📍 Job Overview

Job Title: Network Engineer
Company: Manulife
Location: Hong Kong, Hong Kong Island, Hong Kong S.A.R.
Job Type: Hybrid
Category: Network Infrastructure & Administration
Date Posted: 2025-07-29
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site/Hybrid

🚀 Role Summary

Key Responsibilities: Design, deploy, and manage network infrastructure, monitor performance, troubleshoot issues, implement security measures, and collaborate on network-related projects.
Key Skills: Network infrastructure, network performance, troubleshooting, network security, firewalls, VPNs, access controls, collaboration, network assessments, technical support, documentation, problem-solving, analytical skills, communication, interpersonal skills, teamwork.

📝 Enhancement Note: This role requires a strong background in network engineering with a focus on infrastructure management, performance optimization, and security. Candidates should have experience working in a collaborative team environment and be comfortable with both independent work and team projects.

💻 Primary Responsibilities

Network Infrastructure Management:
- Design, deploy, and manage network infrastructure including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot issues to ensure reliability and efficiency.
- Implement and manage network security measures including firewalls, VPNs, and access controls.
Collaboration and Project Support:
- Collaborate with IT team members and other departments to support network-related projects and initiatives.
- Provide technical support and training to staff on network-related issues.
- Document network configurations, changes, and procedures for future reference.
Network Assessment and Upgrades:
- Perform regular network assessments and upgrades to maintain optimal performance and security.
- Stay current with industry trends and advancements to recommend and implement improvements.

📝 Enhancement Note: The primary responsibilities of this role require a deep understanding of network infrastructure, performance optimization, and security. Candidates should be comfortable working with various network devices and tools, as well as collaborating with team members to achieve common goals.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Information Technology, or a related field is required.

Experience: A minimum of 5 years of experience in network engineering or a related role is required.

Required Skills:

Strong knowledge of networking protocols, routing, and switching.
Experience with network security technologies and practices.
Proficiency in network monitoring and diagnostic tools.
Relevant certifications such as CCNA, CCNP, or equivalent are preferred.

Preferred Skills:

Experience with network automation and scripting.
Knowledge of cloud networking and virtualization.
Familiarity with IT service management (ITSM) frameworks and processes.
Strong project management skills.

📝 Enhancement Note: While the required skills focus on technical proficiency in network engineering, the preferred skills highlight the importance of automation, cloud networking, and project management in modern network administration. Candidates with experience in these areas may have an advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Network Infrastructure Projects: Include examples of network infrastructure design, deployment, and management projects. Highlight the network devices used, the challenges faced, and the solutions implemented.
Network Security Projects: Showcase network security projects, such as firewall configuration, VPN implementation, or access control management. Explain the security measures taken to protect the network and the organization's data.
Network Performance Optimization Projects: Demonstrate projects where you have optimized network performance, such as bandwidth management, load balancing, or network traffic analysis. Explain the tools and techniques used to identify and resolve performance issues.
Network Troubleshooting Projects: Present network troubleshooting case studies, highlighting the issues faced, the diagnostic tools used, and the steps taken to resolve the problems.

Technical Documentation:

Network Configuration Documentation: Provide examples of network configuration documentation, such as network diagrams, device configurations, and network protocols. Explain the purpose and importance of each document in maintaining a well-organized and efficient network.
Network Change Management Documentation: Showcase network change management documentation, such as change request forms, impact assessments, and rollback plans. Explain the role of change management in minimizing network disruptions and ensuring business continuity.
Network Security Documentation: Present network security documentation, such as security policies, risk assessments, and incident response plans. Explain the importance of security documentation in protecting the network and the organization's data.

📝 Enhancement Note: The portfolio requirements for this role emphasize practical experience in network infrastructure management, security, performance optimization, and troubleshooting. Candidates should focus on including real-world examples that demonstrate their technical skills and problem-solving abilities.

💵 Compensation & Benefits

Salary Range: HKD 600,000 - 800,000 per annum (Based on market research for network engineering roles in Hong Kong with 5-10 years of experience)

Benefits:

Comprehensive medical and dental coverage
Life and disability insurance
Retirement savings plan with company matching contributions
Employee assistance program
Flexible work arrangements
Professional development opportunities

Working Hours: Full-time (40 hours per week), with flexible working hours and remote work options available.

📝 Enhancement Note: The salary range for this role is based on market research for network engineering roles in Hong Kong with 5-10 years of experience. The benefits package is designed to attract and retain top talent in the network engineering field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Medium to Large (10,000+ employees)

Founded: 1887 (as a life insurance company)

Team Structure:

Network Engineering team, consisting of junior, mid-level, and senior engineers.
IT department, including various teams such as application development, data management, and IT operations.
Collaborative work environment, with regular interaction between IT and other departments.

Development Methodology:

Agile/Scrum methodologies for network projects and initiatives.
Regular code reviews, testing, and quality assurance practices.
Automated deployment strategies, including CI/CD pipelines and infrastructure as code (IaC) tools.

Company Website: Manulife

📝 Enhancement Note: Manulife is a large, established financial services company with a global presence. The company values collaboration, innovation, and continuous learning, which are reflected in its team structure and development methodologies.

📈 Career & Growth Analysis

Network Engineer Career Level: Mid-Senior level (5-10 years of experience)

Reporting Structure: The Network Engineer role reports directly to the Network Engineering Manager.

Technical Impact: Network Engineers at Manulife play a critical role in maintaining and enhancing the company's network infrastructure, ensuring optimal performance, security, and reliability. Their work directly impacts the company's ability to provide seamless and secure services to its customers and employees.

Growth Opportunities:

Senior Network Engineer: With 10+ years of experience, senior network engineers provide technical leadership, mentor junior engineers, and drive strategic network initiatives.
Network Architecture: With a strong background in network engineering and a focus on network design and strategy, network architects provide guidance on network infrastructure and architecture decisions.
IT Management: With experience in network engineering and a proven track record of leadership and project management, network engineers can transition into IT management roles, overseeing IT operations, strategy, and teams.

📝 Enhancement Note: Manulife offers clear career progression paths for network engineers, with opportunities for technical leadership, architecture, and management roles. Candidates can expect to grow and develop their careers within the company.

🌐 Work Environment

Office Type: Modern, collaborative office space with open work areas, meeting rooms, and quiet spaces for focused work.

Office Location(s): Hong Kong, with additional offices in major cities worldwide.

Workspace Context:

Collaborative Work Environment: The office space is designed to encourage collaboration and communication between team members and other departments.
State-of-the-art Technology: Manulife provides its employees with modern hardware, software, and tools to perform their jobs effectively.
Work-Life Balance: Manulife offers flexible work arrangements, including remote work options and flexible hours, to support work-life balance.

Work Schedule: Full-time (40 hours per week), with flexible working hours and remote work options available. The work schedule may vary depending on project deadlines and maintenance windows.

📝 Enhancement Note: Manulife's work environment is designed to support collaboration, innovation, and work-life balance. The company provides its employees with modern technology and flexible work arrangements to ensure they can perform their jobs effectively.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and basic technical knowledge.
Technical Assessment: A hands-on assessment or take-home challenge to evaluate problem-solving skills, technical proficiency, and coding abilities.
On-site/Video Interview: A face-to-face or video interview with the hiring manager and/or team members to discuss career goals, technical expertise, and cultural fit.
Final Decision: A final decision is made based on the candidate's technical skills, cultural fit, and alignment with the company's values and goals.

Portfolio Review Tips:

Network Infrastructure Projects: Highlight the design, deployment, and management aspects of your network infrastructure projects. Explain the challenges faced and the solutions implemented.
Network Security Projects: Emphasize the security measures taken to protect the network and the organization's data. Explain the tools and techniques used to implement and manage network security.
Network Performance Optimization Projects: Showcase the tools and techniques used to identify and resolve network performance issues. Explain the impact of your optimization efforts on network performance and user experience.
Network Troubleshooting Projects: Present case studies that demonstrate your problem-solving skills and technical expertise in network troubleshooting.

Technical Challenge Preparation:

Network Infrastructure: Brush up on your knowledge of network infrastructure components, such as routers, switches, firewalls, and wireless access points. Familiarize yourself with network protocols, routing, and switching concepts.
Network Security: Review network security best practices, such as firewalls, VPNs, and access controls. Study common network security threats and mitigation strategies.
Network Performance Optimization: Refresh your understanding of network performance monitoring tools and techniques. Familiarize yourself with bandwidth management, load balancing, and network traffic analysis concepts.
Network Troubleshooting: Practice network troubleshooting using real-world scenarios or simulated environments. Develop your problem-solving skills and ability to diagnose and resolve network issues efficiently.

ATS Keywords: [Network Infrastructure, Network Performance, Troubleshooting, Network Security, Firewalls, VPNs, Access Controls, Collaboration, Network Assessments, Technical Support, Documentation, Problem-Solving, Analytical Skills, Communication, Interpersonal Skills, Teamwork, Network Protocols, Routing, Switching, Network Security Best Practices, Network Performance Optimization, Network Troubleshooting]

📝 Enhancement Note: Manulife's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should focus on demonstrating their expertise in network infrastructure, security, performance optimization, and troubleshooting.

🛠 Technology Stack & Web Infrastructure

Network Infrastructure Technologies:

Cisco: Cisco routers, switches, and wireless access points are used to build and manage the network infrastructure.
Juniper: Juniper routers and switches are used for core and distribution layer networking.
Arista: Arista switches are used for high-performance, low-latency data center networking.
F5: F5 BIG-IP Local Traffic Manager (LTM) and Application Delivery Controller (ADC) are used for load balancing, application delivery, and security.

Network Security Technologies:

Fortinet: Fortinet firewalls are used to protect the network perimeter and secure internal network segments.
Cisco: Cisco ASA and ISE are used for secure access and identity management.
Microsoft: Microsoft Azure Active Directory is used for identity and access management in the cloud.
Palo Alto: Palo Alto Networks is used for advanced threat prevention and network security.

Network Monitoring and Management Tools:

SolarWinds: SolarWinds Network Performance Monitor (NPM) and NetFlow Traffic Analyzer are used for network performance monitoring and bandwidth management.
Zabbix: Zabbix is used for network monitoring, server monitoring, and IT service management.
Prometheus: Prometheus is used for network performance monitoring, alerting, and visualization.

Network Automation and Orchestration Tools:

Ansible: Ansible is used for network automation, configuration management, and deployment.
Terraform: Terraform is used for infrastructure as code (IaC) and network provisioning.
Jenkins: Jenkins is used for continuous integration and deployment (CI/CD) pipelines and automation.

📝 Enhancement Note: Manulife uses a diverse range of network infrastructure, security, monitoring, and automation technologies to ensure optimal network performance, security, and reliability. Candidates should familiarize themselves with these technologies and be prepared to discuss their experience with them in the interview process.

👥 Team Culture & Values

Network Engineering Team Values:

Collaboration: The network engineering team values collaboration and works closely with other IT teams and departments to support network-related projects and initiatives.
Innovation: The team encourages innovation and continuous learning, staying current with industry trends and best practices.
Reliability: The team is committed to maintaining a reliable and secure network infrastructure, ensuring optimal performance and minimizing downtime.
Customer Focus: The team prioritizes the needs of Manulife's customers and employees, ensuring that network services and solutions meet their requirements.

Collaboration Style:

Cross-functional Integration: The network engineering team works closely with application development, data management, and IT operations teams to ensure seamless integration and collaboration.
Code Review Culture: The team follows a code review process to ensure high-quality network configurations, scripts, and documentation.
Knowledge Sharing: The team encourages knowledge sharing and technical mentoring, fostering a culture of continuous learning and development.

📝 Enhancement Note: Manulife's network engineering team values collaboration, innovation, reliability, and customer focus. The team's collaboration style emphasizes cross-functional integration, code review culture, and knowledge sharing, fostering a culture of continuous learning and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Infrastructure: Designing, deploying, and managing network infrastructure that can support the company's growing needs and ensure optimal performance, security, and reliability.
Network Security: Implementing and managing network security measures to protect the network and the organization's data from evolving threats and cyber attacks.
Network Performance Optimization: Identifying and resolving network performance issues to ensure optimal user experience and minimize downtime.
Emerging Technologies: Staying current with emerging network technologies and trends, and integrating them into the company's network infrastructure and security strategies.

Learning & Development Opportunities:

Technical Skill Development: Manulife offers training and development opportunities to help network engineers stay current with emerging technologies and best practices.
Certification Programs: The company supports employees in obtaining relevant certifications, such as CCNA, CCNP, or other network engineering certifications.
Conferences and Events: Manulife encourages employees to attend industry conferences, webinars, and events to expand their knowledge and network with other professionals in the field.

📝 Enhancement Note: Manulife offers numerous technical challenges and growth opportunities for network engineers. The company supports the development of technical skills, certifications, and conference attendance to help network engineers grow and advance in their careers.

💡 Interview Preparation

Technical Questions:

Network Infrastructure: Describe your experience with network infrastructure design, deployment, and management. Explain the network devices, protocols, and tools you have worked with.
Network Security: Discuss your experience with network security technologies and best practices. Explain the security measures you have implemented to protect network infrastructure and data.
Network Performance Optimization: Share your experience with network performance monitoring and optimization. Explain the tools and techniques you have used to identify and resolve network performance issues.
Network Troubleshooting: Describe your problem-solving skills and experience with network troubleshooting. Explain the diagnostic tools and techniques you have used to diagnose and resolve network issues.

Company & Culture Questions:

Company Culture: Explain what you understand about Manulife's company culture and how you would contribute to it as a network engineer.
Team Dynamics: Describe your experience working in a team environment and how you would collaborate with other IT teams and departments at Manulife.
Customer Focus: Explain how you would prioritize the needs of Manulife's customers and employees in your role as a network engineer.

Portfolio Presentation Strategy:

Network Infrastructure Projects: Highlight the design, deployment, and management aspects of your network infrastructure projects. Explain the challenges faced and the solutions implemented.
Network Security Projects: Emphasize the security measures taken to protect the network and the organization's data. Explain the tools and techniques used to implement and manage network security.
Network Performance Optimization Projects: Showcase the tools and techniques used to identify and resolve network performance issues. Explain the impact of your optimization efforts on network performance and user experience.
Network Troubleshooting Projects: Present case studies that demonstrate your problem-solving skills and technical expertise in network troubleshooting.

📝 Enhancement Note: Manulife's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should focus on demonstrating their expertise in network infrastructure, security, performance optimization, and troubleshooting, as well as their understanding of the company's culture and values.

📌 Application Steps

To apply for this Network Engineer position at Manulife:

Update Your Resume: Tailor your resume to highlight your network engineering experience, skills, and accomplishments. Include relevant keywords and phrases to optimize your resume for applicant tracking systems (ATS).
Prepare Your Portfolio: Curate your portfolio to showcase your network infrastructure, security, performance optimization, and troubleshooting projects. Highlight the challenges faced, the solutions implemented, and the tools and techniques used.
Practice Technical Challenges: Brush up on your network engineering skills and practice technical challenges to prepare for the interview process. Focus on network infrastructure, security, performance optimization, and troubleshooting.
Research Manulife: Familiarize yourself with Manulife's company culture, values, and mission. Understand the company's products, services, and industry position to demonstrate your enthusiasm and fit for the role.
Apply: Submit your application through the Manulife careers portal, including your resume and portfolio.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Network Engineer