📍 Job Overview

Job Title: Manager, Dedicated Capacity Planning
Company: Hub Group Careers
Location: Oak Brook, Illinois, United States
Job Type: On-site, Full time
Category: Operations Management
Date Posted: June 13, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Lead and optimize routing, resource allocation, and delivery processes across the Dedicated Operations network to ensure efficient and timely delivery of goods.
Maximize company utilization metrics while adhering to safety, regulatory, and customer service standards.
Oversee and develop teams of load planners and fleet managers, fostering a culture of excellence and continuous improvement.
Drive operational performance, identify improvement areas, and implement corrective actions through key performance indicators (KPIs).
Collaborate with senior leadership to execute projects and reporting requirements, ensuring timely completion and alignment with company objectives.

📝 Enhancement Note: This role requires a strategic and results-driven leader with a strong operations background in the truckload or dedicated segment. The ideal candidate will possess exceptional leadership, communication, and analytical skills to drive operational excellence and customer satisfaction.

💻 Primary Responsibilities

Strategic Planning & Optimization:
- Oversee and optimize routing, resource allocation, and delivery processes across the Dedicated Operations network.
- Maximize company utilization metrics, including Volume, Loaded Mile, Driver Utilization, On-Time Performance, and Cost per Mile.
- Establish and monitor KPIs to track operational performance, identify improvement areas, and implement corrective actions.
Team Leadership & Development:
- Lead, mentor, and develop employees and their teams, creating a culture of collaboration, innovation, and continuous improvement.
- Conduct bi-yearly performance reviews for all direct reports.
- Generate a positive work environment focused on individual and team development.
Customer Service & Communication:
- Ensure contractual compliance for on-time service performance through efficient routing of Dedicated operations.
- Drive an office culture focused on service, communication, and solutions leading to an improved customer experience.
- Participate in the onboarding of new customers and business.
Project Management & Reporting:
- Execute projects and reporting requirements as assigned by senior leadership, ensuring timely completion and alignment with company objectives.
- Develop schedules for the team to ensure coverage during all necessary hours.

🎓 Skills & Qualifications

Education: Bachelor’s degree required.

Experience: Five or more years of operations experience in the truckload or dedicated segment, preferred.

Required Skills:

Proven leadership skills with the ability to inspire, lead by example, and communicate effectively with all levels of personnel, customers, and vendors.
Excellent oral and written communication skills, organizational skills, and analytic ability.
Proficient with Outlook and MS Office suite of programs.
Ability to focus teams on achieving personal and company goals.
Proven change management effectiveness.
Self-starter and highly motivated individual.
Ability to operate effectively with minimal supervision and be the Operational office lead.

Preferred Skills:

Experience with routing optimization software and tools.
Knowledge of the transportation industry and trends.
Strong problem-solving skills and ability to think critically.

📊 Web Portfolio & Project Requirements (N/A - Not Applicable for this role)

💵 Compensation & Benefits

Salary Range: $79,650 base salary + Bonus Eligibility. This is an estimated range based on the circumstances at the time of posting, however, it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits:

Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays

🎯 Team & Company Context

🏢 Company Culture

Industry: Transportation and Logistics. Hub Group is a leading provider of multi-modal transportation services, focusing on truckload, intermodal, and logistics solutions.

Company Size: Medium-sized company with a network of offices across the United States.

Founded: 1961. Hub Group has a rich history and extensive experience in the transportation industry, providing a stable and established work environment.

Team Structure:

The Dedicated Operations division is responsible for managing and optimizing dedicated fleets for customers.
The Load Planning Manager will oversee and lead teams of load planners and fleet managers.
The role will report directly to the Regional Vice President of Dedicated Operations.

Development Methodology:

Hub Group employs a data-driven approach to operations, utilizing technology and analytics to optimize routing and resource allocation.
The company fosters a culture of continuous improvement, encouraging employees to identify and implement process improvements.

Company Website: https://www.hubgroup.com/

📝 Enhancement Note: Hub Group's company culture emphasizes safety, customer service, and operational excellence. The company values employees who are proactive, innovative, and committed to driving results.

📈 Career & Growth Analysis

Operations Management Career Level: The Load Planning Manager role is an intermediate to senior-level position within the operations management career path. This role involves strategic planning, team leadership, and process optimization, providing an excellent opportunity for career growth and development.

Reporting Structure: The Load Planning Manager will report directly to the Regional Vice President of Dedicated Operations and oversee teams of load planners and fleet managers.

Technical Impact: This role has a significant impact on the overall efficiency and performance of the Dedicated Operations network. The Load Planning Manager's decisions and leadership directly influence on-time performance, cost per mile, and customer satisfaction.

Growth Opportunities:

Career Progression: With strong performance, the Load Planning Manager may advance to a Regional Vice President or National Director role within the Dedicated Operations division or explore other leadership opportunities within Hub Group.
Technical Skill Development: This role offers opportunities to develop expertise in routing optimization, data analysis, and process improvement.
Leadership Development: The Load Planning Manager will have the opportunity to mentor and develop team members, fostering their growth and contributing to the overall success of the organization.

📝 Enhancement Note: Hub Group's career growth opportunities are tied to individual performance, company needs, and market conditions. Employees are encouraged to take on new challenges and develop their skills to advance within the organization.

🌐 Work Environment

Office Type: On-site, with a collaborative and team-oriented work environment. The office is designed to facilitate communication and collaboration among team members.

Office Location(s): Oak Brook, Illinois. This location is easily accessible and offers ample parking for employees.

Workspace Context:

Collaborative Workspace: The office features open workspaces that encourage team interaction and communication.
Technology & Tools: Hub Group provides employees with the necessary tools and software to perform their jobs effectively, including routing optimization software and MS Office suite.
Work-Life Balance: Hub Group offers a flexible work environment, with opportunities for overtime and remote work, depending on business needs and team availability.

Work Schedule: The Load Planning Manager is expected to work a standard 40-hour workweek, with the possibility of overtime or flexible scheduling to meet business demands. The role may require occasional weekend or evening work to ensure operational coverage.

📝 Enhancement Note: Hub Group's work environment fosters a culture of collaboration, innovation, and continuous improvement. The company values employees who are proactive, results-driven, and committed to driving operational excellence.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss the role, qualifications, and initial fit with the company.
On-site Interview: A visit to the Oak Brook office to meet with the hiring manager, team members, and other stakeholders. This interview may include a presentation or case study to assess the candidate's problem-solving skills and cultural fit.
Final Interview: A meeting with the Regional Vice President of Dedicated Operations to discuss the candidate's fit for the role and the company's long-term goals.

Portfolio Review Tips: (N/A - Not Applicable for this role)

Technical Challenge Preparation: (N/A - Not Applicable for this role)

ATS Keywords: (N/A - Not Applicable for this role)

📝 Enhancement Note: Hub Group's interview process is designed to assess the candidate's operational expertise, leadership skills, and cultural fit. The company values candidates who are proactive, innovative, and committed to driving results.

🛠 Technology Stack & Web Infrastructure (N/A - Not Applicable for this role)

👥 Team Culture & Values

Operations Management Values:

Customer Focus: Hub Group prioritizes customer satisfaction and strives to exceed customer expectations in every aspect of its operations.
Safety: The company is committed to maintaining a safe work environment for all employees and ensuring the safe transportation of goods.
Integrity: Hub Group values honesty, transparency, and ethical behavior in all its operations.
Continuous Improvement: The company fosters a culture of continuous improvement, encouraging employees to identify and implement process improvements.

Collaboration Style:

Cross-Functional Collaboration: Hub Group encourages collaboration and communication among different departments and teams to drive operational excellence and customer satisfaction.
Teamwork: The company values teamwork and fosters a culture of collective responsibility and accountability.
Knowledge Sharing: Hub Group encourages employees to share their knowledge and expertise with one another to drive continuous learning and improvement.

📝 Enhancement Note: Hub Group's team culture emphasizes collaboration, innovation, and continuous improvement. The company values employees who are proactive, results-driven, and committed to driving operational excellence.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Routing Optimization: The Load Planning Manager must be proficient in routing optimization techniques to maximize company utilization metrics and ensure efficient delivery of goods.
Data Analysis: This role requires strong analytical skills to monitor KPIs, identify improvement areas, and make data-driven decisions.
Change Management: The Load Planning Manager must be able to lead and manage change, driving process improvements and ensuring team buy-in.

Learning & Development Opportunities:

Training & Development: Hub Group offers various training and development opportunities, including online courses, workshops, and mentorship programs, to help employees develop their skills and advance their careers.
Conferences & Industry Events: The company encourages employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in the transportation industry.
Technical Skill Development: The Load Planning Manager role offers opportunities to develop expertise in routing optimization, data analysis, and process improvement.

📝 Enhancement Note: Hub Group's technical challenges and growth opportunities are tied to the company's commitment to operational excellence and continuous improvement. Employees are encouraged to take on new challenges and develop their skills to drive success for the organization.

💡 Interview Preparation

Technical Questions:

Routing Optimization: Be prepared to discuss your experience with routing optimization techniques and how you have applied them to improve operational efficiency in previous roles.
Data Analysis: Demonstrate your ability to analyze data and make data-driven decisions to improve performance metrics and drive results.
Change Management: Explain your approach to leading and managing change, and provide examples of successful change initiatives you have implemented in previous roles.

Company & Culture Questions:

Customer Focus: Prepare to discuss your understanding of Hub Group's customer focus and how you have demonstrated a commitment to customer satisfaction in previous roles.
Safety: Be prepared to discuss your understanding of Hub Group's commitment to safety and how you have prioritized safety in your previous roles.
Integrity: Demonstrate your commitment to ethical behavior and transparency in your approach to work.

Portfolio Presentation Strategy: (N/A - Not Applicable for this role)

📝 Enhancement Note: Hub Group's interview process is designed to assess the candidate's operational expertise, leadership skills, and cultural fit. The company values candidates who are proactive, innovative, and committed to driving results.

📌 Application Steps

To apply for the Load Planning Manager position at Hub Group:

Submit your application through the application link provided.
Tailor your resume and cover letter to highlight your relevant experience, skills, and accomplishments in operations management, routing optimization, and team leadership.
Research Hub Group's company culture, values, and recent news to demonstrate your interest and understanding of the organization.
Prepare for the interview process by reviewing the job description, practicing your responses to common interview questions, and developing a portfolio of your relevant work samples and achievements.
Follow up with the hiring manager after your interview to express your appreciation for the opportunity and reiterate your interest in the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Manager, Dedicated Capacity Planning