Network Monitoring Engineer at MSD

📍 Job Overview

Job Title: Network Monitoring Engineer
Company: MSD
Location: CZE - Central Bohemian - Prague (Five)
Job Type: Hybrid
Category: Network Infrastructure & Monitoring
Date Posted: 2025-07-23
Experience Level: 10+ years
Remote Status: On-site/Hybrid

🚀 Role Summary

Key Responsibilities: Lead solution delivery, mentorship, collaboration, optimization, strategic contribution, automation, tool ownership, and operational excellence.
Key Skills: Project experience, monitoring tools expertise, networking proficiency, technology savvy, global perspective, service management insight, and excellent communication skills.

📝 Enhancement Note: This role requires a high level of expertise and experience in network monitoring and data networks, with a strong commitment to innovation and problem-solving. The ideal candidate will have a proven track record of working on complex projects and possess advanced knowledge of various monitoring tools.

💻 Primary Responsibilities

Solution Delivery: Build and migrate the tools environment, ensuring seamless solution delivery.
Mentorship & Collaboration: Serve as a trusted advisor to junior colleagues and collaborate with various departments to enhance network capabilities.
Optimization & Innovation: Analyze data to optimize monitoring processes and propose enhancements to the network infrastructure.
Strategic Contribution: Play a pivotal role in developing and refining the overall monitoring strategy and architecture.
Automation: Streamline operations by automating repetitive tasks, increasing efficiency across the board.
Tool Ownership: Manage and maintain multiple monitoring tools, ensuring they meet operational needs.
Operational Excellence: Handle day-to-day operational tasks with precision and expertise.

📝 Enhancement Note: The Network Monitoring Engineer will be responsible for leading the solution delivery process, mentoring junior colleagues, and collaborating with various departments to enhance network capabilities. They will also optimize monitoring processes, propose infrastructure enhancements, automate tasks, manage tools, and ensure operational excellence.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications such as CCNP are a plus.

Experience: Over 10 years of experience in data networks and monitoring tools, with a proven track record of working on complex projects.

Required Skills:

Advanced knowledge of monitoring tools such as LogicMonitor, NetBrain, and BigPanda
Strong networking knowledge at the CCNP level (certification not mandatory)
Broad understanding of various networking technologies and their orchestration
Solid understanding of service management principles and ITIL practices
Excellent verbal and written communication abilities

Preferred Skills:

Proficiency in analytical tools like Excel and Spotfire
Basic scripting skills in Python, Git, or Bash
Familiarity with Syslog, log collection, and analytics
Knowledge of Infrastructure as Code (IaC) and Network as a Service (NaaS)

📝 Enhancement Note: The ideal candidate will have a strong commitment to innovation, a proactive mindset, and an analytical approach. They should also possess outstanding communication skills and be able to work effectively in an international environment.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Case studies demonstrating successful project delivery and monitoring tool implementation
Examples of data analysis and optimization strategies
Documentation showcasing mentorship and collaboration efforts
Evidence of automation scripts or tools developed to improve operational efficiency

Technical Documentation:

Detailed project documentation, including solution delivery processes, monitoring strategies, and infrastructure enhancements
Code comments and documentation demonstrating strong coding practices
Version control and deployment processes documentation

📝 Enhancement Note: The portfolio should highlight the candidate's ability to lead solution delivery, optimize monitoring processes, and collaborate effectively with various departments. It should also demonstrate their expertise in managing and maintaining multiple monitoring tools.

💵 Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (based on market research and regional adjustments for Prague, Czech Republic)

Benefits:

Exciting work in a great team, global projects, international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model, flexible role pattern
Pension and health insurance contributions
Internal reward system plus referral program
5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
Cafeteria for tax-free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programs
Up-to-date laptop and iPhone
Parking in the garage for drivers or showers for bikers
Competitive salary, incentive pay, and many more

📝 Enhancement Note: The salary range is estimated based on market research and regional adjustments for Prague, Czech Republic. The benefits package is comprehensive and includes various perks to support work-life balance and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Pharmaceuticals and Healthcare

Company Size: Large (20,000+ employees)

Founded: 1891

Team Structure:

Network Monitoring team, collaborating with various departments such as IT Infrastructure, IT Security, and IT Service Management
Global team with members based in different locations worldwide

Development Methodology:

Agile/Scrum methodologies for project management and solution delivery
ITIL service management framework for IT service delivery and continual improvement
Collaboration tools such as Microsoft Teams and Jira for communication and project tracking

Company Website: www.msd.com

📝 Enhancement Note: MSD is a large, global pharmaceutical company with a strong commitment to innovation and improving patient outcomes. The company values collaboration, continuous learning, and a customer-focused approach.

📈 Career & Growth Analysis

Network Monitoring Engineer Career Level: Experienced professional with 10+ years of experience in data networks and monitoring tools, responsible for leading solution delivery, optimizing monitoring processes, and collaborating with various departments to enhance network capabilities.

Reporting Structure: The Network Monitoring Engineer will report to the IT Infrastructure Manager and work closely with the IT Service Management team, IT Security team, and other relevant departments.

Technical Impact: The Network Monitoring Engineer will have a significant impact on the company's network infrastructure, ensuring optimal performance, high availability, and minimal downtime. They will also contribute to the development and refinement of the overall monitoring strategy and architecture.

Growth Opportunities:

Technical leadership roles within the Network Monitoring team or other IT departments
Opportunities to specialize in specific areas such as network security, cloud networking, or data center infrastructure
Global career opportunities within the MSD organization

📝 Enhancement Note: The Network Monitoring Engineer role offers significant growth opportunities, both technically and in terms of career progression. The ideal candidate will be proactive, innovative, and committed to continuous learning and development.

🌐 Work Environment

Office Type: Hybrid, with a combination of on-site and remote work

Office Location(s): Prague, Czech Republic (Five)

Workspace Context:

Modern, collaborative workspace with state-of-the-art technology and tools
Opportunities for cross-functional collaboration with various departments
Flexible work arrangements to support work-life balance

Work Schedule: Full-time, with flexible hours and the opportunity to work remotely

📝 Enhancement Note: The hybrid work environment at MSD offers a combination of on-site and remote work, with a focus on collaboration, innovation, and work-life balance. The company provides modern, collaborative workspaces and state-of-the-art technology to support its employees.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills and cultural fit (30 minutes)
Technical Deep Dive: A detailed discussion of the candidate's experience and expertise in network monitoring and data networks (60 minutes)
On-site/Video Interview: A face-to-face meeting with the hiring manager and other team members to discuss the role, company culture, and growth opportunities (60-90 minutes)
Final Decision: The hiring team will make a final decision and extend an offer to the selected candidate

Portfolio Review Tips:

Highlight successful project delivery and monitoring tool implementation case studies
Demonstrate data analysis and optimization strategies
Showcase mentorship and collaboration efforts
Present evidence of automation scripts or tools developed to improve operational efficiency

Technical Challenge Preparation:

Brush up on networking knowledge, with a focus on CCNP-level topics
Familiarize yourself with various monitoring tools such as LogicMonitor, NetBrain, and BigPanda
Prepare for questions about ITIL service management principles and IT infrastructure management

ATS Keywords: Network Monitoring, Data Networks, Monitoring Tools, IT Infrastructure, ITIL, CCNP, Automation, Collaboration, Mentorship, Solution Delivery, Operational Excellence, Services Management

📝 Enhancement Note: The interview process for the Network Monitoring Engineer role is designed to assess the candidate's technical expertise, communication skills, and cultural fit. The portfolio review and technical challenge preparation tips are tailored to help candidates demonstrate their skills and qualifications effectively.

🛠 Technology Stack & Web Infrastructure

Monitoring Tools:

LogicMonitor
NetBrain
BigPanda
Other tools such as Nagios, Zabbix, or Prometheus (depending on the company's specific environment)

Networking Technologies:

Cisco IOS
Juniper Junos
Arista EOS
Other networking technologies such as BGP, OSPF, EIGRP, and MPLS (depending on the company's specific environment)

Infrastructure Tools:

IT Service Management tools such as ServiceNow or BMC Remedy
Configuration Management tools such as Ansible or Puppet
Cloud platforms such as AWS, Azure, or Google Cloud (depending on the company's specific environment)

📝 Enhancement Note: The technology stack for the Network Monitoring Engineer role includes various monitoring tools, networking technologies, and infrastructure tools. The specific tools and technologies used may vary depending on the company's environment and requirements.

👥 Team Culture & Values

Network Monitoring Team Values:

Innovation and continuous learning
Collaboration and cross-functional teamwork
Operational excellence and high-quality standards
Customer focus and user-centric approach
Accountability and ownership

Collaboration Style:

Agile/Scrum methodologies for project management and solution delivery
Regular team meetings and stand-ups to discuss progress, challenges, and opportunities
Cross-functional collaboration with various departments such as IT Infrastructure, IT Security, and IT Service Management
Knowledge sharing and mentoring opportunities

📝 Enhancement Note: The Network Monitoring team at MSD values innovation, collaboration, operational excellence, customer focus, and accountability. The team works closely with various departments to enhance network capabilities and ensure optimal performance, high availability, and minimal downtime.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing and maintaining multiple monitoring tools in a complex, global environment
Optimizing monitoring processes and proposing infrastructure enhancements to improve network performance and availability
Collaborating with various departments to enhance network capabilities and ensure operational excellence
Staying up-to-date with the latest networking technologies and best practices

Learning & Development Opportunities:

Technical training and certification opportunities, such as CCNP, ITIL, or other relevant certifications
Global career opportunities within the MSD organization
Mentorship and knowledge-sharing opportunities within the Network Monitoring team and other IT departments
Opportunities to specialize in specific areas such as network security, cloud networking, or data center infrastructure

📝 Enhancement Note: The Network Monitoring Engineer role presents various technical challenges and learning opportunities. The ideal candidate will be proactive, innovative, and committed to continuous learning and development.

💡 Interview Preparation

Technical Questions:

Networking Fundamentals: Can you explain the three-way handshake and the role of ARP in the network communication process?
Monitoring Tools: How do you approach monitoring tool configuration and management in a complex, global environment?
ITIL Principles: Can you describe the ITIL service value system and its role in IT service delivery and continual improvement?
Automation: How have you used automation to improve operational efficiency in your previous roles?

Company & Culture Questions:

Company Culture: How do you see yourself contributing to MSD's innovative and collaborative work environment?
Team Dynamics: How do you approach working with various departments and stakeholders to enhance network capabilities and ensure operational excellence?
Growth Opportunities: What are your long-term career goals, and how do you see this role contributing to your professional development?

Portfolio Presentation Strategy:

Case Studies: Present successful project delivery and monitoring tool implementation case studies, highlighting your role and the impact of your work
Data Analysis: Demonstrate your ability to analyze data and optimize monitoring processes, using visualizations and other tools to illustrate your findings
Mentorship & Collaboration: Showcase your mentorship and collaboration efforts, highlighting the positive impact you've had on your team and other departments
Automation: Present evidence of automation scripts or tools you've developed to improve operational efficiency, with a focus on the business value they've delivered

📝 Enhancement Note: The interview preparation tips for the Network Monitoring Engineer role are designed to help candidates demonstrate their technical expertise, communication skills, and cultural fit. The technical questions focus on networking fundamentals, monitoring tools, ITIL principles, and automation, while the company and culture questions assess the candidate's understanding of MSD's innovative and collaborative work environment and their long-term career goals.

📌 Application Steps

To apply for this Network Monitoring Engineer position at MSD:

Customize Your Portfolio: Highlight successful project delivery and monitoring tool implementation case studies, demonstrating your expertise in network monitoring and data networks. Showcase your data analysis and optimization strategies, mentorship and collaboration efforts, and automation scripts or tools developed to improve operational efficiency.
Optimize Your Resume: Tailor your resume to emphasize your relevant experience and skills in network monitoring, data networks, and IT infrastructure management. Highlight your project experience, monitoring tools expertise, networking proficiency, technology savvy, global perspective, service management insight, and excellent communication skills.
Prepare for Technical Interviews: Brush up on your networking knowledge, with a focus on CCNP-level topics. Familiarize yourself with various monitoring tools such as LogicMonitor, NetBrain, and BigPanda. Prepare for questions about ITIL service management principles and IT infrastructure management.
Research the Company: Learn about MSD's innovative and collaborative work environment, global projects, and international environment. Understand the company's commitment to improving patient outcomes and its focus on innovation and continuous learning.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Network Monitoring Engineer