📍 Job Overview

Job Title: Lead Infrastructure Engineer, Network
Company: JPMorgan Chase
Location: Singapore
Job Type: Full-time
Category: Infrastructure Engineer
Date Posted: May 14, 2025

🚀 Role Summary

Lead the modernization of the Enterprise WAN, providing technical expertise and problem-solving methodologies
Design, deploy, and configure network solutions for the Wide Area Network environment, ensuring adherence to industry best practices and security standards
Collaborate with other platform owners to implement changes and resolve issues, fostering a culture of diversity, equity, inclusion, and respect

📝 Enhancement Note: This role requires a strong background in network engineering and Cisco technologies, with a focus on designing, configuring, and troubleshooting complex network infrastructure.

💻 Primary Responsibilities

Technical Expertise: Provide deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline
Network Design & Configuration: Plan, design, deploy, and configure network solutions for the Wide Area Network environment, consisting of Cisco routers, switches, and other network devices
Transport Capacity Upgrades: Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing
Documentation: Create and optimize documentation for software upgrade processes, configurations, and troubleshooting guidelines to support ongoing operations
Problem Solving: Execute creative solutions for the design, development, and technical troubleshooting of problems of moderate complexity
Collaboration: Work with other platform owners to implement changes required to resolve issues and modernize the organization and its technology processes

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines

Experience: 5+ years of industry experience in Cisco technologies, with a focus on network engineering and configuration of protocols such as BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS, etc.

Required Skills:

Proficiency in designing, configuring, and troubleshooting network infrastructure
Deep knowledge of one or more areas of infrastructure engineering, such as hardware, networking terminology, deployment practices, integration, automation, scaling, resilience, troubleshooting, and performance assessments
Extensive experience with LAN, WAN, and SDN technologies
Knowledge of network services and tools such as Radius, DNS, NTP, SYSLOG, SSH, etc.
Strong understanding of network security principles and best practices

Preferred Skills:

CCNP or CCIE certification, demonstrating expertise in designing, implementing, and managing sophisticated network solutions

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your proficiency in network design and configuration with case studies showcasing your ability to plan, deploy, and configure network solutions for WAN environments
Highlight your problem-solving skills with examples of how you've executed creative solutions for technical troubleshooting
Showcase your experience with Cisco technologies by including projects that involve configuration of protocols such as BGP, EIGRP, OSPF, etc.

Technical Documentation:

Include examples of documentation you've created for software upgrade processes, configurations, and troubleshooting guidelines to support ongoing operations
Demonstrate your understanding of network security principles and best practices by including relevant documentation in your portfolio

💵 Compensation & Benefits

Salary Range: The salary range for this role in Singapore typically falls between SGD 120,000 and SGD 180,000 per annum, depending on experience and qualifications. This estimate is based on regional market data and industry standards for infrastructure engineering roles.

Benefits:

Competitive benefits package, including health, dental, and vision insurance
Retirement savings plans with company matching contributions
Generous time off and flexible work arrangements
Employee discounts on various products and services
Opportunities for professional development and career growth

Working Hours: Full-time position with standard working hours Monday through Friday, 9:00 AM to 6:00 PM. Occasional overtime may be required to meet project deadlines or resolve critical issues.

🎯 Team & Company Context

Company Culture:

Industry: Financial Services
Company Size: Large (over 250,000 employees)
Founded: 1799
Team Structure: The Infrastructure Platforms team consists of various sub-teams, each focusing on specific infrastructure domains. This role will collaborate with other platform owners to implement changes and resolve issues.
Development Methodology: Agile/Scrum methodologies are used for project management and sprint planning. Code reviews, testing, and quality assurance practices are in place to ensure the delivery of high-quality network solutions.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase is a large, global financial services company with a strong focus on technology and innovation. The Infrastructure Platforms team plays a critical role in delivering infrastructure and performance excellence across the organization.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on providing technical expertise and leadership within the infrastructure engineering discipline. The primary responsibility is to drive the modernization of the Enterprise WAN and ensure the delivery of high-quality network solutions.

Reporting Structure: This role reports directly to the Infrastructure Platforms team lead and collaborates with other platform owners to implement changes and resolve issues.

Technical Impact: The Lead Infrastructure Engineer, Network has a significant impact on the organization's ability to deliver high-quality network services to its customers and employees. The role is instrumental in shaping the future of the company's network infrastructure and ensuring its adherence to industry best practices and security standards.

Growth Opportunities:

Technical Growth: Deepen your expertise in network engineering and Cisco technologies, with the opportunity to obtain CCNP or CCIE certification
Leadership Development: Gain experience in leading technical projects and mentoring junior team members, with the potential to progress into a management role
Architecture Decisions: Contribute to strategic architecture decisions that drive the evolution of the company's network infrastructure

🌐 Work Environment

Office Type: Modern, collaborative office environment with state-of-the-art technology and tools to support network engineering and configuration tasks

Office Location(s): Singapore

Workspace Context:

Collaboration: The workspace fosters collaboration between network engineers, other infrastructure teams, and stakeholders, with dedicated spaces for team meetings and brainstorming sessions
Development Tools: The workspace is equipped with multiple monitors, testing devices, and development tools to support network configuration and troubleshooting tasks
Cross-functional Interaction: The workspace encourages interaction between network engineers and other teams, such as software developers and project managers, to ensure the delivery of integrated network solutions

Work Schedule: Full-time position with standard working hours Monday through Friday, 9:00 AM to 6:00 PM. Occasional overtime may be required to meet project deadlines or resolve critical issues.

📝 Enhancement Note: The work environment at JPMorgan Chase is designed to support collaboration, innovation, and continuous learning, with a focus on delivering high-quality network solutions that drive business success.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities
Technical Phone Screen: Participate in a technical phone screen to discuss your network engineering experience and Cisco technologies proficiency
On-site Interview: Attend an on-site interview to meet with the hiring manager and other team members, discuss your portfolio, and participate in a technical deep dive
Final Decision: Receive a final decision from the hiring manager, based on your technical skills, cultural fit, and alignment with the company's values

Portfolio Review Tips:

Case Studies: Prepare case studies that demonstrate your ability to design, configure, and troubleshoot network solutions for WAN environments
Documentation: Include examples of documentation you've created for software upgrade processes, configurations, and troubleshooting guidelines to support ongoing operations
Cisco Technologies: Highlight your experience with Cisco technologies and your proficiency in configuring protocols such as BGP, EIGRP, OSPF, etc.

Technical Challenge Preparation:

Network Design: Brush up on your network design skills, with a focus on designing, configuring, and troubleshooting complex network infrastructure
Problem Solving: Practice problem-solving techniques and strategies for tackling technical challenges of moderate complexity
Collaboration: Prepare for collaborative discussions with other team members, focusing on your ability to work effectively within a team environment

ATS Keywords:

Cisco Technologies: Cisco, Routers, Switches, BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS
Network Engineering: Network, WAN, LAN, SDN, Network Design, Network Configuration, Network Troubleshooting, Network Security
Problem Solving: Problem Solving, Technical Troubleshooting, Creative Solutions, Moderate Complexity
Collaboration: Collaboration, Teamwork, Stakeholder Management, Cross-functional Teams
Documentation: Documentation, Software Upgrade Processes, Configurations, Troubleshooting Guidelines

📝 Enhancement Note: The interview process for this role is designed to evaluate your technical skills, problem-solving abilities, and cultural fit within the Infrastructure Platforms team. Be prepared to discuss your network engineering experience, Cisco technologies proficiency, and your approach to designing, configuring, and troubleshooting complex network infrastructure.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

Cisco Technologies: Cisco Routers, Switches, BGP, EIGRP, OSPF, GRE tunnels, IPSec, SSL, VPN, PBR, HSRP, DHCP, QoS, Spanning-tree, Vlan, STP, Trunking, MPLS
Network Services & Tools: Radius, DNS, NTP, SYSLOG, SSH

Network Infrastructure:

WAN: Wide Area Network, consisting of Cisco routers, switches, and other network devices
LAN: Local Area Network, supporting the company's internal network infrastructure
SDN: Software-Defined Networking, enabling the dynamic, manageable, cost-effective, and adaptable networks

Development & DevOps Tools:

Scripting Languages: Python, used for automating network configuration and deployment tasks
Documentation Tools: Confluence, used for creating and managing technical documentation
Version Control: Git, used for managing changes to network configuration files and scripts
CI/CD Pipelines: Jenkins, used for automating the deployment and testing of network solutions

📝 Enhancement Note: The technology stack for this role is centered around Cisco technologies, with a focus on designing, configuring, and troubleshooting complex network infrastructure. Familiarity with scripting languages, documentation tools, version control, and CI/CD pipelines is also essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Technical Excellence: Demonstrate a strong commitment to delivering high-quality network solutions that meet industry best practices and security standards
Performance Optimization: Focus on optimizing network performance and capacity to support the organization's growing demands
Collaboration: Foster a collaborative work environment, with a focus on knowledge sharing, technical mentoring, and continuous learning
Innovation: Embrace emerging technologies and best practices to drive the evolution of the company's network infrastructure

Collaboration Style:

Cross-functional Integration: Collaborate with other teams, such as software developers, project managers, and stakeholders, to ensure the delivery of integrated network solutions
Code Review Culture: Participate in code reviews and technical discussions to ensure the quality and consistency of network configuration and deployment tasks
Peer Programming: Engage in peer programming and knowledge sharing to drive continuous learning and skill development within the team

📝 Enhancement Note: The team culture at JPMorgan Chase is focused on delivering high-quality network solutions that drive business success. The team values technical excellence, performance optimization, collaboration, and innovation, with a strong emphasis on knowledge sharing, technical mentoring, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Modernization: Lead the modernization of the Enterprise WAN, ensuring adherence to industry best practices and security standards
Capacity Upgrades: Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing
Problem Solving: Execute creative solutions for the design, development, and technical troubleshooting of problems of moderate complexity
Emerging Technologies: Stay up-to-date with emerging network technologies and best practices, and incorporate them into the company's network infrastructure

Learning & Development Opportunities:

Technical Skill Development: Deepen your expertise in network engineering and Cisco technologies, with the opportunity to obtain CCNP or CCIE certification
Conference Attendance: Attend industry conferences and events to stay up-to-date with emerging network technologies and best practices
Technical Mentoring: Provide technical mentoring and guidance to junior team members, fostering a culture of continuous learning and skill development

📝 Enhancement Note: The technical challenges and growth opportunities for this role are focused on driving the modernization of the Enterprise WAN and ensuring the delivery of high-quality network solutions. The role offers significant opportunities for technical skill development, conference attendance, and technical mentoring.

💡 Interview Preparation

Technical Questions:

Network Design: Be prepared to discuss your approach to network design, with a focus on designing, configuring, and troubleshooting complex network infrastructure
Cisco Technologies: Demonstrate your proficiency in Cisco technologies, with a deep understanding of protocols such as BGP, EIGRP, OSPF, etc.
Problem Solving: Prepare for problem-solving scenarios that focus on your ability to execute creative solutions for technical challenges of moderate complexity

Company & Culture Questions:

Company Values: Demonstrate your understanding of JPMorgan Chase's values and how they apply to the Infrastructure Platforms team
Team Dynamics: Discuss your approach to collaboration and teamwork, with a focus on your ability to work effectively within a team environment
User Experience Impact: Prepare for questions that focus on your ability to design and configure network solutions that meet the needs of the organization's users

Portfolio Presentation Strategy:

Live Demonstration: Prepare a live demonstration of your network design and configuration skills, showcasing your ability to design, deploy, and configure network solutions for WAN environments
Code Explanation: Be prepared to explain your code and configuration choices, with a focus on your approach to designing, configuring, and troubleshooting complex network infrastructure
User Experience Showcase: Highlight your understanding of user experience principles and how they apply to network design and configuration tasks

📌 Application Steps

To apply for this Lead Infrastructure Engineer, Network position:

Customize Your Portfolio: Tailor your portfolio to highlight your network design and configuration skills, with a focus on case studies that demonstrate your ability to design, deploy, and configure network solutions for WAN environments
Optimize Your Resume: Highlight your experience with Cisco technologies, network engineering, and problem-solving skills, with a focus on your ability to drive the modernization of the Enterprise WAN
Prepare for Technical Challenges: Brush up on your network design skills, problem-solving techniques, and collaboration strategies, with a focus on your ability to work effectively within a team environment
Research the Company: Familiarize yourself with JPMorgan Chase's values, team dynamics, and user experience principles, with a focus on how they apply to the Infrastructure Platforms team

📝 Enhancement Note: The application process for this role is designed to evaluate your technical skills, problem-solving abilities, and cultural fit within the Infrastructure Platforms team. By following these application steps, you'll be well-prepared to showcase your qualifications and secure your next opportunity as a Lead Infrastructure Engineer, Network.

Lead Infrastructure Engineer, Network