📍 Job Overview

Job Title: Network Administrator
Company: Epicor Software Corporation
Location: Monterrey, Nuevo León, Mexico
Job Type: Hybrid (On-site & Remote)
Category: Server Administration & Networking
Date Posted: June 20, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: Hybrid

🚀 Role Summary

Maintain and optimize network infrastructure performance and reliability
Assist in planning and executing network projects, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Analyze network performance, generate reports, and improve efficiency
Provide Tier-2 operational support and participate in on-call rotations

📝 Enhancement Note: This role requires a strong foundation in network technologies and a proven track record of supporting and optimizing network infrastructure in a fast-paced environment.

💻 Primary Responsibilities

Network Infrastructure Management: Support, develop, and administer processes to optimize network infrastructure performance and reliability
Network Projects: Assist in planning and executing network projects, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Network Performance Analysis: Analyze network performance, generate reports, and improve efficiency
Documentation: Maintain up-to-date documentation for global network infrastructure
Incident Response: Provide Tier-2 operational support, participate in on-call rotations, and respond to incidents

📝 Enhancement Note: This role requires a proactive approach to network management, with a focus on preventing issues and optimizing performance.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as Cisco CCNP, CCSP, or equivalent are highly preferred.

Experience: 3+ years of experience with LAN, WAN, and security technologies. Strong foundation in firewalls, VPNs, WAN architectures, load balancing, DNS, wireless, authentication, and security systems.

Required Skills:

Proficiency in Cisco, Palo Alto, F5, Aruba, and Arista technologies
Strong problem-solving skills for troubleshooting network and system-wide issues
English proficiency with strong verbal and written communication skills
Strong teamwork and ability to collaborate across functions and vendors

Preferred Skills:

Experience with public cloud (Azure, AWS, GCP) and/or automation
Familiarity with scripting and standard procedures for next-gen data centers and SaaS environments

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with network infrastructure management, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Showcase problem-solving skills with examples of network performance optimization and incident response
Highlight any relevant certifications, such as Cisco CCNP, CCSP, or equivalent

Technical Documentation:

Provide network diagrams, topology maps, and documentation demonstrating your understanding of network infrastructure and architecture
Include examples of network performance reports and analysis

💵 Compensation & Benefits

Salary Range: The salary range for this role in Monterrey, Mexico is approximately MXN 60,000 - 80,000 per month, based on industry standards and experience level.

Benefits:

Health and wellness benefits
Internal mobility opportunities
Career development programs, including free LinkedIn Learning licenses and mentoring programs
Education support programs
Inclusive workplace with diverse teams and global collaboration
Work-life balance policies
Global mobility support for international relocations and permanent residency processes

Working Hours: Full-time (40 hours/week) with flexible working hours and on-call rotations for incident response.

🎯 Team & Company Context

🏢 Company Culture

Industry: Epicor is a global business software company that provides industry-specific enterprise software to promote business growth. The company operates in various industries, including manufacturing, distribution, retail, and services.

Company Size: Epicor has approximately 5,000 employees worldwide, providing a large and diverse team environment.

Founded: 1972 (as Infinium Software), with a rich history in enterprise software development and a focus on connecting people, processes, and technology.

Team Structure: The network administration team at Epicor consists of multiple levels, including network administrators, network engineers, and network architects. The team works collaboratively with other departments, such as IT, security, and infrastructure, to ensure optimal network performance and reliability.

Development Methodology: Epicor follows Agile methodologies for software development, with a focus on continuous improvement, collaboration, and customer value. The network administration team works closely with software development teams to ensure network infrastructure supports business needs and technological advancements.

Company Website: https://www.epicor.com/

📝 Enhancement Note: Epicor's global presence and diverse team structure provide ample opportunities for collaboration, learning, and career growth within the network administration field.

📈 Career & Growth Analysis

Network Administrator Career Level: This role is at the mid-level (2-5 years of experience) and involves managing network infrastructure, supporting network projects, and providing operational support. The role requires a strong foundation in network technologies and a proactive approach to network management.

Reporting Structure: The network administrator reports directly to the network engineering manager and works closely with other network administrators, network engineers, and IT teams to ensure optimal network performance and reliability.

Technical Impact: The network administrator plays a crucial role in maintaining and optimizing network infrastructure, ensuring reliable connectivity, and supporting business operations. The role requires a deep understanding of network technologies and a proactive approach to network management.

Growth Opportunities:

Network Engineer: With increased experience and expertise, network administrators can advance to network engineer roles, focusing on network design, architecture, and strategic planning.
Senior Network Engineer/Architect: Further career progression involves leading network projects, mentoring junior team members, and making critical decisions about network infrastructure and architecture.
IT Manager/Director: With a strong background in network administration and management, professionals can advance to IT management roles, overseeing IT operations, strategy, and governance.

📝 Enhancement Note: Career progression in network administration at Epicor involves gaining experience, obtaining relevant certifications, and demonstrating strong technical and leadership skills.

🌐 Work Environment

Office Type: Epicor's office in Monterrey, Mexico is a hybrid workspace, offering both on-site and remote work options. The office environment is designed to foster collaboration, creativity, and productivity, with state-of-the-art technology and comfortable workspaces.

Office Location(s): Epicor's office is located in Monterrey, Nuevo León, Mexico, with easy access to public transportation and nearby amenities.

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces, meeting rooms, and breakout areas designed to encourage collaboration and teamwork.
Technology & Tools: Employees have access to modern hardware, software, and collaboration tools to support their work and enable remote connectivity.
Diverse Team: Epicor's global presence results in a diverse and multicultural team, promoting cross-functional collaboration and learning.

Work Schedule: The work schedule is full-time (40 hours/week) with flexible working hours and on-call rotations for incident response. The work schedule may vary depending on project requirements and business needs.

📝 Enhancement Note: Epicor's hybrid work environment offers a flexible and collaborative workspace, enabling employees to balance work and personal responsibilities.

📄 Application & Technical Interview Process

Interview Process:

Phone/Screening: A brief phone call or video conference to assess communication skills, experience, and cultural fit.
Technical Assessment: A hands-on technical assessment, focusing on network infrastructure management, network performance analysis, and incident response.
On-site/Video Conference: An on-site or video conference interview with the hiring manager and other team members to discuss the role, team dynamics, and career growth opportunities.
Final Decision: A final decision is made based on the candidate's technical skills, cultural fit, and alignment with Epicor's values and mission.

Portfolio Review Tips:

Highlight your experience with network infrastructure management, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Include examples of network performance optimization, incident response, and problem-solving
Showcase any relevant certifications, such as Cisco CCNP, CCSP, or equivalent

Technical Challenge Preparation:

Brush up on your knowledge of network infrastructure management, network performance analysis, and incident response
Familiarize yourself with Epicor's products, services, and company culture
Prepare questions to ask the interview panel about the role, team dynamics, and career growth opportunities

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📝 Enhancement Note: Preparing for the technical interview involves brushing up on your network infrastructure management skills, understanding Epicor's products and services, and preparing questions to ask the interview panel.

🛠 Technology Stack & Web Infrastructure

Network Technologies:

Cisco: Cisco networking equipment, including routers, switches, and wireless access points, is widely used in network infrastructure management.
Palo Alto: Palo Alto Networks provides next-generation firewalls and security solutions to protect network infrastructure and data.
F5: F5 Networks offers application delivery and security solutions, including load balancers and web application firewalls.
Aruba: Aruba, a Hewlett Packard Enterprise company, provides wireless networking solutions, including wireless access points and network management tools.
Arista: Arista Networks provides high-performance, low-latency networking solutions for data center and cloud networking environments.

Network Infrastructure: Epicor's network infrastructure consists of multiple layers, including the core network, distribution network, and access network. The network infrastructure is designed to support business operations, connect users and devices, and ensure optimal performance and reliability.

Network Management Tools: Epicor uses various network management tools to monitor, manage, and optimize network infrastructure. These tools include network monitoring software, network performance analysis tools, and network documentation platforms.

📝 Enhancement Note: Familiarity with Epicor's technology stack, including Cisco, Palo Alto, F5, Aruba, and Arista, is essential for success in the network administrator role.

👥 Team Culture & Values

Network Administration Values:

Proactive Network Management: Proactively manage network infrastructure to prevent issues and optimize performance
Collaboration: Work closely with IT teams, software development teams, and other departments to ensure network infrastructure supports business needs and technological advancements
Continuous Learning: Stay up-to-date with the latest network technologies, trends, and best practices to improve network infrastructure and skills
Customer Focus: Understand business needs and prioritize network infrastructure management accordingly to support business operations and growth

Collaboration Style:

Cross-Functional Collaboration: Work closely with IT teams, software development teams, and other departments to ensure network infrastructure supports business needs and technological advancements
Knowledge Sharing: Share knowledge and expertise with team members to improve network infrastructure and skills
Mentoring: Provide guidance and support to junior team members to help them develop their network administration skills and careers

📝 Enhancement Note: Epicor's network administration team values proactive network management, collaboration, continuous learning, and customer focus, with a strong emphasis on cross-functional collaboration, knowledge sharing, and mentoring.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Infrastructure Optimization: Continuously optimize network infrastructure to improve performance, reliability, and scalability
Incident Response: Respond to network incidents and outages promptly and effectively to minimize downtime and business impact
Network Projects: Participate in network projects, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services, to support business needs and technological advancements
Emerging Technologies: Stay up-to-date with emerging network technologies, trends, and best practices to improve network infrastructure and skills

Learning & Development Opportunities:

Network Administration Certification: Obtain relevant certifications, such as Cisco CCNP, CCSP, or equivalent, to demonstrate expertise and commitment to continuous learning
Conferences & Events: Attend industry conferences, webinars, and events to learn from experts, network with peers, and stay up-to-date with the latest trends and best practices
Mentoring & Coaching: Seek mentoring and coaching opportunities from experienced network administrators and engineers to develop your skills and career

📝 Enhancement Note: Network administrators at Epicor face technical challenges in network infrastructure optimization, incident response, network projects, and emerging technologies. Learning and development opportunities include network administration certification, conferences and events, and mentoring and coaching.

💡 Interview Preparation

Technical Questions:

Network Infrastructure Management: Describe your experience with network infrastructure management, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Network Performance Analysis: Explain your approach to network performance analysis, including tools, techniques, and best practices
Incident Response: Discuss your experience with incident response, including troubleshooting, resolution, and documentation
Network Projects: Describe your involvement in network projects, including planning, execution, and delivery
Network Technologies: Demonstrate your proficiency with network technologies, including Cisco, Palo Alto, F5, Aruba, and Arista

Company & Culture Questions:

Epicor's Products & Services: Explain your understanding of Epicor's products and services, and how network infrastructure supports business operations and growth
Network Administration Team: Describe your ideal team dynamics, collaboration style, and approach to knowledge sharing and mentoring
Career Growth: Discuss your career goals, aspirations, and plans for professional development within Epicor's network administration team

Portfolio Presentation Strategy:

Network Infrastructure Management: Highlight your experience with network infrastructure management, including LAN/WAN, firewalls, wireless, load balancers, SD-WAN, and public cloud services
Network Performance Analysis: Showcase your approach to network performance analysis, including tools, techniques, and best practices
Incident Response: Demonstrate your experience with incident response, including troubleshooting, resolution, and documentation
Network Projects: Describe your involvement in network projects, including planning, execution, and delivery
Network Technologies: Emphasize your proficiency with network technologies, including Cisco, Palo Alto, F5, Aruba, and Arista

📝 Enhancement Note: Preparing for the technical interview involves demonstrating proficiency in network infrastructure management, network performance analysis, incident response, network projects, and network technologies. Company and culture questions focus on Epicor's products and services, network administration team dynamics, and career growth within the organization.

📌 Application Steps

To apply for this network administrator position at Epicor Software Corporation:

Review the Job Description: Carefully read the job description to ensure you meet the required qualifications and understand the role's responsibilities and expectations.
Tailor Your Resume: Customize your resume to highlight your relevant experience, skills, and accomplishments in network infrastructure management, network performance analysis, and incident response.
Prepare Your Portfolio: Showcase your experience with network infrastructure management, network performance analysis, and incident response, including any relevant certifications, such as Cisco CCNP, CCSP, or equivalent.
Research Epicor: Familiarize yourself with Epicor's products, services, and company culture to demonstrate your understanding and enthusiasm for the role during the interview process.
Prepare for the Technical Interview: Brush up on your network infrastructure management skills, understand Epicor's technology stack, and prepare questions to ask the interview panel about the role, team dynamics, and career growth opportunities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and network administration industry-standard assumptions. All details should be verified directly with Epicor Software Corporation before making application decisions.

Network Administrator