📍 Job Overview

Job Title: Lead SRE
Company: JPMorgan Chase
Location: Bangalore, Karnataka, India
Job Type: Full Time
Category: Site Reliability Engineering
Date Posted: June 27, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Lead and drive site reliability engineering (SRE) initiatives to improve application reliability and stability.
Act as a technical lead for medium to large-sized products, conducting resiliency design reviews and breaking down complex problems.
Advise and mentor team members, fostering a culture of site reliability and technical excellence.
Collaborate with stakeholders to establish reasonable service level objectives (SLOs) and error budgets.

📝 Enhancement Note: This role requires a strong technical leader with a deep understanding of SRE principles and a proven track record in driving reliability improvements in large-scale, complex environments.

💻 Primary Responsibilities

Leadership & Mentoring: Lead your team in championing site reliability culture and practices, providing technical guidance and mentoring to help team members grow.
Reliability Engineering: Identify and solve technology-related bottlenecks, improving the reliability and stability of your team's applications and platforms using data-driven analytics.
Incident Management: Act as the main point of contact during major incidents, demonstrating the ability to identify and solve issues quickly to minimize financial losses.
Collaboration & Documentation: Work closely with team members and stakeholders to establish comprehensive service level indicators (SLIs) and service level objectives (SLOs). Document and share knowledge within your organization via internal forums and communities of practice.

📝 Enhancement Note: This role requires a high level of technical expertise and the ability to make critical decisions under pressure, particularly during major incidents.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field is typically required. Relevant certifications or advanced degrees may also be considered.

Experience: Candidates should have at least 5 years of applied experience in site reliability engineering, with a strong focus on improving application reliability and stability.

Required Skills:

Proven expertise in one or more programming languages (e.g., Python, Java, C++)
Deep knowledge of software applications and technical processes, with emerging depth in one or more technical disciplines
Proficiency in observability tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk)
Experience with continuous integration and continuous delivery (CI/CD) tools (e.g., Jenkins, GitLab, Terraform)
Experience with container and container orchestration technologies (e.g., ECS, Kubernetes, Docker)
Strong troubleshooting skills, with experience in common networking technologies and issues
Ability to identify and solve problems related to complex data structures and algorithms
Drive to self-educate and evaluate new technology
Excellent communication and collaboration skills, with the ability to teach new programming languages to team members

Preferred Skills:

Experience with Chaos Engineering and resilience testing
Familiarity with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
Knowledge of cloud platforms (e.g., AWS, GCP, Azure)
Experience with incident management tools (e.g., PagerDuty, OpsGenie)

📝 Enhancement Note: Candidates with a strong background in software development or infrastructure management, along with a proven track record in driving reliability improvements, are likely to be successful in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing your experience in site reliability engineering, including case studies of reliability improvements and incident management successes.
Examples of your technical leadership, mentoring, and collaboration skills, such as blog posts, presentations, or open-source contributions.
Evidence of your proficiency in programming languages, observability tools, and container orchestration technologies, such as code snippets, scripts, or configuration files.

Technical Documentation:

Well-commented code and clear documentation demonstrating your attention to detail and commitment to knowledge sharing.
Records of service level indicators (SLIs), service level objectives (SLOs), and error budgets, highlighting your data-driven approach to reliability engineering.
Incident post-mortems and retrospective reports, showcasing your ability to identify root causes, learn from failures, and implement improvements.

📝 Enhancement Note: A strong portfolio will demonstrate your ability to balance technical depth with clear, concise communication, making complex concepts accessible to both technical and non-technical stakeholders.

💵 Compensation & Benefits

Salary Range: INR 1,800,000 - 2,500,000 per annum (Estimated, based on market research and industry standards for mid-senior level SRE roles in Bangalore)

Benefits:

Competitive health, dental, and vision insurance plans
Retirement savings plans with company matching contributions
Generous time-off policies, including vacation, sick leave, and parental leave
Employee stock purchase plan and other equity-based compensation
Employee discounts on various products and services, including banking, credit cards, and financial planning
Access to professional development and training opportunities, including online courses, workshops, and mentoring programs

Working Hours: Full-time position, typically working 40 hours per week. May require on-call rotations and occasional overtime during major incidents or critical project deadlines.

📝 Enhancement Note: Salary and benefits may vary based on individual qualifications, experience, and market conditions. This estimate is based on regional market research and industry standards for mid-senior level SRE roles in Bangalore.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services - JPMorgan Chase is a global leader in financial services, offering a wide range of products and services to consumers, corporations, institutions, and governments worldwide.

Company Size: JPMorgan Chase is a large, multinational corporation with over 250,000 employees across more than 60 countries. In this role, you will be part of the International Consumer Bank division, which focuses on delivering innovative banking solutions to consumers and small businesses.

Founded: JPMorgan Chase was founded in 2000, following the merger of J.P. Morgan & Co. and Chase Manhattan Corporation. The company has a rich history dating back to the 18th century, with a strong commitment to innovation, integrity, and responsible business practices.

Team Structure:

The SRE team is part of the larger Engineering organization, working closely with software development, infrastructure, and operations teams to ensure the reliability and performance of JPMorgan Chase's applications and platforms.
The team is structured around specific products or services, with each SRE responsible for leading reliability efforts within their assigned area.
SREs work closely with stakeholders, including product managers, software engineers, and infrastructure engineers, to define, measure, and improve service level objectives and error budgets.

Development Methodology:

JPMorgan Chase follows Agile development methodologies, with a focus on iterative development, continuous integration, and continuous delivery.
The company uses a combination of Scrum and Kanban, with regular sprint planning, daily stand-ups, and retrospectives to drive continuous improvement.
Infrastructure as code (IaC) and automated testing are integral to the development process, ensuring consistent and reliable deployments.

Company Website: JPMorgan Chase

📝 Enhancement Note: JPMorgan Chase is a large, complex organization with a diverse range of products and services. In this role, you will have the opportunity to work on high-impact, mission-critical systems, with a significant influence on the company's overall reliability and performance.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, requiring a strong technical background in site reliability engineering, with a proven track record in driving reliability improvements in large-scale, complex environments.

Reporting Structure: The Lead SRE reports directly to the SRE Manager or Director, working closely with other SREs, software engineers, and infrastructure engineers to ensure the reliability and performance of JPMorgan Chase's applications and platforms.

Technical Impact: In this role, you will have a significant impact on the reliability and performance of JPMorgan Chase's products and services, working closely with stakeholders to define, measure, and improve service level objectives and error budgets. Your technical leadership and expertise will be crucial in driving reliability improvements and ensuring the company's systems are resilient and performant.

Growth Opportunities:

Technical Growth: As a Lead SRE, you will have the opportunity to deepen your technical expertise in site reliability engineering, working on complex, mission-critical systems. You may also have the chance to explore emerging technologies and contribute to the company's innovation efforts.
Leadership Growth: This role offers the opportunity to develop your leadership skills, mentoring and guiding other SREs, and driving reliability improvements across the organization. You may also have the chance to take on more significant leadership responsibilities, such as managing a team or leading a larger initiative.
Career Transition: With your experience in site reliability engineering, you may choose to transition into other technical leadership roles, such as Technical Lead, Architect, or Engineering Manager. Alternatively, you may pursue a career in consulting, helping other organizations improve their reliability and performance.

📝 Enhancement Note: JPMorgan Chase offers a range of growth opportunities, with a strong focus on technical development, leadership, and career progression. As a Lead SRE, you will have the chance to work on high-impact projects, collaborate with talented colleagues, and make a significant contribution to the company's success.

🌐 Work Environment

Office Type: JPMorgan Chase operates a hybrid work environment, with employees expected to work on-site for a portion of the week and remotely for the remainder. The specific office location and schedule may vary depending on the team and role.

Office Location(s): Bangalore - JPMorgan Chase's Bangalore office is located in the Prestige Tech Park, Whitefield, a modern, well-equipped facility with a range of amenities and services.

Workspace Context:

Collaboration: The office features open-plan workspaces, designed to encourage collaboration and communication among team members. There are also dedicated meeting rooms and quiet spaces for focused work.
Technology: JPMorgan Chase provides state-of-the-art technology, including high-performance workstations, multiple monitors, and access to the latest tools and software.
Work-Life Balance: The company offers flexible working arrangements, including remote work options and flexible hours, to help employees achieve a healthy work-life balance.

Work Schedule: Full-time position, typically working 40 hours per week. May require on-call rotations and occasional overtime during major incidents or critical project deadlines.

📝 Enhancement Note: JPMorgan Chase's hybrid work environment offers the best of both worlds, providing employees with the opportunity to collaborate and connect with colleagues in the office while also enjoying the flexibility and convenience of remote work.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your background, experience, and motivation for applying to the role.
Technical Deep Dive: A comprehensive technical interview focused on your site reliability engineering expertise, including your approach to reliability, incident management, and problem-solving. You may be asked to discuss specific examples of your work or walk through a hypothetical scenario.
Behavioral & Cultural Fit: An interview focused on your leadership skills, communication style, and cultural fit within the team and organization. You may be asked to discuss your approach to mentoring, collaboration, and decision-making.
Final Round: A meeting with the hiring manager or other senior stakeholders to discuss your fit for the role, answer any remaining questions, and make a final decision.

Portfolio Review Tips:

Highlight your technical leadership and mentoring skills, with examples of your impact on reliability improvements and incident management successes.
Showcase your proficiency in programming languages, observability tools, and container orchestration technologies, with code snippets, scripts, or configuration files.
Demonstrate your ability to balance technical depth with clear, concise communication, making complex concepts accessible to both technical and non-technical stakeholders.

Technical Challenge Preparation:

Brush up on your knowledge of site reliability engineering principles, including your approach to reliability, incident management, and problem-solving.
Familiarize yourself with JPMorgan Chase's products and services, understanding the company's business and the role of the SRE team in ensuring its reliability and performance.
Prepare for behavioral and cultural fit questions, reflecting on your leadership skills, communication style, and approach to mentoring and collaboration.

ATS Keywords: (Organized by category)

Programming Languages: Python, Java, C++, JavaScript, Go, Ruby
Observability Tools: Grafana, Dynatrace, Prometheus, Datadog, Splunk, New Relic, AppDynamics
Container & Orchestration: Docker, Kubernetes, Amazon ECS, Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS)
CI/CD Tools: Jenkins, GitLab, Terraform, CircleCI, Travis CI, GitHub Actions
Infrastructure as Code (IaC): Terraform, CloudFormation, Azure Resource Manager (ARM), Google Cloud Deployment Manager
Cloud Platforms: Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
Incident Management Tools: PagerDuty, OpsGenie, VictorOps, xMatters, On-Call
Soft Skills: Leadership, Mentoring, Communication, Collaboration, Problem-Solving, Decision-Making, Time Management
Industry Terms: Site Reliability Engineering, Chaos Engineering, Resilience Testing, Service Level Objectives (SLOs), Error Budgets, Mean Time to Recovery (MTTR), Mean Time Between Failures (MTBF), Availability, Reliability, Scalability, Performance

📝 Enhancement Note: JPMorgan Chase's interview process is designed to assess your technical expertise, leadership skills, and cultural fit within the team and organization. By preparing thoroughly and demonstrating your ability to balance technical depth with clear, concise communication, you will be well-positioned to succeed in the interview process.

🛠 Technology Stack & Web Infrastructure

Observability Tools:

Grafana: A popular open-source platform for monitoring and visualizing time series data, widely used at JPMorgan Chase for creating dashboards and alerts.
Dynatrace: A commercial application performance monitoring and digital experience monitoring platform, used to monitor the performance and health of JPMorgan Chase's applications and services.
Prometheus: An open-source monitoring and alerting toolkit, used to collect and store time-series data, with a focus on high cardinality, high dimensional data.
Datadog: A commercial monitoring and analytics platform, used to collect and analyze metrics, traces, and logs from JPMorgan Chase's infrastructure and applications.
Splunk: A commercial software platform for searching, monitoring, and analyzing machine-generated big data, used to collect and analyze logs and events from JPMorgan Chase's infrastructure and applications.

Container & Orchestration Technologies:

Docker: A popular containerization platform, used to package and isolate applications and their dependencies, ensuring consistent and reliable deployments.
Kubernetes: An open-source container orchestration platform, used to manage and scale containerized applications and services, with a focus on automating deployment, scaling, and management of containerized applications.
Amazon ECS: Amazon's container orchestration service, used to run and manage Docker containers in the cloud, with support for Kubernetes and other orchestration engines.
Google Kubernetes Engine (GKE): Google's managed, production-ready environment for deploying containerized applications, built on the open-source Kubernetes technology.
Azure Kubernetes Service (AKS): Microsoft's managed Kubernetes service, making it easy to deploy and scale applications using Kubernetes.

CI/CD Tools:

Jenkins: An open-source automation server, used to automate the building, testing, and deployment of applications, with a focus on continuous integration and continuous delivery.
GitLab: A web-based Git repository manager with wiki, issue-tracking, and continuous integration and deployment (CI/CD) pipelines, used to manage and automate the software development lifecycle.
Terraform: An open-source infrastructure as code (IaC) software tool, used to provision and manage cloud resources in a declarative, modular, and version-controlled way.
CircleCI: A cloud-based continuous integration and deployment platform, used to automate the building, testing, and deployment of applications.
Travis CI: A commercial continuous integration and deployment platform, used to automate the building, testing, and deployment of applications.
GitHub Actions: GitHub's native CI/CD platform, used to automate the building, testing, and deployment of applications directly within the GitHub ecosystem.

Infrastructure as Code (IaC) Tools:

Terraform: An open-source infrastructure as code (IaC) software tool, used to provision and manage cloud resources in a declarative, modular, and version-controlled way.
CloudFormation: Amazon's infrastructure as code (IaC) service, used to provision and manage AWS resources in a declarative, text-based format.
Azure Resource Manager (ARM): Microsoft's infrastructure as code (IaC) service, used to provision and manage Azure resources in a declarative, JSON-based format.
Google Cloud Deployment Manager: Google's infrastructure as code (IaC) service, used to provision and manage Google Cloud resources in a declarative, YAML-based format.

Cloud Platforms:

Amazon Web Services (AWS): A comprehensive, evolving cloud computing platform provided by Amazon, offering a mix of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings.
Google Cloud Platform (GCP): Google's suite of cloud computing services, offering a range of infrastructure, platform, and software services, including computing, storage, and applications.
Microsoft Azure: Microsoft's cloud computing platform, offering a range of infrastructure, platform, and software services, including computing, storage, and applications.

📝 Enhancement Note: JPMorgan Chase's technology stack is diverse and comprehensive, with a focus on open-source and cloud-native technologies. In this role, you will have the opportunity to work with a range of tools and platforms, driving reliability improvements and ensuring the company's systems are resilient and performant.

👥 Team Culture & Values

Web Development Values:

Reliability: JPMorgan Chase places a strong emphasis on reliability, with a focus on ensuring the company's systems are resilient, performant, and available.
Collaboration: The company fosters a culture of collaboration, with a focus on working closely with stakeholders to define, measure, and improve service level objectives and error budgets.
Innovation: JPMorgan Chase encourages a culture of innovation, with a focus on exploring emerging technologies and driving continuous improvement.
Integrity: The company places a strong emphasis on integrity, with a focus on ethical decision-making, responsible business practices, and a commitment to transparency and accountability.

Collaboration Style:

Cross-Functional Integration: JPMorgan Chase encourages collaboration between teams and functions, with a focus on working closely with software engineers, product managers, and other stakeholders to drive reliability improvements and ensure the company's systems are resilient and performant.
Code Review Culture: The company fostures a culture of code review, with a focus on peer-to-peer learning, knowledge sharing, and continuous improvement.
Knowledge Sharing: JPMorgan Chase encourages a culture of knowledge sharing, with a focus on mentoring, training, and skill development.

📝 Enhancement Note: JPMorgan Chase's culture is characterized by a strong commitment to reliability, collaboration, innovation, and integrity. As a Lead SRE, you will have the opportunity to work closely with talented colleagues, drive reliability improvements, and contribute to the company's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Complexity & Scale: JPMorgan Chase's systems are complex and highly scalable, with a wide range of products and services. In this role, you will face technical challenges related to managing and optimizing the reliability and performance of large-scale, mission-critical systems.
Incident Management: As a Lead SRE, you will be responsible for managing major incidents and ensuring the company's systems are resilient and performant. This may involve working under pressure, making critical decisions, and coordinating with stakeholders to minimize financial losses.
Emerging Technologies: JPMorgan Chase is committed to exploring emerging technologies and driving continuous improvement. In this role, you may face technical challenges related to integrating new tools, platforms, or services into the company's existing infrastructure.

Learning & Development Opportunities:

Technical Skill Development: As a Lead SRE, you will have the opportunity to deepen your technical expertise in site reliability engineering, working on complex, mission-critical systems. You may also have the chance to explore emerging technologies and contribute to the company's innovation efforts.
Leadership Development: This role offers the opportunity to develop your leadership skills, mentoring and guiding other SREs, and driving reliability improvements across the organization. You may also have the chance to take on more significant leadership responsibilities, such as managing a team or leading a larger initiative.
Career Transition: With your experience in site reliability engineering, you may choose to transition into other technical leadership roles, such as Technical Lead, Architect, or Engineering Manager. Alternatively, you may pursue a career in consulting, helping other organizations improve their reliability and performance.

📝 Enhancement Note: JPMorgan Chase offers a range of technical and leadership challenges, with a strong focus on driving reliability improvements and ensuring the company's systems are resilient and performant. As a Lead SRE, you will have the opportunity to work on high-impact projects, collaborate with talented colleagues, and make a significant contribution to the company's success.

💡 Interview Preparation

Technical Questions:

Site Reliability Engineering Fundamentals: Be prepared to discuss your approach to reliability, incident management, and problem-solving. You may be asked to discuss specific examples of your work or walk through a hypothetical scenario.
Technical Leadership: Be prepared to discuss your leadership skills, mentoring approach, and ability to collaborate with stakeholders. You may be asked to discuss your experience leading teams, driving reliability improvements, or managing major incidents.
Technical Deep Dive: Be prepared to discuss your technical expertise in programming languages, observability tools, and container orchestration technologies. You may be asked to discuss specific examples of your work, code snippets, or configuration files.

Company & Culture Questions:

JPMorgan Chase's Products & Services: Familiarize yourself with JPMorgan Chase's products and services, understanding the company's business and the role of the SRE team in ensuring its reliability and performance.
Agile Development Methodologies: Be prepared to discuss your experience with Agile development methodologies, including Scrum, Kanban, and continuous integration and continuous delivery.
Incident Management Tools: Be prepared to discuss your experience with incident management tools, such as PagerDuty, OpsGenie, or VictorOps.

Portfolio Presentation Strategy:

Technical Leadership: Highlight your technical leadership and mentoring skills, with examples of your impact on reliability improvements and incident management successes.
Technical Expertise: Showcase your proficiency in programming languages, observability tools, and container orchestration technologies, with code snippets, scripts, or configuration files.
Collaboration & Communication: Demonstrate your ability to balance technical depth with clear, concise communication, making complex concepts accessible to both technical and non-technical stakeholders.

📝 Enhancement Note: JPMorgan Chase's interview process is designed to assess your technical expertise, leadership skills, and cultural fit within the team and organization. By preparing thoroughly and demonstrating your ability to balance technical depth with clear, concise communication, you will be well-positioned to succeed in the interview process.

📌 Application Steps

To apply for this Lead SRE position at JPMorgan Chase:

Update Your Resume: Tailor your resume to highlight your technical expertise, leadership skills, and experience in site reliability engineering. Include relevant keywords and examples of your work to demonstrate your fit for the role.
Prepare Your Portfolio: Curate your portfolio to showcase your technical leadership, mentoring skills, and proficiency in programming languages, observability tools, and container orchestration technologies. Include code snippets, scripts, or configuration files to demonstrate your technical expertise.
Research JPMorgan Chase: Familiarize yourself with the company's products, services, and business, understanding the role of the SRE team in ensuring the company's reliability and performance. Prepare for company-specific questions and cultural fit assessments.
Practice Technical Interviews: Brush up on your knowledge of site reliability engineering principles, incident management, and problem-solving. Prepare for technical deep dives, leadership questions, and company-specific assessments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Lead SRE