📍 Job Overview

• Job Title: Network Field Technician - Tier II
• Company: EOS
• Location: Austin, Texas, United States
• Job Type: On-site
• Category: Network Infrastructure & Field Services
• Date Posted: June 20, 2025
• Experience Level: 5-10 years
• Remote Status: On-site (with frequent international travel)

🚀 Role Summary

• Key Responsibilities:
  • Deploy and support network hardware, including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
  • Rack, stack, and cable equipment in compliance with data center and networking standards.
  • Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
  • Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
  • Assist in site readiness surveys, including assessment of MDF/IDF power, cooling, and rack infrastructure.
  • Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
  • Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
  • Document work completed, inventory used, and site conditions through comprehensive reporting.
  • Maintain high quality and productivity standards while meeting strict project timelines.
  • Uphold safety and operational protocols across various environments, including live data centers and construction sites.

💻 Primary Responsibilities

• Installation & Configuration:

  • Deploy and configure network hardware, ensuring compliance with industry standards and customer requirements.
  • Rack and stack equipment, following best practices and manufacturer guidelines.
  • Terminate and test copper and fiber cabling, ensuring optimal performance and adherence to specifications.

• Troubleshooting & Support:

  • Troubleshoot network connectivity and cabling issues, using strong analytical and problem-solving skills.
  • Collaborate with Network Engineers to resolve complex network issues and implement change requests.
  • Document work completed, inventory used, and site conditions through comprehensive reporting.

• Site Surveys & Readiness:

  • Conduct site readiness surveys, assessing MDF/IDF power, cooling, and rack infrastructure.
  • Perform pre- and post-installation Wi-Fi surveys using industry-standard tools.

• Safety & Operational Protocols:

  • Uphold safety and operational protocols across various environments, including live data centers and construction sites.
  • Maintain high quality and productivity standards while meeting strict project timelines.

🎓 Skills & Qualifications

Education: Relevant Associate's degree or equivalent experience in networking or a related field.

Experience: Proven experience (4+ years) in network deployments or field installations, with a strong focus on enterprise-grade network hardware.

Required Skills:

• Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
• Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
• Ability to interpret technical diagrams and Bills of Materials (BOMs).
• Excellent communication, organizational, and customer-facing skills.
• Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
• Must be available to work flexible hours, including evenings and weekends when needed.
• Must be willing and able to travel internationally on short notice.

Preferred Skills:

• Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
• Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
• Familiarity with structured cabling best practices, grounding, and labeling standards.
• Prior experience in enterprise, data center, or multi-site corporate environments.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: $28 - $34 USD per hour (based on EOS's provided pay range)

Benefits:

• Comprehensive benefits package (details not specified)
• Equal opportunity employer with a diverse and inclusive work environment

Working Hours: 40 hours per week, with flexible hours and potential overtime as needed

🎯 Team & Company Context

Company Culture:

• EOS is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders.
• Customer satisfaction and commitment to superior quality of services are top priorities, along with investing in and supporting partners and employees.
• EOS is committed to creating a diverse and inclusive work environment.

Team Structure:

• The Network Field Technician - Tier II role works closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites worldwide.
• The role involves frequent international travel and hands-on technical execution in fast-paced environments.

Development Methodology:

• EOS follows structured project management methodologies to ensure efficient and effective network deployments and support.
• The company uses industry-standard tools and best practices for network implementation, issue resolution, and change requests.

Company Website: EOS IT Solutions

📈 Career & Growth Analysis (N/A for this role)

🌐 Work Environment

Office Type: On-site, with frequent international travel required.

Office Location(s): Austin, Texas, United States (with global travel)

Workspace Context:

• The role involves working in various environments, including live data centers, construction sites, and customer premises.
• Network Field Technicians must be comfortable working in physically demanding environments and lifting equipment up to 50 lbs.

Work Schedule:

• The role requires flexible hours, including evenings and weekends when needed, to accommodate project timelines and customer requirements.
• Network Field Technicians must be willing and able to travel internationally on short notice.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screen to assess communication skills and basic qualifications.
2. Technical interview to evaluate network hardware knowledge, troubleshooting skills, and problem-solving abilities.
3. Background check and reference checks.
4. Final interview with the hiring manager or team lead to discuss cultural fit and career aspirations.

Portfolio Review Tips: (N/A for this role)

Technical Challenge Preparation:

• Brush up on enterprise networking hardware, cabling standards, and troubleshooting skills.
• Review industry-standard tools and best practices for network implementation, issue resolution, and change requests.
• Prepare examples of successful network deployments, troubleshooting scenarios, and customer interactions.

ATS Keywords:

• Network Deployments
• Field Installations
• Enterprise Networking Hardware
• Cabling Standards
• Technical Diagrams
• Troubleshooting Skills
• Communication Skills
• Organizational Skills
• Customer-Facing Skills
• Physical Demands
• Flexible Hours
• International Travel

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Network Field Technician Values:

• Customer focus and commitment to superior quality of services.
• Strong work ethic and attention to detail in a fast-paced environment.
• Excellent communication and collaboration skills to work effectively with various teams and stakeholders.
• Adaptability and willingness to travel internationally on short notice.

Collaboration Style:

• Network Field Technicians work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites worldwide.
• The role requires strong communication, collaboration, and customer-facing skills to succeed in a fast-paced, global environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Deploy and support network hardware in various environments, including live data centers, construction sites, and customer premises.
• Troubleshoot network connectivity and cabling issues, using strong analytical and problem-solving skills.
• Collaborate with Network Engineers to resolve complex network issues and implement change requests.

Learning & Development Opportunities:

• Gain hands-on experience with enterprise-grade network hardware and infrastructure.
• Develop strong troubleshooting skills and problem-solving abilities in a fast-paced, global environment.
• Expand knowledge of industry-standard tools and best practices for network implementation, issue resolution, and change requests.

💡 Interview Preparation

Technical Questions:

• Describe your experience with enterprise networking hardware, cabling standards, and troubleshooting skills.
• Walk us through a complex network deployment or troubleshooting scenario you've encountered and how you resolved it.
• Explain how you ensure the quality and productivity of your work while meeting strict project timelines.

Company & Culture Questions:

• Why are you interested in the Network Field Technician - Tier II role at EOS?
• How do you approach working in physically demanding environments and lifting equipment up to 50 lbs?
• Describe your experience working in a fast-paced, global environment and how you've adapted to different cultures and time zones.

Portfolio Presentation Strategy: (N/A for this role)

📌 Application Steps

To apply for the Network Field Technician - Tier II position at EOS:

1. Submit your application through the EOS careers page.
2. Tailor your resume to highlight relevant experience in network deployments, field installations, and enterprise-grade network hardware.
3. Prepare for the phone or video screen by brushing up on your communication skills and basic qualifications.
4. Research EOS's company culture, values, and global presence to demonstrate your fit for the role and eagerness to contribute to the team's success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with EOS before making application decisions.