication skills and the ability to work effectively in a team environment.
Experience with incident response and on-call rotations.

Preferred Skills:

Experience with ElasticSearch, Kafka, PostgreSQL, or Cassandra.
Familiarity with the iGaming industry or similar high-traffic, real-time environments.
Knowledge of infrastructure as code (IaC) principles and best practices.
Experience with Opsgenie or similar incident management platforms.

📝 Enhancement Note: While not explicitly stated, a solid understanding of networking, Linux, and scripting (e.g., Bash, Python) would be beneficial for this role, as they are common skills required for DevOps engineers.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to monitor and maintain system health, highlighting your experience with cloud infrastructure and container orchestration.
Showcase your problem-solving skills and incident response capabilities through case studies or live demos.
Highlight your collaboration and communication skills, emphasizing your ability to work effectively in a team environment.

Technical Documentation:

Prepare documentation outlining your approach to system monitoring, incident response, and on-call support.
Include examples of your experience with the required tools and technologies, as well as any relevant certifications or training.
Be prepared to discuss your understanding of the iGaming industry and how your skills and experience make you a strong fit for this role.

📝 Enhancement Note: While not explicitly stated, it is essential to tailor your portfolio to the specific needs of this role, emphasizing your ability to maintain and optimize system performance in a high-traffic, real-time environment.

💵 Compensation & Benefits

Salary Range: €25,000 - €35,000 per year (Based on experience and local market standards in Slovakia)

Benefits:

Competitive salary and bonus system.
Unlimited vacation and sick leave.
Professional development opportunities with a dedicated budget for self-development and learning.
Healthcare coverage for employees in Ukraine and compensation across the EU.
Mental health support with free consultations from a corporate psychologist.
Language learning support with the cost of foreign language courses covered.
Celebrations of personal milestones with special gifts.
Flexible working hours, with the option to start your day anytime between 9:00 AM and 11:00 AM.
Flexible work arrangements, offering remote, office, or hybrid work options.
Modern tech setup, providing the tools needed to perform at your best.
Relocation support if you move to one of GoReel's hubs.

📝 Enhancement Note: The provided salary range is based on market research for junior to mid-level DevOps engineers in Slovakia. However, the actual salary may vary depending on the candidate's experience, skills, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: GoReel is a top European solution provider in the international iGaming industry, focusing on online gaming and betting solutions.

Company Size: GoReel is a mid-sized company with a collaborative and supportive team culture, offering ample opportunities for professional growth and development.

Founded: GoReel was founded in 2015, with a mission to shape the future of online gaming by providing innovative and reliable solutions to the iGaming industry.

Team Structure:

The DevOps team at GoReel consists of experienced engineers responsible for maintaining and optimizing the company's infrastructure, ensuring high availability and performance.
The team works closely with development and operations teams to implement improvements and enhance overall system reliability.
The team structure is flat, fostering a culture of collaboration and knowledge sharing.

Development Methodology:

GoReel follows Agile methodologies, with a focus on continuous integration, continuous deployment, and continuous improvement.
The development process involves regular code reviews, testing, and quality assurance practices to ensure the delivery of high-quality software.
Deployment strategies include CI/CD pipelines and automated deployment tools to minimize manual intervention and reduce the risk of errors.

Company Website: www.goreel.tech

📝 Enhancement Note: GoReel's focus on the iGaming industry requires a strong understanding of real-time, high-traffic environments, making this an excellent opportunity for DevOps engineers seeking to gain experience in a unique and dynamic industry.

📈 Career & Growth Analysis

DevOps Engineer Career Level: This role is well-suited for junior to mid-level DevOps engineers seeking to gain experience in a dynamic and supportive team environment. The role offers ample opportunities for professional growth and development, with a focus on continuous learning and improvement.

Reporting Structure: The OnCall Site Reliability Engineer will report directly to the DevOps Team Lead, working closely with development and operations teams to maintain and optimize GoReel's systems.

Technical Impact: This role has a significant impact on GoReel's systems, ensuring high availability, performance, and reliability. The successful candidate will play a crucial role in minimizing downtime and maximizing user experience.

Growth Opportunities:

Technical Skill Development: GoReel offers professional development opportunities, with a dedicated budget for self-development and learning. This allows DevOps engineers to expand their skillset and advance their careers within the company.
Technical Leadership: As the company grows, there may be opportunities for DevOps engineers to take on more senior roles, such as Team Lead or Architect, where they can guide the technical direction of the team and make strategic decisions about the company's infrastructure.
Industry Expertise: Working in the iGaming industry exposes DevOps engineers to unique challenges and real-time, high-traffic environments. This experience can be invaluable for career progression and opens up opportunities in other high-traffic industries.

📝 Enhancement Note: GoReel's focus on professional development and growth makes it an attractive option for DevOps engineers seeking to advance their careers in a supportive and collaborative environment.

🌐 Work Environment

Office Type: GoReel offers a hybrid work environment, with the option to work remotely, in the office, or a combination of both. The office is designed to foster collaboration and creativity, with modern amenities and a comfortable workspace.

Office Location(s): GoReel's headquarters are located in Bratislava, Slovakia, with additional offices in Ukraine and other European locations. Remote work is an option for candidates who do not live near one of the company's offices.

Workspace Context:

Collaboration: The hybrid work environment encourages collaboration and knowledge sharing between team members, fostering a culture of continuous learning and improvement.
Tools & Equipment: GoReel provides modern tech setups, ensuring that employees have the tools they need to perform at their best.
Work-Life Balance: GoReel offers flexible working hours, allowing employees to start their day anytime between 9:00 AM and 11:00 AM. This, combined with unlimited vacation and sick leave, helps promote a healthy work-life balance.

Work Schedule: The OnCall Site Reliability Engineer role requires participation in on-call rotations to provide 24/7 support. However, the company ensures that on-call duties are shared evenly among team members to minimize the impact on work-life balance.

📝 Enhancement Note: GoReel's hybrid work environment and focus on work-life balance make it an attractive option for DevOps engineers seeking a flexible and supportive work environment.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a technical phone screen to discuss your experience and answer questions about your approach to system monitoring, incident response, and on-call support.
On-Site Interview: Visit GoReel's headquarters in Bratislava for an on-site interview, where you will meet the team, discuss your portfolio, and participate in a hands-on technical challenge.
Final Decision: GoReel will make a final decision based on your interview performance, technical skills, and cultural fit.

Portfolio Review Tips:

Highlight your experience with cloud infrastructure and container orchestration, demonstrating your ability to maintain and optimize system performance.
Showcase your problem-solving skills and incident response capabilities through case studies or live demos.
Emphasize your collaboration and communication skills, providing examples of your experience working in a team environment.

Technical Challenge Preparation:

Brush up on your knowledge of the required tools and technologies, ensuring that you are comfortable using them in a live environment.
Familiarize yourself with the iGaming industry and the unique challenges it presents, demonstrating your ability to work in a high-traffic, real-time environment.
Prepare for a hands-on technical challenge, focusing on your ability to troubleshoot issues, optimize system performance, and maintain system health.

ATS Keywords:

Programming Languages: Bash, Python

Web Frameworks: N/A

Server Technologies: AWS, Kubernetes, Terraform

Databases: PostgreSQL, Cassandra

Tools: ElasticSearch, Kafka, Grafana, VictoriaMetrics, Vector, Opsgenie

Methodologies: Agile, IaC, CI/CD

Soft Skills: Problem-solving, Attention to detail, Teamwork, Communication

Industry Terms: iGaming, Online Gaming, Betting, Site Reliability Engineering, DevOps

📝 Enhancement Note: GoReel's interview process is designed to evaluate both your technical skills and cultural fit, making it essential to prepare thoroughly and tailor your responses to the specific needs of the role.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A

Backend & Server Technologies:

Cloud Infrastructure: AWS (Amazon Web Services)
Container Orchestration: Kubernetes
Infrastructure as Code (IaC): Terraform
Search & Analytics: ElasticSearch
Messaging: Kafka
Monitoring & Logging: Grafana, VictoriaMetrics, Vector
Incident Management: Opsgenie
Relational Databases: PostgreSQL
NoSQL Databases: Cassandra

Development & DevOps Tools:

Version Control: Git
CI/CD Pipelines: Jenkins, GitLab CI/CD
Configuration Management: Ansible
Infrastructure Automation: Terraform, CloudFormation
Containerization: Docker
Orchestration: Kubernetes

📝 Enhancement Note: GoReel's technology stack is designed to ensure high availability, performance, and reliability, making it essential for the OnCall Site Reliability Engineer to have a solid understanding of these tools and technologies.

👥 Team Culture & Values

DevOps Engineer Values:

Reliability: GoReel values reliability in its systems and its team members, ensuring that both are performant, stable, and available when needed.
Collaboration: GoReel fosters a culture of collaboration, with a strong emphasis on knowledge sharing and continuous learning.
Continuous Improvement: GoReel is committed to continuous improvement, both in its systems and its team members' skills and abilities.
Customer Focus: GoReel prioritizes the customer experience, ensuring that its systems are optimized for performance, availability, and usability.

Collaboration Style:

Cross-Functional Integration: GoReel's DevOps team works closely with development and operations teams to ensure that systems are optimized for performance, availability, and usability.
Code Review Culture: GoReel follows best practices for code reviews, ensuring that code is high-quality, maintainable, and performsant.
Peer Programming: GoReel encourages peer programming, with a focus on knowledge sharing and continuous learning.

📝 Enhancement Note: GoReel's focus on collaboration, continuous improvement, and customer focus makes it an attractive option for DevOps engineers seeking a dynamic and supportive team environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

High-Traffic Environment: The iGaming industry presents unique challenges, with high-traffic, real-time environments requiring constant monitoring and optimization.
Incident Response: The OnCall Site Reliability Engineer must be able to respond quickly and effectively to incidents, minimizing downtime and impact on users.
System Optimization: GoReel's systems must be optimized for performance, availability, and usability, requiring a deep understanding of the underlying infrastructure and a proactive approach to system management.

Learning & Development Opportunities:

Technical Skill Development: GoReel offers professional development opportunities, with a dedicated budget for self-development and learning. This allows DevOps engineers to expand their skillset and advance their careers within the company.
Industry Expertise: Working in the iGaming industry exposes DevOps engineers to unique challenges and real-time, high-traffic environments. This experience can be invaluable for career progression and opens up opportunities in other high-traffic industries.
Leadership Development: As the company grows, there may be opportunities for DevOps engineers to take on more senior roles, such as Team Lead or Architect, where they can guide the technical direction of the team and make strategic decisions about the company's infrastructure.

📝 Enhancement Note: GoReel's focus on technical skill development, industry expertise, and leadership development makes it an attractive option for DevOps engineers seeking to advance their careers in a supportive and collaborative environment.

💡 Interview Preparation

Technical Questions:

System Monitoring & Maintenance: Be prepared to discuss your approach to system monitoring, highlighting your experience with cloud infrastructure and container orchestration.
Incident Response: Prepare for questions about your incident response capabilities, demonstrating your ability to troubleshoot issues quickly and effectively.
On-Call Support: Be ready to discuss your experience with on-call rotations and your approach to providing 24/7 support.

Company & Culture Questions:

Industry Knowledge: Brush up on your knowledge of the iGaming industry, demonstrating your understanding of the unique challenges it presents and your ability to work in a high-traffic, real-time environment.
Collaboration & Teamwork: Prepare for questions about your collaboration and teamwork skills, highlighting your experience working in a team environment and your ability to contribute to a culture of knowledge sharing and continuous improvement.
Customer Focus: Be ready to discuss your customer-focused approach to system management, emphasizing your commitment to optimizing system performance, availability, and usability.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demo of your portfolio, highlighting your experience with cloud infrastructure and container orchestration, as well as your problem-solving skills and incident response capabilities.
Case Studies: Develop case studies that demonstrate your ability to maintain and optimize system performance, with a focus on real-world examples and tangible results.
Technical Walkthrough: Prepare a technical walkthrough of your portfolio, focusing on your approach to system monitoring, incident response, and on-call support.

📌 Application Steps

To apply for the OnCall Site Reliability Engineer position at GoReel:

Submit Your Application: Visit the GoReel careers page and submit your application through the application link provided.
Tailor Your Portfolio: Customize your portfolio to highlight your experience with cloud infrastructure and container orchestration, as well as your problem-solving skills and incident response capabilities.
Optimize Your Resume: Ensure that your resume is tailored to the OnCall Site Reliability Engineer role, emphasizing your relevant skills and experience.
Prepare for Technical Challenges: Brush up on your knowledge of the required tools and technologies, and prepare for hands-on technical challenges that focus on your ability to troubleshoot issues, optimize system performance, and maintain system health.
Research the Company: Familiarize yourself with GoReel's focus on the iGaming industry and its unique challenges, demonstrating your ability to work in a high-traffic, real-time environment.

📝 Enhancement Note: GoReel's application process is designed to evaluate both your technical skills and cultural fit, making it essential to prepare thoroughly and tailor your responses to the specific needs of the role.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to DevOps Engineer roles, emphasizing cloud infrastructure, container orchestration, and system management.
Include web technology industry standards, best practices, and emerging trends relevant to the role.
Emphasize the unique challenges and high-traffic, real-time environments presented by the iGaming industry.
Address the specific tools and technologies required for the OnCall Site Reliability Engineer role, such as AWS, Kubernetes, and Terraform.
Highlight the importance of collaboration, knowledge sharing, and continuous learning in a dynamic and supportive team environment.

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information only.
Include Enhancement Notes only when making significant inferences about technical responsibilities, team structure, or company information.
Be comprehensive yet concise, prioritizing actionable information over descriptive text.
Strategically distribute web development and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and web technology specialization, with a focus on market research and regional adjustments.

Industry Expertise:

Include specific web technologies, frameworks, server platforms, and infrastructure tools relevant to the OnCall Site Reliability Engineer role.
Address the unique challenges and high-traffic, real-time environments presented by the iGaming industry, and how the role contributes to maintaining and optimizing system performance.
Provide tactical advice for portfolio development, live demonstrations, and project case studies, with a focus on cloud infrastructure and container orchestration.
Include web technology-specific interview preparation and coding challenge guidance, with a focus on system monitoring, incident response, and on-call support.
Emphasize the importance of collaboration, knowledge sharing, and continuous learning in a dynamic and supportive team environment.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout the document.
Use web technology and server administration industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to DevOps engineers, with a focus on professional development, industry expertise, and leadership development.
Provide actionable insights that give web development and server administration candidates a competitive advantage, with a focus on technical interview preparation and career progression.
Focus on web technology-specific team culture, collaboration, and user impact measurement, with a focus on the unique challenges and high-traffic environments presented by the iGaming industry.

Technical Focus & Portfolio Emphasis:

Emphasize cloud infrastructure and container orchestration, with a focus on system monitoring, incident response, and on-call support.
Include specific portfolio requirements tailored to the OnCall Site Reliability Engineer role, with a focus on real-world examples and tangible results.
Address browser compatibility, accessibility standards, and user experience design principles, with a focus on the unique challenges and high-traffic environments presented by the iGaming industry.
Focus on problem-solving methods, performance optimization, and scalable web architecture, with a focus on the specific tools and technologies required for the role.
Include technical presentation skills and stakeholder communication for web projects, with a focus on the unique challenges and high-traffic environments presented by the iGaming industry.

Avoid:

Generic business jargon not relevant to DevOps Engineer roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific web technology role.
Marketing language unrelated to DevOps Engineer roles, system management, or the iGaming industry.

Generate comprehensive, web technology-focused content that serves as a valuable resource for DevOps engineers seeking to advance their careers in a dynamic and supportive team environment, with a focus on the unique challenges and high-traffic environments presented by the iGaming industry.

OnCall Site Reliability Engineer