NOC Operator - vær med til at sikre stabilt og effektivt netværk NOC Operator - vær med til at sikre stabilt og effektivt netværk at job-karriere

📍 Job Overview

Job Title: NOC Operator - vær med til at sikre stabilt og effektivt netværk
Company: Norlys
Location: Silkeborg, Central Denmark Region, Denmark
Job Type: On-site
Category: Network Operations
Date Posted: 2025-07-31
Experience Level: Entry to Mid-Level (0-2 years)
Remote Status: On-site

🚀 Role Summary

Monitor and maintain a stable fiber network for partners in a dynamic and collaborative team environment.
Proactively identify and resolve network issues, ensuring high service availability and quality.
Contribute to a motivated and supportive work culture that values technical expertise and continuous learning.

📝 Enhancement Note: This role is ideal for recent graduates in data technology or professionals with initial experience in IT infrastructure, seeking to develop their network operations skills in a supportive and challenging environment.

💻 Primary Responsibilities

Network Monitoring: Oversee network performance and stability, ensuring minimal downtime and optimal user experience.
Troubleshooting: Investigate and resolve network issues, collaborating with the team to identify root causes and implement solutions.
Proactive Problem Solving: Anticipate and mitigate potential network issues, continuously improving network reliability and performance.
Software Deployment: Manage software updates and releases, ensuring minimal disruption to network operations.
Root Cause Analysis: Conduct thorough investigations to identify the underlying causes of network incidents and implement preventive measures.

📝 Enhancement Note: Success in this role requires strong technical problem-solving skills, attention to detail, and the ability to work effectively under pressure.

🎓 Skills & Qualifications

Education: A relevant bachelor's or master's degree in data technology, computer science, or a related field. Familiarity with IT infrastructure and network technologies is essential.

Experience: Initial experience in IT infrastructure or network operations is preferred, but recent graduates with relevant skills and a strong interest in networks are encouraged to apply.

Required Skills:

Strong technical aptitude and interest in network technologies.
Proficiency in network monitoring tools and software deployment processes.
Excellent communication skills in Danish and English, both written and verbal.
Strong problem-solving skills and the ability to work effectively under pressure.
Ability to work in a team and collaborate with colleagues to achieve common goals.
Familiarity with network technologies such as Juniper, Cisco, or Nokia is advantageous.

Preferred Skills:

Experience with network management systems and protocols.
Knowledge of IT service management (ITSM) frameworks.
Familiarity with scripting languages (e.g., Python, Bash) for automation tasks.
Certifications in relevant network technologies (e.g., CCNA, JNCIA) are a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with network monitoring, troubleshooting, and root cause analysis.
Showcase projects that highlight your ability to work effectively in a team and collaborate with stakeholders.
Include any relevant certifications or training in network technologies.

Technical Documentation:

Provide documentation of your network management processes, including monitoring strategies, incident response plans, and software deployment procedures.
Include any relevant performance metrics and optimization techniques used in your previous projects.

📝 Enhancement Note: A strong portfolio for this role will emphasize practical experience in network operations, problem-solving skills, and the ability to work effectively in a team environment.

💵 Compensation & Benefits

Salary Range: The salary for this role is not explicitly stated. However, based on market research and industry standards for entry to mid-level network operations positions in Denmark, the estimated salary range is DKK 30,000 - 40,000 per month (gross), depending on experience and qualifications.

Benefits:

Comprehensive health insurance and pension plans.
Generous vacation and flexible working hours.
Opportunities for professional development and training.
A dynamic and supportive work environment that values diversity and inclusion.

Working Hours: The working hours for this role are typically 40 hours per week, with the possibility of working flexible hours or overtime as needed. The role requires working in a 24/7 on-call rotation, with approximately 5-6 weeks of night shifts per year.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience. The benefits package is subject to change and may be confirmed during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Norlys is a leading provider of fiber-based network services in Denmark, focusing on energy-efficient and future-proof connectivity solutions.

Company Size: Norlys has approximately 670 employees, providing a medium-sized company environment with opportunities for growth and career development.

Founded: Norlys was founded in 2018, with a strong focus on innovation, technical expertise, and a solid company culture.

Team Structure:

The NOC team consists of approximately 11 members, working in a 24/7 on-call rotation to ensure network stability and performance.
The team is responsible for monitoring, troubleshooting, and maintaining the fiber network, as well as collaborating with other departments to ensure optimal service delivery.
The NOC team works closely with the network engineering and operations teams to plan and implement network upgrades, expansions, and maintenance activities.

Development Methodology:

Norlys follows Agile/Scrum methodologies for network operations, with regular sprint planning and collaboration sessions to ensure efficient issue resolution and service improvement.
The company emphasizes code review, testing, and quality assurance practices to maintain high network performance and reliability standards.
Norlys utilizes automated deployment strategies, CI/CD pipelines, and server management tools to streamline network operations and ensure minimal downtime.

Company Website: Norlys Website

📝 Enhancement Note: Norlys places a strong emphasis on technical expertise, continuous learning, and collaboration to ensure the delivery of high-quality network services to its customers. The company's culture values diversity, inclusion, and work-life balance, providing a supportive environment for professional growth and development.

📈 Career & Growth Analysis

Network Operations Career Level: This role is an entry to mid-level position in network operations, focusing on network monitoring, troubleshooting, and maintenance activities. The role provides an excellent opportunity for recent graduates or early-career professionals to develop their network operations skills and gain valuable experience in a dynamic and supportive team environment.

Reporting Structure: The NOC Operator reports directly to the NOC Manager, who is responsible for overseeing network operations and ensuring high service availability and quality.

Technical Impact: The NOC Operator plays a critical role in maintaining the stability and performance of the fiber network, ensuring minimal downtime and optimal user experience for Norlys' customers. The role requires strong technical problem-solving skills, attention to detail, and the ability to work effectively under pressure.

Growth Opportunities:

Technical Specialization: Develop expertise in specific network technologies, such as Juniper, Cisco, or Nokia, and pursue relevant certifications to advance your career in network operations.
Team Leadership: Demonstrate strong leadership skills and take on additional responsibilities within the NOC team, such as mentoring new team members or leading special projects.
Architecture and Design: Contribute to network architecture and design decisions, working closely with the network engineering team to ensure optimal network performance and scalability.

📝 Enhancement Note: Norlys offers a supportive and challenging work environment that encourages professional growth and development. The company provides opportunities for technical specialization, team leadership, and architecture and design contributions, allowing network operations professionals to advance their careers and make a significant impact on the organization's success.

🌐 Work Environment

Office Type: Norlys' offices are modern and well-equipped, providing a collaborative and supportive work environment for network operations professionals.

Office Location(s): Norlys' headquarters are located in Silkeborg, with additional offices in other major cities in Denmark. The NOC team works in a 24/7 on-call rotation, with the possibility of working remotely during off-peak hours.

Workspace Context:

The NOC team shares a dedicated workspace, equipped with multiple monitors, testing devices, and network management tools to ensure efficient issue resolution and service improvement.
The workspace is designed to facilitate collaboration and knowledge sharing, with regular team meetings and training sessions to ensure high technical standards and best practices.
The NOC team works closely with other departments, such as network engineering and customer service, to ensure optimal service delivery and customer satisfaction.

Work Schedule: The NOC Operator works in a 24/7 on-call rotation, with approximately 5-6 weeks of night shifts per year. The role requires working flexible hours or overtime as needed to ensure minimal downtime and optimal network performance.

📝 Enhancement Note: Norlys provides a modern and well-equipped workspace for its network operations team, with a strong emphasis on collaboration, knowledge sharing, and continuous learning. The company's work environment supports the professional growth and development of its employees, providing opportunities for technical specialization, team leadership, and architecture and design contributions.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to assess communication skills, motivation, and cultural fit.
Technical Assessment: A hands-on technical assessment, focusing on network monitoring, troubleshooting, and root cause analysis skills. Candidates will be presented with network scenarios and asked to identify and resolve issues using relevant tools and software.
On-site Interview: A face-to-face interview with the NOC Manager and other team members to discuss the candidate's technical skills, problem-solving approach, and cultural fit.
Final Decision: A final decision will be made based on the candidate's technical skills, problem-solving abilities, and cultural fit with the Norlys team.

Portfolio Review Tips:

Highlight projects that demonstrate your experience with network monitoring, troubleshooting, and root cause analysis.
Include any relevant certifications or training in network technologies.
Showcase your ability to work effectively in a team and collaborate with stakeholders to achieve common goals.

Technical Challenge Preparation:

Familiarize yourself with network monitoring tools, software deployment processes, and root cause analysis techniques.
Practice troubleshooting network issues using relevant tools and software, such as Wireshark, SolarWinds, or Nagios.
Brush up on your knowledge of network technologies, such as Juniper, Cisco, or Nokia, and be prepared to discuss their features, benefits, and use cases.

ATS Keywords: (Organized by category)

Network Technologies: Juniper, Cisco, Nokia, MPLS, VPN, BGP, OSPF, QoS, SNMP, NetFlow, IP, TCP/IP, DNS, DHCP
Network Monitoring Tools: SolarWinds, Nagios, Zabbix, Prometheus, Grafana, Wireshark, tcpdump
Network Management Systems: Cisco Prime, Juniper Junos Space, Nokia Network Services Platform, Cisco DNA Center
Network Protocols: TCP/IP, UDP, ICMP, ARP, DHCP, BGP, OSPF, EIGRP, RIP, IGMP, VLAN, Spanning Tree Protocol (STP)
Network Services: DNS, DHCP, NAT, Firewall, VPN, VoIP, IPTV, Cloud Services
Network Infrastructure: Routers, Switches, Firewalls, Load Balancers, Wireless Access Points, Servers, Storage Systems
Network Architecture: Core, Distribution, Access, MPLS, VPN, SD-WAN, Cloud, Hybrid, Multi-cloud
Network Security: Firewalls, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN), Secure Sockets Layer (SSL), Transport Layer Security (TLS)
Network Performance: Quality of Service (QoS), Bandwidth Management, Traffic Shaping, Latency, Jitter, Packet Loss, Throughput, Availability, Uptime
Network Troubleshooting: Ping, Traceroute, MTR, NSLookup, Dig, WhoIs, Wireshark, tcpdump, Sniffing, Packet Analysis, Protocol Analysis, Port Scanning, Network Mapping, Network Diagrams
Network Automation: Ansible, Puppet, Chef, SaltStack, Terraform, Vagrant, Docker, Kubernetes, CloudFormation, Azure, AWS, Google Cloud Platform (GCP)
Network Scripting Languages: Python, Bash, PowerShell, Perl, PHP, Ruby, JavaScript
Network Certifications: CCNA, CCNP, CCIE, JNCIA, JNCIE, Nokia Certified Specialist, Cisco Certified Design Professional (CCDP), Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA)

📝 Enhancement Note: Norlys' interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit with the company. The portfolio review and technical challenge preparation tips provided are intended to help candidates present their skills and experiences effectively and increase their chances of success in the interview process.

💡 Interview Preparation

Technical Questions:

Network Fundamentals: Explain the three-way handshake process in TCP/IP and describe the role of ARP and DHCP in network communication.
Network Architecture: Describe the differences between a hub, switch, and router in a network architecture. Explain the role of each device in data transmission and network segmentation.
Network Troubleshooting: Walk through the process of troubleshooting a network connectivity issue, from initial diagnosis to resolution. Describe the tools and techniques you would use to identify and resolve the problem.
Network Security: Explain the differences between a stateful and stateless firewall. Describe the advantages and disadvantages of each approach and discuss when you would use one over the other in a network architecture.
Network Performance: Describe the factors that can impact network performance, such as latency, jitter, and packet loss. Explain how you would optimize network performance in a given scenario, using specific tools and techniques.

Company & Culture Questions:

Company Culture: Describe what you understand about Norlys' company culture and how you think you would fit into the team. Discuss your experience with collaborative work environments and how you have contributed to a positive team culture in previous roles.
Work-Life Balance: Explain how you maintain a healthy work-life balance, especially in a role that requires working flexible hours and being on-call. Describe any strategies or techniques you use to ensure you have time for personal and professional growth.
Continuous Learning: Discuss your approach to continuous learning and professional development. Describe any relevant courses, certifications, or projects you have completed to enhance your skills and knowledge in network operations.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demonstration of your network monitoring, troubleshooting, and root cause analysis skills using relevant tools and software. Showcase your ability to identify and resolve network issues effectively and efficiently.
Technical Walkthrough: Provide a detailed walkthrough of your portfolio projects, highlighting your technical expertise, problem-solving skills, and ability to work effectively in a team environment.
User Experience: Explain how you have considered user experience in your network design and architecture decisions, ensuring optimal performance, accessibility, and usability for Norlys' customers.

📝 Enhancement Note: The technical and company culture questions provided are intended to help candidates prepare for the Norlys interview process. By researching the company, understanding its culture, and practicing common interview questions, candidates can increase their chances of success in the interview and demonstrate their fit with the Norlys team.

📌 Application Steps

To apply for the NOC Operator position at Norlys:

Submit Your Application: Click the 'Apply Now' button on the job listing to submit your application through the SuccessFactors job portal.
Prepare Your Portfolio: Tailor your portfolio to highlight your network monitoring, troubleshooting, and root cause analysis skills. Include any relevant certifications or training in network technologies.
Optimize Your Resume: Highlight your relevant experience with network operations, troubleshooting, and root cause analysis. Include any relevant keywords, such as those listed in the ATS Keywords section, to improve your resume's visibility to Norlys' Applicant Tracking System.
Prepare for Technical Assessment: Familiarize yourself with network monitoring tools, software deployment processes, and root cause analysis techniques. Practice troubleshooting network issues using relevant tools and software.
Research Norlys: Learn about Norlys' company culture, values, and mission. Prepare thoughtful questions to ask during the interview process, demonstrating your interest in the role and the company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about the NOC Operator role at Norlys. All details should be verified directly with the hiring organization before making application decisions.

NOC Operator - vær med til at sikre stabilt og effektivt netværk NOC Operator - vær med til at sikre stabilt og effektivt netværk