📍 Job Overview

Job Title: Lead SRE
Company: Commvault
Location: North Korea
Job Type: Full-Time
Category: DevOps & Infrastructure
Date Posted: 2025-06-25
Experience Level: Mid-Senior level (5-10 years)
Remote Status: Remote OK

🚀 Role Summary

Key Responsibilities: Ensure the quality, availability, and reliability of the Clumio Data Platform in AWS, collaborate with cross-functional teams, and drive continuous improvement.
Key Skills: AWS, Kubernetes, Linux, Terraform, Python, Docker, IP Networking, ITIL, Change Control, Incident Management, Continuous Integration, Configuration Management, Orchestration Tools, Scripting.

📝 Enhancement Note: This role requires a strong background in cloud systems architecture, monitoring, and incident management to ensure the platform's high availability and scalability.

💻 Primary Responsibilities

Cloud Infrastructure Management: Work closely with Engineering and QA teams to ensure a stable and scalable public cloud infrastructure.
Collaboration: Work with developers to drive their requirements for resources, capacity, configuration, security, deployment, and monitoring.
Incident Management: Handle 24x7x365 Incident Management and drive Problem Management continuous improvements to enforce and maintain SLAs.
Process Improvement: Routinely survey and evaluate available technology options to improve processes, tooling, and monitoring.
Environment Management: Collaborate with QA to build and maintain suitable test environments and deployment pipelines, and with Sales to build and maintain demonstration/Proof of Concept environments.
Customer Support: Interface with Customer Success to provide scope and detail for incident reports and maintenance activities.
Product Knowledge: Acquire and maintain a thorough working knowledge of the products and services that are live and under development.

📝 Enhancement Note: The Lead SRE will be expected to balance technical depth with strong communication and collaboration skills to work effectively with various teams and stakeholders.

🎓 Skills & Qualifications

Education: B.S. in Computer Science or equivalent experience.

Experience:

Demonstrated experience managing projects and delivering results.
Extensive experience with cloud systems architecture, monitoring frameworks, and cloud network architecture.
Experience using source control tools such as Git.
Significant scripting (Python, Bash) experience.
Experience with continuous integration platforms such as Jenkins.
Experience with configuration management and orchestration tools such as Terraform.

Required Skills:

Amazon Web Services
Kubernetes
Linux
Terraform
Python
Docker
IP Networking
ITIL Service Management
Change Control
Incident Management
Continuous Integration
Configuration Management
Orchestration Tools
Scripting

Preferred Skills:

Familiarity with ITIL practices
Experience documenting policies and detailed procedures for an ISMS (ISO/IEC 27001)
Familiarity with ISO27001 Annex A controls as they apply to cloud hosted SaaS/PaaS/IaaS operations
Familiarity with ISO27701 privacy controls, GDPR, and CCPA requirements as they apply to sensitive data in the platform

📝 Enhancement Note: Candidates with experience in AWS, Kubernetes, and cloud network architecture will be well-positioned for this role. Familiarity with ITIL and ISO standards is a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with AWS, Kubernetes, and Linux through relevant projects or case studies.
Showcase incident management and problem-solving skills through real-world examples.
Highlight scripting (Python, Bash) and configuration management (Terraform) skills through code snippets or projects.

Technical Documentation:

Provide detailed documentation of past projects, including architecture decisions, deployment processes, and server configuration.
Include testing methodologies, performance metrics, and optimization techniques used in previous projects.

📝 Enhancement Note: A strong portfolio will showcase the candidate's ability to manage complex cloud environments, resolve incidents, and drive continuous improvement.

💵 Compensation & Benefits

Salary Range: $150,000 - $180,000 USD (Based on market research for Mid-Senior level DevOps roles in the United States with relevant experience)

Benefits:

Health, dental, and vision insurance
401(k) matching
Employee stock purchase plan
Flexible time off and company holidays
Parental leave
Tuition reimbursement
Employee assistance program

Working Hours: Full-time, with occasional travel requested. The role requires on-call duties for incident management.

📝 Enhancement Note: The salary range is estimated based on market research for similar roles in the United States. Benefits are based on Commvault's standard employee benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity and data protection, with a focus on cloud-based solutions.

Company Size: Medium to large (1,000-10,000 employees), with a global presence.

Founded: 1982, with a strong focus on innovation and continuous improvement.

Team Structure:

The Lead SRE will work closely with cross-functional teams, including Engineering, QA, Information Security, Customer Success, and Product Management.
The role will report directly to the Director of Site Reliability Engineering.

Development Methodology:

Agile/Scrum methodologies, with a focus on continuous integration and deployment.
Strict change control procedures and incident management processes.

Company Website: www.commvault.com

📝 Enhancement Note: Commvault's culture emphasizes collaboration, innovation, and a strong focus on customer success. The company values employees who can drive continuous improvement and enhance the quality, availability, and reliability of its cloud-based solutions.

📈 Career & Growth Analysis

Web Technology Career Level: Senior-level role with significant responsibility for ensuring the platform's high availability and scalability. This role offers opportunities for technical leadership and career progression within the Site Reliability Engineering team.

Reporting Structure: The Lead SRE will report directly to the Director of Site Reliability Engineering and work closely with cross-functional teams.

Technical Impact: The Lead SRE will have a significant impact on the platform's performance, reliability, and user experience by driving continuous improvement and ensuring high availability.

Growth Opportunities:

Technical leadership and mentoring opportunities within the Site Reliability Engineering team.
Career progression to Director or C-level roles in Site Reliability Engineering or related fields.
Opportunities to specialize in specific areas of cloud architecture, monitoring, or incident management.

📝 Enhancement Note: This role offers a unique opportunity for experienced DevOps professionals to drive continuous improvement and enhance the platform's quality, availability, and reliability. Strong candidates will have a proven track record in cloud systems architecture, monitoring, and incident management.

🌐 Work Environment

Office Type: Hybrid, with a strong focus on remote work and collaboration across multiple time zones.

Office Location(s): North Korea, with global offices and remote team members.

Workspace Context:

Collaborative workspace with a focus on cross-functional team interaction and communication.
Access to multiple monitors, testing devices, and development tools for cloud infrastructure management.
Flexible work arrangements, with a focus on results and work-life balance.

Work Schedule: Full-time, with occasional travel requested. The role requires on-call duties for incident management, with a focus on follow-the-sun support between multiple geographically disperse virtual NOCs.

📝 Enhancement Note: Commvault's work environment emphasizes collaboration, flexibility, and a strong focus on results. The company offers a hybrid work arrangement with a strong focus on remote work and global team interaction.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assess AWS, Kubernetes, and Linux skills, as well as incident management and problem-solving abilities.
On-site Technical Deep Dive: Evaluate cloud systems architecture, monitoring, and configuration management skills through hands-on exercises and case studies.
Behavioral and Cultural Fit Interview: Assess communication, collaboration, and leadership skills, as well as cultural fit with Commvault's values and work environment.
Final Interview with Hiring Manager: Discuss career growth, expectations, and any remaining questions.

Portfolio Review Tips:

Highlight relevant projects showcasing AWS, Kubernetes, and Linux skills, as well as incident management and problem-solving abilities.
Include detailed documentation of architecture decisions, deployment processes, and server configuration for past projects.
Prepare for questions about Commvault's products, services, and industry focus.

Technical Challenge Preparation:

Brush up on AWS, Kubernetes, and Linux skills, with a focus on cloud systems architecture, monitoring, and incident management.
Practice problem-solving and incident management scenarios to demonstrate quick thinking and decision-making abilities.
Prepare for questions about Commvault's products, services, and industry focus, as well as the company's development methodologies and work environment.

📝 Enhancement Note: Commvault's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit with the company's values and work environment. Strong candidates will have a proven track record in cloud systems architecture, monitoring, and incident management, as well as excellent communication and collaboration skills.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: Amazon Web Services (AWS)

Containerization: Kubernetes

Operating System: Linux

Configuration Management: Terraform

Scripting: Python, Bash

Monitoring Tools: AWS CloudWatch, Prometheus, Grafana, or similar tools

Incident Management: ITIL Service Management, strict Change Control procedures

📝 Enhancement Note: The Lead SRE should have a strong background in AWS, Kubernetes, and Linux, as well as experience with configuration management tools such as Terraform and incident management processes such as ITIL Service Management.

👥 Team Culture & Values

Web Development Values:

Reliability: Ensure the platform's high availability and scalability through continuous improvement and incident management.
Performance: Optimize the platform's performance and user experience through regular monitoring and optimization techniques.
Security: Maintain the platform's security and compliance with relevant standards and regulations.
Innovation: Drive continuous improvement and enhance the platform's quality, availability, and reliability through emerging technologies and best practices.

Collaboration Style:

Cross-functional Integration: Work closely with Engineering, QA, Information Security, Customer Success, and Product Management teams to ensure the platform's high availability and scalability.
Code Review Culture: Collaborate with developers to drive their requirements for resources, capacity, configuration, security, deployment, and monitoring.
Knowledge Sharing: Share expertise and best practices with team members to drive continuous improvement and enhance the platform's quality, availability, and reliability.

📝 Enhancement Note: Commvault's team culture emphasizes collaboration, innovation, and a strong focus on customer success. The company values employees who can drive continuous improvement and enhance the platform's quality, availability, and reliability.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Complexity: Manage a complex cloud environment with multiple services and components, requiring strong architecture and monitoring skills.
Incident Management: Handle 24x7x365 incident management and drive continuous improvements to enforce and maintain SLAs, requiring strong problem-solving and communication skills.
Emerging Technologies: Stay up-to-date with emerging cloud technologies and best practices, requiring continuous learning and adaptation.

Learning & Development Opportunities:

Technical Skill Development: Enhance cloud systems architecture, monitoring, and incident management skills through training, workshops, and online resources.
Leadership Development: Develop leadership and mentoring skills through technical training, workshops, and on-the-job experiences.
Architecture Decision-Making: Gain experience in architecture decision-making and design patterns for cloud-based solutions, enhancing the platform's quality, availability, and reliability.

📝 Enhancement Note: The Lead SRE role offers unique opportunities for experienced DevOps professionals to drive continuous improvement and enhance the platform's quality, availability, and reliability. Strong candidates will have a proven track record in cloud systems architecture, monitoring, and incident management, as well as excellent communication and collaboration skills.

💡 Interview Preparation

Technical Questions:

Cloud Architecture: Describe your experience with AWS, Kubernetes, and Linux, as well as cloud systems architecture and monitoring frameworks.
Incident Management: Walk through a real-world incident management scenario, demonstrating your problem-solving and communication skills.
Configuration Management: Explain your experience with configuration management tools such as Terraform and their role in ensuring the platform's high availability and scalability.

Company & Culture Questions:

Product & Services: Describe your understanding of Commvault's products, services, and industry focus, as well as the company's development methodologies and work environment.
Team Dynamics: Discuss your experience working in cross-functional teams and your ability to collaborate effectively with developers, QA, information security, customer success, and product management teams.
Customer Focus: Explain your approach to ensuring the platform's high availability and scalability, as well as your commitment to customer success and user experience.

Portfolio Presentation Strategy:

Project Selection: Choose relevant projects that showcase your AWS, Kubernetes, and Linux skills, as well as incident management and problem-solving abilities.
Documentation: Include detailed documentation of architecture decisions, deployment processes, and server configuration for past projects.
Presentation: Prepare a clear and concise presentation that highlights your technical skills, problem-solving abilities, and cultural fit with Commvault's values and work environment.

📝 Enhancement Note: Commvault's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit with the company's values and work environment. Strong candidates will have a proven track record in cloud systems architecture, monitoring, and incident management, as well as excellent communication and collaboration skills.

📌 Application Steps

To apply for this Lead SRE position at Commvault:

Resume Optimization: Tailor your resume to highlight your experience with AWS, Kubernetes, Linux, Terraform, Python, Docker, IP Networking, ITIL Service Management, and Change Control. Include relevant keywords and phrases to improve search relevance.
Portfolio Customization: Highlight relevant projects that showcase your AWS, Kubernetes, and Linux skills, as well as incident management and problem-solving abilities. Include detailed documentation of architecture decisions, deployment processes, and server configuration for past projects.
Technical Interview Preparation: Brush up on AWS, Kubernetes, and Linux skills, with a focus on cloud systems architecture, monitoring, and incident management. Practice problem-solving and incident management scenarios to demonstrate quick thinking and decision-making abilities. Prepare for questions about Commvault's products, services, and industry focus, as well as the company's development methodologies and work environment.
Company Research: Familiarize yourself with Commvault's products, services, industry focus, development methodologies, and work environment. Prepare for questions about the company's culture, values, and commitment to customer success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Lead SRE