📍 Job Overview

Job Title: NSS & Core Network Operations Engineer / Senior Engineer
Company: Umniah
Location: Amman, Amman Governorate, Jordan
Job Type: On-site, Full-Time
Category: Network Engineering, Telecommunications
Date Posted: August 3, 2025

🚀 Role Summary

Key Responsibilities: Prepare, implement, and verify NSS configurations; handle NSS operation and maintenance; analyze NSS KPIs; provide technical support for roaming services and core network-related cases; participate in a 24x7 call-out rotation.
Key Skills: NSS Configuration, Network Maintenance, KPI Analysis, Technical Support, Roaming Services, Core Network Support, Telecommunications Engineering, 2G, 3G, 4G, IMS, VoLTE, Linux, SS7, Diameter Protocols, Cloud, Virtualization.

💻 Primary Responsibilities

📝 Enhancement Note: This role requires a strong understanding of network switching systems, core network elements, and various protocols. The engineer will be expected to work in a 24x7 rotation, ensuring high availability and reliability of voice and data services.
NSS Configuration & Integration: Prepare, implement, and verify configurations for the Network Switching System (NSS), including packet switching (PS) and circuit switching elements (CS and IMS).
Network Maintenance: Execute proactive and reactive maintenance activities to ensure the continuity and reliability of voice and data services provided to customers.
KPI Analysis: Analyze network KPIs to identify trends, optimize performance, and troubleshoot issues proactively.
Technical Support: Provide first-level and second-level technical support for roaming services and core network-related cases, ensuring quick resolution and minimal service disruption.
On-Call Rotation: Participate in a 24x7 call-out rotation to handle emergencies and maintain high service availability.

🎓 Skills & Qualifications

Education: Bachelor's degree in Telecommunications Engineering or a related field.

Experience: Limited experience in Telecommunication Core Engineering.

Required Skills & Certifications:

Huawei HLR, MSC, MGW, SGSN, USN, UGW, IMS, DEA maintenance and troubleshooting
2G, 3G, 4G, IMS, and VoLTE Certification
Wi-Fi offloading Certification
VoWifi Certification
SS7 and Diameter Protocols Certification
Linux Certification

Preferred Skills & Certifications:

Cloud Certification
Virtualization Certification

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While this role does not explicitly require a web portfolio, demonstrating relevant network engineering projects, case studies, or certifications can strengthen your application.

Project Case Studies: Prepare case studies demonstrating your experience with NSS configuration, network maintenance, and KPI analysis. Highlight the challenges faced, solutions implemented, and the outcomes achieved.
Certifications: Ensure your resume and application highlight all relevant certifications, especially those related to Huawei, 2G/3G/4G/IMS/VoLTE, Linux, SS7, and Diameter protocols.
Network Diagrams: Include network diagrams or visual representations of the systems you've worked on, highlighting your understanding of complex network environments.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Amman, Jordan, is typically between 2,500 to 4,000 JOD (Jordanian Dinar) per month, based on experience and qualifications. This estimate is derived from market research and industry standards for network engineering roles in the region.

Benefits:

Competitive salary package
Health insurance
Retirement plan
Training and development opportunities
On-site parking

Working Hours: The role follows a standard 40-hour workweek, with additional on-call responsibilities as part of the 24x7 rotation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Umniah operates in the telecommunications industry, providing mobile and fixed-line services to customers in Jordan. As a network engineer, you'll play a crucial role in maintaining and optimizing the core network infrastructure that supports these services.

Company Size: Umniah is a mid-sized telecommunications company, employing around 1,000 people. This size allows for a structured yet agile work environment, with ample opportunities for growth and development.

Founded: Umniah was founded in 2007 and has since grown to become one of Jordan's leading telecommunications providers. The company's history is marked by continuous innovation and investment in network infrastructure.

Team Structure: The network operations team is structured into several sub-teams, each responsible for specific network elements and services. As an NSS & Core Network Operations Engineer, you'll work closely with other network engineers, operations specialists, and support teams to ensure high service availability and quality.

Development Methodology: Umniah follows ITIL (Information Technology Infrastructure Library) best practices for network operations and service management. This ensures a structured approach to incident, problem, and change management, promoting efficient and effective network operations.

Company Website: Umniah

📝 Enhancement Note: Umniah's company culture emphasizes teamwork, continuous learning, and customer focus. As a network engineer, you'll be expected to collaborate effectively with other teams, stay up-to-date with the latest technologies, and prioritize customer satisfaction in all your work.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an intermediate to senior-level position, requiring a solid understanding of network switching systems, core network elements, and various protocols. The engineer will be expected to work independently and provide guidance to junior team members.

Reporting Structure: The NSS & Core Network Operations Engineer reports directly to the Network Operations Manager and works closely with other network engineers, operations specialists, and support teams.

Technical Impact: In this role, you'll have a direct impact on the performance, reliability, and availability of Umniah's core network infrastructure. Your work will ensure that customers enjoy seamless voice and data services, supporting the company's growth and success.

Growth Opportunities:

Senior Network Engineer: With experience and proven performance, you can advance to a senior network engineer role, overseeing a team of network engineers and taking on more strategic responsibilities.
Network Architecture: As you gain experience and develop your technical expertise, you may have the opportunity to move into a network architecture role, designing and planning the company's network infrastructure.
Technical Training & Development: Umniah offers training and development opportunities to help employees grow their skills and advance their careers. These opportunities may include certifications, workshops, and on-the-job training.

📝 Enhancement Note: Umniah's growth opportunities are tied to the company's expansion and the individual's performance. By demonstrating strong technical skills, a customer-focused attitude, and a commitment to continuous learning, you can position yourself for career advancement within the organization.

🌐 Work Environment

Office Type: Umniah's headquarters in Amman features a modern, open-plan office environment designed to foster collaboration and innovation. The network operations team works in a dedicated space, equipped with the tools and resources needed to monitor and manage the core network infrastructure.

Office Location(s): Umniah's headquarters is located in the Abdoun neighborhood of Amman, offering easy access to public transportation and nearby amenities.

Workspace Context:

Network Operations Center (NOC): The NOC is the hub of network operations, where engineers monitor the core network infrastructure, troubleshoot issues, and manage service requests.
Collaborative Workspaces: Umniah's office features several collaborative workspaces, including meeting rooms, breakout areas, and communal spaces designed to encourage teamwork and knowledge sharing.
On-Site Facilities: The office includes on-site parking, a cafeteria, and other amenities to support employee well-being and productivity.

Work Schedule: The role follows a standard 40-hour workweek, with additional on-call responsibilities as part of the 24x7 rotation. The work schedule is designed to ensure high service availability and minimal service disruption, with engineers working in shifts to cover peak usage periods.

📝 Enhancement Note: Umniah's work environment is designed to support collaboration, innovation, and employee well-being. As a network engineer, you'll benefit from a modern, well-equipped workspace and the opportunity to work with a talented, dedicated team.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief phone or video call to assess your communication skills, understand your background, and discuss your interest in the role.
Technical Assessment: A hands-on technical assessment, focusing on your understanding of network switching systems, core network elements, and various protocols. This may include a mix of multiple-choice questions, true/false statements, and scenario-based exercises.
Behavioral Interview: A structured interview to assess your problem-solving skills, customer focus, and ability to work effectively in a team. This may include behavioral questions, case studies, and role-playing exercises.
Final Interview: A final interview with the hiring manager or a panel of stakeholders to discuss your fit for the role, answer any remaining questions, and make a hiring decision.

Portfolio Review Tips:

📝 Enhancement Note: While this role does not explicitly require a web portfolio, demonstrating relevant network engineering projects, case studies, or certifications can strengthen your application. Highlight your experience with NSS configuration, network maintenance, and KPI analysis, and emphasize the outcomes achieved and the value delivered to customers.

Technical Challenge Preparation:

📝 Enhancement Note: Familiarize yourself with Umniah's network architecture, the various network elements and services they offer, and the specific technologies and protocols relevant to the role. Brush up on your knowledge of network switching systems, core network elements, and various protocols, and be prepared to discuss your experience and approach to network operations and maintenance.

ATS Keywords: Network Switching System (NSS), Core Network, Network Maintenance, KPI Analysis, Technical Support, Roaming Services, Core Network Support, Telecommunications Engineering, 2G, 3G, 4G, IMS, VoLTE, Linux, SS7, Diameter Protocols, Cloud, Virtualization, ITIL, Network Operations, Network Engineering, Telecommunications Industry.

🛠 Technology Stack & Web Infrastructure

📝 Enhancement Note: While this role is focused on network engineering rather than web development, familiarity with the following technologies and infrastructure components can be beneficial:

Network Switching Systems (NSS): Huawei NSS, including HLR, MSC, MGW, SGSN, USN, UGW, IMS, and DEA.
Core Network Elements: Routers, switches, firewalls, and load balancers from various vendors, including Cisco, Juniper, and Fortinet.
Protocols: SS7, Diameter, SIP, and other telecommunications protocols.
Operating Systems: Linux, primarily for network management and server administration.
Network Management Tools: Umniah uses various network management tools, such as HP OpenView, SolarWinds, and Nagios, to monitor and manage the core network infrastructure.
Virtualization & Cloud: Familiarity with virtualization and cloud technologies, such as VMware and AWS, can be beneficial, as Umniah is increasingly adopting these technologies to optimize its network infrastructure.

👥 Team Culture & Values

Web Development Values: While this role is focused on network engineering, the following values are relevant to working effectively in a web development or IT environment:

Customer Focus: Prioritize customer satisfaction and ensure high service availability and quality.
Continuous Learning: Stay up-to-date with the latest technologies, best practices, and industry trends to continuously improve your skills and knowledge.
Collaboration: Work effectively with other teams, including web development, design, and marketing, to ensure seamless integration and optimal performance of web applications and services.
Performance Optimization: Focus on optimizing network performance, ensuring fast, reliable, and efficient delivery of web content and services.

Collaboration Style:

📝 Enhancement Note: Umniah's team culture emphasizes collaboration, knowledge sharing, and continuous learning. As a network engineer, you'll be expected to work effectively with other teams, including web development, design, and marketing, to ensure seamless integration and optimal performance of web applications and services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

📝 Enhancement Note: Network engineering roles present unique challenges, including high availability, scalability, and performance optimization. As a network engineer at Umniah, you'll face challenges such as:
- Designing and implementing efficient network architectures to support growing customer demand and new services.
- Troubleshooting complex network issues and ensuring minimal service disruption.
- Optimizing network performance and capacity to meet service level agreements (SLAs) and customer expectations.

Learning & Development Opportunities:

📝 Enhancement Note: Umniah offers various learning and development opportunities to help employees grow their skills and advance their careers. These opportunities may include:
- Technical training and certifications, such as Huawei, Cisco, and Juniper certifications.
- On-the-job training and mentoring from experienced network engineers and architects.
- Participation in industry conferences, workshops, and webinars to stay up-to-date with the latest technologies and best practices.

💡 Interview Preparation

Technical Questions:

📝 Enhancement Note: Prepare for technical questions related to network switching systems, core network elements, and various protocols. Brush up on your knowledge of network operations and maintenance, and be ready to discuss your experience and approach to network engineering challenges.

Company & Culture Questions:

📝 Enhancement Note: Familiarize yourself with Umniah's company culture, values, and mission. Be prepared to discuss how your skills, experience, and career goals align with the company's objectives and the network engineering team's priorities.

Portfolio Presentation Strategy:

📝 Enhancement Note: While this role does not explicitly require a web portfolio, demonstrating relevant network engineering projects, case studies, or certifications can strengthen your application. Highlight your experience with NSS configuration, network maintenance, and KPI analysis, and emphasize the outcomes achieved and the value delivered to customers.

📌 Application Steps

To apply for this NSS & Core Network Operations Engineer / Senior Engineer position at Umniah:

Submit your application through the Umniah careers portal.
Customize your resume and cover letter to highlight your relevant network engineering experience, skills, and certifications.
Prepare for the technical assessment by brushing up on your knowledge of network switching systems, core network elements, and various protocols.
Research Umniah's company culture, values, and mission to ensure a strong fit and alignment with your career goals.
Prepare for the behavioral interview by reflecting on your problem-solving skills, customer focus, and ability to work effectively in a team.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Umniah before making application decisions.

NSS & Core Network Operations Engineer / Senior Engineer