Lead Analyst, Cloud Application Transformation at AIA Digital+

📍 Job Overview

Job Title: Lead Analyst, Cloud Application Transformation
Company: AIA Digital+
Location: Kuala Lumpur, Malaysia
Job Type: Full-Time
Category: Business Analyst
Date Posted: June 18, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Drive cloud application transformation by capturing and documenting business goals, user requirements, and system objectives.
Collaborate with stakeholders to prepare requirement gathering templates and conduct workshops to gather user needs.
Structure user requirements into business capabilities and functions, and own project documentation.
Work with solution architects and developers to brainstorm high-level solutions and support user acceptance testing.
Become the domain subject matter expert and champion for assigned tasks.

📝 Enhancement Note: This role requires strong analytical, communication, and stakeholder management skills to bridge the gap between business and technical teams. Familiarity with Agile/Scrum methodologies, DevOps CI/CD processes, and insurance industry knowledge will be beneficial.

💻 Primary Responsibilities

Requirements Gathering & Analysis: Capture and document business goals, system objectives, and use cases. Analyze user requirements and structure them into business capabilities and functions.
Project Documentation: Own and prepare project documentation, including user requirement specifications, functional specifications, test plans, user manuals, and other relevant documents.
Stakeholder Communication: Work with business stakeholders to gather user requirements and support communication between business and development teams.
System Integration & User Acceptance Testing: Perform system integration testing, provide system training to business users, and support user acceptance testing.
Task Ownership & Subject Matter Expertise: Take ownership of assigned tasks and strive to become the domain subject matter expert and champion.

📝 Enhancement Note: This role involves a significant amount of documentation and communication with both technical and non-technical stakeholders. Strong written and verbal communication skills are essential for success in this position.

🎓 Skills & Qualifications

Education: A Bachelor's degree or above in IT-related disciplines is required.

Experience: A minimum of 4-5 years in the IT sector, with at least 3 years of experience as a business analyst, is required. Familiarity with the insurance industry and Azure Fundamentals certification are preferred.

Required Skills:

Business analysis and requirements gathering
Stakeholder communication and management
Agile/Scrum software development processes
System integration and user acceptance testing
Project documentation and change management
Problem-solving and relationship-building skills

Preferred Skills:

Familiarity with DevOps CI/CD processes and tools
Experience with insurance institutions
Azure Fundamentals certification (AZ-900)

📝 Enhancement Note: Candidates with a strong background in business analysis, proven stakeholder management skills, and experience in the insurance industry will be well-suited for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: A well-structured portfolio showcasing your business analysis skills, including requirement gathering, documentation, and stakeholder communication examples. Highlight your experience with cloud application transformation and insurance industry projects.
Technical Documentation: Prepare comprehensive project documentation, including user requirement specifications, functional specifications, test plans, and user manuals. Ensure your documentation is clear, concise, and easy to understand for both technical and non-technical stakeholders.

📝 Enhancement Note: A strong portfolio demonstrating your ability to capture, analyze, and document user requirements will be crucial for success in this role.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Kuala Lumpur, Malaysia is approximately RM 120,000 - RM 180,000 per year (USD 28,000 - USD 42,000), based on experience and qualifications. This estimate is based on market research and regional salary standards for mid-senior level business analysts.

Benefits: AIA Digital+ offers a comprehensive benefits package, including:

Medical and dental insurance
Retirement savings plan
Life and disability insurance
Employee assistance program
Learning and development opportunities

Working Hours: The standard workweek is 40 hours, with flexible working hours and remote work options available for certain roles and teams.

📝 Enhancement Note: The salary range provided is an estimate and may vary based on individual qualifications, experience, and market conditions. Benefits may also vary based on the company's policies and the candidate's eligibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: AIA Digital+ is a technology, digital, and analytics innovation hub dedicated to powering AIA to be more efficient, connected, and innovative in fulfilling its purpose to help millions of people across Asia-Pacific live healthier, longer, better lives.

Company Size: AIA Digital+ is a growing organization with a strong focus on innovation and digital transformation. As a mid-sized team, you will have the opportunity to make a significant impact on the company's success.

Founded: AIA was founded in 1912, and AIA Digital+ was established as a dedicated innovation hub in 2018.

Team Structure: The team consists of professionals from various backgrounds, including business analysts, software developers, data scientists, and digital marketers. The team structure is flat, with a focus on cross-functional collaboration and agile methodologies.

Development Methodology: AIA Digital+ follows Agile/Scrum methodologies for software development, with a focus on continuous improvement, collaboration, and customer satisfaction. The team uses tools such as Jira, Confluence, and Git for project management, documentation, and version control.

Company Website: AIA Digital+

📝 Enhancement Note: AIA Digital+ is a dynamic and innovative organization that values collaboration, continuous learning, and customer focus. As a business analyst, you will have the opportunity to work on cutting-edge projects and contribute to the company's mission to improve the lives of millions of people.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-senior level position, requiring a strong background in business analysis, stakeholder management, and cloud application transformation. As a Lead Analyst, you will be expected to provide guidance and mentorship to junior team members and drive projects to successful completion.

Reporting Structure: This role reports directly to the Head of Business Analysis or a similar role, depending on the organization's structure. You will work closely with business stakeholders, solution architects, and software developers to ensure projects meet business objectives and technical requirements.

Technical Impact: As a Lead Analyst, you will have a significant impact on the success of cloud application transformation projects. Your ability to capture, analyze, and document user requirements will be critical to the development of effective and efficient solutions that meet business needs.

Growth Opportunities:

Technical Leadership: Develop your technical leadership skills by mentoring junior team members, driving projects, and contributing to the development of best practices and standards.
Domain Expertise: Deepen your expertise in cloud application transformation and the insurance industry by working on complex projects and staying up-to-date with the latest trends and technologies.
Career Progression: Progress to senior business analyst roles, management positions, or specialized roles within the business analysis function.

📝 Enhancement Note: This role offers significant opportunities for career growth and development within the business analysis function. As a Lead Analyst, you will have the chance to make a real impact on the company's success and advance your career in the process.

🌐 Work Environment

Office Type: AIA Digital+ operates in a modern, collaborative office environment designed to foster innovation and creativity. The workspace features open-plan work areas, meeting rooms, and breakout spaces for informal collaboration and relaxation.

Office Location(s): The main office is located in Kuala Lumpur, Malaysia, with additional offices in other Asia-Pacific locations. Remote work options are available for certain roles and teams.

Workspace Context:

Collaboration: The open-plan work environment encourages collaboration and cross-functional teamwork, with dedicated spaces for team meetings and workshops.
Technology: The workspace is equipped with state-of-the-art technology, including high-speed internet, video conferencing facilities, and modern hardware and software tools.
Flexibility: The work environment offers flexible working hours and remote work options, allowing employees to balance their work and personal lives more effectively.

Work Schedule: The standard workweek is 40 hours, with flexible working hours and remote work options available for certain roles and teams. The work schedule may vary depending on project deadlines and maintenance windows.

📝 Enhancement Note: The work environment at AIA Digital+ is designed to be collaborative, flexible, and supportive of employee well-being. As a business analyst, you will have the opportunity to work in a dynamic and engaging workspace that fosters innovation and creativity.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: The hiring manager will review your resume and portfolio to assess your qualifications and experience.
Phone/Video Screen: A brief phone or video call to discuss your background, experience, and career goals.
Technical Assessment: A hands-on assessment or case study to evaluate your business analysis, problem-solving, and communication skills.
Behavioral Interview: A structured interview focusing on your past experiences, behaviors, and motivations to assess your cultural fit and potential for success in the role.
Final Interview: A final interview with the hiring manager or a panel of stakeholders to discuss your fit for the role and the company's needs.

Portfolio Review Tips:

Highlight your experience with cloud application transformation and insurance industry projects.
Include examples of your requirement gathering, documentation, and stakeholder communication skills.
Showcase your ability to analyze and structure user requirements into business capabilities and functions.

Technical Challenge Preparation:

Brush up on your business analysis, stakeholder management, and cloud application transformation skills.
Familiarize yourself with the insurance industry and AIA's products and services.
Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments.

ATS Keywords: Business Analysis, Requirements Gathering, Stakeholder Communication, Agile, Scrum, Cloud Application Transformation, Insurance Industry, Azure Fundamentals, Project Documentation, Change Management, Problem Solving, Relationship Building

📝 Enhancement Note: The interview process at AIA Digital+ is designed to assess your technical skills, cultural fit, and potential for success in the role. By preparing thoroughly and showcasing your relevant experience and skills, you will increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms: AIA Digital+ uses cloud platforms such as Microsoft Azure and Amazon Web Services (AWS) for cloud application transformation projects.

Collaboration Tools: The team uses tools such as Microsoft Office 365, Slack, and Google Workspace for collaboration, communication, and document management.

Project Management: Jira, Confluence, and Trello are used for project management, documentation, and task tracking.

Data Management: SQL Server, MySQL, and MongoDB are used for data management and storage.

Programming Languages: Python, Java, and C# are used for software development and scripting.

Infrastructure as Code (IaC): Terraform, Ansible, and Azure Resource Manager (ARM) are used for infrastructure automation and provisioning.

📝 Enhancement Note: Familiarity with the technology stack, including cloud platforms, collaboration tools, and programming languages, will be beneficial for success in this role. However, the most important skills for a business analyst are strong analytical, communication, and stakeholder management skills.

👥 Team Culture & Values

Business Analysis Values:

Customer Focus: AIA Digital+ puts customers at the heart of everything they do. As a business analyst, you will be responsible for understanding customer needs and ensuring that projects meet their requirements.
Innovation: The team encourages creativity, experimentation, and continuous learning. You will be expected to stay up-to-date with the latest trends and technologies in business analysis and cloud application transformation.
Collaboration: AIA Digital+ values cross-functional collaboration and teamwork. You will work closely with business stakeholders, solution architects, and software developers to ensure projects meet business objectives and technical requirements.
Integrity: The team is committed to acting with honesty, transparency, and accountability in all aspects of their work.

Collaboration Style:

Cross-Functional Teams: Business analysts work closely with business stakeholders, solution architects, and software developers to ensure projects meet business objectives and technical requirements.
Agile Methodologies: The team follows Agile/Scrum methodologies for software development, with a focus on continuous improvement, collaboration, and customer satisfaction.
Regular Communication: The team holds regular meetings, workshops, and stand-ups to ensure open communication, information sharing, and decision-making.

📝 Enhancement Note: AIA Digital+ fosters a collaborative, innovative, and customer-focused culture that values integrity and continuous learning. As a business analyst, you will have the opportunity to work in a dynamic and engaging environment that supports your professional growth and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Migration: Migrate legacy applications to cloud-based platforms, ensuring minimal disruption to business operations and maximum performance and scalability.
Data Integration: Integrate data from multiple sources and systems to provide a comprehensive view of business operations and customer needs.
User Experience Design: Design user-friendly interfaces and experiences that meet the needs of diverse user groups and improve customer satisfaction.
Security & Compliance: Ensure that cloud applications meet security and compliance requirements, protecting sensitive data and maintaining customer trust.

Learning & Development Opportunities:

Cloud Application Transformation: Deepen your expertise in cloud application transformation by working on complex projects and staying up-to-date with the latest trends and technologies.
Insurance Industry Knowledge: Develop your knowledge of the insurance industry by working on industry-specific projects and collaborating with insurance professionals.
Leadership & Mentoring: Develop your leadership and mentoring skills by guiding junior team members and contributing to the development of best practices and standards.

📝 Enhancement Note: This role presents significant technical challenges and learning opportunities for business analysts with a strong background in cloud application transformation and a desire to grow and develop their skills.

💡 Interview Preparation

Technical Questions:

Business Analysis: Describe your experience with business analysis, requirements gathering, and stakeholder management. Provide examples of your past projects and the challenges you faced.
Cloud Application Transformation: Explain your understanding of cloud application transformation and its benefits for businesses. Describe your experience with cloud migration projects and the tools and technologies used.
Insurance Industry: Discuss your knowledge of the insurance industry and its unique challenges and opportunities. Describe your experience working on insurance-specific projects and the insights you gained.

Company & Culture Questions:

AIA Digital+: Describe what you know about AIA Digital+ and its mission to help millions of people live healthier, longer, better lives. Explain why you are interested in working for the company and how you can contribute to its success.
Team Dynamics: Describe your experience working in cross-functional teams and your approach to collaboration and communication. Explain how you can contribute to a positive and productive team environment at AIA Digital+.
Customer Focus: Explain your understanding of customer focus and its importance in business analysis and cloud application transformation projects. Describe your experience gathering and incorporating customer feedback into project design and implementation.

Portfolio Presentation Strategy:

Cloud Application Transformation: Highlight your experience with cloud application transformation projects, including cloud migration, data integration, and user experience design.
Insurance Industry: Showcase your knowledge of the insurance industry and your experience working on industry-specific projects.
Business Analysis: Demonstrate your business analysis skills, including requirement gathering, documentation, and stakeholder communication, through examples from your portfolio.

📝 Enhancement Note: The interview process at AIA Digital+ is designed to assess your technical skills, cultural fit, and potential for success in the role. By preparing thoroughly and showcasing your relevant experience and skills, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for this Lead Analyst, Cloud Application Transformation position at AIA Digital+:

Customize Your Resume: Tailor your resume to highlight your relevant business analysis, cloud application transformation, and insurance industry experience. Include specific examples of your past projects and the challenges you faced.
Prepare Your Portfolio: Curate a portfolio that showcases your business analysis skills, including requirement gathering, documentation, and stakeholder communication. Highlight your experience with cloud application transformation and insurance industry projects.
Research the Company: Familiarize yourself with AIA Digital+ and its mission to help millions of people live healthier, longer, better lives. Understand the company's products and services and how your role can contribute to its success.
Prepare for Technical Interviews: Brush up on your business analysis, cloud application transformation, and insurance industry knowledge. Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and business analysis industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Lead Analyst, Cloud Application Transformation