Network Field Technician - Tier II
📍 Job Overview
- Job Title: Network Field Technician - Tier II
- Company: EOS
- Location: Round Rock, Texas, United States
- Job Type: On-site
- Category: Network Infrastructure & Field Services
- Date Posted: June 20, 2025
- Experience Level: Mid-level (5-10 years)
- Remote Status: On-site with frequent international travel
🚀 Role Summary
- Global Network Deployment: Install, test, and troubleshoot enterprise-grade network hardware and infrastructure at customer sites worldwide.
- Collaborative Environment: Work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions.
- Fast-paced and Dynamic: Execute technical tasks in fast-paced environments, requiring adaptability and strong communication skills.
📝 Enhancement Note: This role offers a unique opportunity for experienced network professionals to gain international exposure and contribute to global deployment projects, fostering continuous learning and skill development.
💻 Primary Responsibilities
- Network Hardware Deployment: Deploy and support network hardware, including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
- Rack & Stack: Rack, stack, and cable equipment in compliance with data center and networking standards.
- Cabling & Termination: Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
- Documentation: Document work completed, inventory used, and site conditions through comprehensive reporting.
- Collaboration: Work with Network Engineers to support network implementation, issue resolution, and change requests.
📝 Enhancement Note: This role requires a strong focus on attention to detail, as accurate documentation and adherence to standards are crucial for successful network deployments and troubleshooting.
🎓 Skills & Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience: 4+ years of hands-on experience in network deployments or field installations.
Required Skills:
- Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.)
- Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management)
- Ability to interpret technical diagrams and Bills of Materials (BOMs)
- Excellent communication, organizational, and customer-facing skills
- Comfortable lifting equipment up to 50 lbs and working in physically demanding environments
Preferred Skills:
- Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent
- Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.)
- Familiarity with structured cabling best practices, grounding, and labeling standards
- Prior experience in enterprise, data center, or multi-site corporate environments
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Case studies demonstrating successful network deployments, including hardware installation, cabling, and troubleshooting
- Before-and-after photos or videos showcasing the impact of your work on network infrastructure
- Testimonials or recommendations from satisfied clients or colleagues highlighting your communication and customer-facing skills
Technical Documentation:
- Detailed network diagrams, port maps, and rack elevation drawings used in previous deployments
- Comprehensive reports outlining work completed, inventory used, and site conditions
- Examples of issue resolution and change requests, demonstrating your problem-solving skills
📝 Enhancement Note: While this role does not directly involve web development or server administration, a strong portfolio showcasing your technical skills, attention to detail, and customer focus will be crucial for success.
💵 Compensation & Benefits
Salary Range: $28 - $34 USD per hour
Benefits:
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company match
- Generous paid time off (vacation, sick, and holidays)
- Employee assistance program (EAP)
- Tuition reimbursement for professional development and certifications
- Company-provided laptop and mobile phone
- International travel opportunities with competitive per diem and allowances
Working Hours: Full-time (40 hours per week), with flexible hours and the need to work evenings and weekends when required.
📝 Enhancement Note: The salary range provided is a general guideline and may vary based on factors such as responsibilities, experience, education, and market data. Additional benefits and perks may be available based on the company's standard employee benefits package.
🎯 Team & Company Context
Company Culture: EOS is a global technology and logistics company focused on delivering forward-thinking solutions based on multi-domain architecture. They prioritize customer satisfaction, commitment to quality, and investing in their partners and employees.
Company Size: Medium to large-sized company with a global presence, offering opportunities for career growth and international exposure.
Founded: 1995, with over 25 years of experience in the industry.
Team Structure:
- Collaborative, cross-functional teams working on global deployment projects
- Close coordination with Project Managers and Network Engineers to ensure project success
- Opportunities for mentorship and knowledge sharing among team members
Development Methodology:
- Agile project management methodologies for network deployment and maintenance tasks
- Regular team meetings and stand-ups to discuss progress, issues, and priorities
- Continuous improvement and process optimization to enhance network deployment efficiency
Company Website: EOS IT Solutions
📝 Enhancement Note: EOS's global presence and commitment to customer satisfaction make this an attractive opportunity for network professionals seeking international experience and exposure to diverse deployment environments.
📈 Career & Growth Analysis
Network Field Technician - Tier II: This role focuses on hands-on network deployment and maintenance tasks, requiring strong technical skills and attention to detail. It offers opportunities for international travel and exposure to diverse deployment environments.
Reporting Structure: This role reports directly to the Network Deployment Manager or a similar role, with close collaboration with Project Managers and Network Engineers.
Technical Impact: As a Network Field Technician - Tier II, you will play a crucial role in ensuring the successful deployment and maintenance of network infrastructure at customer sites worldwide. Your work will directly impact the performance, reliability, and security of global networks.
Growth Opportunities:
- Senior Network Field Technician - Tier III: With experience and proven performance, you may advance to a senior role, overseeing more complex deployments and mentoring junior team members.
- Network Deployment Manager: Demonstrate strong leadership skills and project management abilities to progress into a management role, responsible for coordinating global deployment projects and teams.
- Specialist Roles: Develop expertise in specific network technologies or deployment scenarios, becoming a go-to resource for your team and the broader organization.
📝 Enhancement Note: EOS's global presence and commitment to employee development make this an attractive opportunity for network professionals seeking to advance their careers in a dynamic and challenging environment.
🌐 Work Environment
Office Type: On-site, with frequent international travel required.
Office Location(s): Round Rock, Texas, United States, with global deployment projects at customer sites worldwide.
Workspace Context:
- Deployment Sites: Customer sites, data centers, and construction environments, requiring adaptability and strong communication skills.
- Travel: Frequent international travel, with the need to adjust to different time zones, cultures, and work environments.
- Collaboration: Close coordination with Project Managers, Network Engineers, and other team members to ensure project success.
Work Schedule: Full-time (40 hours per week), with flexible hours and the need to work evenings and weekends when required.
📝 Enhancement Note: This role offers a unique opportunity for network professionals to gain international experience and exposure to diverse deployment environments, fostering continuous learning and skill development.
📄 Application & Technical Interview Process
Interview Process:
- Phone Screen: A brief phone or video call to discuss your experience, availability, and fit for the role.
- Technical Assessment: A hands-on assessment of your network deployment and troubleshooting skills, focusing on enterprise-grade hardware and cabling standards.
- Behavioral Interview: An in-depth discussion of your problem-solving skills, communication abilities, and cultural fit with the EOS team.
- Final Interview: A meeting with the hiring manager or a senior team member to discuss your career goals, expectations, and any remaining questions.
Portfolio Review Tips:
- Highlight successful network deployments, demonstrating your technical skills and attention to detail.
- Include before-and-after photos or videos showcasing the impact of your work on network infrastructure.
- Provide testimonials or recommendations from satisfied clients or colleagues, emphasizing your communication and customer-facing skills.
Technical Challenge Preparation:
- Brush up on your knowledge of enterprise networking hardware, cabling standards, and troubleshooting techniques.
- Familiarize yourself with the latest industry best practices and trends in network deployment and maintenance.
- Prepare for hands-on assessments and be ready to discuss your approach to problem-solving and issue resolution.
ATS Keywords: Network Deployment, Field Installation, Enterprise Networking Hardware, Cabling Standards, Technical Diagrams, Troubleshooting Skills, Communication Skills, Organizational Skills, Customer-Facing Skills, Physical Stamina, Flexible Hours, International Travel, Wi-Fi Surveys, Documentation, Safety Protocols, Collaboration, Network Field Technician, Network Engineer, Project Manager, Deployment, Maintenance, Global Network, Customer Sites, Data Centers, Construction Environments, Travel, Problem-Solving, Issue Resolution.
📝 Enhancement Note: EOS's global presence and commitment to customer satisfaction make this an attractive opportunity for network professionals seeking international experience and exposure to diverse deployment environments. Prepare for a comprehensive interview process that focuses on your technical skills, problem-solving abilities, and cultural fit with the organization.
🛠 Technology Stack & Network Infrastructure
Enterprise Networking Hardware:
- Cisco: Switches, routers, wireless access points, and security appliances
- Juniper: Routers, switches, and security appliances
- HPE: Aruba wireless access points, switches, and servers
- Other major vendors: Dell, Fortinet, and F5 Networks
Cabling Standards:
- Cat5e, Cat6, Cat6a copper cabling
- Fiber optic cabling: OM1, OM2, OM3, OM4, and OS2
- Patch panel management and structured cabling best practices
Network Deployment Tools:
- Network diagrams, port maps, and rack elevation drawings
- Wi-Fi survey tools: Ekahau, NetAlly, and other industry-standard tools
- Documentation and reporting tools: Microsoft Office, Google Workspace, and other collaboration platforms
📝 Enhancement Note: Familiarize yourself with the latest enterprise networking hardware, cabling standards, and industry best practices to excel in this role and contribute to successful network deployments worldwide.
👥 Team Culture & Values
Network Deployment Values:
- Customer Focus: Prioritize customer satisfaction and ensure seamless network deployments that meet or exceed project requirements.
- Quality & Attention to Detail: Maintain high-quality standards and pay close attention to detail in every aspect of network deployment and maintenance.
- Collaboration: Work closely with Project Managers, Network Engineers, and other team members to ensure project success and continuous improvement.
- Adaptability: Remain flexible and responsive to changing project requirements, customer needs, and deployment environments.
Collaboration Style:
- Cross-Functional Teams: Collaborate with Project Managers, Network Engineers, and other team members to ensure project success and continuous improvement.
- Regular Communication: Maintain open lines of communication with team members, stakeholders, and customers to address issues, provide updates, and gather feedback.
- Knowledge Sharing: Contribute to a culture of learning and development by sharing your expertise and experiences with team members and mentoring junior professionals.
📝 Enhancement Note: EOS's global presence and commitment to customer satisfaction make this an attractive opportunity for network professionals seeking international experience and exposure to diverse deployment environments. Embrace the company's values and culture to thrive in this dynamic and challenging role.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Diverse Deployment Environments: Adapt to different customer sites, data centers, and construction environments, each with its unique set of challenges and requirements.
- Legacy Infrastructure: Work with outdated or legacy network hardware and infrastructure, requiring strong troubleshooting skills and a deep understanding of enterprise networking technologies.
- Time-Sensitive Deployments: Balance multiple projects and deadlines, often working in fast-paced environments with tight project timelines.
Learning & Development Opportunities:
- Emerging Technologies: Stay up-to-date with the latest enterprise networking hardware, cabling standards, and industry best practices to enhance your skills and advance your career.
- Global Exposure: Gain international experience and exposure to diverse deployment environments, fostering continuous learning and skill development.
- Mentorship & Knowledge Sharing: Contribute to a culture of learning and development by sharing your expertise and experiences with team members and mentoring junior professionals.
📝 Enhancement Note: EOS's global presence and commitment to customer satisfaction make this an attractive opportunity for network professionals seeking international experience and exposure to diverse deployment environments. Embrace the challenges and growth opportunities that come with working in a dynamic and fast-paced environment.
💡 Interview Preparation
Technical Questions:
- Hardware & Cabling: Demonstrate your proficiency with enterprise networking hardware, cabling standards, and troubleshooting techniques through hands-on examples and real-world scenarios.
- Deployment & Maintenance: Discuss your experience with network deployment, maintenance, and issue resolution, highlighting your problem-solving skills and attention to detail.
- Customer Focus: Share examples of how you have gone above and beyond to ensure customer satisfaction and address their unique needs and requirements.
Company & Culture Questions:
- Global Presence: Explain how you would adapt to working in diverse deployment environments and collaborating with international team members.
- Customer Satisfaction: Describe your approach to ensuring customer satisfaction and maintaining high-quality standards in network deployment and maintenance tasks.
- Teamwork & Collaboration: Discuss your experience working in cross-functional teams and collaborating with Project Managers, Network Engineers, and other stakeholders to ensure project success.
Portfolio Presentation Strategy:
- Hardware & Cabling: Highlight successful network deployments, demonstrating your technical skills and attention to detail.
- Customer Satisfaction: Include testimonials or recommendations from satisfied clients or colleagues, emphasizing your communication and customer-facing skills.
- Problem-Solving: Showcase your ability to identify, diagnose, and resolve network issues, with a focus on customer satisfaction and minimal downtime.
📝 Enhancement Note: EOS's global presence and commitment to customer satisfaction make this an attractive opportunity for network professionals seeking international experience and exposure to diverse deployment environments. Prepare for a comprehensive interview process that focuses on your technical skills, problem-solving abilities, and cultural fit with the organization.
📌 Application Steps
To apply for this Network Field Technician - Tier II position at EOS:
- Tailor Your Resume: Highlight your relevant experience, skills, and certifications, with a focus on network deployment, maintenance, and troubleshooting.
- Prepare Your Portfolio: Showcase successful network deployments, demonstrating your technical skills, attention to detail, and customer focus.
- Research the Company: Familiarize yourself with EOS's global presence, commitment to customer satisfaction, and values as a network technology and logistics company.
- Practice Technical Interview Questions: Brush up on your knowledge of enterprise networking hardware, cabling standards, and troubleshooting techniques, and prepare for hands-on assessments and real-world scenarios.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and network technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have 4+ years of hands-on experience in network deployments or field installations and proficiency with enterprise networking hardware from major vendors. Strong troubleshooting skills and the ability to interpret technical diagrams are essential.