📍 Job Overview

• Job Title: Network Operations Supervisor - Leatherhead
• Company: Egis Group
• Location: Leatherhead, Surrey, United Kingdom
• Job Type: On-site, Full-time
• Category: Infrastructure & Operations
• Date Posted: 2025-06-24
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Key Responsibilities: Oversee the safe delivery of network operations, manage teams, ensure high standards of work, and contribute to incident management.
• Key Skills: Team leadership, communication, customer focus, highways maintenance, safety compliance, and continuous improvement.
• 📝 Enhancement Note: This role requires a strong focus on safety, leadership, and operational efficiency to maintain the M25 network's high standards.

💻 Primary Responsibilities

• 🚨 Network Operations Supervision:

  • Manage teams on-site, including ISU/ERT and Recovery operatives.
  • Carry out litter surveys, gate stops, and safety tours.
  • Supervise planned and reactive works, ensuring they are completed efficiently and on time.
  • Update the Maintenance Management System and manage resources.
  • Support the development and implementation of RAMS and procedures.
  • Prepare and deliver daily work briefings and end-of-shift debriefs.
  • Support the use of data devices and routine vehicle checks.
  • Raise SCI's as required and attend incidents as Bronze Command.
  • Participate in the Winter Service rota and stand in for the Depot Manager as required.

• 🔒 Safety and Compliance:

  • Drive Zero Harm objectives and ensure all activities meet safety standards.
  • Raise awareness of issues that may affect the safe operation of the network.

• 🌟 Leadership:

  • Manage day-to-day people management tasks, including performance monitoring and development.
  • Manage rotas and ensure regular internal and external communication with the team.

• 🌱 Continuous Improvement & Sustainability:

  • Encourage a culture of continuous improvement and support sustainability objectives.

🎓 Skills & Qualifications

Education: Relevant experience in highways maintenance operations or similar transferable experience.

Experience: Proven team leadership and management experience driving performance and productivity.

Required Skills:

• Appropriate CSCS qualification
• SMSTS/SSSTS
• Strong communication skills
• Strong customer-focused mindset
• UK Driver's License

Preferred Skills:

• Experience in incident management and incident support
• Knowledge of the M25 network and its operations
• Familiarity with maintenance management systems and data devices

📝 Enhancement Note: Candidates should have a solid background in highways maintenance operations and demonstrate strong leadership and communication skills to excel in this role.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (Based on UK market rates for experienced Network Operations Supervisors)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional development and career progression
• A supportive and inclusive work environment

Working Hours: 40 hours per week, following a 4-on, 4-off shift pattern, rotating equally between day and night shifts.

📝 Enhancement Note: The salary range is based on UK market rates for experienced Network Operations Supervisors, considering the role's responsibilities and required qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Infrastructure and transportation

Company Size: Large (19,500+ employees worldwide)

Founded: 1908 (Egis Group)

Team Structure:

• The Network Operations Supervisor will lead a team of Incident Support Unit (ISU) Operatives, Emergency Support Teams (ERT) Operatives, and Recovery Operatives (Dartford Only).
• The team will work closely with other asset teams and support functions to maintain the M25 network.

Development Methodology:

• The role follows a structured shift pattern and requires adherence to safety protocols and procedures.
• The Network Operations Supervisor will contribute to continuous improvement initiatives and support the achievement of sustainability objectives.

Company Website: Egis Group

📝 Enhancement Note: Egis Group is a global leader in consulting, construction engineering, and operations, with a strong commitment to sustainability and innovation.

📈 Career & Growth Analysis

Web Technology Career Level: N/A (This role is not web technology-specific)

Reporting Structure: The Network Operations Supervisor will report directly to the Depot Manager and work closely with other asset teams and support functions.

Technical Impact: The role will have a significant impact on the safe and efficient operation of the M25 network, ensuring it remains resilient and in top condition.

Growth Opportunities:

• Opportunities for career progression within the company, such as moving into a more senior operations role or a management position.
• Professional development opportunities to enhance skills and knowledge in highways maintenance and network operations.

📝 Enhancement Note: The Network Operations Supervisor role offers opportunities for career progression and professional development within the company.

🌐 Work Environment

Office Type: On-site, with a focus on maintaining the M25 network.

Office Location(s): Leatherhead, Surrey, United Kingdom

Workspace Context:

• The role requires a high level of mobility, with a focus on maintaining the M25 network and responding to incidents as they occur.
• The Network Operations Supervisor will work closely with other asset teams and support functions to ensure the network operates safely and efficiently.

Work Schedule: The role follows a 4-on, 4-off shift pattern, rotating equally between day and night shifts.

📝 Enhancement Note: The Network Operations Supervisor role requires a high level of flexibility and commitment, with a focus on maintaining the M25 network and responding to incidents as they occur.

📄 Application & Technical Interview Process

Interview Process:

• Online application and CV screening
• Telephone or video interview to assess communication skills and cultural fit
• On-site assessment day, including practical and theoretical assessments, as well as a panel interview

Portfolio Review Tips: N/A (This role is not web technology-specific)

Technical Challenge Preparation: N/A (This role is not web technology-specific)

ATS Keywords: (Not applicable for this role, as it is not web technology-specific)

📝 Enhancement Note: The interview process for this role will focus on assessing the candidate's leadership, communication, and highways maintenance experience, as well as their commitment to safety and customer service.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Web Development Values: N/A (This role is not web technology-specific)

Collaboration Style:

• The Network Operations Supervisor will work closely with other asset teams and support functions to maintain the M25 network.
• The role requires strong communication and collaboration skills to ensure effective teamwork and incident response.

📝 Enhancement Note: The Network Operations Supervisor role requires strong collaboration and communication skills to work effectively with other asset teams and support functions.

🌐 Work Environment

Office Type: On-site, with a focus on maintaining the M25 network.

Office Location(s): Leatherhead, Surrey, United Kingdom

Workspace Context:

• The role requires a high level of mobility, with a focus on maintaining the M25 network and responding to incidents as they occur.
• The Network Operations Supervisor will work closely with other asset teams and support functions to ensure the network operates safely and efficiently.

Work Schedule: The role follows a 4-on, 4-off shift pattern, rotating equally between day and night shifts.

📝 Enhancement Note: The Network Operations Supervisor role requires a high level of flexibility and commitment, with a focus on maintaining the M25 network and responding to incidents as they occur.

🛠️ Challenges & Growth Opportunities

Technical Challenges:

• Managing teams in a high-pressure, fast-paced environment.
• Ensuring the safe and efficient operation of the M25 network, while maintaining high standards of work.
• Contributing to incident management and responding to unexpected events.

Learning & Development Opportunities:

• Opportunities for career progression within the company, such as moving into a more senior operations role or a management position.
• Professional development opportunities to enhance skills and knowledge in highways maintenance and network operations.

📝 Enhancement Note: The Network Operations Supervisor role offers opportunities for career progression and professional development within the company, with a focus on enhancing skills and knowledge in highways maintenance and network operations.

💡 Interview Preparation

Technical Questions: N/A (This role is not web technology-specific)

Company & Culture Questions:

• How do you approach managing teams in a high-pressure, fast-paced environment?
• Can you describe a time when you had to respond to an unexpected event or incident, and how you handled it?
• How do you ensure the safe and efficient operation of a network, while maintaining high standards of work?

Portfolio Presentation Strategy: N/A (This role is not web technology-specific)

📌 Application Steps

To apply for this Network Operations Supervisor position:

• Submit your application through the application link provided.
• Tailor your CV and cover letter to highlight your relevant experience, skills, and qualifications.
• Prepare for the interview process by researching the company and considering your approach to managing teams, incident response, and network operations.
• Be ready to discuss your experience in highways maintenance and network operations, as well as your commitment to safety and customer service.

📝 Enhancement Note: The application process for this role will focus on assessing the candidate's leadership, communication, and highways maintenance experience, as well as their commitment to safety and customer service.