Lead Analyst, Cloud Application Transformation

AIA
Full_time•Malaysia

📍 Job Overview

  • Job Title: Lead Analyst, Cloud Application Transformation
  • Company: AIA
  • Location: Kuala Lumpur, Malaysia
  • Job Type: Full-Time
  • Category: Business Analyst
  • Date Posted: June 18, 2025

🚀 Role Summary

  • Lead the analysis and documentation of business goals, system objectives, and use cases for cloud application transformation projects.
  • Collaborate with stakeholders to gather user requirements and structure them into business capabilities and functions.
  • Work with solution architects and developers to brainstorm high-level solutions and ensure effective communication between business and development teams.
  • Manage user requirement changes and follow company SDLC processes.
  • Strive to become the domain subject matter expert and champion for cloud application transformation.

📝 Enhancement Note: This role requires strong analytical skills, excellent communication, and the ability to build relationships with clients and team members. Familiarity with insurance institutions and Azure Fundamentals is a plus.

💻 Primary Responsibilities

  • Requirements Gathering & Documentation:

    • Capture and document business goals, system objectives, and use cases.
    • Prepare requirement gathering templates and checklists.
    • Conduct workshops with business stakeholders to gather user requirements.

  • Requirements Analysis & Structuring:

    • Analyze user requirements and structure them into business capabilities and functions.
    • Identify assumptions, constraints, dependencies, issues, and risks.

  • Project Documentation & Communication:

    • Own and prepare project documentation, such as user requirement specifications, functional specifications, test plans, user manuals, etc.
    • Support the communication between business and development teams.

  • Testing & Training:

    • Perform system integration testing and provide system training to business users.
    • Work with developers to support user acceptance testing.

  • Task Ownership & Process Adherence:

    • Take ownership of assigned tasks and be responsible for system implementation.
    • Follow company SDLC processes as guided by the project manager.

🎓 Skills & Qualifications

Education: Bachelor's degree or above in IT-related disciplines.

Experience: Minimum 4-5 years in the progressive IT sector, with a minimum of 3 years as a business analyst.

Required Skills:

  • Ability to analyze, interpret, and communicate business information to stakeholders.
  • Ability to build strong relationships with clients and team members.
  • Familiarity with the methodology of requirements development and change management.
  • Familiarity with Agile/Scrum software development processes.
  • Experience with DevOps CI/CD processes and tools (preferred).
  • Experience with insurance institutions (preferred).
  • Passing Azure Fundamentals AZ-900 exam (advantage).

Preferred Skills:

  • Knowledge of cloud application transformation processes.
  • Experience with cloud platforms (e.g., Azure, AWS, or Google Cloud).

📊 Web Portfolio & Project Requirements

  • Portfolio Essentials:

    • Case studies demonstrating business analysis skills, requirements gathering, and documentation.
    • Examples of user requirement specifications, functional specifications, and test plans.
    • Evidence of successful system integration testing and user training.

  • Technical Documentation:

    • Examples of well-structured and clearly written project documentation.
    • Demonstration of understanding business capabilities and functions.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Kuala Lumpur, Malaysia, is approximately RM 10,000 - RM 15,000 per month, based on experience and qualifications. This is an estimate and may vary based on the company's internal salary structure and market conditions.

Benefits:

  • Competitive benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and exciting work environment.

Working Hours: Full-time position with standard working hours, typically 40 hours per week. Flexibility may be required to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience. Benefits and working hours may also vary based on the company's internal policies.

🎯 Team & Company Context

🏢 Company Culture

Industry: AIA is a leading pan-Asian life insurance group with a presence across 18 markets in Asia-Pacific. The company's digital transformation efforts are focused on leveraging technology to improve customer experience, drive operational efficiency, and support business growth.

Company Size: AIA has a large workforce, with over 28,000 employees across the region. This provides ample opportunities for career growth and development.

Founded: AIA was founded in 1919 and has a rich history of innovation and customer focus.

Team Structure:

  • The team consists of business analysts, solution architects, developers, and project managers.
  • The business analyst team works closely with stakeholders to gather and document requirements, ensuring that projects align with business objectives.
  • The team follows Agile/Scrum methodologies for project management and software development.

Development Methodology:

  • AIA follows Agile/Scrum methodologies for software development, with a focus on iterative development, continuous improvement, and customer collaboration.
  • The company also emphasizes DevOps practices, such as CI/CD pipelines, to ensure efficient and reliable software delivery.

Company Website: AIA Group

📝 Enhancement Note: AIA's large size and regional presence provide opportunities for career growth and exposure to diverse markets. The company's focus on digital transformation and innovation makes it an attractive choice for business analysts looking to work on cutting-edge projects.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for experienced business analysts with a strong background in requirements gathering, documentation, and stakeholder communication. The role offers opportunities for career progression into senior business analyst or solution architect positions.

Reporting Structure: The lead analyst reports directly to the project manager and works closely with solution architects, developers, and other business analysts.

Technical Impact: The lead analyst plays a crucial role in ensuring that projects align with business objectives and that requirements are clearly documented and understood by all stakeholders. This role has a significant impact on project success and user satisfaction.

Growth Opportunities:

  • Career Progression: With experience and demonstrated success, the lead analyst can progress to senior business analyst or solution architect roles, providing technical leadership and mentoring to junior team members.
  • Technical Skill Development: The company encourages continuous learning and provides opportunities for employees to develop their skills in emerging technologies, such as cloud application transformation and Azure Fundamentals.
  • Technical Leadership: As the domain subject matter expert and champion, the lead analyst can influence project decisions and drive technical innovation within the organization.

📝 Enhancement Note: AIA's large size and regional presence provide ample opportunities for career growth and development. The company's focus on digital transformation and innovation makes it an attractive choice for business analysts looking to advance their careers in a dynamic and challenging environment.

🌐 Work Environment

Office Type: AIA's Kuala Lumpur office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-plan workspaces, meeting rooms, and breakout areas for team collaboration and relaxation.

Office Location(s): Kuala Lumpur, Malaysia. The office is conveniently located in the heart of the city, with easy access to public transportation and amenities.

Workspace Context:

  • Collaborative Workspace: The open-plan workspace encourages collaboration and communication among team members, fostering a culture of knowledge sharing and continuous learning.
  • Technology & Tools: The office is equipped with state-of-the-art technology, including high-speed internet, multiple monitors, and collaboration tools such as Microsoft Teams and Slack.
  • Cross-Functional Collaboration: The business analyst team works closely with other departments, such as marketing, sales, and customer service, to ensure that projects align with business objectives and customer needs.

Work Schedule: Full-time position with standard working hours, typically 40 hours per week. Flexibility may be required to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: AIA's modern and collaborative work environment fosters innovation and creativity, making it an attractive choice for business analysts looking to work in a dynamic and engaging setting.

📄 Application & Technical Interview Process

Interview Process:

  • Step 1 - Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and initial qualifications.
  • Step 2 - Technical Assessment: A case study or scenario-based assessment to evaluate requirements gathering, documentation, and analysis skills.
  • Step 3 - On-site Interview: A face-to-face interview with stakeholders, including business representatives, solution architects, and project managers. This interview focuses on technical skills, problem-solving, and cultural fit.
  • Step 4 - Final Review: A final review of the candidate's qualifications, references, and background check.

Portfolio Review Tips:

  • Tip 1 - Case Study Structure: Organize your portfolio around case studies that demonstrate your requirements gathering, documentation, and analysis skills.
  • Tip 2 - Stakeholder Communication: Highlight your ability to communicate effectively with stakeholders, including business representatives, developers, and project managers.
  • Tip 3 - Problem-Solving: Showcase your problem-solving skills and ability to identify assumptions, constraints, dependencies, issues, and risks.
  • Tip 4 - Azure Fundamentals: If you have passed the Azure Fundamentals AZ-900 exam, be prepared to discuss your understanding of Azure cloud services and their relevance to cloud application transformation projects.

Technical Challenge Preparation:

  • Tip 1 - Familiarize Yourself with AIA: Research AIA's business, products, and services to demonstrate your understanding of the company and its objectives.
  • Tip 2 - Brush Up on Your Technical Skills: Review your knowledge of business analysis methodologies, requirements development, and change management.
  • Tip 3 - Prepare for Behavioral Questions: Be prepared to discuss your experience with requirements gathering, documentation, and stakeholder communication, using the STAR method (Situation, Task, Action, Result) to structure your responses.

ATS Keywords:

  • Business Analysis: Requirements gathering, documentation, stakeholder communication, business capabilities, business functions, user stories, use cases, user acceptance testing, system integration testing.
  • Agile/Scrum: Sprint planning, backlog refinement, user stories, acceptance criteria, daily stand-ups, sprint retrospectives, sprint reviews.
  • DevOps: CI/CD pipelines, continuous integration, continuous deployment, infrastructure as code, version control, automated testing, deployment automation.
  • Insurance: Life insurance, general insurance, health insurance, reinsurance, underwriting, claims processing, policy administration, actuarial science.
  • Azure Fundamentals: Cloud services, virtual machines, containers, serverless computing, storage, networking, security, identity management, Azure portal, Azure CLI, Azure PowerShell.

📝 Enhancement Note: AIA's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. The company values strong communication, collaboration, and a customer-focused mindset in its business analysts.

🛠 Technology Stack & Web Infrastructure

Business Analysis Tools:

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Microsoft Visio
  • JIRA (for Agile project management)
  • Confluence (for collaboration and knowledge sharing)
  • Azure DevOps (for CI/CD pipelines and version control)

Cloud Platform:

  • Microsoft Azure (for cloud application transformation projects)

Database Technologies:

  • Relational databases (e.g., SQL Server, MySQL)
  • NoSQL databases (e.g., MongoDB, Azure Cosmos DB)

Infrastructure Tools:

  • Virtualization platforms (e.g., VMware, Hyper-V)
  • Containerization platforms (e.g., Docker, Kubernetes)
  • Infrastructure as code (IaC) tools (e.g., Terraform, Azure Resource Manager)

📝 Enhancement Note: AIA's technology stack is designed to support cloud application transformation projects, with a focus on Microsoft Azure and Agile/Scrum methodologies. The company's use of modern tools and platforms enables business analysts to work on cutting-edge projects and drive innovation in the insurance industry.

👥 Team Culture & Values

Business Analysis Values:

  • Customer Focus: AIA places a strong emphasis on understanding and meeting the needs of its customers. Business analysts are expected to work closely with stakeholders to gather and document requirements that align with business objectives and customer expectations.
  • Collaboration: AIA values collaboration and teamwork, with a focus on knowledge sharing and continuous learning. Business analysts are encouraged to work closely with other departments and team members to ensure that projects are delivered on time and within budget.
  • Innovation: AIA encourages innovation and creativity, with a focus on driving business growth and improving customer experience. Business analysts are expected to stay up-to-date with industry trends and emerging technologies, and to identify opportunities for process improvement and automation.
  • Quality: AIA is committed to delivering high-quality products and services that meet the needs of its customers. Business analysts are expected to ensure that requirements are clearly documented, tested, and validated before they are implemented.

Collaboration Style:

  • Cross-Functional Integration: Business analysts work closely with other departments, such as marketing, sales, and customer service, to ensure that projects align with business objectives and customer needs.
  • Code Review Culture: AIA encourages a culture of code review and peer programming, with a focus on knowledge sharing and continuous learning.
  • Knowledge Sharing: AIA values knowledge sharing and encourages business analysts to share their expertise with other team members, providing mentoring and guidance to help them develop their skills and advance their careers.

📝 Enhancement Note: AIA's business analysis values and collaboration style foster a culture of innovation, collaboration, and continuous learning. The company's focus on customer focus, quality, and innovation enables business analysts to work on challenging and rewarding projects that drive business growth and improve customer experience.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Cloud Application Transformation: Business analysts may face challenges in understanding and documenting the complex requirements of cloud application transformation projects, requiring strong analytical skills and a deep understanding of cloud technologies.
  • Stakeholder Management: Business analysts may need to manage multiple stakeholders with varying priorities and expectations, requiring strong communication and negotiation skills.
  • Agile/Scrum Methodologies: Business analysts may need to adapt to Agile/Scrum methodologies, which require flexibility, collaboration, and a focus on continuous improvement.

Learning & Development Opportunities:

  • Technical Skill Development: AIA encourages continuous learning and provides opportunities for business analysts to develop their skills in emerging technologies, such as cloud application transformation and Azure Fundamentals.
  • Conference Attendance: AIA supports business analysts in attending industry conferences and events, providing opportunities to network with other professionals and stay up-to-date with industry trends and best practices.
  • Mentorship & Leadership Development: AIA provides mentorship and leadership development opportunities, enabling business analysts to advance their careers and take on more senior roles within the organization.

📝 Enhancement Note: AIA's technical challenges and learning opportunities provide business analysts with the chance to develop their skills, gain experience, and advance their careers in a dynamic and challenging environment. The company's focus on innovation, collaboration, and continuous learning enables business analysts to work on cutting-edge projects and drive technical innovation within the organization.

💡 Interview Preparation

Technical Questions:

  • Business Analysis Fundamentals: Be prepared to discuss your understanding of business analysis methodologies, requirements development, and change management. This may include questions about user stories, use cases, user acceptance testing, and system integration testing.
  • Cloud Application Transformation: Be prepared to discuss your understanding of cloud application transformation processes, cloud technologies, and Azure Fundamentals.
  • Stakeholder Management: Be prepared to discuss your experience with stakeholder management, including communication, negotiation, and conflict resolution.

Company & Culture Questions:

  • AIA's Business: Be prepared to discuss your understanding of AIA's business, products, and services, and how your role as a business analyst can contribute to the company's success.
  • Agile/Scrum Methodologies: Be prepared to discuss your experience with Agile/Scrum methodologies, including sprint planning, backlog refinement, user stories, acceptance criteria, daily stand-ups, sprint retrospectives, and sprint reviews.
  • User Experience Impact: Be prepared to discuss your understanding of user experience principles and how your role as a business analyst can improve the user experience for AIA's customers.

Portfolio Presentation Strategy:

  • Case Study Structure: Organize your portfolio around case studies that demonstrate your requirements gathering, documentation, and analysis skills, with a focus on cloud application transformation projects.
  • Stakeholder Communication: Highlight your ability to communicate effectively with stakeholders, including business representatives, developers, and project managers, using clear and concise language and visual aids to illustrate complex concepts.
  • Problem-Solving: Showcase your problem-solving skills and ability to identify assumptions, constraints, dependencies, issues, and risks, using real-world examples to illustrate your approach to requirements analysis and documentation.

📝 Enhancement Note: AIA's interview process is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit. The company values strong communication, collaboration, and a customer-focused mindset in its business analysts. By preparing thoroughly and demonstrating your understanding of AIA's business, products, and services, you can make a strong impression and increase your chances of success in the interview process.

📌 Application Steps

To apply for this business analyst position at AIA:

  1. Submit Your Application: Visit the AIA careers website and search for the "Lead Analyst, Cloud Application Transformation" position. Click on the job title to access the job description and application form.
  2. Tailor Your Resume: Highlight your relevant experience, skills, and qualifications in your resume, focusing on your experience with business analysis, requirements gathering, documentation, and stakeholder communication. Include any relevant experience with cloud application transformation, Azure Fundamentals, or insurance institutions.
  3. Prepare Your Portfolio: Organize your portfolio around case studies that demonstrate your requirements gathering, documentation, and analysis skills, with a focus on cloud application transformation projects. Include examples of user requirement specifications, functional specifications, test plans, and user manuals, as well as any relevant certifications or training.
  4. Research AIA: Familiarize yourself with AIA's business, products, and services, and prepare for questions about the company's focus on digital transformation, innovation, and customer experience.
  5. Prepare for the Interview: Review your technical skills, problem-solving abilities, and cultural fit, and be prepared to discuss your experience with business analysis, requirements gathering, documentation, and stakeholder communication. Practice your responses to common interview questions and be ready to provide examples of your work and achievements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and business analysis industry-standard assumptions. All details should be verified directly with AIA before making application decisions.

Application Requirements

Candidates should have a Bachelor's degree in IT and a minimum of 4-5 years in the IT sector, with at least 3 years as a business analyst. Familiarity with Agile/Scrum processes and experience in insurance institutions are preferred.