📍 Job Overview

• Job Title: Lead Infrastructure Engineer, Network
• Company: JPMorgan Chase & Co.
• Location: Singapore
• Job Type: On-site, Full time
• Category: Infrastructure Engineering
• Date Posted: May 14, 2025
• Experience Level: Mid-Senior level (5-10 years)
• Remote Status: On-site

🚀 Role Summary

• Lead the modernization of the Enterprise WAN, providing technical expertise and problem-solving methodologies.
• Design, deploy, and configure network solutions for the Wide Area Network environment, ensuring adherence to industry best practices and security standards.
• Collaborate with other platforms owners to implement changes and resolve issues, fostering a culture of diversity, equity, inclusion, and respect.

📝 Enhancement Note: This role requires a strong background in network engineering, with a focus on Cisco technologies. Familiarity with network security principles and experience in designing, configuring, and troubleshooting network infrastructure are essential for success in this position.

💻 Primary Responsibilities

• Technical Expertise: Provide deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
• Network Modernization: Plan, design, deploy, and configure network solutions for the Wide Area Network environment, consisting of Cisco routers, switches, and other network devices.
• Collaboration: Work with other platforms owners to implement changes required to resolve issues and modernize the organization and its technology processes.
• Documentation: Create and optimize documentation for software upgrade processes, configurations, and troubleshooting guidelines to support ongoing operations.
• Problem-Solving: Execute creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity.
• Mitigation Actions: Strongly consider upstream/downstream data and systems or technical implications and advise on mitigation actions.
• Team Culture: Add to the team culture of diversity, equity, inclusion, and respect.

📝 Enhancement Note: This role involves a mix of hands-on technical work and collaboration with other teams. Strong problem-solving skills and the ability to work effectively in a cross-functional environment are crucial for success in this position.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines.

Experience: 5+ years of industry experience in Cisco technologies, performing configuration of protocols such as BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS, etc.

Required Skills:

• Proficiency in designing, configuring, and troubleshooting network infrastructure.
• Deep knowledge of one or more areas of infrastructure engineering, such as hardware, networking terminology, network engineering, deployment practices, integration, automation, scaling, resilience, troubleshooting, and/or performance assessments.
• Extensive experience with LAN, WAN, SDN technologies.
• Knowledge of network services and tools such as Radius, DNS, NTP, SYSLOG, SSH, etc.
• Strong understanding of network security principles and best practices.

Preferred Skills:

• CCNP or CCIE certification, demonstrating expertise in designing, implementing, and managing sophisticated network solutions.

📝 Enhancement Note: While not required, obtaining CCNP or CCIE certification can significantly enhance your competitiveness for this role and demonstrate your expertise in network engineering.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate your proficiency in network design, configuration, and troubleshooting through case studies or projects showcasing your experience with Cisco technologies.
• Highlight your problem-solving skills and ability to execute creative solutions for network infrastructure challenges.
• Showcase your understanding of network security principles and best practices through relevant projects or certifications.

Technical Documentation:

• Provide examples of documentation you've created for software upgrade processes, configurations, and troubleshooting guidelines.
• Demonstrate your ability to create clear, concise, and well-organized technical documentation that supports ongoing operations.

📝 Enhancement Note: While a portfolio is not explicitly required for this role, demonstrating your technical skills and problem-solving abilities through relevant projects and documentation can significantly strengthen your application.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Singapore typically falls between SGD 120,000 and SGD 180,000 per year, depending on experience and qualifications. This estimate is based on market research and industry standards for mid-senior level infrastructure engineering roles in Singapore.

Benefits: JPMorgan Chase offers a comprehensive benefits package, including health insurance, retirement savings plans, and employee stock purchase plans. Additional benefits may include tuition assistance, employee discounts, and wellness programs.

Working Hours: This role follows a standard workweek of 40 hours, with flexibility for project deadlines and maintenance windows as needed.

📝 Enhancement Note: While the salary range provided is an estimate based on market research, the actual salary offered may vary depending on the candidate's qualifications, experience, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: JPMorgan Chase is a global financial services firm, providing investment banking, financial services for consumers and businesses, commercial banking, and asset management services.

Company Size: As one of the world's largest and most influential companies, JPMorgan Chase employs over 250,000 people across more than 60 countries. This size offers ample opportunities for career growth and exposure to diverse projects.

Founded: JPMorgan Chase was founded in 2000, following the merger of J.P. Morgan & Co. and Chase Manhattan Corporation. The company's history dates back to the 18th century, with J.P. Morgan & Co. being established in 1799.

Team Structure:

• The Infrastructure Platforms team is responsible for delivering infrastructure and performance excellence across the organization.
• This role will work closely with other platforms owners to implement changes and resolve issues, fostering a collaborative and cross-functional environment.
• The team values diversity, equity, inclusion, and respect, promoting a culture of collaboration and continuous learning.

Development Methodology:

• JPMorgan Chase employs Agile methodologies for software development, with a focus on iterative development, continuous integration, and collaboration.
• The company emphasizes a culture of innovation, encouraging employees to explore new technologies and approaches to problem-solving.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase's size and global presence offer unique opportunities for career growth and exposure to diverse projects. The company's commitment to innovation and collaboration fosters a dynamic work environment for infrastructure engineering professionals.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suited for a mid-senior level infrastructure engineering professional with a strong background in network engineering, particularly with Cisco technologies. The position offers opportunities for technical leadership and growth within the organization.

Reporting Structure: The Lead Infrastructure Engineer reports directly to the Infrastructure Platforms team and works closely with other platforms owners to implement changes and resolve issues.

Technical Impact: This role has a significant impact on the organization's network infrastructure, driving modernization efforts and ensuring adherence to industry best practices and security standards.

Growth Opportunities:

• Technical Leadership: As a Lead Infrastructure Engineer, you will have the opportunity to mentor junior team members and provide technical guidance on network infrastructure projects.
• Architecture Decisions: This role involves making critical decisions about network architecture and design, providing opportunities for professional growth and development.
• Emerging Technologies: JPMorgan Chase encourages exploration of emerging technologies, offering opportunities to stay current with industry trends and develop new skills.

📝 Enhancement Note: This role offers significant opportunities for career growth and development, particularly for infrastructure engineering professionals interested in technical leadership and architecture decision-making.

🌐 Work Environment

Office Type: JPMorgan Chase's Singapore office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-plan workspaces, meeting rooms, and breakout areas for informal collaboration.

Office Location(s): The Singapore office is located in the Marina Bay Financial Centre, offering easy access to public transportation and amenities.

Workspace Context:

• Collaborative Environment: The open-plan workspace encourages collaboration and communication among team members, fostering a culture of knowledge sharing and continuous learning.
• Development Tools: The office is equipped with state-of-the-art development tools, multiple monitors, and testing devices to support infrastructure engineering projects.
• Cross-Functional Collaboration: The office is home to various teams, providing opportunities for cross-functional collaboration with designers, marketers, and other stakeholders.

Work Schedule: The standard workweek is 40 hours, with flexibility for project deadlines and maintenance windows as needed. JPMorgan Chase offers a flexible work arrangement, allowing employees to balance their work and personal lives effectively.

📝 Enhancement Note: JPMorgan Chase's modern, collaborative workspace offers an ideal environment for infrastructure engineering professionals to thrive and grow their careers.

📄 Application & Technical Interview Process

Interview Process:

1. Technical Assessment: Demonstrate your proficiency in network design, configuration, and troubleshooting through a hands-on technical assessment, focusing on Cisco technologies and network infrastructure challenges.
2. Behavioral Interview: Discuss your problem-solving skills, collaboration abilities, and commitment to fostering a culture of diversity, equity, inclusion, and respect.
3. Final Interview: Present your technical expertise, career aspirations, and alignment with JPMorgan Chase's values and culture.

Portfolio Review Tips:

• Highlight your experience with Cisco technologies and network infrastructure projects, demonstrating your ability to design, configure, and troubleshoot network solutions.
• Showcase your problem-solving skills and creativity in addressing network infrastructure challenges.
• Emphasize your understanding of network security principles and best practices.

Technical Challenge Preparation:

• Brush up on your knowledge of Cisco technologies, network protocols, and network infrastructure best practices.
• Familiarize yourself with JPMorgan Chase's network environment and the specific challenges faced by the organization.
• Prepare for hands-on technical assessments and be ready to discuss your approach to network design, configuration, and troubleshooting.

ATS Keywords: (Organized by category)

• Networking: Cisco, BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS, Radius, DNS, NTP, SYSLOG, SSH
• Infrastructure Engineering: Network engineering, deployment practices, integration, automation, scaling, resilience, troubleshooting, performance assessments
• Soft Skills: Problem-solving, collaboration, communication, diversity, equity, inclusion, respect
• Industry Terms: WAN, LAN, SDN technologies, network security, network infrastructure, network services

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, problem-solving skills, and cultural fit within the organization. Preparation for hands-on technical assessments and a strong understanding of JPMorgan Chase's network environment will be crucial for success in the interview process.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

• Cisco routers, switches, and other network devices
• Network protocols: BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS
• Network services: Radius, DNS, NTP, SYSLOG, SSH

Infrastructure Engineering Tools:

• Scripting languages: Python (preferred)
• Network automation tools: Ansible, Puppet, Chef
• Network monitoring tools: Nagios, Zabbix, Prometheus
• Collaboration tools: JIRA, Confluence, Slack

📝 Enhancement Note: Familiarity with Cisco technologies, network protocols, and infrastructure engineering tools is essential for success in this role. Demonstrating your proficiency in these areas through relevant projects and certifications can significantly strengthen your application.

👥 Team Culture & Values

Web Development Values:

• Expertise: Demonstrate deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
• Problem-Solving: Apply creative solutions to network infrastructure challenges, considering upstream/downstream data and systems or technical implications.
• Collaboration: Work effectively with other platforms owners to implement changes and resolve issues, fostering a culture of diversity, equity, inclusion, and respect.
• Innovation: Stay current with industry trends and explore emerging technologies to drive network modernization and performance excellence.

Collaboration Style:

• Cross-Functional Integration: Work closely with other teams, such as designers, marketers, and business stakeholders, to implement changes and resolve issues.
• Code Review Culture: Collaborate with team members to review network configurations, troubleshooting guidelines, and documentation, ensuring adherence to industry best practices and security standards.
• Knowledge Sharing: Share your expertise and experience with junior team members, fostering a culture of continuous learning and professional development.

📝 Enhancement Note: JPMorgan Chase values expertise, problem-solving, collaboration, and innovation in its infrastructure engineering teams. Demonstrating your commitment to these values through your application and interview preparation can help you stand out as a strong candidate for this role.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Network Modernization: Lead the modernization of the Enterprise WAN, driving network performance excellence and ensuring adherence to industry best practices and security standards.
• Capacity Upgrades: Design and implement transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing.
• Network Security: Ensure network designs adhere to industry best practices and security standards, protecting the organization's network infrastructure from potential threats.
• Emerging Technologies: Stay current with industry trends and explore emerging technologies to drive network modernization and performance excellence.

Learning & Development Opportunities:

• Technical Skill Development: Enhance your technical skills through hands-on experience, training, and certifications, such as CCNP or CCIE.
• Conference Attendance: Attend industry conferences and events to stay current with network engineering best practices and emerging technologies.
• Mentorship Opportunities: Seek mentorship from senior team members and industry experts to drive your professional development and growth.

📝 Enhancement Note: This role offers significant opportunities for technical growth and development, particularly for infrastructure engineering professionals interested in network modernization, capacity upgrades, and network security.

💡 Interview Preparation

Technical Questions:

• Network Design: Describe your approach to network design, considering industry best practices, security standards, and performance optimization.
• Troubleshooting: Walk through a complex network infrastructure challenge you've faced in the past, explaining your problem-solving approach and the steps you took to resolve the issue.
• Network Security: Discuss your understanding of network security principles and best practices, and how you've applied this knowledge to protect network infrastructure in previous roles.

Company & Culture Questions:

• Team Dynamics: Describe your experience working in a cross-functional team environment and how you've contributed to a culture of diversity, equity, inclusion, and respect.
• Adaptability: Share an example of a time when you had to adapt to significant changes in your work environment or project scope, and how you handled the situation.
• Innovation: Discuss your approach to staying current with industry trends and exploring emerging technologies, and how you've applied this mindset to drive network modernization and performance excellence in previous roles.

Portfolio Presentation Strategy:

• Live Demonstration: Prepare a live demonstration of your network design, configuration, and troubleshooting skills, showcasing your ability to address network infrastructure challenges and drive performance excellence.
• Technical Walkthrough: Develop a technical walkthrough of your portfolio projects, highlighting your problem-solving approach, collaboration skills, and commitment to network security best practices.
• User Experience: Tailor your portfolio presentation to the specific needs and goals of the JPMorgan Chase team, demonstrating your ability to work effectively in a collaborative environment and drive network modernization and performance excellence.

📝 Enhancement Note: Preparing for the interview process involves brushing up on your technical skills, understanding JPMorgan Chase's network environment, and demonstrating your commitment to the company's values and culture. A strong portfolio and well-prepared responses to technical and behavioral interview questions will be crucial for success in the interview process.

📌 Application Steps

To apply for this Lead Infrastructure Engineer, Network position at JPMorgan Chase:

1. Customize Your Resume: Tailor your resume to highlight your experience with Cisco technologies, network infrastructure projects, and problem-solving skills.
2. Prepare Your Portfolio: Showcase your network design, configuration, and troubleshooting skills through relevant projects and case studies, emphasizing your commitment to network security best practices and industry standards.
3. Research the Company: Familiarize yourself with JPMorgan Chase's network environment, values, and culture, and prepare for behavioral interview questions that assess your cultural fit within the organization.
4. Practice Technical Assessments: Brush up on your knowledge of Cisco technologies, network protocols, and infrastructure engineering tools, and prepare for hands-on technical assessments that evaluate your technical expertise and problem-solving skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.