Network Engineer L1 (Global Network Services)
📍 Job Overview
- Job Title: Network Engineer L1 (Global Network Services)
- Company: NTT Ltd.
- Location: Segrate, Lombardy, Italy
- Job Type: Full-Time
- Category: Network Infrastructure
- Date Posted: 2025-04-28
- Experience Level: Entry to Mid (0-2 years)
- Remote Status: Hybrid
🚀 Role Summary
- Deliver simple network projects and resolve non-complex infrastructure issues as a Technical Engineer.
- Collaborate with an international team to support IT infrastructure for a multinational eyewear and eye care company.
- Gain experience with Cisco, Meraki, Palo Alto, Check Point, Fortinet, F5, Vmware Velocloud, and Riverbed technologies.
📝 Enhancement Note: This role offers an excellent opportunity for entry-level network professionals to gain experience in a multinational environment and work with a diverse range of network technologies.
💻 Primary Responsibilities
- Staging and Infrastructure Setup: Configure and set up network infrastructure components.
- Physical Installations and Configurations: Perform on-site installations and configure network devices.
- Functional Testing and Support: Assist the implementation team with functional testing and hands-on support.
- Incident and Change Management: Support the Network Operations team in resolving incidents, changes, and requests.
- Maintenance and Change Management: Assist in maintenance and change management activities.
📝 Enhancement Note: This role involves a mix of hands-on technical tasks and collaborative support, providing a well-rounded experience for a Network Engineer L1.
🎓 Skills & Qualifications
Education: Relevant IT degree or certification (e.g., CCNA) is required.
Experience: At least 1.5 years of experience as a Network Engineer in a multinational environment.
Required Skills:
- Proficient in Cisco technologies (CCNA certification preferred)
- Knowledge of other network technologies (e.g., Check Point, Palo Alto, Fortinet, F5, Vmware)
- Strong organizational and communication skills
- Customer-oriented mindset
- Good knowledge of Italian and English (French is a plus)
Preferred Skills:
- Experience with network security and virtualization technologies
- Familiarity with ITIL and change management processes
- Ability to work in a virtual and hybrid team environment
📝 Enhancement Note: While not explicitly stated, having experience with network security and virtualization technologies would be beneficial for this role, as the candidate will be working with security-focused and virtualization-based network technologies.
📊 Web Portfolio & Project Requirements
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Portfolio Essentials:
- Documented network infrastructure projects showcasing your experience with Cisco, Meraki, and other relevant technologies.
- Case studies demonstrating your problem-solving skills and ability to resolve non-complex infrastructure issues.
- Examples of your involvement in incident and change management processes.
-
Technical Documentation:
- Detailed network diagrams and configurations for your past projects.
- Documentation of incident and change management processes, highlighting your role and contributions.
- Code samples or scripts demonstrating your automation and scripting skills (if applicable).
📝 Enhancement Note: As this role focuses on network infrastructure and support, a well-documented portfolio showcasing your hands-on experience and problem-solving skills will be crucial for success.
💵 Compensation & Benefits
Salary Range: €35,000 - €45,000 per year (based on market research for entry-level network engineering roles in Italy)
Benefits:
- A people-centric culture with a collaborative work environment.
- Career and training pathways within NTT DATA and the multinational client environment.
- Multinational environment with local nuances, offering a safe and trust space for idea sharing.
- Respect and inclusion for diversity, with a focus on technical expertise and support.
- Modern and technological work environment with a hybrid working approach.
Working Hours: 40 hours per week, with on-duty scheduling and potential travel requirements.
📝 Enhancement Note: The salary range provided is an estimate based on market research for entry-level network engineering roles in Italy. The benefits listed are derived from the job description and typical benefits offered by NTT DATA.
🎯 Team & Company Context
🏢 Company Culture
Industry: NTT DATA operates in the global IT services industry, providing business and technology services to clients worldwide.
Company Size: NTT DATA is a large organization with over 130,000 employees globally, offering a diverse and multinational work environment.
Founded: 1967 (as NTT DATA Corporation)
Team Structure:
- The NTT DATA team for this role will consist of experienced network professionals collaborating with the client's IT team locally and internationally.
- The team will work closely with the client's network and security infrastructure, focusing on Cisco, Meraki, Palo Alto, Check Point, Fortinet, F5, Vmware Velocloud, and Riverbed technologies.
Development Methodology:
- The team follows ITIL and change management processes to ensure efficient incident and problem management.
- Agile methodologies may be employed for project implementation and delivery.
Company Website: https://www.nttdata.com/
📝 Enhancement Note: NTT DATA's global presence and multinational client base offer unique opportunities for professional growth and exposure to diverse network environments.
📈 Career & Growth Analysis
Network Engineer L1 Career Level: This role is an entry to mid-level position, focusing on delivering simple projects and resolving non-complex infrastructure issues. It provides an ideal starting point for a career in network engineering.
Reporting Structure: The Network Engineer L1 will report to the Network Operations team and collaborate with the client's IT team, as well as other NTT DATA departments.
Technical Impact: In this role, you will have the opportunity to contribute to the client's network infrastructure, ensuring optimal performance, security, and reliability. Your work will directly impact the client's IT environment and user experience.
Growth Opportunities:
- Technical Skill Development: Gain experience with a wide range of network technologies and expand your skill set within the NTT DATA environment.
- Career Progression: With experience and proven performance, you may progress to more senior network engineering roles or explore other IT specializations within NTT DATA or the client organization.
- Leadership and Mentoring: As you develop your technical skills and gain experience, you may have the opportunity to mentor junior team members or take on leadership roles within the network engineering team.
📝 Enhancement Note: This role offers a solid foundation for a career in network engineering, with opportunities for technical skill development and career progression within the NTT DATA organization and the multinational client environment.
🌐 Work Environment
Office Type: The NTT DATA office in Segrate, Italy, offers a modern and technological work environment, fostering collaboration and innovation.
Office Location(s): Segrate, Italy
Workspace Context:
- Collaboration: Work closely with the NTT DATA team and the client's IT team, fostering a collaborative environment for knowledge sharing and problem-solving.
- Tools and Resources: Utilize state-of-the-art network tools and resources to support your work and professional development.
- Cross-Functional Interaction: Engage with various teams, including network operations, IT infrastructure, and project management, to ensure seamless project delivery and infrastructure support.
Work Schedule: A hybrid working approach, with on-duty scheduling and potential travel requirements to support the client's international IT environment.
📝 Enhancement Note: The hybrid work environment and multinational client base offer a dynamic and diverse work experience, promoting collaboration and professional growth.
📄 Application & Technical Interview Process
Interview Process:
- Technical Assessment: Demonstrate your network engineering skills through hands-on tasks and problem-solving exercises, focusing on Cisco and other relevant technologies.
- Behavioral and Cultural Fit Assessment: Showcase your communication, organizational, and customer-oriented skills, as well as your ability to work in a virtual and hybrid team environment.
- Final Evaluation: Based on your performance in the technical assessment and behavioral interview, you will be evaluated for the role of Network Engineer L1.
Portfolio Review Tips:
- Highlight your experience with Cisco, Meraki, and other relevant network technologies through case studies and project examples.
- Demonstrate your problem-solving skills and ability to resolve non-complex infrastructure issues.
- Showcase your involvement in incident and change management processes, emphasizing your customer-oriented mindset and collaboration skills.
Technical Challenge Preparation:
- Brush up on your Cisco and other relevant network technologies, focusing on configuration, installation, and troubleshooting skills.
- Familiarize yourself with ITIL and change management processes to demonstrate your understanding of network infrastructure support and maintenance.
- Prepare for behavioral interview questions that assess your communication, organizational, and customer-oriented skills.
ATS Keywords: Network Engineering, Cisco, Meraki, Palo Alto, Check Point, Fortinet, F5, Vmware, Communication Skills, Organizational Skills, Customer Orientation, Incident Management, Change Management, Infrastructure Support, Technical Support, ITIL, Multinational Environment, Hybrid Team, Network Infrastructure, Network Security.
📝 Enhancement Note: The interview process for this role will focus on assessing your technical skills, problem-solving abilities, and cultural fit within the NTT DATA and client environments. Prepare for hands-on tasks, behavioral interviews, and final evaluations to showcase your qualifications for the Network Engineer L1 role.
🛠 Technology Stack & Web Infrastructure
Network Technologies:
- Cisco (CCNA certification preferred)
- Meraki
- Palo Alto
- Check Point
- Fortinet
- F5
- Vmware Velocloud
- Riverbed
Infrastructure Tools:
- ITIL and change management processes
- Network monitoring and management tools (e.g., SolarWinds, Nagios, Zabbix)
- Configuration management tools (e.g., Ansible, Puppet, Chef)
📝 Enhancement Note: Familiarize yourself with the network technologies and infrastructure tools listed above, as they are essential for success in the Network Engineer L1 role.
👥 Team Culture & Values
Network Engineering Values:
- Expertise: Demonstrate a strong foundation in network engineering principles and a commitment to continuous learning and skill development.
- Collaboration: Work effectively with the NTT DATA team and the client's IT team to ensure seamless project delivery and infrastructure support.
- Customer Focus: Prioritize the needs of the client and their users, ensuring optimal network performance, security, and reliability.
- Innovation: Embrace new technologies and best practices to drive improvements in network infrastructure and support.
Collaboration Style:
- Cross-Functional Integration: Work closely with various teams, including network operations, IT infrastructure, and project management, to ensure seamless project delivery and infrastructure support.
- Code Review and Peer Programming: Collaborate with team members to review network configurations, troubleshoot issues, and share knowledge and best practices.
- Knowledge Sharing: Contribute to a culture of learning and growth by sharing your expertise and experiences with team members and mentoring junior professionals.
📝 Enhancement Note: The network engineering team at NTT DATA values expertise, collaboration, customer focus, and innovation, fostering a dynamic and engaging work environment for network professionals.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Network Infrastructure Support: Troubleshoot and resolve non-complex infrastructure issues, ensuring optimal network performance and reliability.
- Incident and Change Management: Collaborate with the Network Operations team to manage incidents, changes, and requests, minimizing downtime and maintaining high service levels.
- Multinational Environment: Work with an international team and client environment, adapting to diverse cultural and technological contexts.
Learning & Development Opportunities:
- Technical Skill Development: Gain experience with a wide range of network technologies and expand your skill set within the NTT DATA environment.
- Career Progression: With experience and proven performance, explore more senior network engineering roles or other IT specializations within NTT DATA or the client organization.
- Leadership and Mentoring: As you develop your technical skills and gain experience, take on leadership roles within the network engineering team or mentor junior team members.
📝 Enhancement Note: The Network Engineer L1 role presents unique challenges and growth opportunities, allowing you to develop your technical skills, gain experience in a multinational environment, and advance your career within the NTT DATA organization and the client's IT infrastructure.
💡 Interview Preparation
Technical Questions:
- Network Configuration and Troubleshooting: Demonstrate your ability to configure, install, and troubleshoot network devices and infrastructure components, focusing on Cisco and other relevant technologies.
- Incident and Change Management: Showcase your understanding of ITIL and change management processes, highlighting your experience with incident resolution, change implementation, and request management.
- Project Management: Discuss your experience with project implementation and delivery, emphasizing your ability to work effectively with cross-functional teams and stakeholders.
Company & Culture Questions:
- NTT DATA and Client Environment: Research NTT DATA's global presence and the multinational client environment, demonstrating your understanding of the company's culture, values, and work environment.
- Team Dynamics: Prepare for questions about working in a hybrid team environment, collaborating with the NTT DATA team and the client's IT team, and adapting to diverse cultural and technological contexts.
- Career Growth: Discuss your long-term career goals and how this Network Engineer L1 role aligns with your professional development plans.
Portfolio Presentation Strategy:
- Project Case Studies: Highlight your experience with network infrastructure projects, focusing on your problem-solving skills, collaboration, and customer-oriented mindset.
- Incident and Change Management Examples: Demonstrate your involvement in incident and change management processes, emphasizing your ability to resolve non-complex infrastructure issues and maintain high service levels.
- Technical Deep Dive: Prepare for a deep dive into your technical skills, focusing on Cisco and other relevant network technologies, as well as your understanding of network infrastructure support and maintenance.
📝 Enhancement Note: The interview process for this role will assess your technical skills, problem-solving abilities, and cultural fit within the NTT DATA and client environments. Prepare for hands-on tasks, behavioral interviews, and technical deep dives to showcase your qualifications for the Network Engineer L1 role.
📌 Application Steps
To apply for this Network Engineer L1 (Global Network Services) position:
- Submit your application through the application link provided in the job listing.
- Customize Your Portfolio: Highlight your experience with Cisco, Meraki, and other relevant network technologies through case studies and project examples, emphasizing your problem-solving skills and customer-oriented mindset.
- Optimize Your Resume: Tailor your resume to the Network Engineer L1 role, emphasizing your technical skills, experience with relevant network technologies, and ability to work in a multinational environment.
- Prepare for Technical Challenges: Brush up on your Cisco and other relevant network technologies, focusing on configuration, installation, and troubleshooting skills. Familiarize yourself with ITIL and change management processes to demonstrate your understanding of network infrastructure support and maintenance.
- Research the Company and Client Environment: Learn about NTT DATA's global presence and the multinational client environment, demonstrating your understanding of the company's culture, values, and work environment.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have at least 1.5 years of experience as a Network Engineer in a multinational environment and possess Cisco Certifications (CCNA). Good organizational and communication skills, along with knowledge of Italian and English, are required.