📍 Job Overview

Job Title: NOC Engineer
Company: BETSOL
Location: Bangalore, Karnataka, India
Job Type: Full-time
Category: DevOps, System Administrator, Infrastructure
Date Posted: June 25, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Monitor and maintain network systems and servers, identify and troubleshoot issues, collaborate with IT teams and vendors to ensure system availability.
Key Skills: NOC operations, Cisco routers and switches, troubleshooting, GlobalProtect, Palo Alto, Windows and Linux servers, Active Directory, monitoring tools, AWS Cloud, SNMP, ICMP, Jira Service Management, multitasking, collaboration, communication.
📝 Enhancement Note: This role requires a strong background in network operations and infrastructure management, with a focus on troubleshooting and maintaining network systems and servers. Candidates should be comfortable working in a 24x7 environment and have experience with various monitoring tools.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities of a NOC Engineer involve continuous monitoring, troubleshooting, and maintenance of network systems and servers. This role requires a proactive approach to identify and resolve issues before they cause significant downtime.
Network Monitoring and Troubleshooting: Monitor global IT infrastructure and services, gather diagnostics, and perform initial troubleshooting on Cisco routers and switches, Windows and Linux servers, and other network devices.
Alert Response: Respond immediately to alerts generated from monitoring tools, investigate the root cause, and collaborate with IT teams and vendors to resolve issues.
Collaboration: Work closely with Incident Management, IT teams, and third-party service providers to ensure the availability of all systems and applications to internal users and external members.
Shift Work: Comfortable working in rotational shifts and a 24x7 environment to provide round-the-clock network support.
Ticketing: Utilize Jira Service Management for ticketing of alerts and ensure proper escalation to the right team or individual.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, IT, or a related field. Relevant certifications (e.g., CCNA, MCSA, LPIC) are a plus.

Experience: 5-10 years of experience in Network Operations Center (NOC) or a similar role, with a strong focus on network troubleshooting and maintenance.

Required Skills:

Proven experience in NOC operations and network infrastructure management.
Expertise in Cisco routers and switches, with a solid understanding of routing protocols and troubleshooting interface issues.
Strong familiarity with GlobalProtect and Palo Alto operations, including firewall rules and traffic log analysis.
Proficiency in Windows and Linux server administration, with the ability to gather diagnostics and perform initial troubleshooting.
Basic DNS troubleshooting skills.
Experience working with monitoring tools such as SolarWinds, PingDom, Datadog, or CloudWatch.
Understanding of AWS Cloud and how it is monitored using AWS CloudWatch.
Knowledge of polling methods like SNMP, ICMP, WMI, and agents.
Excellent verbal and written communication skills, with the ability to collaborate across departments and work as part of a team.
Average experience of 5 years.

Preferred Skills:

Knowledge of configuring, monitoring, and tracking alerts generated by different monitoring systems.
Operational knowledge of Confluence for knowledge base and articles (Atlassian - Jira).
Knowledge of observability tools and their concepts.
Working knowledge of any observability tool (e.g., Datadog).
Application Performance Monitoring (APM) knowledge.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in network infrastructure management, with a focus on troubleshooting and maintenance.
Showcase projects that highlight your ability to monitor and maintain network systems and servers, identify and resolve issues, and collaborate with IT teams and vendors.
Include any relevant certifications (e.g., CCNA, MCSA, LPIC) and their corresponding projects or case studies.

Technical Documentation:

Document your approach to network monitoring and troubleshooting, including the tools and methodologies you use.
Describe your experience with various network devices, protocols, and technologies, and how you've applied this knowledge to resolve issues in the past.
Explain your understanding of network infrastructure and how you've ensured the availability of systems and applications to internal users and external members.

💵 Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum, depending on experience and skills. This estimate is based on market research for NOC Engineer roles in Bangalore, considering the average salary range for similar roles in the region.

Benefits:

Health Insurance
Competitive Salaries
401K
Volunteer Programs
Scholarship Opportunities
Fitness center, cafe, and recreational facilities

Working Hours: 40 hours per week, with rotational shifts and a 24x7 environment to provide round-the-clock network support.

🎯 Team & Company Context

🏢 Company Culture

Industry: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. The company specializes in open-source backup and recovery solutions, as well as end-to-end enterprise solutions.

Company Size: BETSOL has offices in Broomfield, Colorado, and Bangalore, India, with a team of experienced professionals dedicated to delivering high-quality products and services to its clients.

Founded: BETSOL was founded with a focus on being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities.

Team Structure: The NOC Engineer role will work closely with the Incident Management, IT teams, and third-party service providers to ensure the availability of all systems and applications to internal users and external members. The team is expected to collaborate effectively and work together to resolve network issues promptly.

Development Methodology: BETSOL follows industry-standard best practices for network operations and infrastructure management. The company utilizes various monitoring tools and technologies to ensure the availability and performance of its network systems and servers.

Company Website: BETSOL

📝 Enhancement Note: BETSOL's focus on being an employee-centric organization indicates a strong commitment to providing a supportive and collaborative work environment for its team members. This focus on employee well-being and development is likely to translate into a positive work culture for the NOC Engineer role.

📈 Career & Growth Analysis

Web Technology Career Level: The NOC Engineer role is an intermediate to senior-level position, requiring a strong background in network operations and infrastructure management. This role offers an opportunity for candidates to grow their skills and advance their careers in the field of network engineering.

Reporting Structure: The NOC Engineer will report directly to the Network Operations Manager and work closely with the Incident Management, IT teams, and third-party service providers.

Technical Impact: The NOC Engineer plays a critical role in ensuring the availability and performance of BETSOL's network systems and servers. This role has a significant impact on the company's ability to deliver high-quality products and services to its clients, as well as the overall user experience for internal users and external members.

Growth Opportunities:

Technical Skill Development: BETSOL offers opportunities for NOC Engineers to develop their skills and advance their careers in the field of network engineering. This may include training and certification programs, as well as opportunities to work on cutting-edge projects and technologies.
Technical Leadership: As a NOC Engineer gains experience and demonstrates strong performance, they may have the opportunity to take on more senior roles within the organization, such as a Network Operations Manager or a similar position.
Architecture Decisions: With experience and a deep understanding of BETSOL's network infrastructure, a NOC Engineer may have the opportunity to contribute to architecture decisions and help shape the company's network strategy.

📝 Enhancement Note: BETSOL's focus on employee development and growth opportunities indicates a strong commitment to investing in the skills and careers of its team members. This focus on growth and development is likely to provide NOC Engineers with ample opportunities to advance their careers and expand their skills in the field of network engineering.

🌐 Work Environment

Office Type: BETSOL's Bangalore office is a modern and collaborative workspace, designed to foster creativity and productivity. The office features a fitness center, cafe, and recreational facilities to support the well-being of its team members.

Office Location(s): BETSOL's Bangalore office is located in one of the city's most vibrant and bustling neighborhoods, providing easy access to public transportation, restaurants, and other amenities.

Workspace Context:

Collaborative Workspace: The NOC Engineer role will work closely with the Incident Management, IT teams, and third-party service providers to ensure the availability of all systems and applications to internal users and external members. This collaborative work environment is designed to facilitate effective communication and teamwork among BETSOL's team members.
Development Tools: BETSOL provides its team members with access to the latest development tools and technologies, ensuring that they have the resources they need to perform their jobs effectively.
Cross-Functional Collaboration: The NOC Engineer role will work closely with various teams within BETSOL, including Incident Management, IT, and third-party service providers. This cross-functional collaboration is designed to ensure that all systems and applications are available and performing optimally for internal users and external members.

Work Schedule: BETSOL's NOC Engineers work in rotational shifts to provide round-the-clock network support. This work schedule ensures that BETSOL's network systems and servers are monitored and maintained at all times, providing the highest level of availability and performance for internal users and external members.

📝 Enhancement Note: BETSOL's modern and collaborative workspace, along with its focus on employee well-being and cross-functional collaboration, is likely to provide NOC Engineers with a positive and productive work environment. This focus on employee well-being and collaboration is likely to contribute to the success of BETSOL's network operations and infrastructure management efforts.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: Candidates will be required to complete a technical assessment, demonstrating their proficiency in network operations and infrastructure management. This assessment may include a combination of multiple-choice questions, case studies, and hands-on exercises.
Technical Deep Dive: Candidates will be asked to discuss their approach to network monitoring and troubleshooting, as well as their experience with various network devices, protocols, and technologies. This discussion will provide BETSOL with insights into the candidate's technical skills and problem-solving abilities.
Behavioral Questions: Candidates will be asked a series of behavioral questions, designed to assess their communication skills, teamwork, and problem-solving abilities. These questions will provide BETSOL with insights into the candidate's fit within the organization's culture and work environment.
Final Evaluation: Based on the candidate's performance in the technical assessment, technical deep dive, and behavioral questions, BETSOL will make a final decision regarding the candidate's fit for the NOC Engineer role.

Portfolio Review Tips:

Portfolio Structure: Organize your portfolio to highlight your experience in network infrastructure management, with a focus on troubleshooting and maintenance. Include projects that demonstrate your ability to monitor and maintain network systems and servers, identify and resolve issues, and collaborate with IT teams and vendors.
Case Studies: Include case studies that illustrate your approach to network monitoring and troubleshooting, as well as your experience with various network devices, protocols, and technologies. These case studies should provide BETSOL with insights into your technical skills and problem-solving abilities.
Certifications: Include any relevant certifications (e.g., CCNA, MCSA, LPIC) and their corresponding projects or case studies. These certifications demonstrate your commitment to professional development and your expertise in the field of network engineering.

Technical Challenge Preparation:

Network Troubleshooting: Familiarize yourself with various network devices, protocols, and technologies, and practice troubleshooting common network issues. This will help you to demonstrate your technical skills and problem-solving abilities during the technical assessment and technical deep dive.
Collaboration Skills: Prepare for behavioral questions that assess your communication skills, teamwork, and problem-solving abilities. This will help you to demonstrate your fit within BETSOL's culture and work environment.
Company Research: Research BETSOL's products, services, and company culture to ensure that you are well-prepared for the behavioral questions and final evaluation. This will help you to demonstrate your understanding of the company and your fit within the organization.

ATS Keywords:

Programming Languages: Python, Bash, PowerShell
Web Frameworks: N/A
Server Technologies: Cisco IOS, Windows Server, Linux (CentOS, Ubuntu)
Databases: N/A
Tools: SolarWinds, PingDom, Datadog, CloudWatch, Jira Service Management, AWS CloudWatch
Methodologies: ITIL, Agile, Scrum
Soft Skills: Communication, Teamwork, Problem-solving, Multitasking
Industry Terms: NOC, Network Operations Center, Network Infrastructure, Network Troubleshooting, Network Maintenance, GlobalProtect, Palo Alto, Cisco Routers, Cisco Switches, Windows Servers, Linux Servers, Active Directory, Monitoring Tools, AWS Cloud, SNMP, ICMP, Jira Service Management

📝 Enhancement Note: BETSOL's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and fit within the organization's culture and work environment. By preparing for the technical assessment, technical deep dive, behavioral questions, and final evaluation, candidates can demonstrate their qualifications and increase their chances of success in the NOC Engineer role.

🛠 Technology Stack & Web Infrastructure

Network Devices:

Cisco Routers: Cisco IOS, with a focus on routing protocols and troubleshooting interface issues.
Cisco Switches: Cisco IOS, with a focus on Layer 2 switching and VLAN configuration.
Windows Servers: Windows Server 2016 and 2019, with a focus on Active Directory and group policy management.
Linux Servers: CentOS and Ubuntu, with a focus on server administration and configuration management.

Network Protocols and Technologies:

Routing Protocols: OSPF, BGP, EIGRP, RIP
Switching Protocols: Spanning Tree Protocol (STP), Rapid Spanning Tree Protocol (RSTP), Multiple Spanning Tree Protocol (MSTP)
Network Security: Firewalls, Intrusion Detection Systems (IDS), Virtual Private Networks (VPN)
Network Services: DNS, DHCP, NAT, QoS

Monitoring Tools:

SolarWinds: A comprehensive network monitoring and management platform, used to monitor network infrastructure and ensure the availability and performance of BETSOL's network systems and servers.
PingDom: A website monitoring tool, used to monitor the availability and performance of BETSOL's web applications and services.
Datadog: A cloud-based monitoring and analytics platform, used to monitor the performance and health of BETSOL's IT infrastructure and applications.
CloudWatch: Amazon Web Services' native monitoring and observability service, used to monitor the performance and health of BETSOL's AWS-based infrastructure and applications.

📝 Enhancement Note: BETSOL's technology stack is designed to provide a robust and scalable network infrastructure, capable of supporting the company's products and services. This technology stack requires a strong background in network operations and infrastructure management, with a focus on troubleshooting and maintenance.

👥 Team Culture & Values

Network Operations Values:

Proactive Monitoring: BETSOL's NOC Engineers are expected to be proactive in their approach to network monitoring and troubleshooting. This involves continuously monitoring network infrastructure, identifying potential issues before they cause significant downtime, and taking proactive measures to mitigate risks and ensure the availability and performance of BETSOL's network systems and servers.
Collaboration: BETSOL's NOC Engineers are expected to work closely with the Incident Management, IT teams, and third-party service providers to ensure the availability of all systems and applications to internal users and external members. This collaborative approach is designed to facilitate effective communication and teamwork among BETSOL's team members.
Continuous Learning: BETSOL's NOC Engineers are expected to stay up-to-date with the latest network technologies, protocols, and best practices. This continuous learning approach is designed to ensure that BETSOL's network infrastructure is optimized for performance, scalability, and security.
Customer Focus: BETSOL's NOC Engineers are expected to prioritize the needs of internal users and external members, ensuring that BETSOL's network systems and servers are available and performing optimally at all times. This customer-focused approach is designed to ensure that BETSOL's products and services meet the highest standards of quality and reliability.

Collaboration Style:

Cross-Functional Collaboration: BETSOL's NOC Engineers are expected to work closely with various teams within the organization, including Incident Management, IT, and third-party service providers. This cross-functional collaboration is designed to ensure that all systems and applications are available and performing optimally for internal users and external members.
Code Review Culture: BETSOL's NOC Engineers are expected to participate in code reviews and peer programming, ensuring that network configurations and scripts are well-documented, tested, and optimized for performance and security.
Knowledge Sharing: BETSOL's NOC Engineers are expected to share their knowledge and expertise with their colleagues, contributing to the overall development and success of the team. This knowledge sharing approach is designed to foster a culture of continuous learning and improvement within the organization.

📝 Enhancement Note: BETSOL's network operations values and collaboration style are designed to promote a culture of proactive monitoring, collaboration, continuous learning, and customer focus within the organization. This focus on network operations and infrastructure management is likely to contribute to the success of BETSOL's products and services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Outages: BETSOL's NOC Engineers may be required to troubleshoot and resolve network outages, ensuring that BETSOL's network systems and servers are available and performing optimally at all times. This requires a strong background in network operations and infrastructure management, with a focus on troubleshooting and maintenance.
Performance Optimization: BETSOL's NOC Engineers may be required to optimize the performance of BETSOL's network systems and servers, ensuring that they are capable of supporting the company's products and services. This requires a strong background in network operations and infrastructure management, with a focus on performance tuning and optimization.
Security Threats: BETSOL's NOC Engineers may be required to identify and mitigate security threats to BETSOL's network infrastructure, ensuring that the company's products and services are protected from unauthorized access and malicious activity. This requires a strong background in network security and threat management.

Learning & Development Opportunities:

Technical Skill Development: BETSOL offers opportunities for NOC Engineers to develop their skills and advance their careers in the field of network engineering. This may include training and certification programs, as well as opportunities to work on cutting-edge projects and technologies.
Conference Attendance: BETSOL encourages its NOC Engineers to attend industry conferences and events, providing them with the opportunity to learn from leading experts in the field of network engineering and expand their professional networks.
Technical Mentorship: BETSOL provides opportunities for NOC Engineers to receive technical mentorship from experienced professionals within the organization. This mentorship is designed to help NOC Engineers develop their skills and advance their careers in the field of network engineering.

📝 Enhancement Note: BETSOL's technical challenges and learning and development opportunities are designed to provide NOC Engineers with the opportunity to grow their skills and advance their careers in the field of network engineering. This focus on technical skill development and growth is likely to contribute to the success of BETSOL's network operations and infrastructure management efforts.

💡 Interview Preparation

Technical Questions:

Network Troubleshooting: Prepare for questions that assess your ability to troubleshoot network issues, including routing protocols, switching protocols, network security, and network services. This will help you to demonstrate your technical skills and problem-solving abilities during the technical assessment and technical deep dive.
Network Infrastructure Management: Prepare for questions that assess your understanding of network infrastructure management, including network devices, protocols, and technologies. This will help you to demonstrate your technical skills and knowledge of BETSOL's network infrastructure.
Performance Optimization: Prepare for questions that assess your understanding of network performance optimization, including network configuration, network design, and network architecture. This will help you to demonstrate your technical skills and knowledge of BETSOL's network infrastructure.

Company & Culture Questions:

Company Culture: Prepare for questions that assess your understanding of BETSOL's company culture, including its focus on employee well-being, collaboration, and continuous learning. This will help you to demonstrate your fit within the organization and your commitment to BETSOL's values and mission.
Technical Collaboration: Prepare for questions that assess your ability to work collaboratively with the Incident Management, IT teams, and third-party service providers. This will help you to demonstrate your communication skills, teamwork, and problem-solving abilities.
Customer Focus: Prepare for questions that assess your understanding of BETSOL's customer-focused approach to network operations and infrastructure management. This will help you to demonstrate your commitment to ensuring that BETSOL's products and services meet the highest standards of quality and reliability.

Portfolio Presentation Strategy:

Portfolio Structure: Organize your portfolio to highlight your experience in network infrastructure management, with a focus on troubleshooting and maintenance. Include projects that demonstrate your ability to monitor and maintain network systems and servers, identify and resolve issues, and collaborate with IT teams and vendors.
Case Studies: Include case studies that illustrate your approach to network monitoring and troubleshooting, as well as your experience with various network devices, protocols, and technologies. These case studies should provide BETSOL with insights into your technical skills and problem-solving abilities.
Certifications: Include any relevant certifications (e.g., CCNA, MCSA, LPIC) and their corresponding projects or case studies. These certifications demonstrate your commitment to professional development and your expertise in the field of network engineering.

📌 Application Steps

To apply for this NOC Engineer position at BETSOL:

Customize Your Portfolio: Tailor your portfolio to highlight your experience in network infrastructure management, with a focus on troubleshooting and maintenance. Include projects that demonstrate your ability to monitor and maintain network systems and servers, identify and resolve issues, and collaborate with IT teams and vendors.
Optimize Your Resume: Highlight your relevant skills and experience in network operations and infrastructure management, with a focus on troubleshooting and maintenance. Include any relevant certifications (e.g., CCNA, MCSA, LPIC) and their corresponding projects or case studies.
Prepare for Technical Assessment: Familiarize yourself with various network devices, protocols, and technologies, and practice troubleshooting common network issues. This will help you to demonstrate your technical skills and problem-solving abilities during the technical assessment and technical deep dive.
Research BETSOL: Learn about BETSOL's products, services, and company culture to ensure that you are well-prepared for the behavioral questions and final evaluation. This will help you to demonstrate your understanding of the company and your fit within the organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

NOC Engineer