Lead Data Center Crtical Facilities Engineer at JLL

📍 Job Overview

Job Title: Lead Data Center Critical Facilities Engineer
Company: JLL
Location: Richardson, TX, United States
Job Type: On-site
Category: Server Administration & Infrastructure
Date Posted: June 26, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Maintain and monitor data center electrical and mechanical infrastructure, perform preventive maintenance, manage incidents, and ensure 100% uptime.
Required Skills: Data center operations, electrical systems, mechanical systems, preventive maintenance, problem resolution, work order management, vendor management, customer service, communication skills, safety compliance, emergency procedures, CMMS, UPS systems, generators, HVAC systems.
Preferred Skills: EPA certification.

📝 Enhancement Note: This role requires a strong background in data center operations and a solid understanding of electrical and mechanical systems. Familiarity with CMMS and UPS systems is essential.

💻 Primary Responsibilities

Maintain and Monitor Systems: Ensure continuous operation of all building systems, including fire/life safety, mechanical systems (HVAC, chillers, crac, crah, plumbing, controls), electrical systems (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems.
Perform Preventive Maintenance: Conduct regular maintenance and adjustments on various systems to ensure proper operation and prevent downtime.
Analyze and Troubleshoot: Identify and resolve problems or malfunctions in the systems, and take corrective action as required.
Manage Incidents and Events: Learn and understand the data center site to manage incidents and events that could put critical systems at risk.
Work Order Management: Manage work orders, including CMMS, vendor management, and customer-facing tickets.
Emergency Procedures: Understand and comply with emergency escalation procedures.
Additional Duties: Perform additional job duties as required.

📝 Enhancement Note: This role involves a high level of responsibility and requires strong problem-solving skills, as well as the ability to work independently and make decisions under pressure.

🎓 Skills & Qualifications

Education: Relevant technical degree or equivalent experience in data center operations or a related field.

Experience: 3-5 years of experience working in a data center or critical facility, with a strong background in electrical and mechanical systems.

Required Skills:

Proven experience in data center operations and critical facility management.
Working knowledge of computer applications, including MS Office (Word, Excel, Outlook), Google Suite, and CMMS.
Demonstrated verbal and written communication skills.
Ability to work different schedules, including holidays and on-call rotations.
Ability to respond to site emergencies.

Preferred Skills:

Corrigo experience.
Universal EPA 608 certification.
Trained in NFPA70E.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Not specified for this role.
Technical Documentation: Not specified for this role.

📝 Enhancement Note: While a web portfolio is not explicitly required for this role, demonstrating relevant experience and technical proficiency through case studies or other documentation can be beneficial.

💵 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on regional market data for data center engineers in Texas)

Benefits:

401(k) plan with matching company contributions
Comprehensive medical, dental, and vision care
Paid parental leave at 100% of salary
Paid time off and company holidays

Working Hours: 10:00 PM - 6:00 AM (3rd shift)

📝 Enhancement Note: The salary range provided is an estimate based on market data for similar roles in the region. Actual salary may vary based on experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Commercial real estate services and investment management.

Company Size: Medium to large (approximately 94,000 employees worldwide)

Founded: 1999 (as a result of a merger between Jones Lang Wootton and LaSalle Partners)

Team Structure:

The data center team consists of engineers, technicians, and support staff responsible for maintaining and managing data center infrastructure.
The team works closely with other departments, such as IT, facilities management, and client services, to ensure optimal data center performance and client satisfaction.

Development Methodology:

JLL follows best practices in data center operations, including preventive maintenance, incident management, and continuous improvement.
The company uses CMMS for work order management and asset tracking.

Company Website: JLL

📝 Enhancement Note: JLL is a global leader in real estate services, with a strong focus on technology and innovation. The company values collaboration, continuous learning, and client focus.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level data center engineer, with potential for growth into senior roles or management positions.

Reporting Structure: Reports directly to the Data Center Manager or similar role.

Technical Impact: Responsible for maintaining and optimizing data center infrastructure, ensuring high availability and performance for clients.

Growth Opportunities:

Develop expertise in specific data center technologies or systems.
Pursue relevant certifications, such as EPA 608 or NFPA70E.
Gain experience in team leadership or management.
Explore opportunities in related fields, such as IT or facilities management.

📝 Enhancement Note: This role offers opportunities for career growth and development within the data center engineering field, as well as potential career transitions into related roles or management positions.

🌐 Work Environment

Office Type: On-site data center facility, with a focus on secure and controlled access.

Office Location(s): Richardson, TX, United States

Workspace Context:

The data center environment is highly controlled, with specific access requirements and safety protocols.
The workspace may include server rooms, electrical and mechanical equipment, and office areas for administrative tasks.
Collaboration occurs primarily with other data center team members, as well as with IT and facilities management personnel.

Work Schedule: 3rd shift (10:00 PM - 6:00 AM), with potential for on-call rotations.

📝 Enhancement Note: The on-site data center environment requires a strong focus on safety, security, and compliance with relevant regulations and industry standards.

📄 Application & Technical Interview Process

Interview Process:

Phone or Video Screen: Initial discussion of experience, qualifications, and career goals.
Technical Assessment: Hands-on evaluation of data center operations, electrical and mechanical systems, and troubleshooting skills.
On-site Tour and Interview: Visit the data center facility, meet the team, and discuss the role and company culture in more detail.
Final Decision: Review of qualifications, references, and background check.

Portfolio Review Tips: Not applicable for this role.

Technical Challenge Preparation:

Brush up on data center operations, electrical and mechanical systems, and troubleshooting techniques.
Familiarize yourself with JLL's company culture and values.
Prepare questions to ask the interviewer about the role, team, and company.

ATS Keywords: Data center operations, electrical systems, mechanical systems, preventive maintenance, problem resolution, work order management, vendor management, customer service, communication skills, safety compliance, emergency procedures, CMMS, UPS systems, generators, HVAC systems, EPA certification.

📝 Enhancement Note: The interview process for this role focuses on assessing technical skills, experience, and cultural fit within the data center engineering team.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Electrical systems: UPS, generators, switchgear, power distribution, transformers, etc.
Mechanical systems: HVAC, chillers, crac, crah, plumbing, controls, etc.
Hot water systems: Boilers, water heaters, pumps, valves, piping, and filters.
Fire/life safety systems: Fire suppression, detection, and notification systems.

CMMS: Corrigo (preferred) or other work order management systems.

📝 Enhancement Note: The technology stack for this role is focused on data center infrastructure, with an emphasis on electrical and mechanical systems. Familiarity with CMMS and specific data center technologies is essential.

👥 Team Culture & Values

Data Center Engineering Values:

Reliability: Ensure high availability and performance of data center infrastructure.
Proactiveness: Identify and address potential issues before they cause downtime.
Collaboration: Work effectively with other teams, such as IT and facilities management, to ensure optimal data center performance.
Continuous Learning: Stay up-to-date with industry best practices and emerging technologies.

Collaboration Style:

Cross-functional collaboration with IT, facilities management, and client services teams.
Regular team meetings and communication to discuss performance, issues, and improvement opportunities.
Knowledge sharing and mentoring within the data center engineering team.

📝 Enhancement Note: The data center engineering team at JLL values collaboration, continuous learning, and a strong focus on client satisfaction. The team works closely with other departments to ensure optimal data center performance and high availability.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Maintaining 100% uptime in a critical facility environment.
Troubleshooting complex electrical and mechanical systems.
Managing incidents and events that could jeopardize critical systems.
Staying up-to-date with industry best practices and emerging technologies.

Learning & Development Opportunities:

Gain expertise in specific data center technologies or systems.
Pursue relevant certifications, such as EPA 608 or NFPA70E.
Develop leadership and management skills through team leadership or mentoring opportunities.
Explore opportunities in related fields, such as IT or facilities management.

📝 Enhancement Note: This role offers a range of technical challenges and growth opportunities, with a focus on continuous learning and development within the data center engineering field.

💡 Interview Preparation

Technical Questions:

Describe your experience with data center operations and critical facility management.
How do you approach preventive maintenance and troubleshooting in a data center environment?
Can you walk us through a time when you identified and resolved a complex issue in a data center system?
How do you stay up-to-date with industry best practices and emerging technologies in data center engineering?

Company & Culture Questions:

What attracts you to the data center engineering role at JLL?
How do you see yourself fitting into our team and contributing to our success?
What do you think makes JLL unique as a place to work, and how does that align with your career goals?

Portfolio Presentation Strategy: Not applicable for this role.

📝 Enhancement Note: The interview process for this role focuses on assessing technical skills, experience, and cultural fit within the data center engineering team at JLL.

📌 Application Steps

To apply for this data center critical facilities engineer position at JLL:

Submit your application through the JLL careers website.
Prepare for the phone or video screen by reviewing your experience, qualifications, and career goals.
Brush up on your data center operations, electrical and mechanical systems, and troubleshooting skills for the technical assessment.
Familiarize yourself with JLL's company culture and values.
Prepare questions to ask the interviewer about the role, team, and company.
Complete the on-site tour and interview, focusing on your technical skills, experience, and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center engineering industry-standard assumptions. All details should be verified directly with JLL before making application decisions.

Lead Data Center Crtical Facilities Engineer