📍 Job Overview

Job Title: Manager, Cloud SRE
Company: FWD Insurance
Location: Vietnam - Ho Chi Minh - Long Tower Building
Job Type: Full-Time
Category: DevOps Engineer, Cloud Architect
Date Posted: 2025-06-18
Experience Level: 10+ years
Remote Status: On-site

🚀 Role Summary

Lead cloud security infrastructure design and implementation for FWD Insurance's multi-cloud environment.
Manage and mentor a team of contractors and local IT colleagues across 10 business units (BUs).
Collaborate with Group Infra and Cloud CoE teams to ensure operational tasks align with the cloud-first strategy.
Define and enforce cloud security best practices, policies, and procedures across all BUs.
Oversee cloud migration projects, ensuring system stability, reliability, and accelerated time to market.

📝 Enhancement Note: This role requires a seasoned cloud security professional with extensive experience in managing teams and driving cloud migration projects. The ideal candidate will have a strong background in cloud security architecture, security assessments, and cloud provider experience.

💻 Primary Responsibilities

Cloud Security Architecture & Implementation: Design and implement secure cloud infrastructure for AWS and Azure environments, aligning with FWD Group's technology strategy and security standards.
Security Policy & Compliance: Develop and enforce cloud-specific security policies, standards, and procedures for management groups, accounts/subscriptions, identity management, access control, and data protection.
Team Management & Mentoring: Lead and manage a team of 5+ vendor contractors and 30+ local IT colleagues across 10 BUs, fostering a culture of collaboration and continuous learning.
Cloud Migration & Operations: Oversee cloud migration projects, ensuring system stability, reliability, and improved mean time to recovery. Lead the Cloud BAU team to support migration and operation support.
Stakeholder Communication & Collaboration: Collaborate closely with Group Infra, Cloud CoE teams, and 10 BU IT colleagues to ensure operational tasks align with the cloud-first strategy and meet business objectives.

📝 Enhancement Note: This role requires a strong technical aptitude and the ability to research and solve complex issues independently. The ideal candidate will have experience in cloud security assessments, audit standards, and security threats in the cloud.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Cyber Security, Information Security, Software Development, or a related field.

Experience:

9+ years of relevant experience, with at least 3 years in managing contractors and small teams.
Proven experience in cloud security architecture, security assessments, and cloud provider management (AWS, Azure, Google Cloud Platform).
Demonstrated experience in cloud migration projects, container platforms (Docker EE or Openshift), and orchestration (Swarm, Kubernetes, Azure Kubernetes, or AWS Elastic Kubernetes).

Required Skills:

Strong understanding of cloud concepts, architecture, security, serverless, monitoring, and networking.
Excellent interpersonal, communication, and presentation skills.
Analytical, troubleshooting, and research skills with performance issues in production and development environments.
Proficiency in programming languages such as Python, NodeJS, Java, etc.
Industry-recognized cloud security certifications (CCSK, CCSP, Azure Security Engineer, Azure Solution Architect Expert, AWS Solution Architect Associate/Professional).

Preferred Skills:

Experience with infrastructure as code (IaC) tools (Terraform, CloudFormation, Bicep, etc.).
Familiarity with cloud security tools and services (AWS Security Hub, Azure Security Center, Cloudflare, etc.).
Knowledge of cloud security frameworks and best practices (NIST, CIS, ISO 27001, etc.).

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Case studies demonstrating cloud security architecture, implementation, and migration projects.
Examples of cloud security policies, standards, and procedures developed and enforced.
Documentation showcasing team management, mentoring, and collaboration efforts.

Technical Documentation:

Detailed technical documentation for cloud security architecture, infrastructure, and migration projects.
Records of security assessments, audits, and compliance reports.
Evidence of cloud security training, workshops, or presentations led.

📝 Enhancement Note: Given the managerial and strategic nature of this role, a strong portfolio will emphasize leadership, team management, and cloud security strategy development, alongside technical accomplishments.

💵 Compensation & Benefits

Salary Range: Competitive salary package based on experience and market standards in Vietnam's tech industry. Research shows that the average salary for a Cloud Security Manager in Vietnam ranges from 1,500,000,000 VND to 2,500,000,000 VND (approximately 63,000 USD to 105,000 USD) per year.

Benefits: FWD Insurance offers a comprehensive benefits package, including:

Health, dental, and vision insurance.
Retirement plans and savings programs.
Employee assistance programs and wellness initiatives.
Professional development opportunities and training programs.
Competitive vacation and leave policies.

Working Hours: Full-time position with standard working hours Monday through Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break). Flexible working hours may be considered for specific projects or tasks, with prior approval.

📝 Enhancement Note: Salary range and benefits are estimated based on market research and may vary depending on the candidate's experience, skills, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: FWD Insurance operates in the insurance industry, with a focus on life and health insurance products and services. The company aims to deliver innovative, customer-centric solutions through digital channels and emerging technologies.

Company Size: FWD Insurance is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets, including Vietnam. This role is part of FWD VTC, a technology company employing team members in various functions, including Group Technology and Operations, Group Digital & Data, and the Centre of Excellence.

Founded: FWD Group was established in 2013, with FWD VTC set up in 2024.

Team Structure:

The core cloud CoE team consists of cloud security, infrastructure, and operations specialists.
The team works closely with Group Infra, Cloud CoE, and 10 BU IT colleagues to ensure operational tasks align with the cloud-first strategy.
The team is responsible for managing the cloud migration of over 600 applications across 10 BUs, overseeing contractors and local IT colleagues.

Development Methodology:

FWD Insurance follows Agile methodologies for software development and project management.
The company emphasizes collaboration, continuous improvement, and customer-centric design in its development processes.
Cloud security assessments, audits, and compliance are integrated into the software development life cycle.

Company Website: www.fwd.com

📝 Enhancement Note: FWD Insurance's company culture emphasizes innovation, customer-centricity, and digital transformation. The company values collaboration, continuous learning, and a growth mindset in its team members.

📈 Career & Growth Analysis

Cloud Security Manager Career Level: This role is a senior-level position responsible for driving cloud security strategy, managing teams, and overseeing cloud migration projects. The ideal candidate will have extensive experience in cloud security architecture, security assessments, and cloud provider management.

Reporting Structure: The Cloud Security Manager reports directly to the Head of Cloud CoE and works closely with Group Infra, Cloud CoE teams, and 10 BU IT colleagues.

Technical Impact: The Cloud Security Manager plays a critical role in ensuring the security, compliance, and stability of FWD Insurance's multi-cloud environment. Their decisions and leadership directly impact the company's ability to deliver innovative, customer-centric insurance products and services through digital channels.

Growth Opportunities:

Technical Leadership: As the Cloud Security Manager gains experience and demonstrates strong performance, they may have the opportunity to take on more strategic roles within the company, such as Head of Cloud CoE or Chief Information Security Officer (CISO).
Team Management & Mentoring: The Cloud Security Manager will have the opportunity to mentor and develop junior team members, helping them grow their careers in cloud security and related fields.
Emerging Technologies: As FWD Insurance continues to invest in digital transformation and emerging technologies, the Cloud Security Manager may have the opportunity to work with and learn about new cloud services, tools, and platforms.

📝 Enhancement Note: Given FWD Insurance's focus on digital transformation and innovation, there are ample opportunities for career growth and development within the company for a motivated and talented Cloud Security Manager.

🌐 Work Environment

Office Type: FWD VTC operates in a modern, collaborative office environment designed to foster creativity, innovation, and teamwork.

Office Location(s): Vietnam - Ho Chi Minh - Long Tower Building

Workspace Context:

Collaboration Spaces: The office features open-plan workspaces, meeting rooms, and breakout areas designed to encourage collaboration and communication among team members.
Technology & Tools: Team members have access to state-of-the-art technology, including multiple monitors, high-speed internet, and specialized software tools for cloud security, infrastructure, and operations tasks.
Cross-Functional Interaction: The office is home to various functions, including Group Technology and Operations, Group Digital & Data, and the Centre of Excellence. This encourages cross-functional collaboration and knowledge sharing among team members.

Work Schedule: Full-time position with standard working hours Monday through Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break). Flexible working hours may be considered for specific projects or tasks, with prior approval.

📝 Enhancement Note: FWD VTC's work environment is designed to support the company's focus on innovation, collaboration, and continuous learning. The office features modern amenities, state-of-the-art technology, and a culture that encourages open communication and cross-functional collaboration.

📄 Application & Technical Interview Process

Interview Process:

Phone/Screening Interview (30 minutes): A brief conversation to assess the candidate's understanding of cloud security, cloud migration projects, and team management.
Technical Deep Dive (60 minutes): A detailed discussion of the candidate's cloud security architecture, implementation, and migration project experience, as well as their approach to security policy and compliance.
Team & Stakeholder Fit Interview (30 minutes): An opportunity for the candidate to meet with the team and discuss their fit within the organization, as well as their approach to team management, mentoring, and collaboration.
Final Interview & Decision (30 minutes): A conversation with the hiring manager to discuss the candidate's qualifications, career aspirations, and final thoughts on the role and the company.

Portfolio Review Tips:

Highlight cloud security architecture, implementation, and migration projects with a focus on security policy, compliance, and team management.
Include case studies that demonstrate the candidate's ability to drive cloud security strategy, manage teams, and oversee cloud migration projects.
Showcase the candidate's understanding of cloud security best practices, emerging technologies, and industry trends.

Technical Challenge Preparation:

Brush up on cloud security architecture, implementation, and migration project skills, with a focus on AWS and Azure environments.
Review cloud security policies, standards, and procedures, as well as security assessment and audit standards.
Prepare for questions on team management, mentoring, and collaboration, as well as cloud security strategy and emerging technologies.

ATS Keywords: [Cloud Security, Cloud Migration, Cloud Architecture, Security Policy, Compliance, Team Management, Mentoring, AWS, Azure, Cloud Security Assessment, Cloud Security Audit, Cloud Security Best Practices, Emerging Technologies]

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical expertise in cloud security, cloud migration projects, and team management, as well as their fit within the organization and alignment with FWD Insurance's company culture and values.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Amazon Web Services (AWS)
Microsoft Azure

Cloud Security Tools & Services:

AWS Security Hub
Azure Security Center
Cloudflare
Other cloud security tools and services as needed

Infrastructure as Code (IaC) Tools:

Terraform
CloudFormation
Bicep
Other IaC tools as needed

Programming Languages:

Python
NodeJS
Java
Other programming languages as needed

Container Platforms & Orchestration:

Docker EE
Openshift
Swarm
Kubernetes
Azure Kubernetes Service (AKS)
Amazon Elastic Kubernetes Service (EKS)
Other container platforms and orchestration tools as needed

📝 Enhancement Note: The technology stack for this role is designed to support FWD Insurance's multi-cloud environment and cloud security requirements. The ideal candidate will have experience with AWS and Azure cloud platforms, as well as relevant cloud security tools, services, and programming languages.

👥 Team Culture & Values

Cloud Security Values:

Customer-Centric: Focus on delivering secure, innovative, and customer-centric cloud solutions that meet business objectives and exceed customer expectations.
Collaborative: Foster a culture of collaboration, open communication, and knowledge sharing among team members, as well as with Group Infra, Cloud CoE teams, and 10 BU IT colleagues.
Continuous Learning: Encourage team members to stay up-to-date with emerging technologies, industry trends, and best practices in cloud security.
Proactive & Resilient: Promote a proactive and resilient approach to cloud security, anticipating and mitigating potential threats and vulnerabilities.
Compliance-Focused: Ensure that cloud security policies, standards, and procedures align with relevant regulations, industry standards, and best practices.

Collaboration Style:

Cross-Functional Integration: Encourage collaboration and knowledge sharing among team members, as well as with Group Infra, Cloud CoE teams, and 10 BU IT colleagues.
Code Review & Peer Programming: Foster a culture of code review and peer programming to ensure high-quality, secure, and efficient cloud security implementations.
Knowledge Sharing & Mentoring: Encourage team members to share their knowledge and expertise with junior team members, fostering a culture of continuous learning and growth.

📝 Enhancement Note: FWD Insurance's cloud security team values a customer-centric, collaborative, and continuous learning approach to cloud security. The ideal candidate will share these values and be committed to driving cloud security strategy, managing teams, and overseeing cloud migration projects in alignment with the company's culture and objectives.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Multi-Cloud Environment: Manage and secure a multi-cloud environment consisting of AWS and Azure, with over 600 applications across 10 BUs.
Cloud Migration: Oversee the cloud migration of over 600 applications, ensuring system stability, reliability, and accelerated time to market.
Emerging Technologies: Stay up-to-date with emerging cloud security technologies, tools, and best practices, and integrate them into the company's cloud security strategy.
Compliance & Regulatory Requirements: Ensure that cloud security policies, standards, and procedures align with relevant regulations, industry standards, and best practices.

Learning & Development Opportunities:

Cloud Security Certifications: Pursue industry-recognized cloud security certifications, such as CCSK, CCSP, Azure Security Engineer, Azure Solution Architect Expert, AWS Solution Architect Associate/Professional.
Conferences & Events: Attend cloud security conferences, webinars, and events to stay up-to-date with industry trends, best practices, and emerging technologies.
Mentoring & Coaching: Mentor and coach junior team members, helping them develop their cloud security skills and advance their careers.
Emerging Technologies: Explore and learn about emerging cloud security technologies, tools, and best practices, and integrate them into the company's cloud security strategy.

📝 Enhancement Note: The technical challenges and learning opportunities for this role are designed to push the ideal candidate to grow their skills, knowledge, and career within FWD Insurance's cloud security team.

💡 Interview Preparation

Technical Questions:

Cloud Security Architecture & Implementation: Describe your approach to cloud security architecture, implementation, and migration projects. How do you ensure the security and compliance of cloud environments for AWS and Azure?
Security Policy & Compliance: How do you develop and enforce cloud security policies, standards, and procedures? How do you ensure compliance with relevant regulations, industry standards, and best practices?
Team Management & Mentoring: How do you manage and mentor a team of contractors and local IT colleagues across 10 BUs? How do you foster a culture of collaboration, knowledge sharing, and continuous learning?
Cloud Migration & Operations: How do you oversee cloud migration projects to ensure system stability, reliability, and accelerated time to market? How do you manage and support cloud operations for 10 BUs and all Cloud BAU support-related tasks?

Company & Culture Questions:

Cloud Security Strategy: How do you align cloud security strategy with business objectives and technology roadmaps? How do you ensure that cloud security supports the company's digital transformation and innovation initiatives?
Cloud Security Best Practices: How do you stay up-to-date with emerging cloud security technologies, tools, and best practices? How do you integrate them into the company's cloud security strategy?
Cloud Security Team Dynamics: How do you collaborate with Group Infra, Cloud CoE teams, and 10 BU IT colleagues to ensure operational tasks align with the cloud-first strategy? How do you foster a culture of collaboration, knowledge sharing, and continuous learning within the cloud security team?

Portfolio Presentation Strategy:

Cloud Security Architecture & Implementation: Highlight cloud security architecture, implementation, and migration projects with a focus on security policy, compliance, and team management.
Case Studies: Include case studies that demonstrate your ability to drive cloud security strategy, manage teams, and oversee cloud migration projects.
Cloud Security Best Practices: Showcase your understanding of cloud security best practices, emerging technologies, and industry trends.

📝 Enhancement Note: The interview preparation tips and technical questions for this role are designed to assess the candidate's technical expertise in cloud security, cloud migration projects, team management, and alignment with FWD Insurance's company culture and values.

📌 Application Steps

To apply for this Cloud Security Manager position at FWD Insurance:

Update Your Resume: Highlight your cloud security architecture, implementation, and migration project experience, as well as your team management and mentoring skills.
Tailor Your Cover Letter: Explain your interest in the role and how your skills, experience, and career goals align with FWD Insurance's cloud security team and company culture.
Prepare Your Portfolio: Showcase your cloud security architecture, implementation, and migration project experience, with a focus on security policy, compliance, and team management.
Research the Company: Familiarize yourself with FWD Insurance's company culture, values, and digital transformation initiatives to ensure a strong fit with the organization.
Practice Technical Interview Questions: Review the technical interview questions and practice your responses to ensure confidence and clarity during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud security industry-standard assumptions. All details should be verified directly with FWD Insurance's hiring organization before making application decisions.

Manager, Cloud SRE