📍 Job Overview

Job Title: Network Engineer
Company: Content Guru
Location: Reston, Virginia, United States
Job Type: On-site
Category: Network Infrastructure
Date Posted: June 30, 2025
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Design, document, and build customer connectivity solutions to support business growth.
Collaborate with global teams to integrate network designs into existing platforms.
Ensure high availability and performance of Content Guru's mission-critical communications platform.
📝 Enhancement Note: This role requires a strong understanding of networking fundamentals and experience working with Cisco technologies to drive global network optimizations and support rapid international growth.

💻 Primary Responsibilities

Network Design & Implementation:
- Design, document, and build customer connectivity solutions.
- Collaborate with engineering services and operations teams to integrate network designs.
- Execute key network projects, including WAN QoS, BGP implementation, and voice SIP trunk builds.
Network Maintenance & Troubleshooting:
- Maintain existing network equipment by deploying the latest patches and upgrades.
- Diagnose and resolve a wide range of networking issues, maintaining optimal platform performance.
- Act as an escalation point for network-related customer support tickets.
Vendor Management & IP Resource Allocation:
- Manage relationships with suppliers, ISPs, and technology partners.
- Oversee IP resource allocation and liaise with internet registrars such as RIPE and ARIN.

📝 Enhancement Note: This role requires strong troubleshooting and problem-solving skills to ensure seamless connectivity and high service levels for customers worldwide.

🎓 Skills & Qualifications

Education: Bachelor's degree in a relevant field.

Experience: Minimum 2 years' experience working with Cisco technologies.

Required Skills:

Strong understanding of networking fundamentals, including structured cabling, routing and switching, IP addressing, VPN technologies (MPLS/VPLS), VRF, BGP, RIP, EIGRP, LAN, VX-LAN, and SD-WAN.
Experience working with Cisco routers and switches.
Experience designing customer or platform network solutions.
Strong troubleshooting and problem-solving skills.
Ability to diagnose and troubleshoot networking issues efficiently.
Well-organized with excellent attention to detail.
Ability to produce technical documentation and implementation plans to meet hard deadlines.
Commitment to upholding quality and security standards, including ISO9001 and ISO27001.

Preferred Skills:

Experience with VoIP technologies and Oracle SBCs.
Knowledge of network automation tools such as Python/Ansible.
Project management experience.
Customer-facing experience in a technical role.

📝 Enhancement Note: Professional-level network certifications (e.g., CCNA) are highly desirable for this role.

📊 Web Portfolio & Project Requirements

Network Diagrams & Documentation: Prepare clear and concise network diagrams and documentation for customer connectivity solutions and network projects.
Troubleshooting Scenarios: Demonstrate problem-solving skills by presenting real-life network troubleshooting scenarios and explaining your approach to resolution.
Network Automation: Showcase any experience with network automation tools, such as Python/Ansible, and how you've used them to streamline network management tasks.

📝 Enhancement Note: As this role involves working with global teams, it's essential to highlight any experience with cross-functional collaboration and stakeholder communication in your portfolio.

💵 Compensation & Benefits

Salary Range: $85,000 - $120,000 per year (Based on market research for mid-level network engineering roles in the Reston, VA area)

Benefits:

Competitive health, dental, and vision insurance plans.
401(k) retirement plan with company match.
Generous time off, including vacation, sick leave, and company holidays.
Employee assistance program.
Professional development opportunities and training.

Working Hours: Full-time, 40 hours per week, with flexible scheduling for maintenance windows and project deadlines.

📝 Enhancement Note: Salary range is estimated based on market research for mid-level network engineering roles in the Reston, VA area, with adjustments for cost of living and company size.

🎯 Team & Company Context

🏢 Company Culture

Industry: Content Guru is a world-leading provider of enterprise cloud Customer Experiences (CX) and contact center solutions, driving the future of communication technology.

Company Size: Medium-sized (100-250 employees) with a global presence in the United States, Europe, and Asia.

Founded: 2005, with a strong focus on innovation and continuous improvement.

Team Structure:

Global network team, ensuring seamless connectivity and high service levels for customers worldwide.
Collaborative environment with cross-functional integration between network engineers, engineering services, operations teams, and other departments.

Development Methodology:

Agile methodologies for network project management and deployment.
Regular code reviews, testing, and quality assurance practices.
Continuous learning and improvement culture, with a focus on emerging technologies and best practices.

Company Website: Content Guru

📝 Enhancement Note: Content Guru's global presence and focus on innovation make it an attractive employer for network professionals seeking international exposure and growth opportunities.

📈 Career & Growth Analysis

Network Engineering Career Level: Mid-level, with a focus on network design, implementation, and maintenance. This role offers opportunities for technical leadership and architecture decision-making.

Reporting Structure: Reports directly to the Network Manager, with close collaboration with engineering services, operations, and other network team members.

Technical Impact: This role has a significant impact on Content Guru's global network infrastructure, ensuring optimal performance, high availability, and seamless connectivity for customers worldwide.

Growth Opportunities:

Technical Skill Development: Expand expertise in network automation, emerging technologies, and vendor-specific certifications.
Technical Leadership: Grow into a senior network engineering or architecture role, driving strategic network decisions and mentoring junior team members.
Global Exposure: Gain experience working with international teams and customers, contributing to Content Guru's rapid international growth.

📝 Enhancement Note: This role offers strong growth potential for network professionals seeking to advance their careers in a global, innovative technology company.

🌐 Work Environment

Office Type: Modern, collaborative workspace with a focus on cross-functional team interaction and knowledge sharing.

Office Location(s): Reston, Virginia, with additional offices in the United Kingdom, Germany, Japan, the Netherlands, and Portugal.

Workspace Context:

Collaboration: Open-plan workspaces encouraging team interaction and collaboration.
Equipment: High-quality workstations, multiple monitors, and testing devices available to support network engineers' productivity.
Flexibility: Flexible scheduling for maintenance windows, project deadlines, and on-call rotations.

Work Schedule: Full-time, with flexible scheduling for maintenance windows, project deadlines, and on-call rotations.

📝 Enhancement Note: Content Guru's collaborative work environment fosters cross-functional teamwork and knowledge sharing, driving innovation and continuous improvement in network engineering practices.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assess understanding of networking fundamentals, Cisco technologies, and troubleshooting skills (30 minutes).
On-site Technical Deep Dive: Evaluate network design, implementation, and troubleshooting skills, as well as problem-solving abilities (2 hours).
Behavioral & Cultural Fit Interview: Discuss career goals, work style, and cultural fit with the network team (30 minutes).
Final Review: Present findings to the hiring manager and make a hiring decision.

Portfolio Review Tips:

Highlight network diagrams, documentation, and troubleshooting scenarios that demonstrate your problem-solving skills and attention to detail.
Showcase any experience with network automation tools and how you've used them to streamline network management tasks.
Emphasize your ability to work collaboratively with global teams and stakeholders to deliver high-quality network solutions.

Technical Challenge Preparation:

Brush up on your networking fundamentals, including structured cabling, routing and switching, IP addressing, VPN technologies, and Cisco technologies.
Practice network troubleshooting exercises and case studies to hone your problem-solving skills.
Familiarize yourself with Content Guru's products and services to demonstrate your understanding of the company's mission and values.

ATS Keywords: Networking, Cisco, Troubleshooting, Problem-Solving, Technical Documentation, Network Design, Customer Support, Network Automation, VoIP, Project Management, Attention to Detail, Quality Standards, Security Standards, IP Addressing, Routing and Switching, VPN Technologies, BGP, MPLS, VPLS, VRF, RIP, EIGRP, LAN, VX-LAN, SD-WAN, Python, Ansible, Oracle SBCs.

📝 Enhancement Note: Tailor your resume and portfolio to highlight relevant networking and Cisco technologies keywords to optimize your application for Content Guru's Applicant Tracking System.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

Cisco routers and switches (CCNA certification preferred)
MPLS, VPLS, VRF, BGP, RIP, EIGRP, LAN, VX-LAN, SD-WAN
Structured cabling, IP addressing, VPN technologies
Network automation tools (Python, Ansible)

📝 Enhancement Note: Familiarize yourself with Content Guru's preferred networking technologies and tools to demonstrate your proficiency in the interview process.

👥 Team Culture & Values

Network Engineering Values:

Customer Focus: Deliver high-quality network solutions that meet customer needs and exceed expectations.
Collaboration: Work effectively with global teams and stakeholders to ensure seamless connectivity and optimal performance.
Continuous Learning: Stay up-to-date with emerging technologies and best practices to drive innovation and improvement.
Accountability: Take ownership of network projects and ensure their successful completion, maintaining high service levels and customer satisfaction.

Collaboration Style:

Cross-Functional Integration: Work closely with engineering services, operations, and other departments to integrate network designs into existing platforms.
Code Review & Knowledge Sharing: Participate in regular code reviews and knowledge-sharing sessions to improve network engineering practices and drive continuous improvement.
Mentoring & Technical Leadership: Contribute to the professional development of junior network engineers and foster a culture of technical excellence.

📝 Enhancement Note: Content Guru's collaborative work environment fosters cross-functional teamwork and knowledge sharing, driving innovation and continuous improvement in network engineering practices.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Optimization: Design and implement scalable network solutions to support Content Guru's rapid international growth.
Troubleshooting Complex Issues: Diagnose and resolve complex networking issues, maintaining optimal platform performance and high service levels for customers worldwide.
Emerging Technologies: Stay up-to-date with emerging network technologies and best practices, integrating them into Content Guru's global network infrastructure.

Learning & Development Opportunities:

Network Automation: Expand your expertise in network automation tools, such as Python/Ansible, to streamline network management tasks and improve operational efficiency.
Vendor Certifications: Pursue vendor-specific certifications, such as CCNA, to demonstrate your proficiency in preferred networking technologies and tools.
Global Exposure: Gain experience working with international teams and customers, contributing to Content Guru's rapid international growth and expansion.

📝 Enhancement Note: Content Guru's global presence and focus on innovation present network professionals with unique challenges and growth opportunities to advance their careers in a dynamic technology company.

💡 Interview Preparation

Technical Questions:

Network Fundamentals: Demonstrate a strong understanding of networking fundamentals, including structured cabling, routing and switching, IP addressing, VPN technologies, and Cisco technologies.
Network Design & Implementation: Walk through network design and implementation scenarios, explaining your approach to customer connectivity solutions and network projects.
Troubleshooting Scenarios: Present real-life network troubleshooting scenarios and explain your approach to resolution, highlighting your problem-solving skills and attention to detail.

Company & Culture Questions:

Company Mission: Explain how your network engineering skills and experience align with Content Guru's mission to enhance global communication with cutting-edge omni-channel solutions.
Team Dynamics: Describe your approach to working with global teams and stakeholders, emphasizing your ability to collaborate effectively and deliver high-quality network solutions.
Professional Development: Discuss your long-term career goals and how Content Guru's network engineering roles can support your professional growth and development.

Portfolio Presentation Strategy:

Network Diagrams & Documentation: Present clear and concise network diagrams and documentation for customer connectivity solutions and network projects, highlighting your attention to detail and problem-solving skills.
Troubleshooting Scenarios: Demonstrate your ability to diagnose and resolve complex networking issues, maintaining optimal platform performance and high service levels for customers worldwide.
Network Automation: Showcase your experience with network automation tools, such as Python/Ansible, and how you've used them to streamline network management tasks and improve operational efficiency.

📝 Enhancement Note: Tailor your interview preparation strategy to Content Guru's mission, team dynamics, and network engineering values, emphasizing your ability to drive global network optimizations and support the company's rapid international growth.

📌 Application Steps

To apply for the Network Engineer position at Content Guru:

Customize Your Resume: Highlight your relevant networking and Cisco technologies skills, as well as your experience with network design, implementation, and troubleshooting.
Prepare Your Portfolio: Showcase your network diagrams, documentation, and troubleshooting scenarios, demonstrating your problem-solving skills and attention to detail.
Research Content Guru: Familiarize yourself with the company's products, services, and mission to demonstrate your understanding of the role and your alignment with the company's goals.
Practice Technical Interview Questions: Brush up on your networking fundamentals, Cisco technologies, and troubleshooting skills, and practice network design and implementation scenarios to prepare for the technical deep dive.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and network engineering industry-standard assumptions. All details should be verified directly with Content Guru before making application decisions.

Network Engineer