📍 Job Overview

Job Title: Lead Infrastructure Engineer
Company: JPMorgan Chase
Location: Jersey City, New Jersey, United States
Job Type: Full-time, On-site
Category: Infrastructure Engineer
Date Posted: May 29, 2025

🚀 Role Summary

Lead and drive infrastructure engineering projects, ensuring optimal resource utilization and capacity management.
Collaborate with cross-functional teams to enhance performance, scalability, and resilience of critical applications and infrastructure.
Analyze performance data and generate insights to inform decision-making and improve capacity planning.
Maintain a strong engagement with internal stakeholders and foster a culture of diversity, equity, inclusion, and respect.

📝 Enhancement Note: This role requires a strategic mindset, strong analytical skills, and the ability to balance technical depth with broad business awareness.

💻 Primary Responsibilities

Capacity Management & Optimization: Oversee IT resource utilization, conduct regular analyses, and address underutilization to ensure optimal efficiency.
Capacity Planning & Forecasting: Govern capacity plans, predict future requirements, and evaluate the impact of changes on capacity and performance.
Reporting & Communication: Generate regular capacity status reports and communicate findings to the leadership team.
Process Improvement: Assess and enhance capacity management processes and tools, staying updated with industry trends and best practices.
Team Leadership & Collaboration: Drive workstreams or projects, add to team culture, and maintain strong engagement with internal collaborators and stakeholders.

📝 Enhancement Note: This role involves a mix of technical depth, strategic planning, and strong communication skills to balance the needs of the business with technical constraints.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications are a plus.

Experience: 5+ years of applied experience in infrastructure engineering, with a strong focus on capacity management and performance analysis.

Required Skills:

Deep knowledge of one or more infrastructure engineering areas (e.g., hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments).
Proficiency in scripting languages (e.g., Python) and one specific infrastructure technology.
Excellent interpersonal and communication skills, with the ability to engage with diverse stakeholders.
Demonstrated proficiency in analyzing performance data and making informed decisions based on data-driven insights.
Strong commercial and financial awareness, understanding the impact of capacity-related risks on business outcomes.
Experience with Hypervisor, Kubernetes, Databases, and BMC TrueSight Capacity Optimization, along with a solid grasp of compute, memory, and storage concepts.
Good understanding of application and infrastructure KPIs.

Preferred Skills:

Experience with on-prem and AWS capacity management.
Familiarity with APM tools (e.g., Dynatrace, APP D, Datadog) and Grafana.
Experience in building capacity/forecasting models and plans, undertaking complex analysis to generate actionable insights.
Robust IT systems knowledge and advanced Excel capabilities.
Understanding or working experience with APIs and the ability to code using Python.

📊 Web Portfolio & Project Requirements

While this role focuses more on infrastructure management and capacity planning, having a relevant portfolio showcasing your technical skills and accomplishments can still be beneficial. Include projects that demonstrate your ability to analyze performance data, optimize resources, and improve infrastructure resilience.

Portfolio Essentials:

Case studies highlighting your capacity management strategies and their impact on business outcomes.
Examples of your performance data analysis and how you've used insights to drive decision-making.
Demonstrations of your scripting and automation skills, showcasing your ability to streamline infrastructure management processes.

Technical Documentation:

Detailed documentation of your capacity management processes, including data sources, methodologies, and tools used.
Case studies or whitepapers outlining your approach to capacity planning, forecasting, and optimization.
Examples of your performance analysis reports and how you've communicated findings to stakeholders.

📝 Enhancement Note: As this role is more strategic in nature, your portfolio should focus on demonstrating your analytical, problem-solving, and communication skills, rather than just technical depth.

💵 Compensation & Benefits

Salary Range: $120,000 - $170,000 per year (based on regional market data for senior infrastructure engineering roles in the New York City metropolitan area).

Benefits:

Competitive health, dental, and vision insurance plans.
Retirement savings plans with company matching contributions.
Generous paid time off and flexible work arrangements.
Employee stock purchase plan and other equity-based compensation.
Tuition assistance and professional development opportunities.
Employee discounts on various products and services.

Working Hours: Full-time, typically Monday through Friday, with some flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: Salary range is estimated based on regional market data for senior infrastructure engineering roles and may vary depending on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services - JPMorgan Chase is a global leader in financial services, offering a wide range of products and services to consumers, corporations, institutions, and governments worldwide.

Company Size: Large - With over 250,000 employees worldwide, JPMorgan Chase offers a diverse and dynamic work environment with ample opportunities for career growth and development.

Founded: 1799 - As one of the oldest and most established financial institutions in the United States, JPMorgan Chase has a rich history and a strong commitment to innovation and continuous improvement.

Team Structure:

The Infrastructure Management team within the Corporate Sector consists of various sub-teams, including capacity management, performance engineering, and infrastructure architecture.
The team is structured hierarchically, with lead engineers reporting to senior managers and directors.
Cross-functional collaboration is essential, with close partnerships between infrastructure teams and application development teams.

Development Methodology:

Agile methodologies are used for infrastructure project management, with regular sprint planning and stand-up meetings.
Infrastructure as Code (IaC) principles are followed, with automated deployment and configuration management tools in place.
Performance testing and quality assurance processes are integrated into the development lifecycle.

Company Website: JPMorgan Chase

📝 Enhancement Note: JPMorgan Chase's size and global presence offer numerous opportunities for career growth and exposure to diverse industries and technologies.

📈 Career & Growth Analysis

Web Technology Career Level: Senior - This role requires a high level of technical expertise and strategic thinking, with a focus on driving infrastructure performance, scalability, and resilience at an enterprise level.

Reporting Structure: The Lead Infrastructure Engineer reports directly to a Senior Manager or Director within the Infrastructure Management team and may oversee junior engineers or capacity analysts.

Technical Impact: This role has a significant impact on the performance, availability, and security of critical applications and infrastructure, directly influencing user experience and business outcomes.

Growth Opportunities:

Technical Specialization: Deepen your expertise in specific infrastructure engineering areas, such as cloud architecture, data center management, or network engineering.
Team Leadership: Transition into a management role, overseeing a team of infrastructure engineers and driving strategic initiatives.
Architecture & Strategy: Move into an architecture role, focusing on long-term infrastructure strategy, design, and implementation.

📝 Enhancement Note: JPMorgan Chase's large size and diverse technology stack offer numerous opportunities for career growth and specialization in various infrastructure engineering disciplines.

🌐 Work Environment

Office Type: Modern, collaborative workspaces with state-of-the-art technology and amenities, designed to foster innovation and productivity.

Office Location(s): Jersey City, New Jersey - The office is located in the heart of the city's financial district, with easy access to public transportation and numerous dining and entertainment options.

Workspace Context:

Collaboration: Open-plan workspaces with dedicated team areas, encouraging cross-functional collaboration and knowledge sharing.
Technology: High-end workstations with multiple monitors, high-speed internet access, and cutting-edge software tools.
Flexibility: Flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and work-life balance.

Work Schedule: Full-time, with core hours between 9:00 AM and 5:00 PM, and some flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: JPMorgan Chase's work environment is designed to support collaboration, innovation, and work-life balance, with a focus on employee well-being and engagement.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen (30 minutes): A brief conversation to assess your communication skills, technical background, and cultural fit.
Technical Deep Dive (60 minutes): A detailed discussion of your infrastructure engineering experience, focusing on capacity management, performance analysis, and problem-solving skills.
Behavioral & Situational Questions (60 minutes): Assess your problem-solving abilities, leadership skills, and cultural fit using behavioral and situational questions.
Final Interview (60 minutes): Meet with the hiring manager or a senior team member to discuss your career aspirations, team dynamics, and any remaining questions.

Portfolio Review Tips:

Highlight your capacity management strategies and performance analysis techniques.
Showcase your ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
Demonstrate your understanding of business objectives and how your work contributes to overall organizational success.

Technical Challenge Preparation:

Brush up on your knowledge of capacity management best practices and performance analysis techniques.
Familiarize yourself with JPMorgan Chase's technology stack and infrastructure management processes.
Prepare for behavioral and situational questions by reflecting on your past experiences and how you've handled challenges and made decisions.

ATS Keywords: Infrastructure Engineering, Capacity Management, Performance Analysis, Scripting, Python, Networking, Databases, Storage Engineering, Automation, Resilience, Kubernetes, Hypervisor, APM Tools, Excel, APIs, Team Collaboration, Diversity and Inclusion

📝 Enhancement Note: JPMorgan Chase's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit, with a focus on finding the best match for both the candidate and the organization.

🛠 Technology Stack & Web Infrastructure

Infrastructure Technologies:

Compute: Virtualization (Hypervisor), Containerization (Kubernetes), and Cloud Platforms (AWS, Azure, GCP)
Storage: Block, file, and object storage solutions, with a focus on performance, scalability, and resilience.
Networking: Enterprise-grade networking solutions, including switches, routers, and firewalls.
Databases: Relational databases (e.g., Oracle, SQL Server, PostgreSQL), NoSQL databases (e.g., MongoDB, Cassandra), and cloud-based database services (e.g., AWS RDS, Azure SQL Database, Google Cloud SQL).

Infrastructure Management Tools:

Capacity Management: BMC TrueSight Capacity Optimization, Dynatrace, APP D, Datadog, and Grafana.
Configuration Management: Ansible, Puppet, or Chef.
Infrastructure as Code (IaC): Terraform, CloudFormation, or Azure Resource Manager.
Monitoring & Logging: Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana), or cloud-based monitoring services (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite).

📝 Enhancement Note: JPMorgan Chase's technology stack is diverse and extensive, with a focus on enterprise-grade solutions and cutting-edge technologies.

👥 Team Culture & Values

Web Development Values:

User-Centric: Focus on understanding and addressing user needs, with a commitment to delivering high-quality, intuitive, and accessible digital experiences.
Innovation: Encourage continuous learning, experimentation, and the pursuit of new ideas and technologies to drive business growth and competitive advantage.
Collaboration: Foster a culture of open communication, active listening, and cross-functional collaboration to leverage the collective strengths of the team.
Quality & Excellence: Strive for excellence in all aspects of the development process, with a commitment to delivering high-quality, performant, and secure digital products.

Collaboration Style:

Cross-Functional Integration: Work closely with application development teams, designers, product managers, and other stakeholders to ensure alignment with business objectives and user needs.
Code Review & Pair Programming: Encourage peer-to-peer learning and knowledge sharing through code reviews and pair programming sessions.
Knowledge Sharing: Foster a culture of continuous learning and development, with regular training, workshops, and brown bag sessions to keep skills and knowledge up-to-date.

📝 Enhancement Note: JPMorgan Chase's web development culture is focused on user-centric design, innovation, collaboration, and a commitment to delivering high-quality digital experiences.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Capacity Planning & Optimization: Develop and implement capacity planning strategies that balance business needs with technical constraints, ensuring optimal resource utilization and scalability.
Performance Analysis & Optimization: Analyze performance data to identify bottlenecks, inefficiencies, and opportunities for improvement, driving continuous performance optimization.
Infrastructure Resilience & Security: Design and implement infrastructure solutions that ensure high availability, fault tolerance, and security, protecting critical applications and data from disruptions and threats.
Emerging Technologies: Stay up-to-date with the latest infrastructure engineering trends and technologies, evaluating their potential impact on business outcomes and identifying opportunities for adoption.

Learning & Development Opportunities:

Technical Skill Development: Pursue relevant certifications, attend industry conferences, and engage with online communities to deepen your expertise in infrastructure engineering and related disciplines.
Leadership & Management: Participate in leadership development programs, mentoring initiatives, and coaching sessions to enhance your management and communication skills.
Architecture & Strategy: Contribute to long-term infrastructure strategy and architecture, driving enterprise-wide initiatives that align with business objectives and technical best practices.

📝 Enhancement Note: JPMorgan Chase's technical challenges and growth opportunities are diverse and complex, offering numerous avenues for career growth and professional development.

💡 Interview Preparation

Technical Questions:

Capacity Management: Describe your approach to capacity planning, forecasting, and optimization, and provide examples of your past experiences and achievements in this area.
Performance Analysis: Walk through your process for analyzing performance data, identifying trends, and making data-driven decisions to improve infrastructure performance.
Problem-Solving: Present a challenging infrastructure problem you've faced in the past and explain your approach to diagnosing, troubleshooting, and resolving the issue.

Company & Culture Questions:

Business Alignment: Explain how your capacity management and performance analysis strategies have contributed to business growth and competitive advantage in past roles.
Team Dynamics: Describe your experience working in a large, matrixed organization and how you've navigated complex team dynamics and stakeholder relationships.
Adaptability: Discuss your ability to adapt to changing priorities, technologies, and organizational structures, providing examples of your flexibility and resilience in past roles.

Portfolio Presentation Strategy:

Storytelling: Use storytelling techniques to engage your audience and bring your capacity management and performance analysis strategies to life.
Data Visualization: Leverage data visualization tools and techniques to communicate complex performance data and insights effectively.
Interactive Demonstrations: Incorporate interactive demonstrations and live coding sessions to showcase your technical skills and problem-solving abilities.

📝 Enhancement Note: JPMorgan Chase's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit, with a focus on finding the best match for both the candidate and the organization.

📌 Application Steps

To apply for this Lead Infrastructure Engineer position at JPMorgan Chase:

Submit Your Application: Visit the JPMorgan Chase careers website and search for the position using the job title or location. Click on the job listing and follow the prompts to submit your application.
Tailor Your Resume: Highlight your relevant infrastructure engineering experience, capacity management achievements, and performance analysis skills. Include any relevant certifications, industry awards, or publications.
Prepare Your Portfolio: Showcase your capacity management strategies, performance analysis techniques, and infrastructure engineering projects. Include case studies, data visualizations, and interactive demonstrations to bring your work to life.
Research the Company: Familiarize yourself with JPMorgan Chase's business, industry, and technology stack. Understand their commitment to innovation, collaboration, and user-centric design.
Practice Interview Questions: Review the technical and behavioral interview questions outlined above, and practice your responses using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Lead Infrastructure Engineer